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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I would recommend them 100% I contacted them by email first to make sure the part was compatible and I had a quick response. Lovely customer care and quick delivery, not to mention a happy father with... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Product was delivered very quickly. Product appears to be of Good Quality. I was going to fit the product Myself but decided it may be best to get the Technicians at 4x4AT to carry out the install... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is the second time that I have used this company and I would not consider going anywhere else. Several years ago I had a hardtop fitted to my Nissan Navara pickup truck by them. The work was comp... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Needed a barrel lock for back of truck wasn’t sure which to get, rang & spoke to Josh, he couldn’t have been more helpful & polite didn’t want to order on line as wasn’t sure I would buy the right... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z akcesoriami samochodowymi

Napisane przez firmę

Massive stock of 4x4 Accessories, buy online. Hardtops, Tonneau Covers, Alloy Wheels, Tyres, Side Steps, Nudge Bars. Free Delivery. 4x4AT is the biggest UK 4x4 Accessories Superstore.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

358 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 28% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(358)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 86

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

3 weeks now and i am still waiting for…

3 weeks now and i am still waiting for the delivery. I ordered a 22” tyre. They send it by DHL - the tyre was lost( tracking was working but the parcel never moved) , chasing them every day, finally after 1 week they claimed they send another one with DHL Freight ( tracking was provided but was not showing on DX website) and i was told they can track it only from their end. After calling them for another 15 days they claimed they send the 3 rd tyre and it should be delivered to me tomorrow ( again no tracking provided as they state they can only track it from their end). I placed the order on 18 November 2023 and today is 7 th December 2023 . The website states 24 hours delivery. Even i will receive it tomorrow is 3 weeks and 1 day since the order and 15 calls.

I need another tyre from the spare but i am afraid to order from them again as i can’t wait until 2024 to get it delivered.

7 grudnia 2023
Oceniono na 1 z 5

Customer service is non-existent.

Customer service is non-existent.

Ordered a Ford Ranger WildTrak Predator Platform Rack. through this company (well Clowns)
Product is great well the part that turned up after waiting 10 days.
unfortunately the product arrive with no fixings. even after calling and explaining to there very poor customer services that i only had five days until i left for an extended holiday around Europe (what i needed the rack for) they still didn't manage to get the fixings to me. ( 5 days to get a small pack of bolts from one part of the UK to another part of the UK) and these clowns couldn't manage it.
So i now have an expensive ornament sat in my garage and these clowns have refused to take it back and refund my money when i get home due to me sailing tonight without the rack as i don't have the fittings.
If you want one of these its a great product but dont order it from these clowns.

To Reply to you accusation that i didn't want to cooperate and keep the product for 3 months was that i was catching a Ferry to France withing a few hours for a trip of 3 months without the rack i ordered fitted to my truck as you had not sent the fittings for the said Rack.
The rack is still in my garage in the box it arrived in still without the fitting. but you have told me you are not willing to accept it back when i arrive back in the UK as 3 months time scale is to long. you even suggested i give it to a neighbor to send back.
As for your suggestion that you sent the fittings straight out on the 4th December. Royal Mail seem to disagree with you. they state the item was dispatched by the sender at 18:13 on the 5th December. So are you now accusing Royal Mail of lying?
I have a Screen shot of the Royal Mail tracking history which i sent to your poor customer services.

As Trustpilot themselves state see below.

We’ve found out that this company is breaching our terms of use with the way they’re displaying Trustpilot content.

They could be showing an inaccurate star rating or TrustScore, or displaying reviews they’re not permitted to use. This could be misleading.

We take the integrity of our platform very seriously. When we uncover misuse, we take action and alert our community.

You most certainly have not meet my expectations. the same as the other 21% of your customers who have given you 1 star.

Avoid this company like the plague. they will take your money very swiftly but unfortunately they will not deliver.

5 grudnia 2023
Opinia niezależna
Logo 4x4AT

Odpowiedź od 4x4AT

Good Morning Dean,

We have tried to reason with you in regards to a solution for your order to which you didn't want to co-operate with us. We kindly asked for images of the products condition to which you said you didn't have time to do. You wanted to keep the product for 3 months and have your money back upfront.

We did try propose some alternate solutions for a collection while you're away i.e. collecting from a neighbour or friend to which you also refused to do.

You left us out of options I'm afraid and we were prepared to help.

Order Details:

The roof rack was delivered on Friday 1st December and to which the fitting kit was missing so once you notified us we sent this straight out with Royal Mail on Monday 4th December to which they've had some internal delays that we can't control.

we have shared evidence with you of us shipping on the 4th December and all relevant tracking information. Which is showing delivery today (6th December).

Apologies we couldn't meet your expectations on this occasion.

Kind Regards
Team 4x4AT

Oceniono na 5 z 5

Absolutely faultless

Absolutely faultless. Each and every member of staff are super helpful and welcome you with a smile, especially John Richardson. So many accessories to choose from and the finished result is second to none. Couldn’t praise them any higher.

29 listopada 2023
Opinia niezależna
Logo 4x4AT

Odpowiedź od 4x4AT

Thank you very much Lewis!

Oceniono na 1 z 5

I put my registration in to 4x4 web…

I put my details in to 4x4 web site and the wrong wheel was sent. I was told the year was a cross over. I sent the wheel back for £12. I had to wait 6 weeks from the day I bought it for a partial refund. 4X4 would not pay for any postage I paid for. Not very happy for there slow Response time. And for mugging me off with the wrong wheel and not doing the right thing and paying for the postage to me or offering to pay for the return postage.

