I’ve had a really positive experience with Wordtune, especially for my university coursework—it’s been very helpful in improving my writing. I also want to highlight their excellent customer supp... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’ve been using Wordtune for over 5 years, and it has been a great writing assistant. It helps me rewrite sentences, improve clarity, and find better ways to express my ideas quickly. The platform is... Zobacz więcej
Reakcja na opinię
i had forgotten to cancel a subscription before the renewal date and the payment went through. It clearly states no refunds. I explained the situation to the Nikki and she was quick to help me out. I... Zobacz więcej
Reakcja na opinię
Definitely satisfied, but... I love the web-based version. In the future, I will rate the app 5 stars once it becomes more stable (sometimes it doesn't recognize the selected text) as well... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Wordtune is a Generative AI powered platform designed to enhance productivity and creativity in writing. It offers features like content rewriting, AI-driven suggestions, content creation, and summarization. Millions of professionals use Wordtune every day. Try it for free and get things done faster.
Dane kontaktowe
Shlomo Ibn Gabirol St 124, 451523, Tel Aviv-Yafo, Izrael
- help@wordtune.com
- wordtune.com
4,0
Dobra
566 recenzji
Odpowiada na 92% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great software & Service
Great software, better customer service. Nikki went above and beyond to help me with my request. I totally appreciate it!
18 maja 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Alyssa!
Thank you so much for your positive feedback! We're thrilled to hear that Wordtune has been helpful to you. It's wonderful to know that you had a great experience with one of our support experts, Nikki. Your kind words mean a lot to us, and we're delighted to have met your expectations.
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
I’ve been using the pro version of…
I’ve been using the pro version of Wordtune for a while now, and honestly, it’s been super helpful. It makes rewriting stuff way faster, especially when I’m trying to sound more clear or switch between casual and formal.
Here what I like about it:
* It helps me reshape longer text fast without starting from scratch.
* It lets me switch between casual, formal, and neutral with one click.
* It offers me multiple ways to say the same thing, just like how dictionary works when you look for synonyms and antonyms.
* For me, it's one of the cleanest, simple interfaces for an AI writing platform.
What could be better:
* It sometimes struggles with context thus it over-simplify my thoughts and makes my ideas too generic.
27 maja 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Jeffrey,
Thank you for your positive feedback! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our product/service. All feedback is highly appreciated, as it enables us here at Wordtune to further develop our products and services.
Please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have. We're always here.
Wordtune Support
I’ve been using Wordtune for a few…
I’ve been using Wordtune for a few months now and it’s honestly a game changer. Whether I’m writing emails, reports, or even just brainstorming ideas, it helps me rephrase things in a way that sounds more natural and polished. Super easy to use and saves me tons of time. Totally recommend it if you want your writing to sound more confident and clear!
16 stycznia 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Jocelyn,
Thank you so much for taking the time to leave your feedback, and share features you enjoyed from Wordtune. We love hearing from our users, it puts a smile on our faces.
We hope you stick around. We're glad to have you here.
Wordtune Support
It helped me with building my resume
25 maja 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Maria!
We're thrilled to hear you had a wonderful experience creating your resume with Wordtune.
Perfect timing to introduce our new feature called Ask Ai - a powerful feature within Wordtune (web app or iOS app) that helps you generate high-quality content effortlessly. Whether you need to draft emails, write reports or create engaging social media posts.
For more details, please check out this article from our Help Center: https://support.wordtune.com/en/articles/10086438-how-to-use-the-ask-ai-feature
Wordtune Support
OUTSTANDING CUSTOMER SERVICE
I did the trial period for an assignment and it was great. Despite missing the deadline to cancel the trial period and after getting charged, I was able to get support and help with reversing the charge easily because of an email issue with the account. Wordtune is a good tool to use for anyone needing help with their writing like me.
24 maja 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Rose!
We're pleased to hear that you had a great experience during your free trial, and a smooth interaction with our Support team to resolve your concern.
We sincerely appreciate the time you took to write such thoughtful feedback and we're delighted to have met your expectations.
If anything comes up, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center. We're always here for you, and the door is always open for your return.
Wordtune Support
Odpowiedź od Wordtune
Hi Leyz,
Thank you so much for your kind feedback! Hearing that Wordtune has been "the best purchase that makes your work so much easier" truly means the world to us, that’s exactly the kind of impact we strive to make.
We’re grateful to have you as part of our community and hope you stick with us for years to come!
Please know that we’re always here for you. If you ever have any questions or concerns, don’t hesitate to reach out to us at help@wordtune.com.
Once again, thank you for your positive feedback. Have a great day!
The Wordtune Support Team
Really helpful tool
Really helpful tool! Such a life saver. Will recommend this to my colleagues.
19 maja 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Mary!
Thank you for your support and kind words. We love hearing how Wordtune works for our users.
Your feedback serves as a motivation for our team to continue delivering excellent service and maintaining the quality that our users expect from us.
