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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Kit was shipped out for next day delivery, including p3 mask and overalls. Register the kit on the website to get your code, write it on the bags, paperwork and packaging. Carefully collect yo... Zobacz więcej

Oceniono na 5 z 5

Had a delay with test but was not fault of company but Royal Mail Taking 7Days to deliver sample. Customer service was A1. Maggie offered to send replacement kit which was much Appreciated. Howeve... Zobacz więcej

Oceniono na 5 z 5

Easy to order direct from company. Clear instructions on how to register and how to collect samples- suggest writing the details on all the bags before using them. Took approximately 5 days in pos... Zobacz więcej

Oceniono na 5 z 5

Ordered three kits and PPE with them, arrived quickly and instructions were very clear on how to sample. Their customer services were quick to respond (gold star for Maggie) when I realised I'd made a... Zobacz więcej

Informacje dotyczące firmy

  1. Wykonywanie testów na obecność azbestu
  2. Sklep narzędziowy

Napisane przez firmę

Test your home or business with our simple easy to use DIY Asbestos Test Kit. We offer a fast, simple, cost effective complete solution with support 100% of the way. Each kit comes with all the personal protective equipment needed to safely take samples, all of which which meets or exceeds the guidelines as set out in the Control of Asbestos Regulations and the Health & Safety Executive. The Asbestos Test Kit is designed to be safe and simple to use, simple to follow instructions are included. Fits through most standard letter boxes. Text alert when certificate available and online portal to track progress of order. To find out safely, quickly and easily if material contains asbestos, we will provide you with the following: • DIY Testing Kit, suitable for home or business use • Accredited UKAS Laboratory certificate • 100% support throughout the process by our dedicated knowledgable team, use our live chat or pick up the phone • FREE Return postage


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

5 star service

Kit was shipped out for next day delivery, including p3 mask and overalls.
Register the kit on the website to get your code, write it on the bags, paperwork and packaging.
Carefully collect your sample and put it inside the first bag, then the second bag then the envelope with the completed paperwork.
Dispose of the ppe in the waste bags provided and post it.
Good communication throughout and you get a certificate to prove what the sample is.. in my case not asbestos.
Happy days.
Five star company cannot recommend them highly enough.

16 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Was very impressed with the service…

Was very impressed with the service especially Maggie at the customer services team who was very prompt with answering my query effectively, the kit arrived on time and was carefully explained how to use. Would highly recommend.

15 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Fast turnaround

I was taking out some acoustic tiling in my late husband's studio and my neighbor noted that there might be asbestos in it. It was easy to send the sample and the response came quickly. Peace of mind for $40. I would recommend.

13 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Not sure yet ,sent samples 1 week sgo…

Not sure yet ,sent samples 1 week sgo ,advised not received (typo) then confirmed received after i sent pod ,
Told today results should be later today but now i think buisness closed for the day ( and i havnt recrived them)so i guess hopefully maybe ill get results Monday at some stage but i wont hold my breath !
Annoyingly no contact number given although i requested it just texts and await another weekend at least .

The moral of this story is to drive the couple of hundred miles to their test centre and arrive before 2pm to get results within 24 hrs and save wasting your time following up for results if you dont have a week to 10 days to spare !

30 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

DO NOT TOUCH! One of the worst services ever…

One of the worst services ever experienced!!
Do not touch is my advice.
I trusted reviews - I should not have done that. All sounds nice and simple on the website and I suppose if you regularly use these kits then just ordering one might be good value.
if you need results quickly DO NOT BOTHER! The amount of excuses they had were legendary.
I cannot remember actually taking the time to write a negative review publicly, but I am fuming about the way they handled my case.

15 grudnia 2025
Opinia niezależna
Logo Asbestos Sampling

Odpowiedź od Asbestos Sampling

Hi Julia,

We’re sorry to read your review, but we do need to clarify several points for accuracy.

The kit you received was complete and used. As clearly stated in the instructions, certain household items (such as a spray bottle and detergent) are not supplied and must be prepared before starting the sampling process. This is explained explicitly in the booklet provided with every kit. Unfortunately, these instructions were not followed.

