1homeservice Recenzje 

171
Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service from the two engineers who repaired our Miele washing machine. I called 1 Home Service Ltd at 9:30am this morning. They arrived promptly, on the same day and worked efficiently... Zobacz więcej

Oceniono na 5 z 5

Am genuinely so satisfied with the service I’ve received from them! So polite and professional. I had them a week ago, my washing machine broke down, and someone recommended them so I decided to give... Zobacz więcej

Oceniono na 5 z 5

Edward arrived on time to inspect my washing machine and identified the problem straight away. He quickly ordered the required part and returned promptly to complete the repair with no time wasted. He... Zobacz więcej

Oceniono na 1 z 5

Confirmed a time of 4pm - 7pm. Didn't receive confirmation. Called up and was contacted via whatsapp to say they could no longer do the time due to engineers being over worked. They tried to or... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Naprawa urządzeń AGD

Napisane przez firmę

We repair all electrical appliances and all brands with an experience of over 20 years!!! Team 1 HOME SERVICE LTD


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

171 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 30% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(171)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 38

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I used 1home service appliance to…

I used 1home service appliance to repair the dishwasher! The engineer carefully explained to me how to use it correctly! what products to use! I strongly recommend them for their professionalism and promptness!

14 lipca 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE

Oceniono na 5 z 5

Quick, pleasant service.

Service person came the day I contacted them and quickly diagnosed the fault and fitted the spare. The spare felt a little on the expensive side but at the same time I got the convenience of the item being fixed right away.

3 lipca 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE

Oceniono na 5 z 5

Engineer

Engineer, Eduward, was brilliant, early not late, very honest with his diagnosis, polite and helpful. Can’t recommend him enough. Very happy

28 czerwca 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE

Oceniono na 5 z 5

Fridge Freezer Repair

Fridge Freezer Repair
Arrived on time - identified and fixed the fault with our fridge freezer very quickly. The engineer Marius was friendly, courteous and knowledgeable . Very pleased with the service and will recommend them if needed in future.

21 czerwca 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE

Oceniono na 5 z 5

Great service

Great service. Quick response and great value for money! Will definitely
be using this company again!!!

2 czerwca 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE

Oceniono na 5 z 5

Great service very professional great…

Great service very professional great price. You can’t ask for anything else. The workman was lovely which is important as a woman. Will definitely use again if needed.

30 maja 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE

Oceniono na 5 z 5

They came same day and fixed the issue

They came same day and fixed the issue. The website was clear with the charges and they even had a manager come and check in on the progress to ensure that the brilliant technician was working to the high standard 1 Home service appliance set! I appreciate the professionalism of engineer Jack !

26 maja 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE

Oceniono na 5 z 5

Fantastic service

Fantastic service
The service technician was fantastic - he did a great job and explained what he was doing.

27 maja 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE

Oceniono na 5 z 5

Professional and prompt

On time, professional, happy to explain exactly what he was looking at so I could understand and spot issues in the future. Highly recommend!

26 maja 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE

Oceniono na 5 z 5

Real professionals

I used 1 Home service for the first time to fix a fault on my fridge. Eduard visited, first to do a diagnostic test and identify the fault and then to fix the fault by replacing a part. I was super impressed by the service. The call centre contact person was very reassuring and professional, all the contact via emails and texts were prompt and informative. I felt very looked after. Highly recommend and will use again.

26 maja 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE

Oceniono na 1 z 5

Had a problem with my dishwasher and…

Had a problem with my dishwasher and told them what it was according to the handbook. They came out and said it was something else. After paying for a new part the problem still exists. Was told to delete my review then they would organise an engineer. As I refused they have now said they will not fix the problem and are trying to blame me for low ability, baring in mind I have wasted 2 days waiting in for them. This is not a reflection of the engineer as he was great but the management of the company.

22 kwietnia 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Hello !!
I'll answer the problem, we're sorry for what happened but I think it was an error in communication, if we can be of help in the future, please contact us so that we can repay each other with a very good collaboration, thank you!!

Oceniono na 5 z 5

Excellent! More than recommended

I had a problem with the fridge and I contacted them! The lady secretary was very professional and helpful! They arrived in the promise time and sorted out the problem in one hour. Excellent costumer service. They charged me the same amount they told in the beginning and i also did some research and was the best quote i got! More than recommended!

14 marca 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE

Oceniono na 1 z 5

Scammers

Scammers - will say there is something additionally wrong and try and charge loads when i know what the issue is i just don’t have the tools. Don’t speak english either and 7h late. Positive reviews on here are clearly fake. Wish i’d checked.

14 marca 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Hello !!
An engineer has all the necessary tools to repair an electrical appliance, there are also engineers who don't speak English that well but they try to learn it as quickly as possible, but I assure you that from a professional point of view they are very well prepared and have all the tools to be able to repair any electrical appliance, thank you!!

Oceniono na 5 z 5

Very professional and punctual.

Very professional and punctual.
I will definitely contact them again.
Recomanded!

1 lutego 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE

Oceniono na 5 z 5

very professional and understanding

very professional and understanding, I called on their service and I was very satisfied, they solved my problem very quickly, thank you, have a nice day!!

7 lutego 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE

Oceniono na 5 z 5

I have very good experience whit this…

I have very good experience whit this company, very professional working and quick, very helpful, I recommend for everyone. Thanks for your great work guys , and next time 100%100 same company to help me. Thanks again .

7 lutego 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE

Oceniono na 1 z 5

SCAMMERS - Disastrously incompetent & Extremely Rude

Disastrously incompetent, extremely rude, arrogant and unprofessional. Avoid them even if your life depends on it! Waste of time and money booking them to fix my washer dryer. It dragged on for over 2 weeks cos the engineer didn't know what he was doing and will not follow the manufacturer's advice. Always late and missing appointments with hardly any apology. Emilia the manager extremely rude and arrogant and won't apologise nor empathise despite clearly being in the wrong. I lost money as they refused to give me a full refund. I had to hound them to even get a partial refund. Complete waste of resources. AVOID!!!

25 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Super customer service and support

Super customer service and support, feels really genuine and personal. People helped me with my problem on time, I couldn’t expect better service, 100% I’ll use it again in the future if I’ll have a problem.
thank you guys you are the best xx

1 lutego 2023
Opinia niezależna
Logo 1homeservice

Odpowiedź od 1homeservice

Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE

Doświadczenie Trustpilot

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