ATCO Recenzje 

140
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

How can you be number 1 in the queue for 40 minutes Do they have a competition to see how long they make a customer wait? Then cut off as they closed All I wanted was a Manual for a Balmoral 14SE... Zobacz więcej

Oceniono na 5 z 5

Bought my Atco GT30H five years ago and it hasn't missed a beat. Fantastic machine and so good that I just bought another one exactly the same, except this one has now got anti-scalping wheels - which... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Ordering process was easy, though I did not receive an email confirming dispatch or tracking number. When I contacted them to check it had been shipped was informed no tracking number was available…ve... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had a broken bit of mower and a missing screw. Contacted customer services by email. Instant reply with request for further info. Supplied and then they replied almost before I finished my email. Spa... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Producent
  2. Ogród
  3. Hurtownia narzędzi

O ATCO

Napisane przez firmę

The finest cut of All

We are very proud of our heritage and the fact that we have been manufacturing outstanding lawn mowers for more than 100 years – helping owners maintain their lawns and providing the finest cut of all.

We make no compromise on our engine choice either, only using engines from the finest engine manufacturers in the world; Briggs & Stratton, Honda, Kawasaki and STIGA

Our lawn mowers can be found from royal palaces to village greens, cricket pitches to tennis courts, stately homes to your own beautiful lawn.

LAWN MOWERS
ROLLER MOWERS
RIDE ONS

Need Help!

Our UK call centre is full of trained and passionate people who are here to help - whether you need more advice on choosing a new mower, having some technical difficulties, or just looking for a spare part. Every call is important to us and we are here to ensure that all your needs are met. You can call on 0800 669 6327 Monday - Friday 9am - 5pm, or email: callcentre@stiga.com

Local Dealer

Throughout the UK we have a number of specialist ATCO dealers, who stock a large range of ATCO products – they too will be more than happy to assist you with any purchase or query you may have and all your future servicing needs.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

140 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(140)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Prompt and helpful response

I need to fit a towing hitch kit to my tractor mower but not sure which if any were compatible. A single online enquiry got a fast and accurate response - out of normal working hours - and I was able to put the item on order

6 lipca 2024
Opinia niezależna
Logo ATCO

Odpowiedź od ATCO

Thank you for such a great review Phil!

Oceniono na 5 z 5

Clear ordering system

Clear ordering system, easy to use, prompt delivery and order update.

17 czerwca 2024
Logo ATCO

Odpowiedź od ATCO

Thank you for your 5* review David!

Oceniono na 5 z 5

Arrived next day

Received my replacement mower drive belt within a day. Everything working again.

3 czerwca 2024
Logo ATCO

Odpowiedź od ATCO

Thank you for the 5*

Oceniono na 5 z 5

Needed a new blade this year

Needed a new blade this year, looked for the correct one, ordered and payed for it, a few days later delivered to my door, now fittted and working a treat, thanks all at AtCO.

3 maja 2024
Logo ATCO

Odpowiedź od ATCO

Thank you for taking the time to leave a review with us George, so pleased ordering a part was simple, and delivered quickly.

Oceniono na 3 z 5

The new Atco 19s mower with a Stiga…

The new Atco 19s mower with a Stiga engine, isn't like the Atco with the Briggs and Stratton engine. It is underpowered and you cannot tip the mower forward (even for a few seconds,to go,up and down steps) without flooding the engine. Never had this problem with any other mower I have used (which is many).

13 maja 2024
Opinia niezależna
Logo ATCO

Odpowiedź od ATCO

Thank you for your feedback regarding the new Atco 19s mower with the Stiga engine. We’re sorry to hear that it hasn't met your expectations, especially compared to the previous model with the Briggs and Stratton engine.

Your concerns about the mower being underpowered and the engine flooding when tipped forward are important to us. We have passed this information on to our product development team for review.

We appreciate your patience and understanding. If you have any further questions or need assistance, please don’t hesitate to contact our customer support team at 0800 669 6327

Oceniono na 4 z 5

Looks a good product

Looks a good product, in the box I had instructions for a mountfield as well! Strange being an ATCO! ? Instructions are ok but sometimes difficult to follow or that could be me!!

27 marca 2024
Oceniono na 2 z 5

WHEN I TRIED TO REGISTER MY MOWER I…

WHEN I TRIED TO REGISTER MY MOWER I FOUND I
IMPOSSIBLE DUE TO REQUIRING A PHOTO OF MY
INVOICE TO BE INSERTED INTO THE REGISTRATION DOCUMENT.
IN MY OPINION ALL THAT SHOULD BE REQUIRED IS AN INVOICE NUMBER.IF IT HAD NOT BEEN
FOR A FRIEND WHO HAD A DIGITAL CAMERA AND
NEW THE WAY TO INSERT IMAGES INTO THE
REGISTRATION FORMAT I WOULD NOT BE REGISTERED.
I WOULD SUGGEST YOU REVISE THE INPUT OF
DATA INTO THE REGISTRATION FORM TO HELP
THOSE OF US WHO ARE NOT FULLY COMPUTER
LITERATE.

5 marca 2024
Oceniono na 1 z 5

Drive Belt!

I have cut the same largish patch of grass for thirty years! This time I thought I would splash out and use the White Glove service to buy an Atco Quattro 22SH V (£869). The purchase and delivery went smoothly. The first time I used the mower however, after about an hour of use, it 'threw' the drive belt. Annoying, but not the end of the world. I returned it to the local Atco main dealer and they replaced the belt and said it was probably just a bit of bad luck - maybe I hit a bit of thick wet grass (!). Next time I started the mower, before I even got to any grass, the belt came off again! I returned the mower to the Atco dealer again. (Bear in mind here that this is a heavy awkward mower to load in and out of a normal passenger car!) The dealer said they didn't quite know what was going on but maybe the original belt was faulty in some way. They ordered another one and fitted it. The next time I used the mower - after about an hour - the belt came off AGAIN! I returned the mower to the dealer yet again (after checking with Atco/Stiga that it is the dealers responsibility). I said I had lost confidence in the mower and I would like my money back so I could buy a new (different!) mower. 'Please' they said, 'one last chance!' They accepted there was a problem with the mower that went beyond a faulty belt and wanted to investigate properly and fix it. 'OK' I said 'fair enough. One last chance.' Two weeks went by with no word from the dealer. I rang them today - 'We're waiting for a new belt from Atco' they said. This has not been a happy experience so far and I suspect it is not over yet!

7 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

Excellent customer service, and a fast, efficient response. Our furnace quit and they quickly got someone here who fixed it without difficulty for no cost at all. Highly recommend their service.

7 lutego 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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