I’ve had a really positive experience with Wordtune, especially for my university coursework—it’s been very helpful in improving my writing. I also want to highlight their excellent customer supp... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’ve been using Wordtune for over 5 years, and it has been a great writing assistant. It helps me rewrite sentences, improve clarity, and find better ways to express my ideas quickly. The platform is... Zobacz więcej
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i had forgotten to cancel a subscription before the renewal date and the payment went through. It clearly states no refunds. I explained the situation to the Nikki and she was quick to help me out. I... Zobacz więcej
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Definitely satisfied, but... I love the web-based version. In the future, I will rate the app 5 stars once it becomes more stable (sometimes it doesn't recognize the selected text) as well... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Wordtune is a Generative AI powered platform designed to enhance productivity and creativity in writing. It offers features like content rewriting, AI-driven suggestions, content creation, and summarization. Millions of professionals use Wordtune every day. Try it for free and get things done faster.
Dane kontaktowe
Shlomo Ibn Gabirol St 124, 451523, Tel Aviv-Yafo, Izrael
- help@wordtune.com
- wordtune.com
4,0
Dobra
566 recenzji
Odpowiada na 92% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I’ve had a really positive experience…
I’ve had a really positive experience with Wordtune, especially for my university coursework—it’s been very helpful in improving my writing.
I also want to highlight their excellent customer support. I accidentally subscribed to the yearly plan and was charged $120, but after reaching out, their team responded with kindness and quickly issued a full refund without any hassle.
That level of support really stands out. I’d happily use Wordtune again and highly recommend it.
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Wordtune
Hi Roohollah,
Thank you so much for your kind words! We're so glad Wordtune has been helpful for your coursework and that our team was able to resolve things quickly for you. It's wonderful to know that you had a great experience with our support.
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
My Go-To Writing Tool
I’ve been using Wordtune for over 5 years, and it has been a great writing assistant. It helps me rewrite sentences, improve clarity, and find better ways to express my ideas quickly. The platform is simple, fast, and very useful for editing essays , text, or messages. I also appreciate their support system alot!! the team is responsive and helpful whenever I need assistance. Overall, a reliable and effective tool for improving writing.
8 marca 2026
Opinia niezależna
Odpowiedź od Wordtune
Hi Maha!
Thank you for sharing your positive experience with Wordtune. We bare delighted to hear how the platform has supported your writing for over five years, helping you with clarity, rewriting, and expressing ideas effectively. Your feedback motivates our team to continue delivering excellent service and maintaining the quality our customers expect from us. 😍
We truly appreciate your kind words about the Wordtune and your wonderful experience about our support team—it means a lot to us.
We’re very grateful for customers like you and hope you stick with us for years to come!
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
Great Customer Service
i had forgotten to cancel a subscription before the renewal date and the payment went through. It clearly states no refunds. I explained the situation to the Nikki and she was quick to help me out. I enjoyed using the service as it made writing so much easier and gives you so many different options on how make yourself sound smart, cuz if I'm honest, writing papers isn't a strength I posses. I will resume my service with them once I go back to school in the future.
27 lutego 2026
Opinia niezależna
Odpowiedź od Wordtune
Hi!
Thank you so much for sharing your wonderful experience! We're thrilled to hear that Wordtune has been part of your academic journey. It's wonderful to know that you had a great experience with one of our support expert, Nikki.
Your kind words mean a lot to us, and we're delighted to have met your expectations.
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
Excellent Service and Quick Resolution
I recently experienced an unexpected subscription renewal charge, and while it was initially stressful, the Wordtune support team handled everything with professionalism and genuine care.
Nikki was kind, responsive, and understanding from the start. Ela was very thoughtful and proactive in resolving the issue as well. She carefully reviewed the situation, communicated clearly at every step, and personally ensured that my subscription was cancelled and a full refund was processed smoothly. Her professionalism and empathy truly stood out.
I really appreciated the patience, transparency, and efficiency throughout the entire process. Their customer support turned what could have been a frustrating experience into a very positive one.
A big thank you to Nikki and Ela for your outstanding support!
