I really appreciate the help and patience that Tanzeel has given me while I’m contemplating in using my voucher or exchanging it with something else. He is very kind and courteous. Keep it up!
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Tanzeel Hanif took excellent care of me at Wondergifts. He was prompt, polite, and made sure everything was sorted perfectly. I had a fully satisfying experience and felt well supported throughout. R... Zobacz więcej
Reakcja na opinię
Honestly I had many challenges with my staycation booking for days trying to get a confirmation from the different agents from WonderGifts. However Thursday night Tanzeel Hanif got all my requirement... Zobacz więcej
Reakcja na opinię
Liza Wendy provided a great support , being very professional . I had booked wrong ticket but liza went extra mile in understanding the mistake and providing what I require . Thanks
Reakcja na opinię
4,5
Doskonała
495 recenzji
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good customer service
Very good customer service. Solved the issue in good way. Great support by Tanzeel Hanif Thanks
9 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
We’re delighted to hear that you had a positive experience with our customer service and that your issue was resolved smoothly. Tanzeel Hanif will be especially happy to know that his support made a difference.
We truly appreciate your support and look forward to assisting you again in the future!
Yes it was great !especially to tanzeel…
Yes it was great !especially to tanzeel Hanif,I booked today the massage and the response was quick. Thank you
8 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
We’re very happy to hear that you had a great experience and that Tanzeel Hanif was able to assist you quickly with your massage booking. We’ll be sure to pass along your kind words to him — he’ll truly appreciate it.
Thank you again for your support, and we look forward to serving you again soon!
Thank you Miss Joyce for you support
Thank you Miss Joyce for you support
7 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
Thank you for your kind words! We’re delighted to hear that Joyce was able to support and assist you. Your appreciation means a lot to us, and we look forward to serving you again soon.
Seamless process and well attended by…
Seamless process and well attended by Diana. All queries were solved.
7 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
Thank you for your kind feedback! We’re delighted to hear that you had a seamless experience and that Diana was able to assist you effectively with all your queries. Your support is truly appreciated, and we look forward to serving you again soon.
Close to very good/excellent, with a little tweak about listening first rather than assuming.
There was a bit of “we can’t do that according to Terms & Conditions” but when I pointed out their booking terms allowed for a change they went away and investigated and, to be fair, agreed that was correct and made the changes without any argument.
It’s frustrating always to be faced immediately with a blank hand, and I do wish companies would train their staff to listen rather than quote back Ts&Cs, but once explained they were easy to deal with. So it would have been 5* if that listening was upfront, but still the feedback is good.
4 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
Thank you for taking the time to share your detailed feedback. We appreciate your honesty and are glad that, after further review, our team was able to assist you and make the requested changes smoothly.
We also value your comments regarding communication and listening to customer concerns upfront, as this helps us improve the experience we provide. Your feedback will certainly be shared with the team as we continue to enhance our service standards.
Thank you once again for your understanding and for recognizing the efforts made to resolve the matter. We truly appreciate your support and hope to provide you with an even better experience next time.
Odpowiedź od Wondergifts
Thank you for your kind feedback! We’re glad to hear that Justin was very helpful during your experience. We truly appreciate your support and look forward to assisting you again soon.
Justin has made my experience smooth
Justin has made my experience smooth , super fast and easy. Very prompt !
7 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
Thank you for your wonderful feedback! We’re so pleased to hear that Justin made your experience fast, and hassle-free. We’ll be sure to share your kind words with him. Your support is greatly appreciated, and we look forward to assisting you again soon!
Liza was great helping booking tickets…
Liza was great helping booking tickets at cinema and restaurant. Super responsive. Great work
6 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
Thank you for your wonderful feedback! We’re delighted to hear that Liza was able to assist you with your cinema and restaurant bookings and provided such responsive support. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again soon!
They are not providing what they…
They are not providing what they promised at website! I bought the Al Marmoom Luxury Dome Stay: One Night Full Board with G-Class Safari & More and they simply said when I asked to confirm the booking that there is NO SAFARI !!!! I mean it says in the title as well as what is included section that there is safari included. It is an expensive experience and there is no excuse for cheating people! They are just good at taking people’s money
6 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
Thank you for sharing your feedback, and we’re truly sorry to hear about the confusion and disappointment regarding your experience.
