AskAladdin, The Egypt Experts! Recenzje 129

Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

Very well planned and conducted. Mr. Fawzy from this group accompanied us throughout and did an outstanding job. They made our overall experience of Egypt unforgettable.

Oceniono na 5 z 5

This is our 3rd trip to Egypt. We were concerned about safety before we left but we were in great hands with Mr Fawzy of Ask Aladdin. This is 2nd trip with them. We were in Egypt January 23-Febr... Zobacz więcej

Oceniono na 5 z 5

Moving to the Middle East was always a dream to visit Egypt. But after living in the Middle East, so many scams made it difficult to commit to going! Thankfully we found Zara with AskAladdin.com... Zobacz więcej

Oceniono na 5 z 5

The agency representative in Cairo, Mustafa, was very attentive to our needs. The tour guide, Walid , was very good. Transportation by air, water and land were well coordinated and no glitches. Crui... Zobacz więcej

Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja wycieczek kulturalnych

Informacje przekazane przez różne źródła zewnętrzne

Ask-Aladdin.com the official travel gateway for Egypt Travel Experts where you will find all Egypt information and travel tips that you may need to have a safe and successful Egypt trip. Ask Aladdin has everything anyone planning for a Egypt trip could possibly wish for. Advising visitors on everything from visa information to health tips, it also has its very own genie on hand to answer all your questions so you don't have to wait for days for reply! Egypt Travel Experts, gives you the best Egyptian experience with a full range of tours and Packages including the top Egypt tourist attractions, Nile cruises and Red Sea resort vacations.


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4,9

Doskonała

Wynik TrustScore: 5 na 5

129 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Our trip to Egypt was the trip of a Lifetime!

Our trip to Egypt was the trip of a lifetime! Everything was wonderful! Our fantastic guide Sawar! The hotels, the service, the tours, the cruise, the drivers, the food, the friendly Egyptian people and of course your amazing Egyptian sites and wonders! Cannot wait to take another trip with this fabulous company!

15 maja 2018
Opinia niezależna
Oceniono na 4 z 5

4-days Nile Cruise from Aswan to Luxor

4-days Nile Cruise from Aswan to Luxor
Our family (2 adults and 2 kids) went for Easter to Egypt for 9 days. We have spent few days in Cairo on our own and then flew to Aswan, where our 4-days Nile Cruise started. We have prepeared our cruise trip with Heba, who was since the beginning very helpful. We have chosen the modern Blue Shadow boat and were very happy with the cabin facilities and property on the boat. We had a small issue - in our room were ready only 3 beds for 4 of us. But this misunderstanding was solved within one hour and the kids could enjoy their own room afterwards and everyone was happy. The food on the boat was OK (though we would prefere to taste more often local starters), for every meal there were four different main dishes, including meat on the grill cooked in front of your eyes. Our guide Radwan was great, very helpful. He cared about our security, comfort and amused our kids (7 and 11 years old), who will thanks to him never forgett about the queen Hatschepsut and her brother Thutmosis. :-) We can reccomand Ask Aladin as your Egyptian Travel Agent.

18 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

Mr. Alan

Dear, AskAladdin

We would like to thank you for the exceptional service we received during our trip to Egypt. All the personnel was extremely helpful and courteous. I had hoped for many years to visit and my wife, Lupita, gave me this wonderful present right out of my bucket list. We will always remember our visit and even consider to go back (with you as our travel agent) to see the new Cairo Museum. We would like to bring to your attention the truly exceptional service that we received from your team members in Egypt, Mr. Ramadan and our driver, and especially from our trip companion, our guide, Professor Khaled. He was exactly what we hoped for. Since we do not consider ourselves tourists but “scholars”, his deep knowledge of the land, the history, the monuments, the tombs and Egypt in general was exactly what we needed to make our trip fulfill our hopes and expectations. Thank you once again. A great job through and through!
Warm Regards,

Robert E. Bard & Lupita Colmenero
LATINA Style Inc.