22 lutego 2026
Opinia niezależna
Odpowiedź od Wordtune
Hi Aleeza,
Thank you for sharing your experience and for your kind words about Nikki and Ela. We’re so glad they were able to turn a challenging situation into a positive one for you.
Your feedback means a lot to us, and we’ll be sure to pass along your appreciation to them.
Please remember, if you ever need assistance in the future, we're always here for you! You can always to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
SCAM!!!!!
I joined WordTune in 2025 and hardly used it. My subscription was AUTOMATICALLY renewed for $83.88, I guess because I forgot to cancel. I have since tried NUMEROUS TIMES to cancel my subscription for this year but there is NOWHERE on their site that I can find to cancel my subscription. This company borders on a SCAM. I would not recommend it to any serious writer. They literally make it almost impossible to cancel their services.
16 lutego 2026
Opinia niezależna
Odpowiedź od Wordtune
Hi Theodore,
We're sorry to hear your recent experience while cancelling. We understand that this situation can be frustrating, and we apologize for that. You can absolutely cancel at any time and that we want the process to feel clear and fair.
Please note that our plans are recurring, which means they auto-renew at the end of each billing cycle. This is also stated in our Terms of Use (https://www.wordtune.com/terms-of-use) to ensure our users are informed.
Nevertheless, we still hope you will allow us to make things right with you, and help you have a smooth Wordtune experience.
When cancelling your account, there are two things to keep in mind.
1. If you have subscribed through our website, you can cancel from your account page under Manage Plan.
2. If you subscribed through the iOS App Store, cancellation is handled through your Apple subscription settings.
Still not seeing it? Please let us help you by sending us an email at: help@wordtune.com or through our Help Center: https://support.wordtune.com/en/ and clicking the Wordtune icon.
We’ve also just sent you a direct message. Please reply there with the email tied to your account and we’ll take care of this right away.
Wordtune Team
Let's go Wordtuneeeee
I use this a lot of the times during my high school period. It made my essays look more decent and fix the grammar and vocab issues too. Really appreciate this app. Also the help center is really professional :)
8 lutego 2025
Opinia niezależna
Odpowiedź od Wordtune
Hey there!
We're so happy to hear about your amazing experience with the app. We're also thrilled to hear how Wordtune helped you with your grammar and vocabulary concerns during your high school days. Your positive experience with the app and our support team means a lot. That’s exactly what we aim for.
Please know that you can always reach out to us at help@wordtune.com
if you have any questions or need support in the future. We’re always here.
Happy writing! ✨
Wordtune Support
Best AI app
I love this app, I’ve been using it since 2022 but switched to the app version which is more suitable for me. Wordtune offers so many good rewrites that I can choose from, and I’m honestly just so grateful for this app every day. I’ve tried other AI platforms but they just don’t compare.
3 lutego 2026
Opinia niezależna
Odpowiedź od Wordtune
HI there,
Thanks so much for your wonderful feedback! We love hearing from our users about how Wordtune supports their writing journey, especially knowing you’ve been with us since 2022 and that the app version works even better for you.
Your kind words about our rewrites truly mean a lot to our team, and we’re so glad Wordtune stands out for you compared to other AI tools. Thank you for putting a smile on our faces—we’re grateful to have you as part of our community and hope you stick with us for years to come!
Please know that you can always reach out to us at help@wordtune.com
if you have any questions or need support in the future. We’re always here.
Happy writing! ✨
Wordtune Support
Wordtune’s been a great tool to…
Wordtune’s been a great tool to integrate AI into my written tasks. It makes it all easier to keep my voice, but get more done. Email, crafting content, reviewing reports, whatever. I’m a big fan! So I had to share the goodness
Also I really appreciated how kind and human the support was
5 lutego 2026
Opinia niezależna
Odpowiedź od Wordtune
Hey Steven!
It’s wonderful to hear how Wordtune has become such a valuable part of your workflow! We’re so glad it helps you stay true to your voice while getting more done. That’s exactly what we aim for.
And thank you for sharing the love, your kind words about our support team mean a lot to us.
