123FormBuilder  Recenzje 

326
•
Wynik TrustScore: 1 na 5

1,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Very poor support experience. Our account was restricted due to “incompatible features,” but we are unable to properly access the dashboard to delete or archive forms and bring the account back wi... Zobacz więcej

Oceniono na 1 z 5

Bien que des progrès aient été faits, il y a toujours des problèmes, parfois simples. J'ai signalé la difficulté de télécharger les Go de dossiers accumulés, nous obligeant à les télécharger par group... Zobacz więcej

Oceniono na 1 z 5

Stay away if you can because there are so many bugs in the forms. The forms theoretically have a lot of nice features (payments, uploads, etc.), but the functionality is limited and the entire for... Zobacz więcej

Oceniono na 1 z 5

If you rely on responses from your web site, don't use these people! After I presumed iit was working fine, I found by checking that my response123 form was not showing on my contact page, told the... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Platforma kolaboracji online
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  3. Producent oprogramowania

Napisane przez firmę

123FormBuilder, a Kiteworks company, delivers a comprehensive web-based platform for creating secure digital forms without coding expertise. Founded in 2008 in Timisoara, Romania, the company has established itself as a trusted solution for over 35,000 global customers. The platform enables organizations to efficiently design, deploy, and manage forms, surveys, and questionnaires while maintaining rigorous security standards. Processing millions of submissions monthly, 123FormBuilder excels in regulated industries, including healthcare, government, and financial services.


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

326 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,2

Wszystkie recenzje

(326)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I spent hours trying to figure out how…

I spent hours trying to figure out how to fix an issue I was having with my form. Requested help, and received assistance from Deian at 123FormBuilder. He solved my issue within minutes. However, the thing that impressed me the most is that he used created a video to actually show me what to do. Now that is great customer service. Thanks so much Deian. Much appreciated!

Cheers

Kevin

18 czerwca 2018
Opinia niezależna
Oceniono na 5 z 5

The best customer service experience from one of the most powerful platforms I have ever used.

Hi,

My name is Miguel; I own, operate and manage 2 Marketing Firms in the United States and 123 Form not only has been a prime solution for me to streamline some of my customer's business but 123 Form HANDS down has one of the TOP customer service platforms that I have ever encounter. Every single interaction that I have had with the company has been handled with excellence, but most recently a gentleman called "Alex" (Sorry all I have is a first name), takes the grand prize, as I asked him some of the most challenging and complex questions about the 123 Form building capabilities as well as he was creative enough to find a solution for my company to help us expand into bigger markets by providing a solution to upgrade our existing plan without the worry of having to invest for the whole yearly plan in one payment and providing a safety blanket by playing aroung with the billing cycle. For any Marketers and designers out there this is definitely a tool everyone should explore and make the most out of it.

Cheers from Michigan,

Miguel del Rosario | Founder
Piston Fly LLC.

13 czerwca 2018
Opinia niezależna
Oceniono na 5 z 5

Great customer service

Oana worked with me this morning (Sunday morning) and was knowledgeable and fully responsive in solving my problem. I have a deadline forms project to complete today and would not have been able to do with her help.

3 czerwca 2018
Opinia niezależna
Oceniono na 5 z 5

EXCELLENT Customer Service!

We contacted Oana via Live Chat who forwarded our query to the support team. We received a prompt response within the hour via email from Adrian (Support Specialist). Adrian responded to our query with simple instructions on how to resolve our issue and the follow-up support was impeccable to say the least!

The form builder is easy to use and the forms are a valuable asset to our website. I would recommend this buisness with the highest regard! Keep up the good work and thanks again team :)

Craig
Cheeki Monkeys

3 czerwca 2018
Opinia niezależna
Oceniono na 1 z 5

If you rely on responses from your web…

If you rely on responses from your web site, don't use these people! After I presumed iit was working fine, I found by checking that my response123 form was not showing on my contact page, told them three times , over a week later still not showing. This is costing me a fortune in missed responses while I pay for Adwords.
All I get is how sorry they are!!!!
Worse thing is I don't know how long it's been going wrong - so if you're with 123 make sure you check your response form regularly.

