AM Home Delivery & Trucking Co Recenzje 

302
•
Wynik TrustScore: 1.5 na 5

1,6

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

If I could rate this company zero stars I would. I have yet to receive a call to schedule a cabinet that has arrived in their warehouse 10 days ago! I have called 3 times over 2 weeks and still do n... Zobacz więcej

Oceniono na 1 z 5

I would choose negative stars if I could. Every touch point we had the AM Trucking was terrible. First, the delivery men tried to just leave it right in the middle of our driveway instead of moving... Zobacz więcej

Oceniono na 1 z 5

Cannot emphasize how bad this company is. I ordered an item 5-6 weeks ago, still waiting for the delivery. Multiple phone calls without any solution. Drivers that cancel because they are ''tired''. Te... Zobacz więcej

Oceniono na 5 z 5

Today - 3/8/24, Mario & another young gentleman delivered my washing machine & installed it, took off my utility room door, & hauled out the old one. They were PERFECT young gentlemen, fast at what... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Firma transportowa

Napisane przez firmę

Since 1998,In an industry where white-glove service is of the utmost importance, AM Home Delivery maintains its reputation as an expert in the fields of residential and commercial delivery, appliance connection, freight consolidation, warehousing, and general logistical solutions for distributors and e-commerce professionals throughout the nation. Our unique business plan allows us to offer the highest quality delivery services to 44 states and counting.


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

302 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,6

Wszystkie recenzje

(302)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 92

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

*Beware* Nightmare experience with AmTrucking

Mine is a very stressful experience and i hope people reading this review learn their lesson and avoid this company at any cost. They delivered my Samsung refrigerator and I had paid for the installation service in advance including connecting the water supply to the back of the refrigerator. The guy who came for delivery from Amtrucking did not connect the water supply and asked to call a plumber instead where i would have to pay again.

I raised a complaint, and they sent another bunch of people randomly to check the installation. The guys who came for installation knew nothing about connecting a fridge to a water supply and did an amateur job. Unfortunately, i was not aware of their reputation and paid a huge price for it.

The water lines were connected loosely with bare hands without any tightening tools and as a result water kept dripping from the water supply at the back of my Fridge. This resulted in water seepage and damage to my new hardwood floor that warped and bulged out. Not only my installation is incomplete where I have to pay someone experienced to do it properly now but I have to repair my hard wood floor costing to thousands of dollars! So much trauma after moving in to my new home...

I mailed their so called bogus claims department which sent an automated reply once and after that no response with total silence! They just want to ignore their customer claims until they get tired of calling and mailing and give up finally!

Their general customer service says that they are totally disconnected from their claims department and there is no way for them to reach claims them from their side. Instead the customer has to keep yelling and scrambling until they are tired and give up. How convenient and kudos to the brain that plotted such a scheme. The audacity with which they block their customers is horrible. PLEASE BEWARE OF THESE SCAMMERS. I HOPE GOD TEACHES THEM A LESSON FOR THEIR SINS.

21 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

Incompetent

Incompetent, hard to reach, and failed at the most basic thing - to get your items to you in one piece. A small beverage fridge crawled its way across the US only to sit in a warehouse for a week and then be delivered with evidence that the box had been dropped. Sure enough, upon opening, the entire front glass door was shattered. Perhaps they should open a demolition business instead? I mean, play to your strengths, right? I hope my replacement fridge is sent by another carrier.

15 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Ridiculously overpriced

Ridiculously overpriced, scammers, and liars. If you want to get screwed over, lied to, stuff destroyed, and giving the runaround for months. This is your company. Show up whenever they want, drive away without ringing your doorbell, and destroy your items. When you call about it, they will mark your delivery a manager problem who apparently doesnt actually work. Do not walk away from AM, RUN!

2 grudnia 2023
Opinia niezależna
Oceniono na 4 z 5

I'm posting this review to give people hope

After stressing out for a week while waiting for my couch per these Yelp reviews, I had a very successful delivery.
On my scheduled delivery date, I was notified via automated phone call that my truck was an hour away. About 30 mins later, one of the drivers called to tell me they were running a bit early and to see if that worked for me. It did, they showed up, unboxed and brought my sofa inside, and placed it in my living room. They were very nice and were in and out quickly.
My only complaint was that since I didn't pay for "white glove delivery", they left this HUGE box in my driveway. It took forever to break down and now I have to get rid of the cardboard. Definitely not idea.
Despite the terrible reviews, I think you can get lucky with this company. Just keep your fingers crossed. Good luck!

22 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

AM home delivery has had my…

AM home delivery has had my refrigerator at my local warehouse for two weeks and I still have no confirmation of when my delivery will be. So far they have been incredibly unprofessional and uncommunicative, and I have no path resolution.

14 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

Terrible company

Our range delivery was delayed for weeks and ultimately it was never delivered. They kept stringing us along every day and never provided a delivery date.

9 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

Left the fridge in my garage then never came back

Left the fridge in my garage. Never came back to install after multiple calls and emails.

You need to contact the vendor that used this disreputable delivery service and threaten them with a credit card chargeback to get on this company to come back and actually do the job they’re paid to do . Because they won’t respond to the recipient.

Enough people need to complain to vendors who use them so they are blacklisted and go out of business

26 października 2023
Opinia niezależna
Oceniono na 5 z 5

I was very pleased

I was very pleased, Antonio and Mario delivered my refrigerator earlier than anticipated. They were extremely polite and professional. They moved the refrigerator in with ease and no damage. I highly recommended them for total satisfaction and peace of mind for your delivery.

