You learn more about a company & its people when things go wrong, their values, ethos & commitment towards customers either shines or disappears. My first 2 orders were delivered without incident –... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A good range of products. However recently received an email re Lawn care with 20% discount. Was ordering with three other products all of modest size and weight but cancelled when delivery was g... Zobacz więcej
Reakcja na opinię
Ordered 25kg of Blood, Fish and Bone on Monday afternoon. Delivered using standard service on Tuesday afternoon. Well packaged in strong sack. Price for 25kg and delivery was only slightly more t... Zobacz więcej
Reakcja na opinię
I ordered Rosate and received Gallop weed killer instead. Agrigem insisted the two were the same so I gave Gallop a go. Gallop seemed more watery & the effects after spraying were extremely poor. I wa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Agrigem are based in Saxilby in Lincolnshire. They supply a wide range of Plant Protection Products, Weedkillers, Fertilisers, Grass & Flower Seed, Application Equipment, Hard Surface Cleaners & Rodenticides to professional and amateur users. Their website stocks 1000's of products, all available on speedy next day delivery.
Dane kontaktowe
Foss House, Units 7, 8 & 9 Allens Business Park, Skellingthorpe Road, Saxilby, LN1 2GH, Lincoln, Zjednoczone Królestwo
- 01522246491
- customerservices@agrigem.co.uk
- www.agrigem.co.uk
4,2
Dobra
440 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Paid next day delivery ordered 7am
Paid next day delivery ordered 7am, website states order before 1pm for next day delivery and still haven't received the item. This is the second or 3rd time this has happened now, I would avoid this company as they will charge you for a service you wont receive and won't refund you either
19 września 2023
Opinia niezależna
Odpowiedź od Agrigem
Hi Gary, thank you for your feedback. I would like to understand this further and speak with you if you can contact me. It is very important to Agrigem that we sort this and clear up this matter. I am limited with the contact details left to call you directly. We will always investigate any issues to
the satisfaction of the customer. Please can you call Vanessa on 01522 246491 opt 3 - thank you - regards Customer Experience Team
Easy ordering and swift delivery
29 sierpnia 2023
Odpowiedź od Agrigem
Thank you for your feedback and 5 star review - regards Customer Experience Team
Easy to order and delivered very quickly
29 sierpnia 2023
Odpowiedź od Agrigem
Thank you for letting us know your recent order and service experience. We are pleased it met to your satisfaction - thank you for the 5 star review. Regards Customer Experience Team
Just what we wanted!
Really good product but some of the instructions were not as good as they could be
29 sierpnia 2023
Odpowiedź od Agrigem
Thank you for your feedback and 5 star review. Please can you let us know what your feedback was about the instructions that were not as good as they could be. We will look at this to see what we can do to improve this going forward - please email us customerservices@agrigem.co.uk FTAO Customer Experience Manager - Thank you Customer Experience Team
Easy to Order and quick delivery
29 sierpnia 2023
Odpowiedź od Agrigem
Thank you for your positive rating and feedback - regards Customer Experience Team
5 star
Arrived within 2 days but actually ordered late at night so really 24hrs. Packaged well. Super satisfied.
29 sierpnia 2023
Odpowiedź od Agrigem
Thank you for your review and the feedback left. We are pleased that you were happy with the service you received. Thank you again and see you on line soon - regards Customer Experience Team
Odpowiedź od Agrigem
Thank you for your rating and positive feedback - regards Customer Service Team
If things go wrong .....
You learn more about a company & its people when things go wrong, their values, ethos & commitment towards customers either shines or disappears.
My first 2 orders were delivered without incident – good product – good price – next day. The third didn’t run smoothly & arrived damaged. One email & one photo was all that was needed for Shannon to leap into action & resolve the situation to my complete satisfaction, in around 24 hrs.
The least I could do was leave a review.
22 sierpnia 2023
Opinia niezależna
Odpowiedź od Agrigem
Hi Deric, thank you for your lovely feedback and review and that this matter was resolved quickly and to your satisfaction by Shannon. Regards Customer Experience Team
Odpowiedź od Agrigem
Thank you for your review and taking the time to let us know about our products and services - regards Customer Experience Team
Odpowiedź od Agrigem
Thank you for your review and taking the time to let us know about our products and services - regards Customer Experience Team
Quick delivery
27 lipca 2023
Odpowiedź od Agrigem
Thank you for your review and taking the time to let us know about our products and services - regards Customer Experience Team
Great service from order to delivery
Great service from order to delivery, highly recommended supplier
27 lipca 2023
Odpowiedź od Agrigem
Thank you for your review and taking the time to let us know about our products and services - regards Customer Experience Team
Odpowiedź od Agrigem
Thank you for your 5 star review about your recent order. We appreciate the time taken to feedback to us - regards Agrigem Customer Experience Team
Goods sent quickly, great help with misdelivery.
Goods sent quickly. Customer Experience Team helped immensely with misinformation from courier and delivery to an incorrect address. Most helpful.
27 lipca 2023
Odpowiedź od Agrigem
Thank you for your 5 star review about your recent order. We appreciate the time taken to feedback to us - regards Agrigem Customer Experience Team
Ease of ordering & delivery
27 lipca 2023
Odpowiedź od Agrigem
Thank you for your 5 star review about your recent order. We appreciate the time taken to feedback to us - regards Agrigem Customer Experience Team
Excellent service and price
Ordered 25kg of Blood, Fish and Bone on Monday afternoon. Delivered using standard service on Tuesday afternoon. Well packaged in strong sack. Price for 25kg and delivery was only slightly more than for 10kg at garden centre. An excellent experience
and will definitely use again.
4 lipca 2023
Opinia niezależna
Odpowiedź od Agrigem
Thank you for your 5 star review about your recent order. We appreciate the time taken to feedback to us - regards Agrigem Customer Experience Team
Odpowiedź od Agrigem
Thank you for your 5 star review about your recent order. We appreciate the time taken to feedback to us - regards Agrigem Customer Experience Team
Excellent service
27 czerwca 2023
Odpowiedź od Agrigem
Thank you for your 5 star review about your recent order. We appreciate the time taken to feedback to us - regards Agrigem Customer Experience Team
Product quality very poor.
I’ve been a customer of Agrigem for 10 years and have to say the quality of products have deteriorated over the last 2 years. Recently purchased 9-7-7 lawn fertiliser and the packaging has reduced to 20kg from 25kg. The quality of product is now poor, 1kg of dust in a 20kg bag, granular size inconsistent between 15mm and 2mm which clogs automatic spreaders and wastes product. They need to improve their quality control!
17 czerwca 2023
Opinia niezależna
Odpowiedź od Agrigem
Thank you for your feedback, it is important that we understand where and how we can improve our products and services. I would like to catch up with you to discuss further, please can you call me on 01522 246491 opt 3 - Thank you Vanessa - Customer Experience Manager
Odpowiedź od Agrigem
Thank you for your positive feedback - regards Customer Experience Team
Doświadczenie Trustpilot
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