Wimdu Recenzje 

GINGERS!!!! WORST page EVER! EBOL*A AI*DS WIMDU. THEY TOOK MY MONEY AND DONT ANSWEAR EMAILS. JESUS CHRIST!!!! ALLAH*U

Stay away from WIMDU! WIMDU has the slowest website, and an even worse customer service. they just won't react or call back. Apparently they only have one (1) customer rep available and this Raquel Carrilho is not the brightest one. She just answers by sending their terms and agreements and that's how far she gets. We had a 400 euro damage claim that is not met by WIMDU and they required a FAX (really, yes, really) of 8 pages to be sent to their office. The worst of it all is that they neveer vet their customers. So stay away from WIMDU!

Host canceled a week before our arrival! it seems the hosts on wimdu can cancel your reservation anytime! we had planned our trip two months before our trip on Wimdu and they let the host cancel on you a week a head of your arrival time-funny that the place is still available to rent!and they hold our payment for two months!I wish I knew this is even possible , at least I could reserve a hotel room 2 months ahead of time with reasonable price! a week notice it's too late to plan and find a reasonable rate accommodation in US!have a backup plan if you are relying on this site hosts!I am really disappointment!and will never use this website and the host called "Elle Wien" who manage lots of properties in NYC and San Diego on Vrbo and Wimdu!and they say it takes up to 7 days to refund your credit card charges..be careful and have backup plan..this website and host are not reliable!

Having booked an private room in an apartment in Prague 21st May to 28th May, imagine our disappointment when we saw the room, dusty, window hanging from frame, furniture falling to pieces, fridge seal taped up, stained and cracked crockery, wiring sticking out of walls, no lock on private room door. Got fobbed off by host. couldn't believe what good reviews this place had, they must be made up. we sent photo evidence to Wimdu, and they didn't seem to want to know, we got a refund of their fee £20. They say that property is checked, not this one. This is on their website,
QUALITY CHECKED APARTMENTS

We’re committed to ensuring guests have a quality Wimdu experience. That’s why we introduced our Wimdu Triple Check to verify properties are up to our strict standards.

What a joke.
we will not be using for recommending this company ever.
anyone wanting to see my photos are very welcome.

Unprofessional company
Horrible company. They have scammers and fake apartments on their platform, not to mention they charge hidden fees which range from 10 to 21% based on the country you're in.

Have just paid 3x for an apartment in Tel Aviv. When I phoned they were helpful but made me rebook twice more, restarting browser etc.They INSIST they have not got our money in their system yet...the cancellation doesn't work because it's not showing our booking yet.The contact the owner button sent an e mail to the owner, and actually Hugo tried to ring the owner, who was out. I hope they respond-but there are no reviews on the site and the owner has had the property since April 16......HOPE its not a scam........

Absolutely horrible way of handling payments. I made a booking request. Wimdu took the money from my account immediately when I made the request. The request was refused after few hours. It took 6 days until the money back to my account. Without having the money in my account I was not able to make another booking and I needed one during the following 2 days. I called customer service and they told me it was my fault that I did not read the terms and conditions carefully. This is WIMDU's fault for taking/blocking funds before making sure that service will be provided.

Very rude people. They dont send any information about the booking and then, one day, the guest show up at your door. Wimdu never more. No App for Android. Also, no communication. Poor communication. I am out! Airbnb is way better.

We had an issue with synchronization with the Airbnb agenda. It was clearly blocked on Airbnb and it didn't block in the Wimdu agenda. We had a double booking and Wimdu tells me it's our our mistake. This because if you sync TripAdvisor with Airbnb and it blocks in Airbnb this doesn't mean that it will block in Wimdu. I tried several times to explain Wimdu that it should have blocked in Wimdu too. But in the end I had to pay the cancellation fee and received a bad automated review.
Can anyone relate to this too?

Fatal. My apartment in Lisbon was under construction and Wimdu refused to give me back in money. It does not offer solutions to problems and keeps your money. Excessive risk.

They just are not worth it!
I have a house to rent, I work with boking and airbnb and the fact is that the wimdu is several light years away. The service is awful. They just can not solve my problems. I rarely can get into my account. I might even have forgotten my password and when I ask to renew it, I do not receive any mail so that I can actually renew it!
Days later I can enter and then I can not enter.
A real waste of time!
I do not advise anyone. Use airbnb or boking

We sent Wimdu two emails from our Ipad and gave them our mobile number the morning after our arrival in Las Palmas,saying that the property was not acceptable and we would give details if requested.
We explained (several times) that our PC in the UK could not be accessed by us but they could use either the Ipad or mobile for such details.
Wimdu never ever contacted us,so we told them we were moving and went However when we arrived home in the UK we found emails from Wimdu on the home PC saying that as we had not responded to these (unseen) emails our money was forfeit.
This remains their position despite not denying our emails to them or rebuffing our grounds for moving (photos etc).

Two reasons that leave me pulling out of this whole thing after the initial experience as a host.

1. We waited a week after listing our room, and heard nothing. I rang, spoke to a guy who was difficult to understand, and sounded like he was home with the baby, waited 4mins listening to music at £0.65 per minute while he put me through, and was then cut off. Nothing. Then I wrote on their chat box, and was phoned back, seemingly from New York. He too sounded like some bloke doing it from home, rather than anyone official. He asked me if it was right that the room was unavailable on a particular weekend, and I said yes it was right. That was it. He activated it. So there was absolutely no check on anything about us as hosts, or about the room, or whether we were prepared. So the quality of rooms and hosts will be anybody's guess. Plus I already know that it will be impossible to get hold of anybody if something goes wrong - as the many other reviews confirm.

