Argos Recenzje 

Argos customer service is extremely untrained and completely unprofessional. The moment you mention the law, they panic and refuse to help. They won’t let you speak to a manager on the phone and instead send you to the store in person, and once you get there, the store refuses to take responsibility and tells you to call customer service back, who then tell you to go in person again. It’s genuinely time wasting behaviour. If you counter their misinformation, they just repeat the same points over and over, clearly unaware that Argos updated its own policy months ago. They are not trained, not informed, and not prepared to resolve even basic issues. If you’re considering buying from Argos, don’t — because the second you have the slightest problem, they will lie to your face, send you around in circles until you’re tired enough to give up, and they’ve done this to plenty of other customers too. My situation is now going down the legal route simply because nobody senior was capable of resolving a straightforward consumer‑rights matter.

Tv developed a fault within first 12 months, I received QR code and email to return item to store. After carrying it into the store, explaining i had code & wanted to buy a new one, I was told that's not the way it works and head office always send these codes & email out but you only have 30 days manufacturing guarantee. I was given the manufacturers details for me to deal with them direct and sent back out with the tv. Assistant was quite rude & arrogant

Their prices are just mad 😅

I attempted to return a vacuum cleaner which would not pick up dust properly.The staff tried it and said its ok, i told them the issue is intermittent and then they acted as though they were vacuum cleaner technicians....I had to come away with a faulty machine and no refund...This will be my last ever dealing with Argos.

ARGOS ..... After reading a 2nd reply from you with regard to my previous reviews dated 30/07/26 and 06/08/26 regarding Customer Service and unable to access my shopping account after requesting to change my email address through CS and even making a new account using new email... In your 2nd reply you state that .... you understand my preference not to use social media platforms but, yet again you request I contact you through those such platforms. What is it that you do not comprehend about what I have informed you of.

You have again failed to take on board that ...I DO NOT USE FACEBOOK ! Or TWITTER! Or any such SOCIAL MEDIA PLATFORMS!!! I NEVER HAVE AND I AM CERTAINLY NOT GOING TO START NOW!!

I have been failed by Argos in all my attempts to get this situation sorted.
I have NO intention of using your chosen way to contact you I.e: Facebook or Twitter
Obviously this situation is not going to be resolved by Argos, your LOSS as I shall be taking my custom elsewhere.

alphazero

I’ve been trying to link my Nectar card to my Argos account, and the system simply doesn’t work. This isn’t a new problem — I had the exact same issue years ago, and it’s disappointing that Argos still hasn’t fixed it.
The website errors every time, and Nectar confirmed that only Argos can link the card. However, Argos customer service is impossible to reach. The phone line disconnects on every call, and the live chat opens, asks for details, then the virtual assistant leaves the chat without transferring me to a human. There is no support unless you have an order number, which makes it impossible to resolve account issues.
I cannot link my Nectar card, cannot collect points, and cannot get help. This is a basic function that should work, and Argos’s customer service has completely failed to provide any solution.

3_8_2026. We went into Argos in Bangor Sainsbury's today with a problem a girl named Eleanor attended to us she went far and beyond to sort this problem out we would highly recommend this lady as she is a credit to the company, thankyou. .

I wish I can give -5

I returned an item to argos Guiseley store on the same day as I made the purchase. They took the item and my receipt and said my card would be refunded. I now have no proof of the return and I have not been refunded either. The purchase money has been debited from my account and is no longer pending. I paid with samsung wallet and did not request a digital receipt when placing the order in store as I didnt want to give themmy email address to receive endless spam from them. The store person did not ask me to hold my phone to the card reader for the refund and said I would get a confirmation email. How can I get an email when i did not give them an enail address? This was all done in store and not online! Why take my receipt without giving me a refund receipt? I think they have ripped me off! I tried contacting customer services by phone and online but cannot get past the automated nonsense or the bot nonsense to speak or chat to a human being. They demand an order number to get past this initial process and since the idiot on the counter took my receipt without giving me a proof of return receipt like all other high street retailers do I am unable to quote an order number.

The in store return process is clearly not working for those that don't submit their enail addresses and now I will never see my refund. Customer services is non existent and I will never use argos again after using them for decades. They are thieves!

