Alpha Heating Innovation Recenzje 

9011
•
Wynik TrustScore: 4.5 na 5

4,6

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It was very easy to arrange the service appointment, and the engineer, Scott, arrived on time after giving me approximately 15 minutes' notice of his arrival. He was polite, professional, and extremel... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

When I called you I’ve had known trouble getting through to you Always polite and friendly and when you call me to tell me the engineer is booked in there’s a friendly voice on the phone. The engineer... Zobacz więcej

Oceniono na 5 z 5

I have been with Alpha heating for 6 years now and I can't fault them, just had my annual service done by scott this year and as usual prompt, polite, clean service, there is always someone at the oth... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had contacted alpha yesterday and had a boilercare plan, later I received a call . An engineer would come tomorrow, I had a call from him and he arrived within 20 minutes , within an hour he had re... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Producent bojlerów
  2. również w kategorii:
  3. Bojlery i ogrzewanie
  4. Dostawca bojlerów

O Alpha Heating Innovation

Napisane przez firmę

Manufacturing products to meet heating and hot water needs for practically all property types or household size, Alpha offers high efficiency boilers as well as hybrid and heat pump solutions. In this way Alpha make it easier for householders to switch to renewable technologies that help lower the national carbon footprint and future-proof homes.

For true peace of mind, we offer market leading warranties on our full range. The Good Homes approved E-Tec Plus combi comes with a 10 year warranty as standard that can be boosted up to 13 years when installed with selected accessories.

Expert customer advice
Whether you need help choosing the right heating appliance, or you experience difficulty before, during or after installation, we are here to assist. You can rely on our Customer Service team to provide you with expert advice. Whether it’s a simple query or a more complicated problem, help is only a phone call away.

Making a difference
Here at Alpha, we marry new and traditional technologies, drawing on the best elements of each to deliver unique heating solutions.

Wherever possible we encourage a holistic approach to each project, utilising the familiar high efficiency gas boiler alongside advanced renewable heating technologies in the form of hybrid systems or full heat pumps.

Such solutions are practical to install and extremely cost effective, enabling people to make an impact on their energy bills and carbon footprint sooner rather than later.

Boilers and heat pump solutions

Napisane przez firmę

Choose Alpha for quality
Using only the best components and exceptionally high manufacturing standards, our appliances deliver truly outstanding performance and reliability.
Committed to 5-star service
We pride ourselves on the quality of our products and in being there when you need us.
Good Homes Approved
The Alpha E-Tec Plus combi boiler range has been certified ‘Good Homes Approved’ and received a five-star review from the leading home-improvement publication. The Good Homes team was impressed by the compact size, performance, quality components and value for money of the E-Tec Plus.
The right choice for today and tomorrow
With our efficient range of boilers, heat pumps and hybrid systems you don't have to choose between eco-friendly and economical.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

9 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 98% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(9011)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 731

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Engineer

Great Engineer. Dan went above and beyond to service our boiler and carry out a Gas Safety Check. I wasn't at the property and our Hive system which controlled the boiler had ran out of batteries. He used some from his van and got it up and running. Excellent service.

13 sierpnia 2026
Logo Alpha Heating Innovation

Odpowiedź od Alpha Heating Innovation

Hi Caroline, this is brilliant to hear. We're pleased our team could assist so efficiently. Thank you for leaving a review.

Oceniono na 1 z 5

Trying to book my yearly service now 2…

Trying to book my yearly service now 2 months overdue contacted them 4 times , no response back, waiting for the service manager to return the last call, Why cant you book your service directly rather than phone someone they pass on your details and someone is supposed to phone back never happens, but the money still goes out of my bank every month !
Well what a shocker 1 hour after I confirmed my appointment for my boiler to be serviced , I get a text telling me they are cancelling it due to holiday!!!
Meanwhile in that hour I have booked an annual leave that can't be cancelled, absolute rubbish company

13 sierpnia 2026
Opinia niezależna
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Odpowiedź od Alpha Heating Innovation

Hi Susan, we're sorry to hear this. We understand our team have since been in touch with a solution for you. We appreciate your feedback and apologise for the inconvenience.

Oceniono na 5 z 5

Another happy customer !

Routine boiler service which was easily booked and confirmed. Vicky the engineer contacted before arrival to confirm arrival time. Job carried out efficiently and in a friendly manner.

12 sierpnia 2026
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Odpowiedź od Alpha Heating Innovation

Hi Chris, we're pleased to hear all went smoothly with your booking and service from our engineer. We appreciate you taking the time to leave a review.

Oceniono na 5 z 5

Helpful engineer

The engineer was very professional and helpful. He gave me a replacement switch for the boiler which had been broken.

12 sierpnia 2026
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Odpowiedź od Alpha Heating Innovation

Hi Mark, great to hear our team were able to assist and get your boiler back up and running. Thank you for taking the time to leave 5*s.

