affidea.ie Recenzje 

6 weeks waiting time for MRI since referral letter sent by GP
Appointment delayed even after being punctually 30 min before time in the reception, as requested

I was referred to Affidea for an ultrasound in January. I drive for a living, I tried to make an appointment to suit my schedule. I recently was placed on a medical card, up to this time I paid for everything myself, due to my circumstances changing I have a medical card.
I tried to make an appointment and they had no appointments until March 16th, I asked if I was to pay for the ultrasound would I get an earlier appointment, surprise surprise the answer from the lady on the phone was yes, within 2 days I could get an appointment. Because I drive I had listed my husbands contact number as the contact along with my own, I had explained this to the lady on the phone that I couldn’t answer the phone while driving.
The appointment was made for
16th March. Less than 24 hrs before the appointment my husband was contacted to say they were cancelling the appointment (day before st Patrick’s day mmmmmm.)😡
I waited for new appointment they rang my number randomly, I couldn't answer the phone while driving. It’s funny how they new my husbands number to cancel the appointment but couldn’t ring his number to reschedule. Eventually today after my doctor getting back on to them several times, they contacted my husband by phone to make a new appointment, the LA was VERY RUDE and totally uncooperative and eventually hung up on my husband because he asked to speak to a supervisor. He rang back and got a much nicer lady who organised an appointment……. End of June, 6 months later. If you don’t have to use them then don’t, reading a lot of the reviews on this forum I would have to agree they’re awful. The majority of the phone receptionists are rude and uncooperative. Disgraceful that you are more or less a second class citizen because your unfortunate enough to have to use a medical card. absolute money grabbers, I’ve never been so humiliated in my life.

After registering through their patient registration,I heard nothing back for almost 2 weeks. Then I started to send them messages on their website regarding the pending appointment for a scan with no reply from them what so ever. I even e.mailed their so called "quality.....ie " and again I received no reply. A month had passed since my referral without giving me any appointment or replies and yet they told my GP few days ago that they couldn't reach me regarding the appointment. I am sure the clinicians working there are genuine and professional but their admissions office is so terrible and untrustworthy that I would stay away from them from now on . Money grabbing business.

Utter shambles Cork. Let’s start with the process - there is none. Take the fee and you are left to sort out what happens, where, with who and what next. My wife had a very severe ankle injury - the receptionist was rude and got her details wrong. She was unable to tell us the process.
We finally saw a doctor who thought it was a game. We then finally got a mri which was the purpose of being referred there but no results. We phoned and phoned - the doctor will call us, nothing. They even did the ‘we have the wrong number’ trick!!! By wife was in so much pain. This is a shame, a sham organisation which puts money over people’s health. Appalling

Would give a negative score if there is an option. One of the front desk staff was extremely rude, not helpful and no compassion at all. It is a surprising to me that this attitude is allowed in the health care system in particular private facility…

Extremely grateful for the service and the kindness of the CT team.
I can honestly say nurse Tina was so kind and helpful throughout my visit.
The two gentlemen in the CT room, also very kind.
Sincerely appreciated.
A huge thank you.

I recently had a bad fall in my garden and suffered a deep laceration to my knee and a break in my fibula. We attended here and the care was fantastic, Doctor Rahman stitched my deep wound a nice and very capable man. Miriam the nurse was outstanding , such a kind lady and so capable, I really felt in Good hands .I saw Doctor Taylor who checked my knee and gave me my treatment plan going forward, Lovely manner and again very kind. Doctor Brent checked my stitches and wound again a real gentleman. The reception staff are lovely too. Very happy to recomend Affidea Cork, They were extremely busy the day i was there and i was in and sorted in about 4 hours. Thank you for your wonderful care.

The staff were lovely, both doctors and receptionists included, seen to very quickly and the clinical environment was so clean. Prices weren’t that expensive either.

Made appointment for ultra sound l was given date for18th February but they forgot to book appointment on computer they would not do the ultra sound even though it was their mistake l have been ringing since then but l cannot get an appointment because l am not paying privately if l pay 200 euro they can give me an appointment immediately why are they taking HSE appointments when they can't fulfill the obligations mostly the staff are very rude on reception today l got somebody that was helpful which is very rear

I have called 7 times over 3 day period and was given different information each I was in formed that letted processing takes up3 48 hours when i called again i was told 7 to 10 days for letter to be processed.ireland needs companies with expertise in this field, but if there administration is poor it reflects on cimpany as a hole

With a 3.40 appointment still here at 5.20 and no move in the q. Very unprofessional

After submitting a referral letter, 10 days had past with no contact, rang several times to really unhelpful people in a call centre, told " well we are busy".

Then rang again after 8 days of finally getting a text to register, to ask why I've not been offered an appointment, call centre staff just hang up, without me being rude or aggressive, told managers dont take calls and to email if I wanted.

So booked in with Blackrock for a scan, yes its €80 more expensive but, I really wouldn't trust affidea in how they operate.

Tom Finn CEO you should be ashamed of the shambles that is going on, out sourcing to other countries to keep your costs down, well the number of customers you must be losing.

Avoid them if you want to live. They absolutely ignore customers have mess in referral letters never contact you. Shame on them and bad name for Laya healthcare to provide service with them. They should be taking of market I'm so angry. They spouse to help sick people and not help them die faster. What a bad bad institution!

Tallaght Hospital nephrology outpatients department
employs the vilest most reprehensible human female possible, she refused to reschedule an appointment for me because I missed an appointment 6 years ago.
The women is clearly deluded and she thinks she is above her station ,turning away people who have very low GFR and who clearly need help and compassion
Instead, she dishes out arrogance and derision.

Had an appointment in affidea tallaght to arrive at 820 at 830 the receptionist said the guy who's doing the xrays is running late hes not arrived an hour later he still hadn't arrived what a terrible service I had travelled a long distance for that appointment shame on you

Went for an ultrasound recently. Doctor and staff rude and cold. Was not finished getting dressed after ultrasound and the doctor pulled the curtain open and opened the door for me to get out with the waiting area in full view. Will never go back here rather wait months for public appointment.

I am waiting nearly 4 months for a ultra sound treatment from this company my doctor sent them a referral letter because I not paid them in advance which they never informed me of this my application was put on hold even doe they never emailed me or wrote to me about this??????? God help us if we have some form of cancer because you’ll be six foot under before they will help you, I wonder does the HSE know how they are treating patients very bad service and very annoyed 😒

Derek barcoe

Referred in July .heard nothing...Tried for weeks to book ultrasound. ..told October fully booked in Kilkenny and November book not open on Oct28th. Told someone would call me for Nov. Nobody called.Called on Nov 2nd told Nov fully booked. Kicked up and miraculously one vacancy on the next Monday. Told them to stick it!!!

Had a MRI scan done a few weeks ago. Very good experience. All workers were very friendly.

After over month of waiting For MRI scan after refferal letter from GP, and numerous trying to book appointment over link provided they wrote that I will receive callback… that never happened. After I finally reach them thru phone I get appointment in month forward. I could be dead by time of scan... Update after writing this review I been contacted and they accommodate me in mater of less than week! It is sad that you need to name and blame before they took action so I change this review from one star to two.