2. An hour or so later I looked to see the listing. I searched for 1 person travelling for dates I know we are available. The list Wimdu offered started with a couple of cheap rooms, and then offered me as a single traveller apartments for 2-4-8 people! Our lovely room for 1 person was listed after all of those, right at the bottom. So any single travelling person would not see it. When I log in, Wimdu is telling us our advert is unattractive: We need 15 pictures not 5, err of one room!! We need to make the cancellation flexible, not strict, err it was their choice and we thought about it. We need to charge less to be competitive, err no thanks. What I realise, is that their reason for demoting us to the bottom of the list is that their algorithm thinks our single bedroom is less attractive for a single traveller than the apartments for 2-4-8 people. It is barmy! We have a room that is one hell of a lot nicer than the competition, the 5 photos show it, we know what we want to charge, and we don't want cancellations 2 days before. I think we can trust the traveller to make a judgement about what to book. I don't need the Wimdu system to decide for them, and make us invisible below things that are clearly wrong. It is exactly what other reviewers have said - Wimdu apply pressure on the hosts to lower price, allow cancellations, etc. No way! Enough already.

You don´t get any help from Wimdu!

We rented an apartment for a week via Wimdu in Apartment Novello Road, Fulham, London. One of us got an allergic reaction because of mould in the accommodation, so we really had to move out and find another place for the rest of our stay.
We got no help from Wimdu despite we called them instantly the very first morning.!
"If you are unhappy with the property for any reason you must contact our Customer Support Team within 24 hours of checking in. We will do our best to help resolve the issue as quickly as possible."

Bullsh*t! This beautiful talk is nothing but bullsh*t!
They needed proof, like photos... Well, how do you find proof in this situation?

So, not one single pound of refund! No security for the customer at all!
And at last, Wimdu do not allow you to write a review on their site!
Wonder why???

Tried to book a villa in Mallorca, online, went through payment process and Wimdu took payment in full. Then we had the nonsense of completing a profile for the letters benefit.... renting a villa not going on a date. then after 24 hours email from Wimdu saying tough luck cancelled because the letter hasn't replied in the 24 hours allowed. An hour later another email from the letter saying it was already booked anyway. Wimdu then tell us the refund will be with us in 3 days. So the Wimdu business model is to take immediate payment for villas that are not available and sit on the money for a couple of days. A CON.

I booked with Wimdu for my holiday in Amsterdam. Because it was my first time using this kind of platform for accomodation, I was reluctant, but everything went smoothly. I even contacted the wimdu customer support via phone to ask about my payment They were quick and clarified my questions. the stay was very pleasant, and so was the communication with my host. Will surely use the site again!

I called the customer support before booking because I had some questions about the payment. Not only did they clear all my doubts but also offered to call the host to double check availability and amenities.
Will use them again for sure!

I have, up until recently been happy with WIMDU although The Rivals have a much wider market. Booked 6 months ago to go to Lanzarote for a week in February (very busy high season hence early booking) 3 days before travel, curt message from the "host" telling me apartment not available! Offered me one on other side of island in remote resort. Not acceptable so Wimdu said they'd help me.. left me dangling all over weekend (NO 24/7 hotline) not knowing what was happening re my money or alternative accommodation found. Finally today (less than 24 hours before I fly) email saying no hosts found so refunding money. Fortunately my husband was wise and booked alternative with booking.com, so we wouldn't be at Arriceffe airport tomorrow with nowhere to stay! Very stressful weekend indeed, absolutely unacceptable. WIMDU have lost a customer!

I booked a rental on Wimdu, and the "host," tried to get me to switch my rental to another apartment across town. I didn't like the alternate apartment, and so I declined. Then, she began to use all kinds of threats and intimidating tactics to bully me into taking actions that would make me have to pay for the rental without having a place to stay. I had to be very firm with the host, and jump through hoops with the wimdu staff to get out of the rental and get all my money back. It was an AWFUL experience, and the worst part is, the wimdu site won't let me review the host and warn others! These sales tactics (bait and switch) are illegal in the U.S., and by colluding with the host, the whole wimdu company is liable. Watch out! Go elsewhere!

I have advertised my b&b on Wimdu, but yesterday removed my listing due to the terrible way they treat hosts.
We received a booking for 2 people which we accepted, however when the guest arrived he was a single man expecting to bring local 'ladies' back to spend the night with him.
When we advised him this was not allowed he advised Wimdu that we had cancelled his reservation. This was not the case, and in fact we allowed him to stay one night (alone) as he had nowhere else to go.
Wimdu dealt with this situation extremely badly, threatening us with a one star review and no payment. They kept insisting that we accepted a booking for 2 people so we had to allow 2 people to stay. They kept sending emails threatening us of what they would do to our listing, rather than trying to help us.
Also we upgraded this guest to a better room and then Wimdu told us we are not allowed to do that!! Why?
So in the end they didn't pay us anything, although we allowed this man to stay one night.
Don't use this company as they won't help you if you encounter any problems, they don't care about people, only about the money.
Disgraceful