1-800-GOT-JUNK? Recenzje 

3266
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Conner and Kevin were just amazing! Personable, knowledgeable and efficient. We have a very challenging driveway that others have, historically, not navigated well and I was very impressed with the c... Zobacz więcej

Oceniono na 5 z 5

Excellent customer service, highly efficient staff. I had many big and bulky items to haul out. They worked carefully leaving my narrow doorways free of any markings. They were cheerful and... Zobacz więcej

Oceniono na 4 z 5

We were told that they charge by load size, not by any given amount. They charged us nearly $780 for a 3 seat couch, bar fridge, small foldable table and a few other things. As my wife and I in the... Zobacz więcej

Oceniono na 5 z 5

What an outstanding and seamless experience. From looking to clean up kindness and professionalism were present! Keoki and Luis were outstanding, kind, thoughtful, respectful and professional. Thank... Zobacz więcej

Informacje dotyczące firmy

  1. Zarządzanie odpadami
  2. również w kategorii:
  3. Wywóz odpadów komunalnych

Napisane przez firmę

1-800-GOT-JUNK? is a full-service junk removal company that helps homeowners, businesses, property managers, contractors, and real estate professionals make space by removing unwanted items quickly, safely, and professionally. Founded in 1989 by Brian Scudamore with one truck and a simple vision — to take the ordinary business of junk removal and make it exceptional — 1-800-GOT-JUNK? has grown into one of the most recognized names in junk removal. Our friendly, uniformed truck team members make the process easy from start to finish. Customers simply point to what they want removed, and our team does all the lifting, loading, hauling, and cleanup. We remove almost anything non-hazardous, including old furniture, mattresses, appliances, electronics, renovation debris, yard waste, office junk, retail fixtures, construction debris, and general clutter. Whether you are decluttering your home, preparing for a move, clearing out a garage, renovating, managing a rental property, cleaning up after tenants, or handling a commercial cleanout, 1-800-GOT-JUNK? is designed to make junk disappear with less stress and more care. We provide upfront onsite estimates, convenient booking, professional service, and responsible disposal whenever possible through recycling, donation, and repurposing. Since day one, the company has been built around people — our customers, our franchise partners, and our truck team members — with a commitment to friendliness, professionalism, and leaving every space better than we found it.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 3% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(3266)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2572

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Over priced

Over priced. My husband and I moved junk to front porch area ourselves as we had just moved in. We were quoted around $300 and it was a pick up truck's load. So we rented the pickup, did the loading and unloading ourselves at half the price. We would never consider them again. Approx date given.

11 września 2026
Opinia niezależna
Logo 1-800-GOT-JUNK?

Odpowiedź od 1-800-GOT-JUNK?

Hy Sylvia, I'm so sorry to hear about your poor experience with us! I've sent you a request for more info so that we can formally record your feedback in our system. Apologies again for the inconvenience.

Oceniono na 5 z 5

Excellent and efficient service

Excellent customer service, highly efficient staff.

I had many big and bulky items to haul out. They worked carefully leaving my narrow doorways free of any markings.

They were cheerful and friendly while working a not-so-pleasant job.

I appreciated both the phone call and text updates on their arrival time.

1 października 2026
Opinia niezależna
Oceniono na 5 z 5

Mike and JJ were so friendly and…

Mike and JJ were so friendly and helpful. I had just had a hip replacement 3 days before and one of them carried my coffee from the kitchen to the couch for me. (Hard to do with a walker). They took the things I needed to get out of the house quickly. Would highly recommend these 2.

2 października 2026
Opinia niezależna
Oceniono na 3 z 5

Get a second opinion

The crew deserves an A+ for punctuality and service. They arrived on time, were courteous, and worked efficiently. Unfortunately, the pricing was so excessive that it completely overshadowed the positive experience with the crew.

I was charged over $740 to remove a queen mattress and box spring, a small amount of trash, and a few pieces of broken glass from a picture. That is an absolutely outrageous price for such a small amount of material.

