Do not purchase from this company - well that’s if you want to see your goods, you have paid for! I did all the chasing to see where my order was a week later, i emailed and then tried to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Order my items but then I was sceptical because I didn't check the negative reviews till after I ordered. But everything has gone smoothly and I'm really happy with the transaction, I ordered on Sater... Zobacz więcej
Reakcja na opinię
Been going into the beauty and hair wearhouse for many years it’s always pleasure to visit everyone is always very helpful Denise it’s amazing always there to help whenever you need her even tho she’s... Zobacz więcej
A lady from Aston and Fincher sent a text to my phone to let me know some items were out of stock and would I like to replace with anything else or a refund. Never had that from previous suppliers. F... Zobacz więcej
Informacje dotyczące firmy
- Hurtownia produktów pielęgnacyjnych
- również w kategorii:
- Kosmetyki
- Sklep z artykułami fryzjerskimi
- Sklep z produktami do włosów
Napisane przez firmę
Aston and Fincher, trade professional hair and beauty wholesale supplies since 1959.
Dane kontaktowe
Pavilion Drive, B6 7BB, Birmingham, Zjednoczone Królestwo
- 0345 201 0825
- businessservices@astonandfincher.co.uk
- www.astonandfincher.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Do not purchase from this company
Do not purchase from this company - well that’s if you want to see your goods, you have paid for!
I did all the chasing to see where my order was a week later, i emailed and then tried to call only to discover they take the phone off the hook so you can’t call!
I had already written a review when eventually a Manager returned my call, she was lovely and said she would sort out what had gone on, however, still no goods or refund so not holding out much hope really. 🤔
Received an email today to say goods would be delivered today but that was also a lie.
I didn’t really want to even leave 1 star but that is the minimum I can.
Not very considerate parking in a…
Not very considerate parking in a disabled parking bay behind Co-op Norton Canes Friday 13th March around 12.30 ish.
So much for family values!!
Be very careful about buying products…
Be very careful about buying products from the Tamworth store a lot of the nail products are faulty and they will not change them after 30 days you may be keeping extra in stock the nail glue is faulty they will tell you to put in the microwave keep away
Always a brilliant service
Always a brilliant service, everything is print and reliable
Shocking customer service.
Shocking customer service.
I placed a small order with them ( order 1000287004) and a week later not received the items or any updates at all. I emailed them to which I got a generic reply saying "credit memo" , no explanation , no apology, didn't even know what that meant. Couple of days later I received the refund, but I had to fight for it. AVOID
worst customer service, broken equiptment.
Opened my first salon this summer. Ordered the new salon chairs from here. after a few days, it was stil showing as order not processed. I called them and they said they couldn't find the order and would they call me back. The call never came so I rang back again to be told that they would be delivered the following week but someone would call me back to confirm the date. That call also never came and when I called them back, was told it would be another week before delivery which was over the time specified on the website. They missed my salon opening date so had old chairs. Chairs were eventually delivered and one was damaged. Called them right away for this to be rectified and the said that they were sending a new one out and would arrange for the damage one to be collected which I also had to store. The new one arrived with half of it missing and when I called back again, was told that I could use the old base. What they failed to see was once the chairs were assembled, they weren't able to be taken apart.
As a hairdresser, I work in the customer service industry and do a great job at keeping my clients happy. It's a real shame that this multi million pound business doesn't take the same pride in serving its customers!
My order number is 1000281563 I placed…
My order number is 1000281563 I placed order on 27th AUG i ordered 10 different products and total 27 pcs 11 pcs i got delivery 16 pcs are missing i called them aston and fincher still no one’s come back and eamil
Should need to improve customer service

Odpowiedź od Aston & Fincher
Great service every time
I really appreciate the lovely lady who…
I really appreciate the lovely lady who gave me a Hara Lash Lift! It was my first time trying it. honestly so happy with how my lashes turned out. I highly recommend this brand for anyone looking to get a lash lift!
Attended a course today
Attended a course today, smooth operation and professionally co-ordinated
Amazing training😀
Amazing training! Learnt a lot, will definitely book myself onto another course 😀
All great and quivk
Made an order on the 2nd of Feb
Made an order on the 2nd of Feb. Still not anny tracking or updates on the order. Rang customer service two times, i was told that it would be 7 working days from order for them to get the item in stock and I would be given an update. Had no update. I rang back when it was 10 working days after order to be told that it was 7 to 10 workings days for them to get orders from suppliers. I explained that it had been that time frame already and again was spoken to in a rude manor. They have no idea when the order will come. It's really bad customer service, I really would no recommend this company, I will be shocked if I ever get my item and not have to put in a claim for a scam to the bank for the ammount
Great service ' good delivery service
Great service ' good delivery service, telephone ordering with Shaun was hassle free "
Doświadczenie Trustpilot
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