123FormBuilder  Recenzje 

326
•
Wynik TrustScore: 1 na 5

1,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Very poor support experience. Our account was restricted due to “incompatible features,” but we are unable to properly access the dashboard to delete or archive forms and bring the account back wi... Zobacz więcej

Oceniono na 1 z 5

Bien que des progrès aient été faits, il y a toujours des problèmes, parfois simples. J'ai signalé la difficulté de télécharger les Go de dossiers accumulés, nous obligeant à les télécharger par group... Zobacz więcej

Oceniono na 1 z 5

Stay away if you can because there are so many bugs in the forms. The forms theoretically have a lot of nice features (payments, uploads, etc.), but the functionality is limited and the entire for... Zobacz więcej

Oceniono na 1 z 5

If you rely on responses from your web site, don't use these people! After I presumed iit was working fine, I found by checking that my response123 form was not showing on my contact page, told the... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Platforma kolaboracji online
  2. również w kategorii:
  3. Producent oprogramowania

Napisane przez firmę

123FormBuilder, a Kiteworks company, delivers a comprehensive web-based platform for creating secure digital forms without coding expertise. Founded in 2008 in Timisoara, Romania, the company has established itself as a trusted solution for over 35,000 global customers. The platform enables organizations to efficiently design, deploy, and manage forms, surveys, and questionnaires while maintaining rigorous security standards. Processing millions of submissions monthly, 123FormBuilder excels in regulated industries, including healthcare, government, and financial services.


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

326 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,2

Wszystkie recenzje

(326)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great customer service

Great customer service! we had a big issue with integrating our form with our CRM database and our support specialist was able to solve the problem. Thanks guys!

29 grudnia 2017
Opinia niezależna
Oceniono na 5 z 5

Excellent Customer Support!

Within minutes I could chat with a customer support person who guided me step by step. I cannot thank them enough for their excellent support!

28 grudnia 2017
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service - They walked me through every thing I needed, so that I fully understood everything (they provided detailed screen shots, and created videos on the spot so that I could see what they were doing). Definitely worth it.

27 grudnia 2017
Opinia niezależna
Oceniono na 5 z 5

I am extremely happy with …

I am extremely happy with 123FormBuilder. I recently had an issue that I could not resolve on my own. 123formbuilder was eager to help and worked hard to keep my business. At one point I thought switching to another company was my answer to my concerns. I learned pretty quickly that I was incorrect and realized the ease of using 123formbuilders website and products. I am a highly satisfied customer.

23 grudnia 2017
Opinia niezależna
Oceniono na 5 z 5

Great support ! : )

Great support ! For a long time, I have never dealt with chat support but Deian Borosoiu from 123Formbuilder isn't stingy with his knowledge to get our form working as we wanted.

20 grudnia 2017
Opinia niezależna
Oceniono na 5 z 5

I've never received better customer service than this.

I've been using 123 Contact Forms for several years on a few of my websites. The platform is now integrated seamlessly into the Wix website editor, so my forms look and work great across all devices.

However, the best thing about 123 is the customer service. In most cases, the team have been able to assist me via Live Chat and have gone as far as to create and enter custom CSS code to my forms (something that is beyond me!).

18 grudnia 2017
Opinia niezależna
Oceniono na 1 z 5

Critically incorrect translations, unreadable texts in Russian and no feedback

My native language is Russian. But initially I used English version of 123 Forms site.
One day I tried to switch to your Russian version. I was really abused and shocked regarding the disrespect for Russian speaking people.
Some critically incorrect translations, unreadable texts etc that cause a total misunderstanding and may result with further problems with Russian speaking clients.
Some types of problems I met follow
1. Critically incorrect translations like ‘Cancel Subscription’ (EN) – ‘Отписаться от рассылки’ (RU) that means ‘Unsubscribe from mailing’.
2. Uncompleted translations like ‘Payment method’ (EN) – ‘Payment метод’ (RU)
3. Not translated titles and sentences like ‘Compare plans’ (EN) – ‘Compare plans’ (RU)
4. Not existing Russian words like ‘значетильные’ – it may be ‘значительные’ or ‘значимые’ or ‘замечательные’…
5. An unstable font for Russian text that is displayed sometimes as an unreadable abracadabra
I’m really confounded with this.
It’s not the level for money they ask.
If they provide a Russian version of your site, they should be more attentive and edit the translation by native speakers to be sure about the high service level.

I tried to contact WIX (as a vendor) and 123 Form Builder (as a provider). But no results and no answers. It’s a very big question about their customer centricity

12 grudnia 2017
Opinia niezależna
Logo 123FormBuilder

Odpowiedź od 123FormBuilder

Hello Oleg, thank you so much for taking the time to write to us about this situation. We really appreciate that you have provided us the correct translations. We want to offer the multi-language functionality to welcome people of different nationalities. Our sincere apologies for the mistakes made with our Russian translations, it was unintentional. I have forwarded this to our managers to correct the translations. For any questions or further assistance, please contact us via email customercare@123formbuilder.com.

Oceniono na 5 z 5

Deian

Deian, Thank you, Thank you, Thank you, Thank you. Did I say Thank you?! I am not computer savvy at all, this guy walked me through the solution to my whole issue. He made sure I understood and followed the steps correctly. Once again, Thank you!

29 listopada 2017
Opinia niezależna
Oceniono na 5 z 5

Deian

Deian, whoever you are, G-d bless you.
He literally walked me step by step through the process of setting up my form and integrating it with Stripe.
Thanks!

27 listopada 2017
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service support

I started a chat with the help desk as I was having trouble with one of my forms (the logo was not appearing properly). The service was amazing and the problem was resolved promptly and effectively. Highly recommend the forms, which I've been using for years, but even more satisfied with the service.

27 listopada 2017
Opinia niezależna
Oceniono na 5 z 5

Easy to build forms for websites

Recently had a piano competition with my 36 students. I needed some way for other teachers and families to record their votes. I tried this app, the FREE version and found it was just the thing I was looking for. I created 4 forms, FREE limit is 5, very quickly and was able to add them to WIX forms. Withing 3 days my forms had reached the FREE limit so I upgraded. I really liked how easy it was to set up the forms, the reports they create and that I could download the submissions. I found CSV was easier than Excel, which I could easily import into Excel. Teachers entering votes were impressed with the forms and will probably use this app also. Thanks 123formbuilder, you worked as advertised.

22 listopada 2017
Opinia niezależna
Oceniono na 5 z 5

Great service!

Easy to use with a lot of possibilities. The immediate, helpful and friendly service is what makes it worth 5 stars.

15 listopada 2017
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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