10 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

Luxor Aswan Cruise

Ask Alladin was great from start to finish. Sarah helped us with the booking and was very patient, responsive and accommodating to myself and my mother. My mother is fairly old and Sarah made sure the cruise ship was aware and they took great care of us. Especially when they learned we were Egyptians visiting from overseas. Ask Alladin did everything they said and beyond from greeting us at the airport thru assisting us with our luggage all the way to our cruise ship. We didn't lift a finger.

Sarah learned thru our private tour guide Radwan that my mom was craving grilled pheasant, and as a special treat from Ask Alladin, they treated us to a lovely pheasant dinner on our last day in Aswan. SUCH A SWEET & GENEROUS TOUCH.

Now for Radwan our tour guide. What a cool, down to earth and very educated man he was. He was with us from the arrival to nearly our departure at the airport. He was so patient and catering to my elder mother who became fatigued easily from the walking and always made sure she was taken care of. Radwan chamged the itinerary a bit to make sure we got the best out of our trip and even took us on some off the beaten path adventures. His knowledge of ancient Egyptian history was very impressive and the coolest part was his ability to read hieroglyphics. SO NEAT!

For those reading this I urge you to book with Ask Alladin. We had a wonderful time on our 4 day cruise from Luxor to Aswan. Lastly, we felt incredibly safe the entire time in Egypt as we were vacationing for a month.

Thank you Ask Alladin for an unforgettable experience. We'll be back!

8 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

Highly recommended

Highly recommended, incredible, we feel welcome and safe all the time. Our guide Egyptologist Sarwat Hegazy explained each detail in each Temple, was super friendly, a unique experience, I recommend hiring the services of the agency.

5 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

Egypt Splendour

Thank you Ask Aladdin. We had a fantastic holiday on your Egypt Splendour Tour. We booked with only 2 weeks notice but all our travel arrangement were taken care of, any questions asked were responded to very quickly by Sara and the process was very easy.
Mr Ramadan was at the airport to help us with our visas and navigate us through a very busy airport. Then we were driven my a very skilled driver (I would not want to drive in Egypt!) to our hotel with views over the Pyramids , much to the children's delight.
I won't bore you like the details of our tour, hopefully you'll find out for yourself. But we had the most amazing time. The guilds were very knowledgeable and delivered their information so well my 6 & 10 yrs old kids were gripped. Here I must mention the lovely Mr Radwan Haggagi who was with us during our cruise. He made our trip so very special, making sure we saw all the sights and generally looking out for us, making sure we were happy and not hassled too much by vendors. Thank you again.
Our ship the Royal Esadora has seen some service but was very clean and comfortable and the food was great. All the staff on board were fantastic and very helpful. My little boy even got extra towel creations when staff saw how happy they made him.
On our arrival back to Cairo there was a problem with our hotel check-in, So Mr Ramadan arrived on his day off and made sure we got what we had what had been booked on our behalf booked, and our driver stayed and waited until rooms were made ready for us to insure we were happy.
If you're looking for amazing service at a reasonable price I would get in touch with Ask Aladdin.

12 marca 2018
Opinia niezależna
Oceniono na 5 z 5

Yasser is brilliant

Yasser is brilliant. Everything ran smoothly. Could not ask for more. However our experience in Jordon also organised thru ask Aladdin was not so good. The driver was great the guide however not so good. Sorry can not remember his name. Not at all very communicative did not really have a lot to tell us. However in hindsight probably a guide was not required just the driver. We do wish again to pass on how fantastic yasser was.