Keep doing amazing things, and we’re here if you ever need anything!
Wordtune Support
mobile app
still using this app and still working. i am using the mobile app by the way!
4 lutego 2026
Opinia niezależna
Odpowiedź od Wordtune
Hi Jewel,
We're thrilled to hear you're still enjoying Wordtune and that the mobile app is working well for you! It's great to know we're part of your daily routine. Keep creating and let us know if you ever need a hand!
Feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center should you need help.
Happy writing!
No response it’s been 5 days already 😡…
No response it’s been 5 days already 😡 charged $118
22 stycznia 2026
Opinia niezależna
Odpowiedź od Wordtune
Hi Kendra,
We sincerely apologize for any inconvenience caused while cancelling your account, and appreciate you bringing this to our attention.
We take every concern with the utmost urgency as our goal is to always provide excellent customer service. We would like to resolve this issue with you right away. In order to do that, please keep an eye out for emails from our team at help@wordtune.com as a dedicated team will be there to handle your case and offer you prioritized and personalized support.
Cancellation should be easy if that's what you want and our customer support is always here to help.
Hoping to have this resolved soon.
The Wordtune Team
A wonderful app that allows me to…
A wonderful app that allows me to confidently manage my work in a profession and quality.
25 stycznia 2026
Opinia niezależna
Odpowiedź od Wordtune
Hey Lama!
Thank you for sharing how you find Wordtune a great tool for your profession. We really appreciate the time you took to share your positive experience with the app.
Your kind words mean a lot to us, and we're delighted to have met your expectations.
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Happy writing!
Wordtune Support
I was charged without authorization and…
I was charged without authorization and have been charged almost $360 over the past two years without knowing. I cancelled the subscription 3 times two years ago and somehow I was still signed up for a subscription I never used! If you look at the Better Business Bureau they have many awful reviews and complaints on the exact same issue! RATED F ON BBB.
Nikki in customer service told me she was going to make this right and offered me $12.50 cents. Awful terrible company. Do not use !
23 stycznia 2026
Opinia niezależna
Odpowiedź od Wordtune
Hi Hannah,
We’re truly sorry to hear about your experience and the frustration this has caused. It’s clear that this situation has been deeply upsetting, and we want to address your concerns seriously.
We’ll review the details of your account and work to resolve this as quickly as possible as soon as we verified your account using the information we've requested from your end.
Cancellation should be easy if that's what you want and our customer support is always here to help.
We look forward to hearing from you!
The Wordtune Team
I love this!
19 stycznia 2026
Opinia niezależna
Odpowiedź od Wordtune
Hi Toms!
We are thrilled about your positive experience with Wordtune and we are glad you're loving your app experience!
We’re very grateful for customers like you and hope you stick with us for years to come!
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
Odpowiedź od Wordtune
Hi,
We sincerely apologize for any inconvenience caused while canceling and appreciate you bringing this to our attention.
We know how important it is to have support you need, especially for this type of requests.
Our team is committed to resolving this situation for you. In line with that, we've requested more information from you to help us locate your account. Once we have your correct account information, we will work on finding a resolution as soon as possible.
Hoping to hear from you soon!
Wordtune Support
Helps rewrite sentences in different…
Helps rewrite sentences in different tones or styles.
IT Improves clarity, flow, and grammar.
It Works across many writing contexts (emails, essays, reports).
1 grudnia 2025
Opinia niezależna
Odpowiedź od Wordtune
Thanks so much for your thoughtful feedback! We love hearing from our users about how Wordtune helps rewrite sentences in different tones and styles while improving clarity, flow, and grammar. Comments like yours truly put a smile on our faces.
We’re so grateful to have you as part of our community and hope you stick with us for years to come!
Please know that you can always reach out to us at help@wordtune.com with any questions or concerns in the future, we’re always here.
Happy writing! ✨
Wordtune Support
DO NOT TRUST this company
DO NOT TRUST this company with your financial information. They charged me for a yearly subscription (83.88) for an account that had previously been canceled! Keep track of your bills and watch out for charges. This company should be held accountable for this. Imagine how many people miss these charges.
