When ordering the G3 Sennheiser mics, you are obliged to opt for the express / next day delivery, even though the items has to come from Germany and takes three to four days. It is a little unclear a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a new pro video camera and accessories, mics etc (about £5000 in total). I ended up getting a really good deal compared to other well-known pro camera shops. One shop in particular quoted me... Zobacz więcej
3DBroadcast offered the most competitive price for a Blackmagic Design Intensity Shuttle USB3 video grabber. It was UK sourced and in stock (unlike many of the other sites offering the device) Po... Zobacz więcej
An excellent experience shopping with 3D Broadcast. Martin was brilliant from start to finish with my recent purchases and his colleague Phillip was great in allowing me to view the kit myself in per... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Pinewood Studios, SL0 0NH
- +44 (0)1753 653 555
- paul@3dbroadcastsales.com
- www.3dbroadcastsales.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Kramer VM-3HN HDMI DA
Simple order process, best price around.
Arrived next day as promised.
P&P a bit expensive though at £15.
Excellent
They were very helpful indeed and the prices are very reasonable.
Quick service, great product
The microphone was with me the day after ordering and it's sounding great.
Great to deal with
As mentioned above the guys were great to deal with on the phone. Notification of delivery dates were accurate and the product arrived well packed and in perfect condition

Odpowiedź od 3D Broadcast Ltd
Highly Recommended
Fantastic customer service, speedy delivery and great prices. I'd highly recommend 3D Broadcast and will definitely be using them again.

Odpowiedź od 3D Broadcast Ltd
outstanding customer service
put simply if you want a buy from a friendly, professional & knowable company don't go anywhere else!

Odpowiedź od 3D Broadcast Ltd
My Favourite Video Equipment Supplier
We have purchased several items from 3D Broadcast Ltd, new and used. Their service has always been excellent with used items exactly as described. They are very experienced and provide really useful help in ordering the right equipment.

Odpowiedź od 3D Broadcast Ltd
Amazing Customer Service
Best customer service I have received in years!!

Odpowiedź od 3D Broadcast Ltd
Effort to resolve a courier fault
Expected, and paid for next day delivery, three days on item that was stated in stock still not arrived. However, after a break down in comms an effort was made at Director level to resolve the issue, and suitable compensation agreed.

Odpowiedź od 3D Broadcast Ltd
Quick Delivery of URSA Mini Shoulder Kit and Cambag
Great Service, thankyou

Odpowiedź od 3D Broadcast Ltd
Great product from Manfrotto
I bought the new Manfrotto D1 Backpack which is fantastic, but this companies customer service at least the guy who talked to me on the phone wasn't good, he was very rude both times I rang up to check on where my parcel was since I was never sent a tracking code, until I asked the second time. Shame I expected better from them.

Odpowiedź od 3D Broadcast Ltd
Great after sales service
Fast delivery. Very good after sales service on an incorrect item. Would recommend to friends.

Odpowiedź od 3D Broadcast Ltd

Odpowiedź od 3D Broadcast Ltd
Good service. Fast delivery.
I've used 3D Broadcast before, but put them on the spot this time to deliver specific goods to NE Scotland fast. From the initial contact it only took 5min to confirm the goods could be obtained. I had the goods in hand by 2pm next day. Many thanks to Paul, Martin and the rest of the team.

Odpowiedź od 3D Broadcast Ltd
Fast requirement
Hi, I needed a replacement camera battery quickly as I have 8 videos to shoot over the next two weeks. I had problems finding a company with one in stock for immediate delivery. Paul from 3D Broadcast took my name and number and said he would call back in 5 minutes which he did. He had checked stock levels at IDX and said that if I wanted one for the following day he would drive over to IDX collect and ship it for delivery the following day. Which he did. Service doesn't get any better than this. 3D Broadcast will be my number 1 company to go to in future.

Odpowiedź od 3D Broadcast Ltd
customer service?
Premises: Last week I purchased a camera top light.
Once I received the item (one day later than it was supposed to arrive) I have immediately tried it.
There was nothing wrong with the product but since I was looking for a more powerful solution I thought about sending it back and buying something else instead, maybe more punchy.
When I phoned asking to return my item they informed me that since I opened the package and switched the light on, they had to take 20% off from the original price because the item had been used.
I tried to explain that I literally just switched it on just for a few seconds inside my house and the light is still in its original package, it doesn't have any signs of usage and there is no timer or shutter counter showing the usage but... no chances.
Now, I am not giving an opinion on their return policy or general service but the rudeness of their reply literally left me speechless.
The person I have spoken to was extremely rude, talking on top of me in an quite aggressive manner. Neither he apologized nor did he offer an alternative solution.
I did buy from other broadcast companies in the past and I have never been treated this way but after reading other old reviews here, I have realized I'm not the only one.
It is not a matter of quality of their products or about the efficiency of their service (in fact this is the only reason why I'm rating them two stars!).
They definitely need better manners over the phone.
Ever heard about "customer service"?
This is clearly the first and last time I have been dealing with them.
Appalled, disappointed.

Odpowiedź od 3D Broadcast Ltd
Amazing!
It ws the first time I did business with them and I must say I'm more than happy!! Product arrived ultra quick and on the top with a better price compared with other competitors. I will buy from 3D Broadcast again!! Highly recommended.

Odpowiedź od 3D Broadcast Ltd
Fantastic company and customer service
I ordered 2 items from them. The first was sent immediately and arrived on time. The second was out of stock. The communication from the company was outstanding and they kept me updated all the time and answered my questions immediately and in a friendly manner. Would buy again and would suggest everyone buy from them as well
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