10 marca 2018
Opinia niezależna
Oceniono na 3 z 5

Average rating. I cannot say I was really happy with…

I cannot say I was really happy with AskAladdin tour program and tour guide accompanying us in the south Egypt. We had a messed up program in Alexandria and actually haven't had a chance to see a city. With what we did saw in Alexandria, 3,5 hours drive traffic one way (7 hours both ways) didn't worth to spent whole day on the road. Another big disappointment was last minute cancelation flight to Abu Simbel for a chances of which we were not notified before last min. Another dark box with itinerary is a lock of providing detail description which entrance fees are paid off in advance. Especially it's critical in Valley of King and Valley of Queens as Itinerary saying entrance fees are included, but it's really only some basic general. To see really good artifacts you would need to pay additional fees. However have to pay attribute to the company's rep(s) to be prompt and provide excellent transportation.

6 marca 2018
Opinia niezależna
Logo AskAladdin, The Egypt Experts!

Odpowiedź od AskAladdin, The Egypt Experts!

Hello Vera,
While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience as we strive to improve with each and every Tour.
Providing our guests with the best possible experience and service has always been our mission. To answer your comments, our operation team has done everything possible to investigate your claim.
Therefore, we would like to clarify the following:
1- All your accommodation throughout the trip has been upgraded from standard room to a suite.
2- All included sites in Alexandria were seen in your visit with your private Tour Guide Mr. Maged
3- The scheduled flight to Abu Simbel was canceled by Egypt air on very short notice and we had no control over that at all. Alternatively, we were able to provide you the visit by private car and we have refunded the difference to you.
4- The General Admission ticket to the valley of the kings Includes admission to the area and to three out of the 12 famous tombs in the valley, which are open to the public today. In addition to the three tombs included in the admission price to the Valley, visitors can elect to pay an extra fee to visit tombs of Tutankhamun and Ramesses VI, these tickets are additional and must be purchased onsite separately. We sincerely apologize if you did not know this in advance.
I hope that I can convince you to change your mind about another visit to our Country. Please reach out to me directly at ceo@ask-aladdin.com if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to Egypt.
We hope we can see you again in the future and you can reach me directly at +1617-9339330 if I can be of any assistance to you.
Best regards
Jack Hall
CEO, AskAladdin

Oceniono na 5 z 5

Ancient Egypt

For my wife and I, our tour of Egypt was a trip of a lifetime. We both had wanted to visit Egypt, but were always concerned over the stability and safety of the trip. Our guides took great care of our arrangements and safety was never a concern. This individual tour was so much better than touring in a large group. Our guide had a vast depth of knowledge of the sites and cites we visited as well as the history of each location. The only negative point was our Egypt Air flight from Aswan to Cairo was oversold and we were bumped off this flight and the next flight we were on, was delayed. Overall, it was a magnificent trip.

6 marca 2018
Opinia niezależna
Oceniono na 3 z 5

TRIP WELL BELOW ADVERTISED STANDARD AND EXPECTATIONS.

The ships service and food was well below ADVERTISED standard.
We had no food poisoning after travelling for 2 months in the middle east and eating all manner of street and restaurant foods.
Middle of this trip Sandra got bad food poisoning after a meal of fish and she did not eat for 3 days. I did not eat fish, so I came up smiling. We notified the ships head chef and boat manager, at the time.
Radwun our guide was well below our normal guide experience.
We have travelled 8-9 months a year all over the world for the last 12 years.
We have just finished a 15 night Moroccan tour, including a 5 hour camel ride through the dunes and sleeping in a Berber tent in the Sahara desert. We gave this trip 5 stars in all areas.

2 marca 2018
Opinia niezależna
Logo AskAladdin, The Egypt Experts!

Odpowiedź od AskAladdin, The Egypt Experts!

Dear Sir,
Thank you for taking the time to review your Nile cruise. We truly value the opinions of our customers and we apologize that it did not meet your expectations. I sincerely apologize for any inconvenience these issues may have caused you and thank you for bringing your concerns to our attention.

According to your booking, your Nile cruise was the Ms. Farah which is a 5 stars deluxe Cruiser and one of the top premium Nile cruises. I hope this was brought to the attention of the private tour guide that you had onboard at the time!. However, we will be investigating this matter with the cruise boat management thoroughly and revert back to you ASAP. On the other hand, we would be more than happy to offer you on future booking discount of 20% and a free upgrade.

