Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great product and ordering/delivery was quick and easy. Simple to assemble and install. I used glue and a few more screws than were supplied after historic experience with squeaky shelving. These... Zobacz więcej

Oceniono na 1 z 5

Months later and still no response from my last review. Requested more details like the customer services were actually moving forward with sorting the issues. Then nothing. Previous revie... Zobacz więcej

Oceniono na 5 z 5

Ordered racking for the T7, it arrived well packed although a small piece was damaged for the roll holder. It didn’t affect the construction of the racking itself. The racking is very good quality and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We bought some shelves for our van. Transaction was smooth, shelving arrived quickly, very happy with the experience. The only thing we'd suggest is including some instructions on how to install the s... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z akcesoriami do ciężarówek

Napisane przez firmę

"We offer a range of quality accessories, aftermarket extras, custom styling upgrades for all the popular makes and models of vans on sale in the UK. Whether you are looking to improve the interior or spice up the exterior of your van. Vanimal also design and manufacture ply racking and shelving units. Our easy to assemble racking is designed to withstand the rigours of everyday use while still being lightweight; perfect for any van owner. Available as single units, pairs or in various multi-rack combinations."


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

93 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 20% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(93)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great product and ordering/delivery was…

Great product and ordering/delivery was quick and easy.
Simple to assemble and install.
I used glue and a few more screws than were supplied after historic experience with squeaky shelving. These ones are silent so far.
Will add that the edges are very sharp and I cut myself several times so worth knocking the corners down with a bit of 180grit.

11 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Months later and still no response from…

Months later and still no response from my last review.

Requested more details like the customer services were actually moving forward with sorting the issues. Then nothing.

Previous review -
Lose your product promise to find out more information, 3-4 emails of trying to chasing up and nothing.

Should have read the reviews. Highly disappointed. Will be contacting my back to see if they can solve this due to Vanimals negligence.

14 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Transit Courier.

The van rack system I bought is very robust, and fitted in to the back of the van very easily.
It looks smart, and was easy to install.

9 lipca 2026
Opinia niezależna
Oceniono na 4 z 5

Great product, but poor assembly instructions

I purchased some adjustable racking for the rear of my ID Buzz. Delivery was prompt and the condition of the product was excellent. The racking is good quality and looks great in the van, but I found the installation instructions really frustrating, hence the 4 stars. There wasn't a video on the website that covered my specific product, and the PDF assembly document was not helpful. I worked it out in the end, but it took longer than it should have done.

5 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Love the racking in my van

Love the racking in my van. Why didn’t I do this sooner! Everything is now so easy to get to and perfectly organized!

17 maja 2026
Opinia niezależna
Logo Vanimal

Odpowiedź od Vanimal

Thanks Daniel - glad the racking’s working well and helping keep everything organised. If you need anything else, just get in touch.

Oceniono na 5 z 5

A first class product

A first class product , supplied and delivered as advertised.
Simple to put together and once fitted looks the part and does the job it was bought for perfectly.

15 maja 2026
Opinia niezależna
Logo Vanimal

Odpowiedź od Vanimal

Thanks for the 5‑star review, Martin. Glad to hear the unit assembled easily and is performing exactly as intended once fitted. Appreciate you taking the time to share your feedback.

Oceniono na 5 z 5

Very happy with the racking

Very happy with the racking. Top quality and speedy delivery

27 maja 2026
Opinia niezależna
Logo Vanimal

Odpowiedź od Vanimal

Thank you Dan - great to hear you’re happy with the racking. Appreciate the feedback on the quality and the quick delivery. If you need anything else, just let us know.

Oceniono na 1 z 5

AVOID THIS ARGUMENTATIVE AND EGOTISTICAL COMPANY!

Argumentative customer service and items received were not fit for purpose, poor manufacturing and did not fit the vehicle as described.

I have proven with photos and videos that the product they sent me is cheap, misaligned, poorly manufactured and honestly in my opinion was embarrassing to have this in my van.

Vanimal did offer 50% refund, but I declined this as this was just an insult and in any case it was going in the bin.

I’d be better off buying an IKEA PAX and using that as racking.

I’ve clearly got to his nerves, and I will continue to voice my opinion on the company until I get my money back.
This will be the most expensive £300 sale they have ever made.

