Apex Vets Recenzje 

260
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Took Alfie who is a bit wary of people he doesn’t know and reactive towards unfamiliar dogs to have lump behind his ear checked. The vet who examined him took plenty of time to accept and trust him to... Zobacz więcej

Oceniono na 5 z 5

I had such a lovely experience with the vet nurse Fiona today when I took my cat in. She was absolutely lovely, so kind and gentle with my cat, and clearly very knowledgeable. She took her time durin... Zobacz więcej

Oceniono na 5 z 5

This vets is amazing. They have been so good to me, seeing me with my dog on two separate emergency occasions within half an hour of calling when he wasn't even registered. They truly care about your... Zobacz więcej

Oceniono na 5 z 5

Recently my dog collapsed and had to be rushed in to Apex vets. She was treated efficiently and quickly and I was updated on everything which was happening. Everyone involved was very efficient, knowl... Zobacz więcej

Informacje dotyczące firmy

  1. Weterynarz

Informacje przekazane przez różne źródła zewnętrzne

Local, Independent, 24 hours companion animal veterinary surgery in Denny (Near Falkirk,) Scotland. Dedicated to the health and wellbeing of your pet. 24 hour emergency service is available. Where your pet is part of our family.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

260 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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4,9

Wszystkie recenzje

(260)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 49

Napisz recenzję
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Oceniono na 5 z 5

As always myself and my dog were…

As always myself and my dog were treated with total respect and compassion on our latest visit.
Our vet Glenn taking the time to help my dog to relax and discuss all aspects of her treatment plan and listening to my concerns and questions while genuinely taking great interest in how my girl is doing. The nursing and desk team are equally as considerate. Great practice!

14 listopada 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Hi Siobhan, thankyou for your really kind words. We always love seeing your wee girl in the practice! I have passed on your lovely words to the rest of the team and Glenn. Kind regards, Erin

Oceniono na 5 z 5

Initial VET appointment

Care and confidence of the Vet. This was our first visit to the practice. The Vet had read up our dog’s notes from the previous vet and was very thorough with her examination. The reception staff were very helpful and friendly.

14 listopada 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Hi Mitch, thank you so much for your really kind words and great review of your first visit to the practice. We are so glad that we could make such a positive impression on you. I have shared this with the rest of the team. Kind regards, Erin

Oceniono na 5 z 5

As always I can’t rate Apex Vets…

As always I can’t rate Apex Vets enough. From my present pets Ollie and Sophie right back to when we had Jemma and Jorja the staff and in particular, Glenn has been a big part in all their care. Nothing is too much for the staff and vets to make life a bit easier for you. When my Jack Russell, Jorja passed away in August at the age of 16 yrs, the reception staff were so caring and understanding.
Today I was down with Ollie to see Glenn and as always, Ollie received first class care. He tends to be nervous when he’s there but Lorraine offered us the quiet waiting area which helped. Great service and quality staff. Thanks as always Apex.

15 listopada 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Hi Diane, thank you so much for your really great feedback - it means more than you know. I have passed this onto Glenn, Lorraine and the team. Kind regards, Erin

Oceniono na 5 z 5

Amber is 8 and we have used Apex since…

Amber is 8 and we have used Apex since moving back here 7 years ago. Their staff and the service they provide have always been excellent for both big matters and small. Always recommending them to others. Like the fact that out of hours is with her own vets and that our dog walker uses them too.

11 listopada 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Thank you very much! We are so glad that you and Amber like to come in and see us! Thank you for the recommendation. Take care, Rhiann

Oceniono na 5 z 5

Staff are always happy and friendly

Staff are always happy and friendly, Bella always wants to be nosey and look at the reception staff.
Vets are grate ....always give you options for the best out come for your pet.

30 października 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Thank you very much for your feedback, Carole. I have shared this with the team too. Kind regards, Rhiann

Oceniono na 5 z 5

Excellent Service

It’s a pleasure taking Murphy to Apex. From the girls at the front to the vets and assistants, they are a joy to deal with. Pet loving, friendly and caring. I wouldn’t go anywhere else 🐶

28 października 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Thank you!

Oceniono na 5 z 5

Above and Beyond Exceptional 🤩

My little Cat Daisy is currently healing from a spinal injury. Everyone at Apex vets are being so professional and supportive. Going above and beyond in her ongoing needs and care. I’ve never had a vets that’s so caring. Can’t thank you all enough 🥰

23 października 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Thank you, Nikki!

Oceniono na 5 z 5

5 star service

I’ve used Apex Vets for years now and always been brilliant service. From the vets to the reception staff… always absolutely amazing and treat my dog like their own. Always a nice experience and very accommodating in regards to appointments

21 października 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Thank you for taking the time to leave us feedback, Lucy.