Oceniono na 5 z 5

Great engineer visit …

The young lady engineer was polite friendly but professional and caring

12 sierpnia 2026
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Odpowiedź od Alpha Heating Innovation

Hi Ruth, we're very pleased to hear you were happy with the service from our team. Thank you for leaving a review.

Oceniono na 5 z 5

Prompt and efficient

Prompt and efficient.
The engineer carried out the annual service without any problems, including replacing a part they carried with them.
Perfect !

12 sierpnia 2026
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Odpowiedź od Alpha Heating Innovation

Hi, great to hear all went smoothly with your engineer visit. Thank you for taking the time to leave a review.

Oceniono na 5 z 5

Brilliant

Scott was brilliant as usual!!
It was great to see him again.
My boiler had another very thorough service. Thanks

4 sierpnia 2026
Opinia niezależna
Logo Alpha Heating Innovation

Odpowiedź od Alpha Heating Innovation

Hi, we're pleased to hear it! We're lucky to have such a great team of engineers here at Alpha. Thanks for taking the time to leave a review.

Oceniono na 5 z 5

Alpha Heating Engineer

From booking through to the engineers visit, I was impressed by the service we have received from Alpha Heating. Dean, the engineer arrived promptly to service the boiler. He was very polite and personable and I would recommend.

10 sierpnia 2026
Logo Alpha Heating Innovation

Odpowiedź od Alpha Heating Innovation

Hi Vikki, brilliant! We're lucky to have such a great team of engineers here at Alpha. Thank you for taking the time to leave such a kind review.

Oceniono na 5 z 5

So far so good

We are hoping it has had a good service, time will tell. Informative engineer no problem there. If anything it would have been helpful if we had known roughly when he was arriving ie morning or afternoon.

Still would recommend.

11 sierpnia 2026
Logo Alpha Heating Innovation

Odpowiedź od Alpha Heating Innovation

Hi Joyce, we're very pleased that you were happy with the service from our team. We appreciate your feedback and will be sure to pass this onto the relevant teams.

Oceniono na 5 z 5

Excellent service

Your engineer was very knowledgeable and efficient. I have rarely had such good and friendly service.

11 sierpnia 2026
Logo Alpha Heating Innovation

Odpowiedź od Alpha Heating Innovation

Hi Christopher, this is great to hear. We appreciate you taking the time to leave a review.

Oceniono na 1 z 5

bad custormer service

arranged boiler service stayed in all day waiting,At 4;45 pm i rang firm to be told sorry but they will not be able to get to me today and someone will re book.two months later im sitting here waiting again,just rang to day 1;15 pm for update to be told i will have to wait till 5pm as he may arrive,they would not check with engineer for time scale and put phone down on me

11 sierpnia 2026
Opinia niezależna
Logo Alpha Heating Innovation

Odpowiedź od Alpha Heating Innovation

Hi Keith, we're sorry to hear this. We have requested some more information from yourself which will allow us to look into this further for you.

Oceniono na 5 z 5

Very good customer service

Very good customer service - efficient boiler service.

8 sierpnia 2026
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Odpowiedź od Alpha Heating Innovation

Hi Clive, Glad to hear all went well on your visit. Thank you for taking time leaving us 5Stars and a review.

Oceniono na 5 z 5

Alpha boiler service

Excellent service from Alpha boilers and especially Scot the engineer for our annual service , customer service from all the team , very happy customer

7 sierpnia 2026
Logo Alpha Heating Innovation

Odpowiedź od Alpha Heating Innovation

Hiya Debbie, 5Stars our Service Team will be grateful thank you and Scott is a top engineer so pleased you were satisfied with your visit.

Oceniono na 5 z 5

Engineer came serviced my boiler was…

Engineer came serviced my boiler was polite and efficient was kept updated every step off way about appointment brilliant service xxxx

6 sierpnia 2026
Logo Alpha Heating Innovation

Odpowiedź od Alpha Heating Innovation

Hi Teresa, Fab! we love your visit was positive, our engineer was respectful and kept you informed. Thank you for the review and 5*'s. :)

Oceniono na 5 z 5

Professional service

Service Engineer: Mark Russell

Very professional and friendly. Had an issue with boiler, he fixed straight away. Highly recommended Boiler and Service Engineers, previous year Service Engineer Scott was also so much supportive and fixed my boiler installation issues.

7 sierpnia 2026
Opinia niezależna
Logo Alpha Heating Innovation

Odpowiedź od Alpha Heating Innovation

Hello Karthi, Thank you Mark will really appreciate your 5Stars and review, we are lucky to have an amazing team of engineers all knowledgeable and professional willing to assist. Appreciate your recommendation.

Doświadczenie Trustpilot

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