3 marca 2026
Opinia niezależna
Logo Vanimal

Odpowiedź od Vanimal

Thanks for your review. We’ve reviewed this case in full. The product was received, assembled, installed and used, and we requested the standard photos and video needed to verify any fitment or manufacturing issue. The information provided did not allow us to confirm a fault, and we were unable to progress the support process without the required evidence.

As a goodwill gesture, we offered a 50% refund despite not being able to verify any manufacturing defect. This was declined.

We remain happy to review the case properly if the correct vehicle details and evidence are provided.

Oceniono na 1 z 5

Avoid them.

I wouldn't bother to use this company again, customer service is shocking and appalling and the products they sell are not up to a good standard of quality.
I bought some black headboard racking for my vivaro bulkhead.
Every "easy fit" slot needed adjustment to build the racking properly, and they sent the a wrong piece for the top shelving part, meaning nothing lined up at all and I couldn't finish building it! Contacted vanimal about this and was basically blamed first that its my fault it wouldn't fit, and was asked to send a short video as to what the problem was, did what was asked and never heard anything back from them. Obviously washed their hands of the issue, i had to butcher the racking together to make it usable at least. Also the black on the hexaboard just chips off straight away. Poor quality. Poor service.

8 maja 2026
Opinia niezależna
Logo Vanimal

Odpowiedź od Vanimal

Thanks for your review. We requested your full details through Trustpilot to verify this case, but no information was provided within the 3‑day verification period. Without an order number or any supporting details, we’re unable to identify this experience or investigate it properly. If you can share your order information, we’ll be happy to review it.

Oceniono na 5 z 5

Delivered quickly

Delivered quickly, well made, easy to put together and very solid and looks great too

23 maja 2026
Opinia niezależna
Logo Vanimal

Odpowiedź od Vanimal

Thanks for the 5‑star review. Really pleased the racking was delivered quickly, went together smoothly, and feels solid once fitted. Appreciate you taking the time to share your experience.

Oceniono na 5 z 5

Ordered racking for the T7

Ordered racking for the T7, it arrived well packed although a small piece was damaged for the roll holder. It didn’t affect the construction of the racking itself. The racking is very good quality and looks fantastic in the hexaboard finish. The damaged piece was promptly replaced within a couple of days so can’t fault the service of Vanimal. Will be ordering more racking and accessories very soon.

15 maja 2026
Opinia niezależna
Logo Vanimal

Odpowiedź od Vanimal

Thanks for the 5‑star review, Mike. Really pleased the T7 unit assembled well and looks the part in the Hexaboard finish. Sorry to hear one small piece was damaged in transit, but glad we could get the replacement to you quickly. Appreciate you choosing us and look forward to helping with your next setup.

Oceniono na 5 z 5

Quality Product…

Straight forward order process & quick delivery. Very happy with product quality, easy installation with instructions provided

14 maja 2026
Opinia niezależna
Logo Vanimal

Odpowiedź od Vanimal

Thanks Lesley - glad the delivery was quick, and the product was easy to install with the instructions provided.

Oceniono na 5 z 5

Great kit fits perfectly nice upgrade…

Great kit fits perfectly nice upgrade in the wood type! Will definitely use again

14 maja 2026
Opinia niezależna
Logo Vanimal

Odpowiedź od Vanimal

Thanks for the 5‑star review, Guyll. Really pleased the kit fitted as expected and that you’re happy with the upgraded wood finish. Glad to hear you’ll be back again.

Oceniono na 5 z 5

Great service

Very simple and easy ordering process. fast delivery and the rims were very well packaged.
Great service all round. thanks

13 maja 2026
Opinia niezależna
Logo Vanimal

Odpowiedź od Vanimal

Thanks Steve - glad the ordering was simple, delivery was quick, and the rims were well packaged.

Oceniono na 5 z 5

Animal are great to deal with the…

Animal are great to deal with the service from ordering to delivery fantastic! The racking is great quality and easy to put together if you watch available videos,I am really pleased and looking to buy some extra racking for my Citroen Relay van

2 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Wife bought some wind deflectors for my…

Wife bought some wind deflectors for my van. When open wasn’t the ones I wanted, ask for returns procedure! Waited ages for reply. Got the returns details, returned them. Chased and chased for credit, then told me ‘I was out of their returns time. “Whaaatt” and by one day!!. Petty, won’t use again. Poor after sales…

2 lutego 2026
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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