3 października 2023
Opinia niezależna
Logo 4x4AT

Odpowiedź od 4x4AT

Good Morning Mark,

We're sorry to hear you've experienced these issues. Our website doesn't allow you to enter your vehicle registration so we're unsure how this has happened?

please could you get in touch with us via our sales@4x4at.com email with your order details and we can look at this for you.

Kind Regards,
Team 4x4!

Oceniono na 1 z 5

Awful experience

Much the same experience as others. Bought a Aeroklas canopy for my new Ranger Raptor. After it was installed, the electric opening button did not work, we were told this was an issue multiple people were having, we were sent a new button - this didnt resolve the issue. We were told we had no option but to bring it to Coleshill (6 hour round trip). The lock then failed so we had no method of opening it. Took it to Coleshill on the assurance they would have everything needed to fix both issues (lock and button). The lock they fixed but the button needed a relay they didnt have in stock. Then 4x4 shipped a new relay 3 weeks later, totally different design to the old one which involves drilling a large hole in the canopy to hide the new relay which is twice the size. Tested the new relay before drilling and it doesnt resolve the problem. Have said we want to have it picked up and returned for a refund, was told we would get feedback but have now been ghosted. Have been left with no choice but to raise it as an issue with Trading Standards and are now looking at a small claims court submission. DESPERATELY frustrating and disappointing service.

8 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Great customer service

John was very helpful when we were booking in. We arrived, were expected, work turned round promptly and efficiently, and problem sorted. Many thanks to all involved.

26 października 2023
Opinia niezależna
Oceniono na 5 z 5

IMPRESSIVE

Very impressed with the work they carried out. Scott Smith was the guy I dealt with and he was extremely knowledgeable very courteous and friendly which made the whole experience easy.
Many thanks for a great job
Roy Coley

23 października 2023
Opinia niezależna
Logo 4x4AT

Odpowiedź od 4x4AT

Thank you very much Roy! We appreciate your business and hope to see you again soon!

Oceniono na 5 z 5

My experience with 4x4 Exceptional…

My experience with 4x4 has been nothing short of exceptional, all thanks to Scott and the awesome Fitters Jake and Rye who fitted my parts. From the moment I placed the order with Scott for a replacement light bar for my Ford Ranger, I knew I was in capable hands with the 4X4 Avengers Team! Scott was remarkably helpful throughout the process, ensuring my item, though back-ordered, arrived earlier than expected. The quality of the parts I received was top-notch and the craftsmanship from Rye and Jake achieved a perfect fit. The level of customer service, efficiency, and expertise displayed by the team at 4x4 is unparalleled. Highly recommend 4x4 for all your accessory needs!" Thank you for a first-class experience
Many thanks, Jonathan

18 października 2023
Opinia niezależna
Oceniono na 4 z 5

Definitely recommend!

We chose 4x4 Accessories due to their selection of products and their competitive prices. We has couple of niggles that needed addressing and 4x4 Accessories couldn’t be more accommodating. They fixed the issues and went above and beyond. Customer service was great, John and Scott were very helpful and a pleasure to deal with. Would definitely recommend!

30 września 2023
Opinia niezależna
Oceniono na 5 z 5

Zubehör für Lieferung in die Schweiz, gerne wieder

Die Bewertungen sind entweder gut oder Schlecht... viele Bemängeln defekte Ware erhalten zu haben, trotzdem habe ich aus der Schweiz ohne English Kenntnisse es versucht. Scott hat mir einen Kostenvoranschlag gemacht, mir zusätzliche Bezahlungsmöglichkeiten angeboten. Die Ware wurde Versandt und kam 1 Tag als früher in Einwand freiem Zustand an. Es wurde mehrfach darauf Hingewiesen die Ware bei empfang zu Kontrollieren. Kurz gesagt Sehr guter Preis, inkl. Versand in die Schweiz sehr gute Ware erhalten. ich würde es wieder machen.

29 września 2023
Opinia niezależna
Oceniono na 5 z 5

Absolutely fantastic experience from…

Absolutely fantastic experience from 1st initial phone conversation to completion, totally professional and informative. Even the colour match on my rear canopy was totally spot-on.
Rob and the fitting team were exceptional and I would completely recommend you using these guys.

13 września 2023
Opinia niezależna
Oceniono na 5 z 5

Outstanding customer service

Scott and the team at 4x4 AT removed my factory rolltop on my brand new 2023 Ranger Raptor and replaced it with a hard top canopy. Unfortunately the canopy paint was chipped where it had stood in the packing crate.

As soon as I noticed, they were outstanding - no arguements, just an immediate apology and agreed to replace the top and refit it.

It is service like this when there is a problem that makes such a difference - I even decided to go for a more expensive top in the end and had some other items fitted at the same time - so everyone was happy.

Thanks Scott for your efforts.

30 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Fantastic service

I contacted 4x4AT as I wanted some bull bars and side bars for my Suzuki Vitara S. The sales person, Robert Tanser went out of his way to make sure that he would find the compatible components for the vehicle. He contacted his suppliers to ensure the product was correct and would not send the products to me until he was totally sure they would fit. I thought this was fantastic service and in the end, he sent them, I fitted them and they look fantastic. Have a look on their website to see, it's changed the look of my car completely. Thank you Robert
Alasdair, Huddersfield

21 sierpnia 2023
Opinia niezależna

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