It was very easy to arrange the service appointment, and the engineer, Scott, arrived on time after giving me approximately 15 minutes' notice of his arrival. He was polite, professional, and extremel... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been with Alpha heating for 6 years now and I can't fault them, just had my annual service done by scott this year and as usual prompt, polite, clean service, there is always someone at the oth... Zobacz więcej
Reakcja na opinię
I had contacted alpha yesterday and had a boilercare plan, later I received a call . An engineer would come tomorrow, I had a call from him and he arrived within 20 minutes , within an hour he had re... Zobacz więcej
Reakcja na opinię
A bit disappointed that it took three attempts to have the boiler serviced. ALPHA cancelled the first appointment at short notice. AlPHA couldn’t confirm whether the second appointment was m... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Producent bojlerów
- również w kategorii:
- Bojlery i ogrzewanie
- Dostawca bojlerów
O Alpha Heating Innovation
Napisane przez firmę
Manufacturing products to meet heating and hot water needs for practically all property types or household size, Alpha offers high efficiency boilers as well as hybrid and heat pump solutions. In this way
Alpha make it easier for householders to switch to renewable technologies that help lower the national carbon footprint and future-proof homes.
For true peace of mind, we offer market leading warranties on our full range. The Good Homes approved E-Tec Plus combi comes with a 10 year warranty as standard that can be boosted up to 13 years when installed with selected accessories.
Expert customer advice
Whether you need help choosing the right heating appliance, or you experience difficulty before, during or after installation, we are here to assist. You can rely on our Customer Service team to provide you with expert advice. Whether it’s a simple query or a more complicated problem, help is only a phone call away.
Making a difference
Here at Alpha, we marry new and traditional technologies, drawing on the best elements of each to deliver unique heating solutions.
Wherever possible we encourage a holistic approach to each project, utilising the familiar high efficiency gas boiler alongside advanced renewable heating technologies in the form of hybrid systems or full heat pumps.
Such solutions are practical to install and extremely cost effective, enabling people to make an impact on their energy bills and carbon footprint sooner rather than later.
For true peace of mind, we offer market leading warranties on our full range. The Good Homes approved E-Tec Plus combi comes with a 10 year warranty as standard that can be boosted up to 13 years when installed with selected accessories.
Expert customer advice
Whether you need help choosing the right heating appliance, or you experience difficulty before, during or after installation, we are here to assist. You can rely on our Customer Service team to provide you with expert advice. Whether it’s a simple query or a more complicated problem, help is only a phone call away.
Making a difference
Here at Alpha, we marry new and traditional technologies, drawing on the best elements of each to deliver unique heating solutions.
Wherever possible we encourage a holistic approach to each project, utilising the familiar high efficiency gas boiler alongside advanced renewable heating technologies in the form of hybrid systems or full heat pumps.
Such solutions are practical to install and extremely cost effective, enabling people to make an impact on their energy bills and carbon footprint sooner rather than later.
Boilers and heat pump solutions
Napisane przez firmę
- Choose Alpha for quality
- Using only the best components and exceptionally high manufacturing standards, our appliances deliver truly outstanding performance and reliability.
- Committed to 5-star service
- We pride ourselves on the quality of our products and in being there when you need us.
- Good Homes Approved
- The Alpha E-Tec Plus combi boiler range has been certified ‘Good Homes Approved’ and received a five-star review from the leading home-improvement publication. The Good Homes team was impressed by the compact size, performance, quality components and value for money of the E-Tec Plus.
- The right choice for today and tomorrow
- With our efficient range of boilers, heat pumps and hybrid systems you don't have to choose between eco-friendly and economical.
Dane kontaktowe
London Road, TN15 7RS, Wrotham Heath, Zjednoczone Królestwo
- 0344 871 8760
- info@alpha-innovation.co.uk
- www.alpha-innovation.co.uk
4,6
Doskonała
9 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Alpha Heating Innovation
Hi, we're pleased to hear it. Thanks for leaving a review.
Odpowiedź od Alpha Heating Innovation
Hi Stephen, brilliant to hear. Thanks for leaving a review.
Annual service appointment
Annual service was requested and within an hour the engineer had rung to arrange date, Engineer called 30mins before arrival, did a great job and ensured inlet gas pressure was increased to reduce gas usage
26 sierpnia 2026
Odpowiedź od Alpha Heating Innovation
Hi Gordon, we're pleased to hear all went smoothly. Thank you for taking the time to leave a review.