We understand how frustrating this situation must feel, especially when booking a premium experience. Please note that all inclusions, exclusions, and experience details are listed on the website to ensure full transparency for our customers before purchase and booking.
That said, we sincerely value your feedback and understand the importance of clear communication when it comes to experience inclusions. We would appreciate the opportunity to review your booking and the information shared with you in more detail.
Kindly send your order details to support@wondergifts.com, and our team will be happy to investigate the matter further and assist you toward a suitable resolution.
Thank you Diana for handling my request…
Thank you Diana for handling my request and getting it sorted in few minutes only
Much appreciated
6 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
Thank you for your kind feedback! We’re delighted to hear that Diana was able to assist you promptly and resolve your request within minutes. Your appreciation means a lot to us, and we look forward to serving you again.
Odpowiedź od Wondergifts
Thank you for your great feedback! We’re pleased to hear that you found our service fast and efficient in resolving your concern. We truly appreciate your support and look forward to assisting you again.
The service and professionalism I…
The service and professionalism I received from the Wondergifts.ae staff, Daisy and Tanzil Hanif, were exceptional. They were prompt in responding to my queries and gave their best in resolving them.
I am truly grateful and appreciative of all their efforts in helping to contribute to my partner and me having a great time using their parasailing and jet ski vouchers.
Thank you once again.
5 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
Thank you so much for your thoughtful and detailed feedback! We’re delighted to hear that Daisy and Tanzil provided you with exceptional service and were able to assist you promptly and professionally.
It’s wonderful to know that their efforts helped make your experience with the parasailing and jet ski vouchers such a memorable one for you and your partner. Your appreciation truly means a lot to our team.
Thank you once again for your kind words—we look forward to serving you again in the future!
Very helpful and on point solution.
5 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
Thank you for your kind feedback! We’re so pleased to know that you found our support helpful and the solution effective. We truly appreciate your support and look forward to assisting you again soon.
Justin has been a great help in sorting…
Justin has been a great help in sorting out our booking and making it happen. Thank you so much, went above and beyond and we’re so grateful.
4 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
Thank you so much for your kind words! We’re thrilled to hear that Justin was able to assist in organizing your booking and make everything come together smoothly. He truly takes pride in going the extra mile, and your appreciation means a lot to us.
We’re grateful for your support and look forward to welcoming you again soon!
Odpowiedź od Wondergifts
Thank you for your kind feedback! We’re glad to hear you had a positive experience with our customer service. We truly appreciate your support and look forward to assisting you again soon.
Speed and effi iency
2 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
Thank you for your kind feedback! We’re pleased to know you valued the speed and efficiency of our service. We look forward to assisting you again in the future!
Excellent and swift response by Tanzeel…
Excellent and swift response by Tanzeel Hanif
2 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
Thank you for your wonderful feedback! We’re delighted to hear that you received an excellent and swift response from Tanzeel Hanif. We’ll be sure to share your kind words with him—he’ll truly appreciate it. We look forward to assisting you again soon!
fast and effective customer service by…
fast and effective customer service by Daisy
1 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
Thank you so much for your kind words! We're thrilled to hear that Daisy provided you with fast and effective customer service. We'll be sure to pass along your feedback to her—she’ll really appreciate it. We look forward to serving you again soon!
Tanzeel Hanif was very friendly and…
Tanzeel Hanif was very friendly and helped us a lot, excellent service
1 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
Thank you for your wonderful feedback! We’re delighted to hear that Tanzeel Hanif was friendly and provided excellent support. He’ll be pleased to know he was able to assist you so well. We truly appreciate your kind words and look forward to serving you again soon!
Great service and support by Tanzeel…
Great service and support by Tanzeel Hanif. Thanks
1 maja 2026
Opinia niezależna
Odpowiedź od Wondergifts
Thank you for your kind feedback! We’re delighted to hear that you received great service and support from Tanzeel Hanif. We’ll be sure to share your appreciation with him. We look forward to serving you again soon!
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