Providing our guests with the best possible service has always been our top mission. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to feel satisfied as always and leaving Egypt with best memorable time.

Thank you for choosing AskAladdin, please do not hesitate to contact us if we can be of any further assistance. We hope to see you again in the future and wish you the very best.

Jack Halloway
CEO
AskAladdin Travel

Oceniono na 5 z 5

Amazing experience!

I Can honestly “highly”recommend this company! First I would like to thank Allan and Sara for their patience while arranging my iterinary for my last minute trip to Egypt. Sara was kind enough to help with all my questions through email on deciding exactly how to execute all my destinations on our 14 day stay. She was extremely helpful. This was a trip for my 30th birthday which was just my husband and I so we chose a private tour. We were greeted by Ramadan at the airport who helped us through customs and checked us into our hotel. Yasser was our Egyptologist during our Cairo stay, I can’t explain how amazing he made our experience. He’s very knowledgeable and passionate when he speaks and extremely detailed you can tell he really loves what he does plus he helped us find the right vendors who would sell us authentic Egypt made crafts. I highly recommend Yasser as your tour guide:) . As for the rest of our trip to Aswan and Luxor we were met with Radwan who once again was amazing, passionate and knowledgeable. Made sure we had breakfast lunches made for us when we had early morning tours when we could not make it to breakfast hours at our hotels or cruise. Everything from even our driver who maneuvered Cairo traffic amazingly! This company made my birthday wishes come together and I thank every one on Ask alladins team for such an amazing experience.

31 stycznia 2018
Opinia niezależna
Logo AskAladdin, The Egypt Experts!

Odpowiedź od AskAladdin, The Egypt Experts!

You’re the best,Lina .
Thank you again for sharing such a positive experience. It means the world to us.
We appreciate you taking the time to share your experience with AskAladdin, The Egypt experts!
We’ll see you soon,
All the best
AskAladdin Operation Team

Oceniono na 5 z 5

AskAladdin, the real Egypt Experts !

Mustafa our guide was very knowledgeable, courteous and personable.He accommodated our needs and special requests throughout our trip which made it very pleasant and a lot of fun too ! We opted for personal tour with the company and the services of all the tour providers, and their representatives was very good. Their resident representative in Cairo Mr Ramadan was very courteous and did everything to make our visit to Egypt a memorable one. Thanks to Allan, who made it possible and promised us a good and safe vacation.Thanks to Sara for all the hard work she put in at a short notice to give us the BEST of Egypt. We will definitely recommend AskAladdin to our friends and family.

25 stycznia 2018
Opinia niezależna
Logo AskAladdin, The Egypt Experts!

Odpowiedź od AskAladdin, The Egypt Experts!

Thank you, Snowball for sharing your wonderful experience with AskAladdin, The Egypt Experts
We are so blown away by your review. We are very glad we could make your trip to Egypt a memorable one.
We are looking forward to see you again soon
All the best
AskAladdin Operation Team

Oceniono na 5 z 5

Fabulous Trip to Egypt!

We have just returned from a wonderful trip to Egypt with Ask Aladdin, and we cannot recommend Ask Aladdin more highly. Over the past 30 years, we have traveled quite a bit throughout North America, South America, Europe, Asia, and Africa with various tour companies. We wanted to go to Egypt, but we were not sure exactly how to go about planning a trip there on our own. I searched for quite sometime for a company with which we felt comfortable with both the itinerary and the price, and we were so fortunate to have found Ask Aladdin.