We're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
Wordtune helped me streamline certain…
Wordtune helped me streamline certain processes and ensured that I had the right level of support. Best of all - they don’t break the bank!
15 maja 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi John!
Thank you so much for your positive feedback! We're thrilled to hear that Wordtune has been helpful to you. It's wonderful to know that you had a great experience with one of our support expert. Your kind words mean a lot to us, and we're delighted to have met your expectations.
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Happy writing!
Go-to tool
Wordtune has been my go-to resource from drafting emails to fixing Google Sheets formula.
14 maja 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Denz,
Thank you so much for taking the time to leave your feedback, and share features you enjoyed from Wordtune. We love hearing from our users, it puts a smile on our faces.
We hope you stick around. We're glad to have you here.
Happy writing!
Wordtune has become my secret weapon…
Wordtune has become my secret weapon for tidying up emails and LinkedIn posts in seconds. The rewrite suggestions sound like me, just sharper, and the “Spices” button is perfect when I’m stuck for an example or stat. If you write online every day, it’s a tiny add‑on that makes a big difference.
13 maja 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi David,
We really appreciate the time you took to write such great feedback! Thank you for sharing how Wordtune has helped you with your studies, and we are glad you are enjoying the Wordtune features!
All feedback is highly appreciated, as it enables us here at Wordtune to further develop our products and services.
We’re very grateful for customers like you and hope you stick with us for years to come!
Have a great day!
Great Product
I’m a retired teacher who now mentors student teachers, and I use Wordtune to help review and improve their lesson plans—it really helps me express feedback more clearly. At one point I had some confusion with my account, but the support team was super helpful and got it sorted quickly. Great tool, great service.
1 maja 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Moe,
Thanks so much for your positive feedback. We love hearing from our users on how Wordtune helps them with their writing. Thank you for putting a smile on our faces.
Happy writing!
I was mislead and have now been charged a outrages amount of money
This company put a ridiculous charge for their services to my card that I was not aware of. I singed up for the free trial, however, this company severely misled me. Firstly, when signing up for the trial, I was shown a monthly fee, which to me, communicates that the charges would be monthly, not annual. Secondly, I was not presented with an option to switch between an annual or a monthly plan. Thirdly, no email came to my inbox from the company to warn me that the free trial was ending. This amount of money for this service is outrageous. This company misleads people, which can be seen by the countless poor reviews for similar reasons. Now I'm $187 out of pocket for something I was simply trying. I am a student who cannot afford this kind of service, as to why I selected the free trial. Furthermore, this company does not warn customers of a "no-refund" policy on the purchase page. Meaning I was further misled when purchasing the service. Having a no-refund policy in this day in age is ridiculous. I will be expecting a refund for this issue despite the billing policy. Do not use this product, they are misleading customers and scamming them.
9 maja 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Braydon,
Thank you for sharing your experience. I’m really sorry for the confusion and frustration this caused, especially with the unexpected charge and how the trial details were presented.
I understand your concerns about the lack of plan options, the missing reminder email, and the no-refund policy. Your feedback is important, and we’re actively working to improve how we communicate these details more clearly.
Please note that we always strive to be as transparent as possible and resolve any concerns quickly. Regarding your refund request, we’ve received your email, and our support specialist will be reaching out to you as soon as possible to assist you. Please check your inbox or spam folder for a message from help@wordtune.com. We’ll do our best to resolve this for you.
Thanks again for your patience—we’re here to help however we can.
Wordtune Support
Buyer Beware
You cannot cancel the free trial and will be charged the full amount. I'm working with my credit card company to resolve this. The customer service number listed is busy 24 hours a day.
I'm a professional looking for something above Grammarly for writing and editing help. I signed up for the free trial and canceled later that day because this wasn't what I wanted. Three days later, they charged my card the full yearly amount.
8 maja 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Brian,
Thank you for reaching out, and I’m really sorry for the frustration and inconvenience this has caused. I completely understand how upsetting it is to be charged unexpectedly—especially after canceling your trial and finding that the service wasn’t quite the right fit.
To look into this further and help resolve it, could you please confirm the email address linked to your Wordtune account? Once we have that, we’ll follow up with you directly via email. If you’ve already reached out, please keep an eye out for a message from help@wordtune.com—our team is actively reviewing and responding to requests.
Thanks again for your patience, and I truly appreciate you taking the time to let us know. We're here to support you however we can.
Wordtune Support
Fine tuned software compared to other AI
This software is great to use professionally and personally. It is definitely more fine tuned related to grammar and different feelings or tones than other more general AI platforms out there. Definitely worth the subscription, especially for the customer support.
7 maja 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Carolyn,
Thank you so much for taking the time to leave your feedback, and share the features you enjoyed from Wordtune. We love hearing from our users, it puts a smile on our faces.
We hope you stick around. We're glad to have you here.
Happy writing!
They are so bad
They are so bad, almost fraudulent they’ve taken money out of my account even though I don’t use the service and do not give me a refund even though let alone even respond to my emails
27 kwietnia 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Oyinkansola!