27 kwietnia 2018
Opinia niezależna
Logo 123FormBuilder

Odpowiedź od 123FormBuilder

Hello Richard, thank you for taking the time to give us your feedback. I assume that the issue was with the form's published version. Whenever you encounter issues with the form on your webpage, please remove and paste again your form's code in the back-end of your website. Apologies for this unpleasant inconvenience you had in the past andI hope everything is okay now. We are more than happy to assist you at any time at customercare@123formbuilder.com or via live chat.

Oceniono na 5 z 5

Customer service was superb!

The customer service was superb! I ran into a few problems and the team did everything in their power to help in a very timely and responsive manner. The forms are also great! Easy to create and manage!

22 marca 2018
Opinia niezależna
Oceniono na 5 z 5

123FormBuilder has help to take our…

123FormBuilder has help to take our annual charitable golf tournament to the next level. Participants are able to easily complete the form, including golfer information and make payments.

It was easy to set up with full customization.

16 marca 2018
Opinia niezależna
Oceniono na 5 z 5

Excellent

Excellent form. The possibilities seem endless with it. Customer service is very very good as well although no phone contact. Live chat works f Me though.

3 marca 2018
Opinia niezależna
Oceniono na 5 z 5

User Error

I think my tech difficulties are typically my fault--user error! But the company has never failed me with prompt and courteous support.

17 lutego 2018
Opinia niezależna
Oceniono na 5 z 5

The Best Form Building App Ever

The Best Form Building App Ever. The Customer service is the best Customer Service I have ever recieved In my entire life!!! I was helped by an associate called Deian and the associate was even happy to give me advice after I have asked for it. Really Friendly Really Nice. App Provides Everything you need. Even In Free version. Premote this person Deian

15 lutego 2018
Opinia niezależna
Oceniono na 5 z 5

Appreciation of 123 Form Builder

Over the last year or so that I have been working in 123 Form Builder I have come to appreciate how fantastic this program really is. It is amazingly customizable and if you don't know how something works then the staff are more than willing to help you find a solution.
The forms we use are very complicated and use a database back end and 123 Form Builder handles it with ease.
Great program, recommend it to anyone.

8 lutego 2018
Opinia niezależna
Oceniono na 5 z 5

123Form Builder is the BEST!

This is surely the best form builder ever!! So easy everything! Support will solve every your problem and help you whatever you need. I love it and I recommend it to everyone!

5 lutego 2018
Opinia niezależna
Oceniono na 5 z 5

Good product, good service, reasonable cost

I've been using 123contactform for 5 years. While customizing the form can be tricky initially, especially setting payments and rules, I've found customer support to be very helpful, both by live chat and email. (I don't think they're based in the US, so their hours don't always correspond to ours.)
I would like to be able to have more options for formatting to make the forms more visually appealing, and would like to have other payment processing options, but we've never had a technical issue nor any complaints from our customers, and the price is reasonable.

5 lutego 2018
Opinia niezależna
Oceniono na 5 z 5

123FormBuilder Rocks!

We have used these guys for several mission critical sign-up forms.
Almost every capability we need has been available.

But the main thing I like them about them is their support team. Whenever I have had a "how to" question, someone has been very prompt and efficient in addressing my questions.

123FormBuilder Rocks!

4 lutego 2018
Opinia niezależna
Oceniono na 5 z 5

Live Chat Service Reliability.

Besides the fact that the forms are easy to build, and integrate into many platforms and apps, the real gem is their live chat service.

We've used it so many times either for embarrassingly obvious easy fixes, to difficult CSS coding, that we almost know the staff personally.

In spite of this, never once have we got "Not these guys again" attitude that so many other live chat services produce.

Please keep up the good work, not enough stars to rate you!

26 stycznia 2018
Opinia niezależna
Oceniono na 5 z 5

Best Tech Support Ever!

I had worked thru creating 3 complex forms, and had everything I wanted to do 95% complete, but could not figure out the last 5%.

So I sent a very detailed email to 123 Form Support with several questions. I expect to have a off the shelf document to be sent to me, but instead I received a detail custom reply which include several of my screen with arrows to the actual fields I was having issues with.

I followed all the steps and on the first pass everything was resolved and one other point I had not though about was also addressed.

Best tech support ever!

23 stycznia 2018
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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