Oceniono na 5 z 5

Vets, Nurses, Receptionists

From receptionists to Vets everyone is always so kind and thoughtful in helping with a sick animal. I am so glad i joined this practice because they also deliver 24/7 care. I have every confidence in the vets & nurses who deliver an excellent service.

21 października 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Thank you very much!

Oceniono na 5 z 5

Outstanding care from all staff for pets and their humans

I have two cats both very different personalities. Both have been treated by apex and both have received outstanding care. One is more temperamental for a nice way of putting it from being scared rather than nasty. The other is so placid. He has most recently had to be in overnight and all staff went above and beyond to help him and reassure me. He is still being treated but now as a day visitor and again great service. Thoroughly recommend. Would hate to think how I would of coped knowing I would have to take him further afield when he needed out of hours care. The personal touch of what's app pics and updates during his stay also helped.

18 października 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Thank you very much for taking the time to leave us this lovely feedback. I have shared your comments with the rest of our team also. The Whatsapp pictures are something new we have introduced so I will certainly feed this back. Hope you are well. Thank you, Rhiann

Oceniono na 5 z 5

Lovely vet

Lovely vet. Caring and treated my girl just beautifully.

17 października 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Hi there, thank you for your very kind review - I have shared this with the rest of the team. Thanks, Erin

Oceniono na 5 z 5

Amazing

We have been using Apex Vets for nearly six years now for Max. They are so friendly, professional and very helpful. Would highly recommend them for your pet.

10 października 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Thank you very much for your feedback, Kirsty! I have passed on your comments to the rest of the team. 6 years! Time flies!

Oceniono na 5 z 5

By far the best vets I’ve ever been to

By far the best vets I’ve ever been to. Sam is my cat’s vet and he’s so good with her and me!

27 września 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Hi there, thank you for your great review! I have passed this onto Sam and the rest of the team and we are very grateful for your kind words. Thanks, Erin

Oceniono na 1 z 5

Poor service

Waited for 40 minutes before my dog was seen. My dog gets very stressed visiting the vets and was later in the evening before she calmed down. If they were running that late they could have called me & I could have delayed my visit.

24 września 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Hi there, thanks for taking the time to give us feedback. I'd like to reiterate that I'm really sorry for your wait, we've discussed a few things internally that could have made your wait a little better and we will try to make improvements to minimise waits like this in future.

Oceniono na 5 z 5

First appointment

Apex came as a recommendation from a friend and a neighbour as I wanted a second opinion on some issues my dog has, but I also wanted to move to an independent practice. The process to register was really smooth. We had our first visit to the surgery today and were made feel really welcome by the reception team. The waiting area was very clean as was the vets room. The vet, Kat, was friendly and thorough. I felt listened too and she explained her recommendations really well. We now have a plan to address the concerns I had for my dog (who is 8), which is a relief. Very good first impression of the practice overall.

19 września 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Hi there, thanks for your lovely review. I have passed this onto the team and Kat. Thankyou again, Erin

Oceniono na 5 z 5

Phoned for an emergency appointment

Phoned for an emergency appointment. Receptionist professional, efficient at taking a history and friendly. Appointed same day with clear advice on what to do if any concerns inbetween times.
I moved to this Practice in
summer as unhappy with previous vet overall plus outsourcing on-call.
Staff and systems in place (appointments, ordering drugs et )
Excellent and vets lovely. Fabulous shop and spacious clean waiting area with separate cat area and entrance for nervous:aggressive dogs.
Very impressed I have to say.

9 września 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Hi Andrea, thanks for your really kind review. I have passed this onto the rest of the team. We hope that Luna is feeling much better and back to her usual self. Thanks, Erin :)

Oceniono na 5 z 5

Both dogs in for 6 month health check…

Both dogs in for 6 month health check new nurse who i hadnt met before was excellent really good with both dogs even got a kiss from teddy . Looked after them both well thank you .

6 września 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Thank you very much! It looks like it was Milena that you seen for the check up, I have shared your feedback with her and the team. Thanks, Rhiann

Oceniono na 5 z 5

Excellent

As always, great service. Everyone friendly, helpful, and knowledgeable. Best vet practice. Apex is the only independent vet practice left in the Falkirk area(I think) which is one of the reasons why I changed to Apex from my previous vets who sold-out to a corporate company and are no longer independent.

6 września 2024
Opinia niezależna
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Odpowiedź od Apex Vets

Thank you so much! I have shared your feedback with all the Apex team also. Take care, Rhiann

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