We're so sorry to hear about your previous experience. We understand how upsetting it can be to see unexpected charges on your account, especially when you're not actively using a service. Our goal is to deliver great customer service and as part of that goal, we want to make sure this is resolved and address your concerns with the care it deserves.
In line with that, we hope you would allow us to make things right with you, and to help you have a smoother Wordtune experience. In order to do that, we'll need you to reach out to us at :
- help@wordtune.com
- OR through our Help Center https://support.wordtune.com/en/ where you'll click the Wordtune icon (bottom right-hand corner)
Once you're there, one of our Support Experts will be there to handle your case and offer you prioritized and personalized support.
Cancellation should be easy if that's what you want and our customer support is always here to help.
We look forward to hearing from you!
Wordtune Support
Outraged--Imposible to Cancel
Similar to another user, I am unable to cancel my son's Wordtune account because his email changed. He no longer has access to the email he used with his Wordtune account and therefore is unable to sign-in to cancel (WordTune sends a two-factor code to that original email). We are being charged $24.99 a month--a rate that is not even on their current rate card (the current "unlimited" version is $9.99). My son graduated from high school in May of 2023. If I do not hear from WordTune in the next 24 hours, I am calling the Attorney General. There is no number to call/no email to contact anyone. When I have worked with the AI assistant on the site, I do not receive an email in return.
23 kwietnia 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Kathy!
Thank you for sharing your experience with us. We understand that this situation can be frustrating, and we apologize for that.
Kindly note that our plans are recurring, which means they auto-renew at the end of each billing cycle. This is also stated in our Terms of Use (https://www.wordtune.com/terms-of-use) to ensure our users are informed. In addition to this, users always have the option to cancel their subscription through their account page to stop the auto-renewal of their subscription. You may check out this article to know how: https://support.wordtune.com/en/articles/5304438-how-to-cancel-my-wordtune-plus-or-unlimited-subscription
We've received your email request, and one of our specialists has sent you a response to help with your request. Please check your main inbox/spam folder. The email is from help@wordtune.com. Looking forward to resolving the issue with you.
Very nice tool that supported me a lot…
Very nice tool that supported me a lot in my day to day
and very trust and good support teams and very enjoyed to use it
20 kwietnia 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi there!
Thank you so much for your positive feedback! We're thrilled to hear that Wordtune has been helpful to you. It's wonderful to know that you had a great experience with our support experts. Your kind words mean a lot to us, and we're delighted to have met your expectations.
Know that we're always here for you! If you have further questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Happy writing!
I'm very grateful for the prompt…
I'm very grateful for the prompt assistance and advice provided.
14 kwietnia 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Rose,
Your feedback is greatly appreciated. It’s our pleasure to hear that Wordtune was able to assist you and help you achieve your goals. That's what we're here for! If you have any further questions or feedback please feel free to reach out at help@wordtune.com
Happy writing!
Got a subscription back in October 2024…
Got a subscription back in October 2024 for one year of unlimited access to features. Changed my email address- alerted them as you cannot just log in and update details. 2 weeks later and past the deadline for an important document due, I am still not able to use my own subscription. There clearly is no simple way to simply edit me email, so now I have no access. I contacted them no less than 15 times pleading for them to help, sent through screenshots, did all the troubleshooting ete. Needed to use the program, so got on the 3 day trial and now they have charged me AGAIN, even though they assured me they cancelled the credit card and this would not happen. Have "cleared my caches, logged out and back in" etc etc and still not able to access my account. Just completely incompetent that they cannot update an email address without cancelling one's account and unable to re-instate. They are now breaking the law as they have my money for a service I cannot use. Taking this further.
16 kwietnia 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Chris,
I apologize for the frustration and inconvenience you've experienced. I completely understand how stressful this must be. You've made every effort to resolve this, and I’m truly sorry you haven’t received the support you needed.
To move forward, we just need a few details to help us locate and confirm your Wordtune account. Once we receive that, we’ll follow up with you via email. If you’ve already reached out, please keep an eye out for a message from help@wordtune.com—it should be arriving shortly.
Thank you again for your patience and understanding. We’re looking forward to getting this sorted for you soon. 🙏🏼
Miss old layout
I miss the old layout :( it was so simple and easy on the eyes. The new layout looks bad. I understand they had to modernize it but this wasn’t the way to do it. I’ve been using the wordtune app since 2023 so it’s a shame to see the layout change for the worst. And I’m not the only one who doesn’t like it, I’ve seen a couple of people in the reviews expressing their distaste for the new layout as well.
15 kwietnia 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi there!
Thanks so much for sharing with us your feedback. Your feedback is invaluable to us, as it helps us identify areas for improvement. We appreciate your contribution in helping us deliver a better experience for all our users.
We'd love to know more on how we can improve our UI. With that, please don't hesitate to reach out to us through: help@wordtune.com. We're excited to hear about your thoughts.
We look forward to hearing from you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.