Wrong order received
I would like to raise a formal complaint regarding my recent order, #6477.
I ordered the black robe in size M/L, however instead of the item I purchased, I received a completely incorrect item — a pair of white pants in size XS.
This is completely unacceptable and extremely disappointing, especially considering this was not a minor sizing issue but an entirely different product altogether.
I expect this mistake to be rectified immediately. Please arrange for the correct item to be sent out as a matter of urgency and advise how you would like to handle the return of the incorrect item.