26 listopada 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Kendall,
I’m really sorry this happened. I completely understand how upsetting it is to see a charge come through after you believed your subscription was cancelled. You’re absolutely right to be protective of your financial information, and I want you to know we take this very seriously as well.
We’ve looked into your account and confirmed that the charge was made in error on our end. I truly apologize for the frustration and loss of trust this caused, that’s not the experience we want for any of our customers.
Rest assured that we’re actively investigating what caused this so it doesn’t happen again, and I appreciate you bringing it to our attention.
Thank you for your patience while we work to make this right. If there is anything else you’d like us to review or if you have any further concerns, we're here to help.
Wordtune Support
WARNING: SCAM Unauthorized charges for 100 of dollars
I was charged hundreds of dollars without my approval or consent. None of these fees were communicated in any form. I cancelled my subscription but they kept charging me for years without me knowing. Extremely unethical and misleading and customer support did nothing to help. I can’t warn you enough — do NOT trust this service.
UPDATE: I reached out to customer support again regarding the 357 dollars they withdrew without my knowledge or approval. Will provide update after I hear back.
Received a “Delivery Status Notification” saying the email address provided in wordtunes reply below was not found and that my message wasn’t delivered..
21 listopada 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Kund,
I’m sorry to hear about your experience. I completely understand how upsetting it must feel to see charges you weren’t expecting, and I apologize for the frustration and distress this has caused. This is definitely not the experience we want any of our users to have.
I want to assure you that we take situations like this very seriously, and I’d really like the chance to look into your account so we can understand what happened and help make things right.
Kindly note that our plans are recurring, which means they auto-renew at the end of each billing cycle. This is also stated in our Terms of Use to ensure our users are informed. Users also have the option to cancel their subscription anytime through their account page to stop future renewals. You may check this article for guidance: https://support.wordtune.com/en/articles/5304438-how-to-cancel-my-wordtune-plus-or-unlimited-subscription
Nevertheless, we would truly appreciate the opportunity to make this right for you and help ensure a smoother Wordtune experience moving forward. Please reach out to us at help@wordtune.com, or contact us through our Help Center: https://support.wordtune.com/en/
by clicking the Wordtune icon.
Our team will be more than happy to look into this for you.
Thank you for bringing this to our attention, we’re here to help. 🙏
Wordtune Support
Great Writing Tool With Excellent Support
Wordtune has been a game-changer for me. It helps improve my grammar, clarity, and overall writing flow in a way that feels natural and easy. Whether I’m fixing small mistakes or rewriting full sentences, the suggestions are always helpful and on point.
15 listopada 2025
Odpowiedź od Wordtune
Hi Alexis,
Thanks so much for your wonderful feedback!
We love hearing how Wordtune has become your writing “game-changer”, especially how it helps you improve grammar, clarity, and flow in such a natural, easy way. Your kind words really made our day. We’re so grateful to have you in our community and hope you stick with us for a long time!
Please remember, you can always reach out to us at help@wordtune.com if you ever have questions or concerns, we’re always here for you.
Happy writing! 😊
Wordtune Support
Customer Service is bad
Customer Service is bad. I send from mails to help center to fix ai workspace on spices (on black under purple text, mostly). They are just lazy and do nothing. Beware of frustration when using it. PS: I in fact used it since 2020, and 2023 was its peak, now is garbage
14 listopada 2025
Opinia niezależna
Helpful software, good service
I found the multiple rephrasing options very helpful and diverse. I also appreciate their customer support for being attentive, considerate and responding swiftly to my concerns
15 listopada 2025
Opinia niezależna
Odpowiedź od Wordtune
Hi Omotola,
Thank you so much for your kind feedback! We're thrilled to hear that Wordtune’s multiple rephrasing options and attentive customer support helped make your writing more efficient and enjoyable. It's wonderful to know that you had a great experience with one of our support experts. Your kind words mean a lot to us, and we're delighted to have met your expectations.
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com
or through Wordtune's Help Center.
Wordtune Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.