14 października 2023
Opinia niezależna
Oceniono na 1 z 5

AM Delivery is extremely unprofessional…

AM Delivery is extremely unprofessional in the way that they operate. My couch was supposed to be delivered today after months of waiting, however AM called two hours before the delivery time saying that my couch will not be delivered today due to unforeseen problems with their technology in their scanners. They have no back-up plan in place for delivery and are simply waiting on tech support to solve the issue. That is absolutely absurd for a company to not have a plan in-case issues arise with technology, as it is not un-common. The lady whom I spoke with over the phone was not helpful one bit and was speaking in a rushed and outspoken manner, a little disrespectful if you ask me.
I took time off of work and out of my day to be there when the couch arrived, I even planned weekend events which I have to now cancel due to the incompetency of this company. If you are a business, do not partner with this delivery company, go with someone else.

12 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

Absolutely horrible company

Absolutely horrible company - I ordered from AFA Stores and this is their delivery service (it must be free). It took 11 days to pick up from the warehouse although the website promises shipping within 3-4 days; 14 days to get from NC to their MI delivery terminal; 7 days before I contacted them to determine when it will actually be delivered and the customer service rep advised they are working on a delivery date and will notify me via email and/or text (apparently they do not plan to confirm if the date/time is convenient for me). I am almost certain it will be damaged with all of the mishandling if it is actually delivered. Never again...

28 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

We had our appliances delivered…sort of

We had our appliances delivered yesterday and it was a nightmare. They tried continuously to quit midway through the install. They are incompetent and have no idea what they are doing. For reference it was an installation of a fridge, double wall oven, cooktop, and dishwasher. They couldn't fit the built in fridge because there was a peace of packing trim still attached. They were unable to find the waterline (hiding in plane sight), and luckily my husband was able to find it after looking for 2 minutes. I cannot believe these were Cesar’s best guys. They installed the dishwasher crooked and used brackets/screws that were too big (not the ones that came with the dishwasher) so the dishwasher is now deeply scratched on both sides, and they installed the cooktop wrong. It is crooked and the electrical is exposed underneath and wasn’t bracketed. They made no effort and somehow were in our home for about 5 hours. If our appliance vendor wants to use these morons for install, request a different installer. We were lucky enough to get the Dallas crew. It was terrible.

4 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

They are the worst company to deal with

They are the worst company to deal with from rudness to unprofessionalism. They never know anything about your expensive items to be delivered. It will take forever to get a delivery with this company. My 1st experience and this will be my last, dealing with this Company. RUNNNNN do not use them, they need to go out of business. The Owner doesn't seem to care so niether do I.

16 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

They keep delaying delivery

They have had my item sitting in their terminal for the past 16 days, and WILL NOT give me a scheduled time for getting it delivered. Every time I call about this, I keep being told they are working out delivery routes and will be called back the next day with a delivery date -- yet, they NEVER call back. DO NOT USE THIS COMPANY FOR ANYTHING!

15 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

They freaking SUCK

They freaking SUCK! They lie about delivery date. Their truck just happens to “break down” 3 days in a row. How are these jokers still in business??? When I saw my delivery email I thought, great some no name delivery company, this should be great experience….I called that shot! Complete joke of a company!

24 maja 2023
Opinia niezależna
Oceniono na 1 z 5

BEWARE NEVER USE THEM!!!!!

The simple washing machine delivery has been a NIGHTMARE so far and I''m worried if it ever does get to my home, then what will happen there@@@!!!! I provided specific instructions re the delivery, as per the order form requested, and did the online instructions stating on May 8 that the delivery must be made ONLY Monday-FRI and between 8am - 3:30am. I have had to repeat myself multitudes of times now, via phone and emails. THE AM DELIVERY has not even come close to the requested timeframe. FIRST, they scheduled me for a saturday!!!!! and then forced me to wait days for a corrected timeframe and then scheduled me for an evening!!!!! are you kidding me? They've had the machine ready to deliver since May 15 and now it's 5/23!!!!!!!! NEVER EVER TRUST THEM BEWARE I will happily update this review, if the company actually resolves this situation

17 maja 2023
Opinia niezależna
Oceniono na 1 z 5

STAY AWAY!!!! RUDE & UNPROFESSIONAL

I strongly advise against using this company. Their behavior was exceptionally discourteous and unprofessional.

To elaborate, the first delivery was left outside in the rain. After waiting for a month, they failed to deliver on the second attempt. On the third attempt, despite being promised white-glove service, the driver was verbally abusive to my wife, and I had to decline the delivery. I cannot recommend this company for anything, not even the delivery of a stick of gum to a child.

21 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

"Totally Awesome Experience"

My experience was so Awesome......I don't know where to start!!
First of all...their timing was Perfect!!!
The communication was Outstanding!!
Josh & Kenny were so Amazing!!!
They were so friendly & Very knowledgeable!!
They worked together Beautifully!!
They handled my order with tender loving care & I really appreciated that!!!!
They went over everything with me and made sure I understood everything!
They made sure that I was completely satisfied
before they left.
I would Highly recommend this team & AM Trucking!!!
"They Go Above & Beyond" for Customer Satisfaction!

18 kwietnia 2023
Opinia niezależna

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