My brother had only a one-bedroom apartment, and there was very little to remove. If I had been told beforehand that the cost would be over $740, I would never have agreed to the service. I feel the price was completely disproportionate to the amount of work and materials involved.

The crew was excellent, but the cost was unacceptable. I would not recommend this company, and I would strongly advise anyone considering their service to get a clear, written price upfront before agreeing to anything.

Tricia Haberman

30 września 2026
Opinia niezależna
Logo 1-800-GOT-JUNK?

Odpowiedź od 1-800-GOT-JUNK?

Hi Tricia, I am so sorry to hear about your poor experience with pricing. We would love the opportunity to look into this further. I've sent you a request for your appointment details so that we can locate your appointment and have our Customer Experience team look into this further.

Oceniono na 2 z 5

Ridiculous price!

The service was fine, but I was charged $400 to remove a coffee table!!

1 października 2026
Opinia niezależna
Logo 1-800-GOT-JUNK?

Odpowiedź od 1-800-GOT-JUNK?

Hi Vanessa, I am so sorry to hear about your poor experience with us regarding pricing. I've sent you a request for more info so that we can create a formal case in our system to look into this further.

Oceniono na 5 z 5

Great people to work with!

All 3 gentleman that showed up to my house introduced themselves and shook my hand! They put boot covers on without even needing to be asked! We went into the basement looked at the large cases I was looking to have removed. The one gentleman explained how their business model worked with the space in the back equals the pay rate. How they broke down my large cases as equaling to the space in their trucks made me feel like I was paying a fair price for the service. The 3 gentleman that came to my home and work with me were very friendly and easy to talk to and work with!

1 października 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Service was on-time, courteous and professional. Explanation of every service and cost was valuable. Will definitely recommend to friends/neighbors.

1 października 2026
Opinia niezależna
Oceniono na 1 z 5

Not told about surcharge up front

When I called to hire 1-800-Got-Junk, it was mainly because they donate, and recycle what they can before sending anything to the land fill. I told them that I had a piano that we could not give away or sell and hoped that they would find a home for it, or at least try. At that time, I was not told that there was an additional charge of $400 for a piano. In total, we had them take the piano, a 15"x 15"x 24"h safe, a small outdoor patio table with glass top, a couple of ladders and a few odds and ends from a blue recycle bin.
We were charged $931 for those few items. On top of that, when the two gentlemen were loading the piano onto their truck, they dropped it and damaged it beyond repair. Now, perhaps the piano would have ended up in the landfill anyways, but I had hoped that it would find a new home. What really bothered me was the fact they charged a $400 additional fee for the piano that I was not told up front. I had a piano mover remove it from the basement prior to 1-800-Got -Junk and if I had known about the surcharge, I would have asked the piano moving company to just take it. Because they would have taken it immediately to the land fill, I thought having the possibility of donating it was the better option. This was an estate sale and the remaining items that 1-800-Got-Junk removed, had to be removed on that day, otherwise I would have told them no. Very disappointed in the outcome of their service

28 sierpnia 2026
Opinia niezależna
Logo 1-800-GOT-JUNK?

Odpowiedź od 1-800-GOT-JUNK?

Hi Kelly, I'm so sorry to hear about your poor experience with us! We want to ensure this is looked into further. I've sent you a private request for your appointment details. Alternatively, you can email your feedback directly to customerexperience@1800gotjunk.com to address this matter. Thank you & apologies again!

Oceniono na 1 z 5

Misquoted by $150

I called them and I was quoted $69 base rate for them to come pick up a mattress. However, when the two nice gentleman came to my house, they quoted me $158 base rate PLUS an additional $40 and some fees so I was charged $216 TOTAL. Which is a lot more than $69.00. If they didn't have the bed already loaded up I would have just said never mind. I don't have $147. To be misquoted so I should have just said never mind. 👎👎👎 The guys were great tho!!

22 września 2026
Opinia niezależna

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