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AbbeyAutoline is Northern Ireland’s largest insurance broker. Having celebrated 50 years in business in 2023, AbbeyAutoline has established itself as a trusted name in the insurance sector. With 15 branches located across the province, AbbeyAutoline is in a unique position to offer both Personal Lines and Commercial products. These include Car, Home, Business, Van, Farm, Haulage, Private Medical Insurance and much more, with dedicated teams offering specialist knowledge. Working with a wide range of insurers, AbbeyAutoline ensure their customers get the best possible deals, tailored to their individual needs.
10 Governors Place, BT38 7BN, Carrickfergus, Zjednoczone Królestwo
4,3
10 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Just renewed our car insurance with AbbeyAutoline again this year. Maria was great and got us the best deal possible to ensure we had everything we needed. A very professional service that we keep coming back to over the years even after looking at other companies quotes. They're the best.
Just want to say a big thanks to Michelle, not sure what branch she works in as she spoke to me on a Saturday. She sorted my daughters first car insurance policy out which I was dreading doing, she managed to get a competitive price with no black box good miles and a low excess compared to other companies, I think she managed to nearly get 500 pounds discount of it to.
I have been with the company for the past 20 years when it was originally Campbells and same for my wife they always manage to keep the price competitive, hopefully my daughter will have the same experience. Many thanks again
I have been with Abbey Autoline for 3 years. I find them fantastic to deal with. I just rang to add another driver. Got straight through to a human as opposed to a chatbot and it was sorted in minutes. Highly recommend
Excellent customer service ,professional and very efficient!
i spoke with Jonathan in the Coleraine branch today regarding my renewal letter for my car insurance. The renewal was too high and the previous evening I had tried one of the comparison sites.
Jonathan was able to bring my renewal quote down by a substantial amount. It was also so lovely to deal with someone local, knowledgeable and very pleasant. Jonathan is an asset to Autoline and hopefully appreciated as such.
I would have no hesitation in recommending Abbey Autoline for car insurance.
The fact that customers can actually get to speak to an adviser without having to go through a "bot" and have the phone answered by a local person speaks volumes for this company and their commitment to their customers.
I only wish more companies would follow their example! It harks back to an era when the customer mattered.
Great service, I got a callback as promised, got a good quote, and got insured on same day, everything was quick and professional compared to others insurers I deal with, these guy are the best, highly recommend
I have classic car insurance with AbbeyAutoline & honestly they are far & away the best insurance company I've had dealings with. Great customer service & very fair prices, with a good range of mileage options for older cars.
I cancelled my home insurance after 20 years and 9 months
The insurance company is refunding the 3 months unused but Abbey line are charging £50 to process it. Why it
Absolutely unvelievable service, no customer loyalty and it took 4 phone calls to get a manager.
Also according to the citizens advice they are only entitled to costs which cover their loss, As I paid my full premium they incurred no loss
This must be the worst insurance company I am retired and the questions they asked when they were able to get all of my details of their computer
Why do we pay a Very LARGE premium and the insurance company does nothing to help to get a customer.
My Father had a policy for years I was setting a new one up once took ownership. Everything was okay until got to the direct debit date of the 28th claimed cause of the finance company so called 14 days from the date of the policy created I wouldn't be able to pick the 28th, also that
Having been dealing with an emotional time as my father passing and taking ownership of a property to then send me a text me to get me to call in use my credit and them not phone their customer is kinda of appalling am a software developer and no bar the 1st of each month direct debits can be setup as they are required and shouldn't cost a customer double payments. The person who sold the product should have been aware of this mi cancelling the policy and going else where.
As someone who worked in call centres before this should have been in the script.
Easy to contact, set up insurance and cancel. However, had to cancel my insurance early as I no longer own a car, and was handed a £101 fee for cancellation. Realise most insurance companies probably apply similar fee’s, but it doesnt make it OK.
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