Archibald London Recenzje 

Very frustrating customer experience. I have ordered an item early January which was scheduled to be shipped 8 weeks later. Now 7 months (!!!) later, the item has not yet been shipped. I am being fed weekly excuses that craftsmen have issues with the production. And on top of all that, AL does not even have a decency to offer a refund!!! They refuse to reimburse and hold their clients hostage to the unpleasant situation that they are experiencing with their unreliable suppliers. I am speachless...

Horrible experience.

Keep you waiting for months, promises not kept. Very unpleasant and rude costumer service. I don't write negative reviews at all, but i don't want any one else to experience this. If i posted a timeline here with conversations people will be shocked.

Still waiting on the product that i won't be able to enjoy at all after all this. If you feel a need to order from this company anyway, please use a payment service that will get you your money back easily.

I had the unfortunate experience of dealing with Archibald London, and I must say that it has been nothing short of a complete letdown. It is disheartening to recount my encounter with this company, as it has been a constant stream of broken promises, delays, and an overall lack of accountability.

On 31 March, I made the decision to trust Archibald London with my hard-earned money, eagerly anticipating the arrival of my item by 6 June, as promised. Little did I know that this would be the start of a frustrating ordeal that would leave me feeling deceived and utterly upset.

Despite their assurances, the item I purchased never arrived within the agreed-upon timeframe. The lack of communication from Archibald London only fueled my growing frustration. It is unacceptable for a company to keep a customer's money for such an extended period without delivering the promised product.

To make matters worse, when I finally reached out to inquire about the status of my order, I was met with excuses and an unapologetic attitude. Their response was far from satisfactory, as I was informed that my item would now be delayed until 8 August—a staggering delay from the initial promised date.

This level of disregard for customer satisfaction and blatant disregard for transparency borders on fraudulent behavior. Archibald London has failed to fulfill their end of the bargain, leaving me feeling both financially and emotionally cheated.

A reputable company should prioritise its customers and uphold its commitments. Archibald London, however, has shown a complete lack of respect for their customers' time, money, and trust. It is truly disappointing to witness such negligence and a lack of professionalism in their operations.

I would caution anyone considering doing business with Archibald London to think twice before entrusting them with their hard-earned money. Based on my experience, this company has proven to be unreliable, uncommunicative, and unsatisfactory in their services.

In conclusion, Archibald London's failure to deliver my item as promised, coupled with their lack of accountability and prolonged delays, has left me feeling deeply upset and betrayed. I sincerely hope that they rectify their practices and treat their future customers with the respect and integrity they deserve.

I bought an alligator strap which is too big to fit in it's own buckle. A big waste because the look/material seems fine. Delivery and returns process was inconvenient.

I have been shopping in many high-end brands in my life time. For the most part they have been good and I liked them but I was never blown away. I had always wondered what can I buy that is truly hand made and would make me feel like I am immersed in utter luxury. After years of purchasing every single t shirt in every color and fit by Archibald, hat, shoes , sunglasses and much more. I am so happy to have changed my direction to only purchasing all of my clothing needs and more by this brand. It is a true pleasure rocking out this brand because I know that it cannot get better. Lastly, the best part about it all is the transparency. They reduce the mark-ups because they are a fair brand. I have never in all my life seen a brand that delivers the highest of all ends at such a reduced price. This is all because of the mission by archibald has created. I look forward to supporting this company/brand because of all the greatness they do.

I bought a cashmere blanket from them. Top-quality and came well packaged. Now looking for an excuse to but some more stuff. Would recommend to anyone looking for a great quality at an even better price.

Best quality products, most affordable price

Ordered a pair of frames and glasses during shelter-at-home since I couldn't make a casual visit to my Optometrist, and Warby Parker's style this year didn't agree with me.

After receiving them, really found they're highest quality pair I've ever owned--top-notch quality and service. I'm very impressed they fit so perfectly, having never met the craftsman that built them--after picking a frame and lens type, all they needed was my prescription and pupillary distance.

I may not go anywhere else for my future glasses unless they dramatically change their frame styles.

I bought a pair of trainers from Archibald last summer and the quality is outstanding. I prefer the build of them over my CP’s. 6 months in and looking great.

The service is also great. My first pair had a small issue which they exchanged instantly.

I bought a pair of Arthur sunglasses in scratched black. The quality of the sunglasses is exceptional, far better than other brand sunglasses I have previously purchased at two / three times the price.

I have found Archibald to deliver great products at a fantastic price. The service they have given me has been excellent. Thanks

I feel like I can't say enough great things about Archibald London. What they do is fantastic, top to bottom - not only do they provide amazing quality goods without 500% mark-ups, but they are also exceptional when it comes to dealing with customers (speaking after 3 orders fulfilled to Canada). I bought 3 pairs of eyeglasses from them, one for my husband and two for me, all of which are a quality like no other. We love our glasses! A couple of our friends commented on how great the new glasses look, and bought a pair themselves. I feel like it's a bit hard for me to buy a pair of glasses online, because not many actually suit me (coming from an experience trying lots of pairs in different stores), so I ordered Archibald London's home try-on kit. It also was an easy experience, and to my surprise, 2 out 3 pairs I ordered fit me very well! My husband's glasses, which were not part of the try-on kit, suit me too! It almost seems like their glasses are made to suit a variety of faces :)
Overall, I recommend them to everyone, Archibald London does more things than eyeglasses and I'm sure they do them exceptionally well. I personally will be coming back for more glasses for my family!

Archibald's service was excellent from beginning to end. They were also very accommodating to my requests for an additional surface finish on my frames.

The quality is superb and I'm looking forward to buying my next set from them in the future.

Best pair of sneakers i have ever owned. Period. Amazing quality and less than a third of the price of my common projects which just feel so bloody common now.

I absolutely love my new glasses! It usually takes me a long time to choose a style, but the team made the whole process super easy and enjoyable! I would recommend checking out this brand.

Amazing service & amazing product (have the glasses and the scarf already) ! In love with the weekender - on my list! Thanks guys.

Archibald products are of the highest quality and the pricing is very competitive. Bought 3 pairs of sunglasses from them and their styles are always great. Service and email response was very good.

Great Products at very reasonable prices.

Having always been looking out for amazing quality products, I found it was quite difficult to find a super high quality cashmere scarf without having to pay the hefty price big brands slap on their product. I am truly impressed with the products Archibald is bringing out finally allowing me to get the essentials for my wardrobe at a price I deem to be more than fair. Would definitely recommend this brand to everyone!

I've personally had a great e-commerce experience with Archibald. The sunglasses I bought are exactly what I was looking for: simple but very elegant. Delivery time and conditions have been respected as agreed.
I'll surely repeat such a purchasing experience!
GREAT!