When I placed my order I was kept up to date even tho I was impatient to receive my keepsake bracelets! It was reassuring to receive answers to my emails, so customer service was first class. When... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Anklet didn’t fit. Refund will be less 20% ‘restocking’ fee plus post & packaging. Good will gesture £10 store credit & I can keep the anklet that DOESNT fit! Save your money, use someone with a tran... Zobacz więcej
Reakcja na opinię
I ordered this anklet, as a few I have bought recently from other companies, were discoloured within a couple of days. This has arrived as expected. Yes, it took a few days but, I wasn’t in a hurry an... Zobacz więcej
DO NOT buy from this company. After seeing these reviews I am having the same experience. Although the company do reply straightaway to emails they just provide a standard line of asking you to check... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Love, made timeless. Amora Keepsakes creates meaningful, high-quality pieces designed to capture life’s most special moments—crafted with care to last and tell your story.
Dane kontaktowe
Zjednoczone Królestwo
- support@amorakeepsakes.com
- www.amorakeepsakes.com
3,3
Średnia
26 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Bought the gold aklet
Bought the gold aklet, really happy with the sparkle! also the gift box and bag it came in were a lovely touch , will be ordering again.
1 czerwca 2026
Opinia niezależna
Odpowiedź od Amora
Thank you so much for your kind words! We're thrilled you loved the sparkle and that the gift box and bag added a special touch. We can't wait to have you shop with us again!
-The Amora Keepsakes Team
After a very long delivery time line…
After a very long delivery time line !!!! ordered on the 12th May and delivered yesterday 2nd June I didn’t realise they are being made and shipped from China . The deliver driver hid them under a wheelie bin and just notified left in a safe place but no picture of where ??? After hunting round my gardens to no avail I had to reach out yet again to customer service who sent me the pics where it was ..
I really wanted to love the ankle bracelets and think these were definitely worth the wait .. But I’m really disappointed they are light weight and very cheap looking so over priced . I really want to say something positive as I don’t like leaving negative reviews but on this occasion I have to be really truthful and say they are not worth the price tag or the excessive wait .. I will finish on a positive note and say customer service are lovely .after many emails asking why the delivery was so long .. They always respond and quickly which is a great thing in times of automated responses
So the 1 star is for that .
12 maja 2026
Opinia niezależna
Odpowiedź od Amora
We're so sorry your experience with Amora fell short of what you deserved. We completely understand your frustration, and you're absolutely right to expect better.
To be transparent: we recently experienced a supply issue with our stainless steel manufacturer, which is the core component of all our jewellery. We could have switched to a lower grade material to fulfil orders faster, but that would have meant compromising on the quality we promise every customer, and that's something we're not willing to do. We've since resolved the issue, so this delay won't happen again going forward.
That said, none of that changes the fact that your experience was frustrating, and we genuinely want to make it right. Please reach out to us at support@amorakeepsakes.com and we'll make sure you're taken care of straight away.
Apologies again, and thank you for your patience and honesty.
-The Amora Keepsakes Team
Wonderful and quick customer service
I thought i hadn't received a confirmation email or tracking details so emailed and I received correspondence back by Mhay super quickly with all the relevant details. Wonderful customer service, I look forward to receiving my anklet. Thank you
27 maja 2026
Opinia niezależna
Odpowiedź od Amora
Thank you for the kind words! We'll be sure to pass on your lovely feedback to Mhay. She'll be so pleased to hear it. We hope you enjoy your new anklet!
-The Amora Keepsakes Team
I made a mistake on my order and…
I made a mistake on my order and emailed customer service to find a collation around my error. They came back to me within the same and was extremely helpful. New order submitted and I am looking forward to receiving my items.
20 maja 2026
Opinia niezależna
Odpowiedź od Amora
Thank you so much for this lovely review! We're glad our team could sort things out quickly for you. If you ever need anything, we're always here. We'd love to hear how everything turns out!
-The Amora Keepsakes Team
Odpowiedź od Amora
Thank you so much, Dominic! We're thrilled you loved the pieces and that everything arrived quickly. Reviews like yours genuinely make our day — we hope to see you again soon!
The Amora Keepsakes Team
Super company with lovely items and superb customer service
Amazing company with the cutest jewellery, there was an error (my fault) on my order and Mhay rectified this immediately, fantastic company to deal with, with quality products, and superb customer support
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Amora
Thank you so much, Ceeejay! We're so pleased Mhay was able to sort everything out quickly for you — we'll be sure to pass your lovely words on to her. Thanks again for taking the time to share this, it really means a lot!
The Amora Keepsakes Team
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