Worldwide Cyclery Recenzje 

113
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Worldwide Cyclery is fantastic: competitive prices are often better than the competition; extensive selection; and some of the best service I've ever gotten. Over the past year, I have ordered small p... Zobacz więcej

Oceniono na 5 z 5

Aiden has been very helpful in a special order for BERD wheels that I placed. Very responsive and prompt with communication. I have been shopping at world wide cyclery for several years and they prov... Zobacz więcej

Oceniono na 5 z 5

They do a wonderful job answering questions, sell products but to help mountain bikers get what we need. And they get it to us fast and cheap. I've spent more than I'd like to admit on their site and... Zobacz więcej

Oceniono na 5 z 5

Very engaged employees that really care about their customers. Great prices, super fast shipping, and stellar customer service. They are my go to for all my mountain biking needs! Keep up the great... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep rowerowy

Napisane przez firmę

The singular place for all things mountain bikes. Focused exclusively on top-tier MTB's & eMTB's along with all the components, accessories & apparel. Worldwide Cyclery is a curation of all the best the mountain bike world has to offer.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

113 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(113)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Order from WWC regularly

Order from WWC regularly and any time they have the parts I'm looking for. The team communicates well and are quick to answer emails, IG messages. Podcast is fun and informative.

10 października 2024
Opinia niezależna
Oceniono na 5 z 5

Personal response to my question

I had a question about a small part and sent them an email. I was so impressed they got right back to me with the right info. Any bike item I order gets here so quickly. I also love the podcast. I have learned so much from listening to it and it's always entertaining!

16 września 2024
Opinia niezależna
Oceniono na 5 z 5

Their customer service is excellent

Their customer service is excellent. With all of the different standards and such for bikes these days I just email them what I have and what I am looking for and they tell what it the correct part for my bike. The one time that I had something damaged the I purchased I emailed them and the next day they sent out a replacement. I highly recommend them to everyone.

9 września 2024
Opinia niezależna
Oceniono na 5 z 5

Highly recommend!

I have made many purchases from WorldWideCyclery.com and always have an outstanding experience! AlwaysI was impressed by the user-friendly layout and extensive selection of mountain bike gear.

The checkout process was smooth, and I appreciated the detailed product descriptions and reviews, which helped me make informed decisions. My order arrived quickly and was packaged with care. Everything was exactly as described, and the quality is top-notch!

What really stood out to me was their customer service. I had a few questions before placing my order, and the support team was incredibly knowledgeable and responsive. It’s clear they’re passionate about cycling and dedicated to helping their customers. Their depth on technical questions on mountain bikes is best-in-class.

I can’t recommend WorldWideCyclery.com enough for anyone looking to gear up for their next adventure. I’ll definitely be back for more!

14 października 2024
Opinia niezależna
Oceniono na 5 z 5

Great customer support

Great online platform, but also — consistently solid customer service. I recently decided to make a change to an outstanding order — which was admittedly an annoying request — and the staff were able to quickly resolve it. They could have easily told me to just return the item and start the process over manually, but they went out of their way to help me switch the order over. Support this company (and other independent retailers) if you want to keep the industry alive and free of Amazon's tyranny.

15 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Used multiple time, great customer service

Ordered from World Wide a few times. Super easy, competitive pricing. Best part is their customer service. Quick to help and verify part compatibility. Also were quick to change a shipping address for me after I messed up the purchase and didn’t recognize it until I got the email saying my package was shipping.

8 października 2024
Opinia niezależna
Oceniono na 5 z 5

Great selection and support

Great selection and it usually ships pretty quickly. I had some questions about an order. I was able to reach out and hear from them within 24 hours. They helped resolve my problem without delaying the rest of my order. Would recommend to the homies for sure.

14 października 2024
Opinia niezależna
Oceniono na 1 z 5

Ordered on 27 November a Dropper post…

Ordered on 27 November a Dropper post and I'm still waiting for it to arrive (30 dec). Getting very delayed and short answers via E-Mail. Told me he get in touch (James) with me if he has an ETA he can provide. No answer over 1 week. Will for sure be the last time I ordered anything here :D

30 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Great store with a fantastic live chat

They do the usual thing of just having a good website and an easy shopping experience with fast shipping. However, they take it to the next level by having a highly responsive live chat during business hours that always has someone who is willing to answer my inane questions and provide support if I need it. Very helpful for anyone looking to purchase anything bike-adjacent.

20 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

purchased a top end bike from them on…

purchased a top end bike from them on pinkbike and was expecting it to be in excellent condition given that it is coming from a bike shop but to my surprise it was the opposite. I had to spend time and money to get it even running as the tires would not hold air and found out the use duct tape at the shop as rim strips! zero customer service and gave me a hard time denying that it was not taken care of. look elsewhere for your biking needs as this was a nightmare.

2 września 2022
Opinia niezależna
Oceniono na 5 z 5

One of the best!

This place is my number one go to non local bike shop for parts. Always fast shipping, and coupons that you can actually use. Plus the funny emails always make me smile.

27 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

The best there is in my experience.

This is hands down the best online bike shop around. Their customer service is A++ and they will ALWAYS get back to you in a timely manner, no matter what kind of question you have. They will treat you like a friend, not just a customer. Seriously, give them a shot, you won't regret it!

8 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Hands down the best online MTB source

Hands down the best online source for MTB gear and advice. Customer service is outstanding. Far exceeds my expectations. Example: Recently had an issue with a Rockshox digital fork pump that I purchased over one year ago. Wrote to customer service and got a same day reply. They said they would work with Rockshox warranty dept. Next email said my replacement was in the mail and no need to return defective item. Amazing. No hassle. Just fast and great service. Thanks to David and Aidan for a great experience.

17 sierpnia 2021
Opinia niezależna
Oceniono na 1 z 5

Terrible experience

Terrible experience. No customer service whatsoever. Ordered a Fox suspension fork last week like 6/22 and it arrived on 6/26. The box looked like it had been shipped and returned several times. Was taped together like a Picasso. Opened the box and found a big cosmetic blemish on it. Not good at all.

Surprised someone didn't notice the damage before sending it out. Probably did and just wanted to make money on the last fork they had and thought they'd send it to some gullible idiot. Have been trying to get in touch with WWC ever since. They don't answer emails, FB messages, phone calls, or chat messages.

Had to file a PayPal dispute and will be filing a BBB complaint when the website is fixed. Bottom line, don't work with a company that cares more about YouTube videos than customer satisfaction.

28 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent service and fast international shipping

I have been trying to find a decent budget air fork for my e-mtb for a few months. No stock in the UK/Europe.

I took a risk and bought a Manitou Markhor from worldwide cyclery and paid the shipment costs from US to UK.

Good clear email communication, the order was sent very quickly and within a week it was in my hands. Full tracking the whole way was easy to follow and as a bonus I didn't even get any tax or customs fees to pay!

I'm excited to get out and I'm sure this fork will transform my bike.

Keep up the great work, I love the youtube videos!

21 maja 2021
Opinia niezależna

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