It was very easy to arrange the service appointment, and the engineer, Scott, arrived on time after giving me approximately 15 minutes' notice of his arrival. He was polite, professional, and extremel... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
It was very easy to arrange the service appointment, and the engineer, Scott, arrived on time after giving me approximately 15 minutes' notice of his arrival. He was polite, professional, and extremel... Zobacz więcej
Reakcja na opinię
When I called you I’ve had known trouble getting through to you Always polite and friendly and when you call me to tell me the engineer is booked in there’s a friendly voice on the phone. The engineer... Zobacz więcej
I have been with Alpha heating for 6 years now and I can't fault them, just had my annual service done by scott this year and as usual prompt, polite, clean service, there is always someone at the oth... Zobacz więcej
Reakcja na opinię
I had contacted alpha yesterday and had a boilercare plan, later I received a call . An engineer would come tomorrow, I had a call from him and he arrived within 20 minutes , within an hour he had re... Zobacz więcej
Reakcja na opinię
Napisane przez firmę
Napisane przez firmę

London Road, TN15 7RS, Wrotham Heath, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Alpha Heating Innovation
Great Engineer. Dan went above and beyond to service our boiler and carry out a Gas Safety Check. I wasn't at the property and our Hive system which controlled the boiler had ran out of batteries. He used some from his van and got it up and running. Excellent service.

Odpowiedź od Alpha Heating Innovation
Trying to book my yearly service now 2 months overdue contacted them 4 times , no response back, waiting for the service manager to return the last call, Why cant you book your service directly rather than phone someone they pass on your details and someone is supposed to phone back never happens, but the money still goes out of my bank every month !
Well what a shocker 1 hour after I confirmed my appointment for my boiler to be serviced , I get a text telling me they are cancelling it due to holiday!!!
Meanwhile in that hour I have booked an annual leave that can't be cancelled, absolute rubbish company

Odpowiedź od Alpha Heating Innovation
Routine boiler service which was easily booked and confirmed. Vicky the engineer contacted before arrival to confirm arrival time. Job carried out efficiently and in a friendly manner.

Odpowiedź od Alpha Heating Innovation
The engineer was very professional and helpful. He gave me a replacement switch for the boiler which had been broken.

Odpowiedź od Alpha Heating Innovation
The young lady engineer was polite friendly but professional and caring

Odpowiedź od Alpha Heating Innovation
Prompt and efficient.
The engineer carried out the annual service without any problems, including replacing a part they carried with them.
Perfect !

Odpowiedź od Alpha Heating Innovation
Scott was brilliant as usual!!
It was great to see him again.
My boiler had another very thorough service. Thanks

Odpowiedź od Alpha Heating Innovation

Odpowiedź od Alpha Heating Innovation
From booking through to the engineers visit, I was impressed by the service we have received from Alpha Heating. Dean, the engineer arrived promptly to service the boiler. He was very polite and personable and I would recommend.

Odpowiedź od Alpha Heating Innovation
We are hoping it has had a good service, time will tell. Informative engineer no problem there. If anything it would have been helpful if we had known roughly when he was arriving ie morning or afternoon.
Still would recommend.

Odpowiedź od Alpha Heating Innovation
Your engineer was very knowledgeable and efficient. I have rarely had such good and friendly service.

Odpowiedź od Alpha Heating Innovation
arranged boiler service stayed in all day waiting,At 4;45 pm i rang firm to be told sorry but they will not be able to get to me today and someone will re book.two months later im sitting here waiting again,just rang to day 1;15 pm for update to be told i will have to wait till 5pm as he may arrive,they would not check with engineer for time scale and put phone down on me

Odpowiedź od Alpha Heating Innovation
James is always punctual and gets the job done, no messing about and no issues at all.

Odpowiedź od Alpha Heating Innovation

Odpowiedź od Alpha Heating Innovation
Excellent service from Alpha boilers and especially Scot the engineer for our annual service , customer service from all the team , very happy customer

Odpowiedź od Alpha Heating Innovation
Engineer came serviced my boiler was polite and efficient was kept updated every step off way about appointment brilliant service xxxx

Odpowiedź od Alpha Heating Innovation
Service Engineer: Mark Russell
Very professional and friendly. Had an issue with boiler, he fixed straight away. Highly recommended Boiler and Service Engineers, previous year Service Engineer Scott was also so much supportive and fixed my boiler installation issues.

Odpowiedź od Alpha Heating Innovation
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.