Despite this, we made multiple attempts to help resolve the situation, including:

Responding to all emails within our stated business-hour response times

1. Offering a replacement kit

2. Offering collection from our premises due to your proximity

3. Providing clarification and images of the instructions

At no point were “legendary excuses” given — only factual explanations and reasonable options within our published policies.

Once PPE has been opened and used, a kit is classed as used for health and safety reasons and cannot be refunded. This is standard practice across asbestos testing services and is clearly outlined in our terms.

We appreciate that delays on site are stressful, but we cannot accept responsibility where instructions were not read or followed, nor can we offer refunds for used kits.

Kind regards,
Asbestos Sampling

Oceniono na 5 z 5

Excellent experience

Cost-effective, quick turnaround and excellent customer service. Quoted €350 for a test here in Ireland, tried Asbestos Sampling just to see and was delighted. Had a blip with a digit missing on upload of reference number but Customer Service (Maggie) was superb and sorted it all out very quickly. Satisfied client on my end and will definitely use again.

27 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Two weeks since you received the sample…

Two weeks since you received the sample and still no results

12 listopada 2025
Logo Asbestos Sampling

Odpowiedź od Asbestos Sampling

Thanks for your review. I’m really sorry for the confusion here — I’ve checked your order and can confirm that we received your sample on 26/10/2023 and sent your results the very same day.

We also haven’t received any direct contact from you about this, so we weren’t aware you hadn’t seen the results. They may have landed in your spam or promotions folder, so please check there just in case. We’ve re-sent your report to ensure you have it.

If you need anything further, please feel free to get in touch and we’ll be happy to help.

Oceniono na 1 z 5

24hrs, 48hrs, all meaningless if you don't deliver.

Time is meaningless. 24hrs means >48 apparently but they still advertise as 24hr service. Also will downgrade your postage if they use a different lab. Samples sent on the Monday using the now 48hr delivery. So by the time they arrived at the lab it was 12pm Wednesday (Royal Mail tracked), where I should have had the results by end of day Wednesday. I'd expect results 24hrs later, but nothing - not even a confirmation of delivery.

I sent an inquiry on Friday morning to ask what was happening. To their credit, they responded quite quickly to say that they could only do a 48hr service, apologies for the delay etc. That might have been fine, except that it was already past 48hrs from the sample arrival. When will I get my results? Who knows...

19 listopada 2025
Opinia niezależna
Logo Asbestos Sampling

Odpowiedź od Asbestos Sampling

Thank you for taking the time to leave your feedback, and I’m really sorry for the stress and inconvenience this delay has caused — especially with important installation work coming up. You’re absolutely right to expect a clearer and more reliable service from us.

To clarify the situation: your sample arrived at the lab on Wednesday, and under normal circumstances your results should have been completed well within the advertised turnaround time. Unfortunately, the lab experienced an unexpected operational issue affecting Scope testing, which impacted several reports — including yours — and we were not notified of the disruption until after your sample had already been received. This has caused delays beyond what is acceptable, and I completely understand your frustration.

When you contacted us on Friday, we replied the same morning, issued a partial refund immediately, and communicated the temporary change to a 48-hour turnaround. Once you got back in touch to say this timeframe had already passed, we escalated your case with the lab and provided a further 25% goodwill refund. We have since been pushing for an updated report time and were informed today that your results are due for completion and release shortly.

I appreciate that this doesn’t undo the disruption, and I’m genuinely sorry that you are still waiting. Please rest assured that your report remains a priority and we will send it to you the moment it is released by the lab.

If there’s anything else you need in the meantime, or if your circumstances change, please feel free to reach out directly and we’ll do everything we can to help.

Oceniono na 5 z 5

This asbestos test kit was extGreat kit, clear instructions, and amazing customer serviceremely…

This asbestos test kit was extremely easy to use. The instructions were clear, well-labeled, and made collecting the sample simple. Registering with Grey Scope Labs was quick, and I received an email as soon as the lab results were completed. VERY LEGIT!! Above all, the customer service was outstanding — Maggie was responsive, helpful, and truly went above and beyond. Excellent experience from start to finish.

4 listopada 2025

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