As for the trip, we specified our dates of travel, and Ask Aladdin arranged every detail, involving in-country flights on EgyptAir, a Nile Cruise on the M/S Farah, pickups and transfers at every stop in private vans with courteous and respectful drivers, 4-star hotels in every location, incredible breakfasts every morning, most lunches and dinners, and an incredible English-speaking Egyptologist, Yasser, who escorted us through every location. Our guide shielded us from the aggressive vendors, but he took us to reputable shops and eliminated all the need for outrageous haggling. We never felt the least bit unsafe anywhere, and everyone we met was so nice and welcoming. There were a tremendous number of moving parts, and every detail of our trip went perfectly smoothly without a single hitch anywhere. Additionally, it was amazing how our guide, Ramadan, walked us right through the airport and hotel check-ins, completely bypassing all of the customs, immigration, visa, and registration lines, as he had prepared all of our information prior to our arrival.

One of the big reasons that I felt most comfortable with Ask Aladdin is that he has an 800 number at which you can speak to him directly from the US. He answers his phone promptly and responds immediately to any questions you might have, as he is incredibly knowledgeable, resourceful, helpful, and professional.

Finally, we were very pleased with the pricing offered to us by Ask Aladdin. If you wish more information about our trip, we are more than happy to share with you. Please feel free to send us a message! We cannot say enough positive things about Ask Aladdin!

20 stycznia 2018
Opinia niezależna
Logo AskAladdin, The Egypt Experts!

Odpowiedź od AskAladdin, The Egypt Experts!

Thank you Lee Ann for sharing your wonderful experience with AskAladdin.
We are glad we could serve you well.
We are looking forward to seeing you again soon in Egypt
All the best
AskAladdin Operation Team

Oceniono na 5 z 5

Excellent custom-developed tour of …

Excellent custom-developed tour of Egypt and Jordan. All airport hand-offs were accomplished smoothly, and tour guides were outstanding. Appreciated the professionalism and courtesy of the Ask Alladin staff, especially our primary POC, Ms. Elbarbary.

15 stycznia 2018
Opinia niezależna
Logo AskAladdin, The Egypt Experts!

Odpowiedź od AskAladdin, The Egypt Experts!

Thank you for sharing your experience with AskAladdin
We look forward to serve you again
AskAladdin team

Oceniono na 5 z 5

Amazing company

This was a great company to go through. They always got back to me within a day when I had questions via email and were very easy to deal with. When we arrived in Egypt someone was waiting for us and made everything flow so nicely. He helped with our bags and our visas getting us to the hotel checking us in and planning the times to meet with our tour guide. The following day we met in the lobby with our tour guide and I can’t say enough good things about him. He was passionate about his job and I loved listening to him give us the brief history of what we were going to see before every site we went to. He took really good care of us and helped a lot. We were able to go to Cairo, Aswan, Luxor, a Cruise down the mile, and to Hurghada while booking through Ask Aladdin. This trip was so amazing I loved everything about it. The only downfall was there was a lot of driving which takes up a lot of time but well worth it.

12 stycznia 2018
Opinia niezależna
Oceniono na 5 z 5

It was the most wonderful time I've had …

It was the most wonderful time I've had in my life the hotels were the most eloquent and their service was excellent...the schedule was on point I enjoyed the expertise of my guides (Sarwat and Radwan) they were the best I felt completely comfortable in their presence they also showed a warmth towards me like they already knew me. They knew about all the sites and they explained in detail everything. the cruise was so exciting visiting all the temples on the stops along the way to Luxor the last nite on the cruise was exciting the Belly Dancer and the Twirling Dancer was the best. Once I got to Luxor it was the icing on the cake (lol) that experience I'll never forget the tour of Karnak was incredible the light show was emotionally touching for me. I have recommended your Company to all my fiends that have viewed my photo's and I intend to visit Egypt again in the near future and will differently book my tour through your company. Thank you for the most gratifying experience I've ever had.

7 stycznia 2018
Opinia niezależna
Oceniono na 5 z 5

We had a wonderful experience

We had a wonderful experience. Our guides were gracious, friendly and knowledgeable. They really enhanced the joy of our discovering ancient Egypt's wonders.Every travel detail was well planned and taken care of.
I would recommend this firm enthusiastically.

7 stycznia 2018
Opinia niezależna

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