I bought a laptop for my son on 22/7/26 thinking it was in stock as that's what it said on their website. No helpful updates, just a cancellation by Argos 2 days later. Very poor. Oh and I wrote an honest review about a product bought from Argos and posted it on their site. Apparently it infringed their rules and they removed it.

Ordered a wardrobe with mirror door. Mirror broken. They did send me a new one. How ever I had paid a private guy to build it. Then, because I had to have the new mirror installed, it was an extra charge. I think they should have given me the money to have that second mirror door replaced. I did send the invoice to Argos. No response

My husband and I tried to return a vacuum cleaner to Pontecract store,he is 79 I am 81.the man behind the counter was the rudest person we have ever met,
we were trying to explain about the vacuum he would,nt listen he was completely horrible we both left confused and upset.We have been shopping at Argos for years, and I have bought clothes on line atSainsbury,s had them delivered to Pontefract. since Argos became part of Sainsbury,s,but never again ,we used to be served by very pleasant staff who had a smile and a chat,we,ve en ountered thisman twice now enough is enough

Ordered a Moses basket and paid extra for next day delivery fully expecting a call the following day with a time window . Having waited in all day no call was forthcoming a whole day wasted !!!
I went into the store to try and chase things up only to be told that the delivery service was rubbish since Sainsburys took over so I asked for a refund and was told it would take up to five days to go back into my account . Unacceptable on all counts and I shall never buy from Argos again as I think they are now on limited time .

I ordered an electric oven with installation and recycling of existing oven, for my elderly mother. After the engineer left my mum discovered a large dent in the side. An engineer came to inspect it (6 days after delivery) and deemed it not fit for purpose. What has entailed since is endless calls to “customer service” ( now that’s a joke). I chased the supplier , Hotpoint, myself and they provided an up lift number which would enable Argos to order me a replacement. 26 days after first ordering the cooker and 17 days after receiving damaged cooker Argos say to me wait 48 hours. They say this every day, they talk over me, don’t listen, never apologise and certainly HAVENT SORTED ME A REPLACEMENT. If you are thinking of buying a large appliance from Argos my advice would be don’t because if it is damaged or faulty you will have to spend most of your time trying to get a replacement. My mum has me to deal with them as she would never be able to deal with this totally shambles of a company. And please if you read this, argos, don’t tell me to ring “customer services”

I ordered a printer on Saturday and have not received an order confirmation, neither have I received the printer, although payment has left my account. There is absolutely no customer service worth the name - just the most stupid chatbot I’ve ever experienced. It looks as though I will have to visit the store to cancel my order.
Totally hopeless!!

Purchased Bosch TAT2M123GB MyMoment Delight 2 Slice Toaster - Black today.

It's great, it's a simple with just three controls: defrost, temperature control and eject, that's it. Great design, even simple suckers on feet so it doesn't move around. Temperature dial clicks and is accurate. Great purchase so far.

I ordered a roller blind off of the website and when I went to pick it up from my local Sainsbury's store, the top was missing from the box, which I didn't realise until I'd left the store. When I got home I checked what was in the package and all the fixings were missing. I'm really disappointed that they could send something out in this condition. I tried to write a review of the product on their website, but I couldn't find any link on the reviews page that would enable me to do so. All in all, a very poor experience

I visited Argos Redditch to collect an item that I had purchased the previous day, three items actually. The person who served me who I believe to be the manager was the most helpful and knowledgable person in a customer facing position that I have experienced for many a year, in any store. Not only the above but she was very jolly which made a mundane visit very pleasant. A feather in her hat !!

Absolutely terrible shop ever since they decided to save money by having their lousy shop inside Sainsburys they are never in stock of anything.

If they can not run a shop correctly it's time they closed the joke of the shop down.

I had a sofa delivered by Argos today. They phoned to say when they'd arrive and they arrived on time. The 2 boxes were huge, only just fit through the doorways barely a cm to spare .The 2 chaps were incredibly efficient and professional, they were polite too. They worked together so smoothly, each knew and understood what the other was planning with minimal conversing.
I cannot find fault, and I am so very grateful. I was stunned by the impressive way they worked together. Unfortunately I didnt get their names and they didn't hang around for the cold drink I offered. The customer service and professionalism i witnessed today will not be forgotten. I truly hope they get the praise they deserve and pay rise of course! Thankyou so much chaps,i'm sorry I didn't get your names.