Disappointing experience I ordered a set from 4th & Reckless, but unfortunately the top was missing from my order when it arrived. I contacted customer service by email and have tried to get th... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really disappointed with quality of some of these products after washing. Have ordered a few items from this brand and initially really loved all items, however I have two skirts that I have brought,... Zobacz więcej
Reakcja na opinię
Ce site est tout simplement une escroquerie. Des frais de livraison de 20 euros pour la France, et si par malheur la taille n'est pas conforme (j'ai commandé du 38, c'était trop petit), le retour vo... Zobacz więcej
Reakcja na opinię
My new favourite brand! First time ordering from 4th and it absolutely won’t be the last. I’ve ordered a mix of things, dresses, shoes, swimwear and every item has exceeded the other in quality and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z odzieżą damską
- również w kategorii:
- Krawiectwo na miarę
- Sklep odzieżowy
- Sklep z dodatkami
- Sklep z odzieżą wierzchnią
- Sklep ze strojami kąpielowymi
Informacje przekazane przez różne źródła zewnętrzne
4th & Reckless is all about documenting those timeless moments - what you’re wearing, who you’re with and what you’re doing. It is for the women who are unafraid to take risks, who forge their own way and who chase their own success. At 4th & Reckless, we offer women’s clothing and footwear. It is our mission to design head to toe looks that inspire women to embrace their style in all aspects of life. We mix classic tailoring with key trend pieces. With numerous possibilities, it’s not about one look. It’s about how you style it.
Dane kontaktowe
Manchester, Zjednoczone Królestwo
- customercare@4thandreckless.com
- www.4thandreckless.com
2,4
Słaba
1 tys. recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Amazzzzing service and fantastic…
Amazzzzing service and fantastic delivery
Quality clothing at an affordable price
21 lutego 2023
Odpowiedź od 4th & Reckless
Hi Pamela,
Thank you so much for your lovely review. The 4th & Reckless team will be so happy with your comments❤️
Kind Regards,
Katie
4th & Reckless
Order has not turned up yet and it’s…
Order has not turned up yet and it’s been 2 weeks. I appreciate delivery can have delays but not when you are told your order will be then sent for next day delivery and then hear nothing to then be told the item they no longer have 2 days later and then still hear nothing on where the order is and still waiting for it to arrive!
27 stycznia 2023
Odpowiedź od 4th & Reckless
Hi Hayley,
Thank you for your review and sorry you are not happy with your experience💔
Unfortunately sometimes items can't be located due to stock issues. This has been refunded so your order can be despatched.
Thank you for your patience with us, we really appreciate your feedback.
Kind Regards,
Customer Care
4th and Reckless
My delivery hasn’t arrived
My delivery hasn’t arrived. I haven’t received a dispatch email, where is my order?
26 stycznia 2023
Odpowiedź od 4th & Reckless
Hi Victoria,
So sorry you are experiencing issues with your order💔
Please contact customercare@4thandreckless.com with your query and a member of our team will be more than happy to help you with this x
Kind Regards,
Katie
4th and Reckless
Gorgeous jacket brilliant delivery
19 stycznia 2023
Odpowiedź od 4th & Reckless
Hey Nichola,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
I NEVER got my order.
10 grudnia 2022
Opinia niezależna
Odpowiedź od 4th & Reckless
Hey Maria,
Thank you for your review. Sorry that you are disappointed with your experience.
I can see a member of our customer care team has tried to contact you regarding this order, so it can be resolved effectively and quickly🤍
Your feedback is hugely appreciated!
Kind Regards
Katie
4th & Reckless
Fast delivery and amazing clothes…
Fast delivery and amazing clothes always a delight to open parcels and get my orders sales are excellent. Bought my niece lots of items for Xmas at a fraction of the price well done and thank you
9 grudnia 2022
Odpowiedź od 4th & Reckless
Hey Gerri,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
Very impressed, thank you to the customer team!
Not one to usually write a review, but I was extremely impressed with the customer service from this company. Clothes were amazing quality and loved my order! Will definitely purchase from here again.