Odpowiedź od Alpha Heating Innovation
Hi Vivian, we're pleased to hear this. Thanks for leaving a review.
Good service
The engineer did come on time, and after he serviced our boiler, provided us with the outcome of the service. All is well until next service.
25 sierpnia 2026
Odpowiedź od Alpha Heating Innovation
Hi Czeslawa, great to hear you were happy with the service from our team. Thanks for leaving a review.
Friendly engineer job done off
24 sierpnia 2026
Odpowiedź od Alpha Heating Innovation
Hi Brian, great to hear. Thanks for leaving a review.
Excellent Service
The customer service staff are always friendly and helpful. The engineers are respectful, thorough and have always been on time.
Their boilercare plan is really affordable and one of the best choices I’ve made since owning a home!
27 sierpnia 2026
Odpowiedź od Alpha Heating Innovation
Hi, this is lovely to hear. We're pleased that you've always been happy with the service from our team. Thank you for leaving a review.
The service was carried out swiftly yet…
The service was carried out swiftly yet thorough at the same time.
28 sierpnia 2026
Odpowiedź od Alpha Heating Innovation
Hi Gordon, this is great news. Thanks for leaving 5*s.
Alpha Boilers
Since we started using Alpha we’ve found them to be of great help and provide a quick service, whenever we have arranged a service or had an issue.
In particular, James Ross, their engineer, has gone above and be beyond at times to resolve problems and deserves a mention.
28 sierpnia 2026
Odpowiedź od Alpha Heating Innovation
Hi Irene, this is wonderful to hear. We're pleased that you've been happy with the service from our team. Thank you for leaving a review.
Scott was good explaining everything he…
Scott was good explaining everything he was doing
Thanks
28 sierpnia 2026
Odpowiedź od Alpha Heating Innovation
Hi William, great to hear. Thank you for leaving a review.
Engineer was amazing
Engineer was amazing, what a credit to his company. Been with this company for years and always had a wonderful experience with them. Would highly recommend to everyone.
27 sierpnia 2026
Odpowiedź od Alpha Heating Innovation
Hi Gary, this is wonderful to hear. Gary is a valued member of our Alpha team, we appreciate you taking the time to leave such a kind review.
Yearly Boiler Service
The engineer who called to do my boiler service was very polite and was very thorough he explained all the process he was about to do and also answered all my questions giving me some handy tips . Very happy
27 sierpnia 2026
Odpowiedź od Alpha Heating Innovation
Hi Wendy, this is great to hear. We're very pleased to hear that you were pleased with the service from our team.
Boiler service
Had a lovely engineer out to service my boiler he was very helpful and efficient and delivered a great job
26 sierpnia 2026
Odpowiedź od Alpha Heating Innovation
Hi Patricia, this is lovely to hear. We're pleased all went smoothly. Thanks for leaving 5*s.
Pleased with boiler service
Pleased with boiler service - have confidence in Dan who completed service - thank you.
26 sierpnia 2026
Odpowiedź od Alpha Heating Innovation
Hello Mark, Pleased to hear you were satisfied with your visit and Dan gave you peace of mind and ensured your boiler is in great condition. he will appreciate your review and 5stars.
Odpowiedź od Alpha Heating Innovation
Hi Dean, we're very pleased to hear it. Thanks for leaving a review.
The engineer just got on with the job…
The engineer just got on with the job and left us with a boiler that has been performing flawlessly ever since. Thankyou.
11 sierpnia 2026
Odpowiedź od Alpha Heating Innovation
Hiya Steve, Brilliant! your boiler is running in tip top condition. We appreciate you leaving a review and 5*'s.
The engineers are friendly & efficient
24 sierpnia 2026
Odpowiedź od Alpha Heating Innovation
Hello Suzanne, We are very lucky with a great team of engineers, always willing to assist and friendly. Thank you for taking time in leaving a review and 5*'s.
the engineer that done the service was…
the engineer that done the service was very friendly and give the boiler a very good service
24 sierpnia 2026
Odpowiedź od Alpha Heating Innovation
Hi Walter, We are so pleased you were satisfied with your visit, appreciate your 5Stars and review.
Odpowiedź od Alpha Heating Innovation
Hi Graham, brilliant! Thank you for leaving a review.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.