5 stycznia 2023
Opinia niezależna
Odpowiedź od 4th & Reckless
Hey Abi,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
Odpowiedź od 4th & Reckless
Hey Janet,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
Delievery took too long
On a more positive note, loved what I ordered and the jacket was exactly what I wanted. However I ordered on the 18th December and got my parcel on the 11th january, which is way too long of delievery time within EU countries. During the process both carrier and customer care were a little unhelpful and couldnt give me any real feedback on why my order was taking so long.
18 grudnia 2022
Opinia niezależna
Odpowiedź od 4th & Reckless
Hi Mariana,
Thank you for your order! We are so pleased you love your items❤️
Apologies for the delayed delivery. I can see a member of our dedicated customer care team contacted the carrier for you and this was successfully delivered 2 days later.
Your feedback is hugely appreciated!
Kindest Regards,
Katie
4th & Reckless
Such great quality and reasonably…
Such great quality and reasonably priced garments. Love everything I ordered and true to size.
27 grudnia 2022
Odpowiedź od 4th & Reckless
Hey Natalie,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
Odpowiedź od 4th & Reckless
Hey Jayne,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
The quality of the clothing
The quality of the clothing, exceptional. The style and fabric content is one of the main factors I look for. I have been surprisingly impressed.
29 grudnia 2022
Odpowiedź od 4th & Reckless
Hey Audrey,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
Absolutely stunning coat!
1 stycznia 2023
Odpowiedź od 4th & Reckless
Hey Charleigh,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
I have chased this company for a refund…
I have chased this company for a refund , when i eventually got my refund it was less that what i paid them initially plus i had to pay postage both ways will never recommend site
4 stycznia 2023
Opinia niezależna
Odpowiedź od 4th & Reckless
Hey Karen,
Thank you for your review, sorry that you are disappointed with your experience💔
I can see a member of our dedicated customer care team informed you that our returns policy online states a £1.99 return fee is deducted from your refund amount.
Your feedback is hugely appreciated!
Kind Regards
Katie
4th & Reckless
Order has not arrived and customer…
Order has not arrived and customer service have been so unhelpful.
16 grudnia 2022
Odpowiedź od 4th & Reckless
Hey Carly,
Thank you for your review. Sorry that you are disappointed with your experience.
Please note we are a small team and during periods of high demand we try to come back as quickly as possible & are sincerely sorry it took us so long to respond🤍
I can see that a member of our customer care team responded to your request and resolved the issue for you.
Your feedback is hugely appreciated!
Kind Regards
Katie
4th & Reckless
Odpowiedź od 4th & Reckless
Hey Julie,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
Odpowiedź od 4th & Reckless
Hey Chloe,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
This company took a month to refund and…
This company took a month to refund and I have to chase them. I didn’t receive the full refund too. On top of that I paid out of my own money to return the top and I got less the amount that I paid for. Disappointing all throughout
10 grudnia 2022
Odpowiedź od 4th & Reckless
Hey Cherry,
Please note we are a small team and during periods of high demand we try to come back as quickly as possible & are sincerely sorry it took us so long to respond🤍
I have come back to your ticket today and you should now be refunded in full minus your initial £3.99 delivery fee.
Kind regards,
Aimee
4th & Reckless
Still waiting…
Still waiting for my order to be despatched after ordering over 2 weeks ago (ordered on 24th November). Sent an email but was told my order was on hold and they would investigate. Still waiting to hear why. I also messaged on socials but got no response on there. It’s not good enough using Black Friday as an excuse as other companies have sent my orders out on time. Very disappointed.
24 listopada 2022
Opinia niezależna
Odpowiedź od 4th & Reckless
Hey Charlotte,
Apologies you are experiencing issues with your order💔
I can see our CC team contacted you yesterday in regards to your order, we hope this clarifies why your order took so long to depatch and we hope we resolved the issue for you in a satisfactory manner.
Kind regards,
Aimee
4th & Reckless
Odpowiedź od 4th & Reckless
Hey Farida,
Sincerest apologies you are unhappy with our service💔
Please note as it is the Black Friday / Festive season they're are delays with deliveries, we really appreciate your patience whilst we get your order to you. I can see we contacted you the other day with an update regarding this.
Kind regards,
Katie
4th & Reckless
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.