Wiltshiretyres Recenzje 

102
Wynik TrustScore: 4.5 na 5

4,4

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Oceniono na 5 z 5

We have used Wiltshire Tyres the last few years. They always communicate well - Nas is good on the phone and in person. I called today asking if I could get an MOT and luckily they had a space this af... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The mobile tyre fitting service was helpful, efficient and good value for money. I made an error with the tyre size and they were understanding and waved the extra callout fee which is appreciated. Gr... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Avoid Wiltshire Tyres Melksham at all costs, disgraceful service and no duty of care to their customers. Over £700 spent on four tyres & front wheel alignment. The tyres lasted only 3000 miles due to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Mobile fitter, Jake, went above and beyond. Thank-you Wiltshire Tyres. Due to a family emergency they could not fit on the original date. However the Wilthshire Tyre team prioritised the fitment -... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

102 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,4

Wszystkie recenzje

(102)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

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Oceniono na 5 z 5

I went to Wiltshire Tyres in Andover…

I went to Wiltshire Tyres in Andover for help with a windscreen washer problem. It was more complicated than I expected and took three quarters of an hour to fix. Because I work at the local Hospital the manager did not charge me, which I thought was extraordinary generous of him. All he asked was that I review him which I am very happy to do both for his kindness and for fixing my problem. I hope he reads this and my appreciation.

11 września 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Hi Trish,

Thank you so much for your lovely review — that really made our day. We’re delighted we could sort your windscreen washer problem and are glad the manager could help out. It was our pleasure to assist, and we truly appreciate your kind words.

Thank you for taking the time to leave the review — we’ll make sure the manager and the team see it. If you need anything else, we’re always here to help.

Kind regards,
Wiltshire Tyres Team

Oceniono na 5 z 5

I recently had an issue with a nail in…

I recently had an issue with a nail in my tyre, and Nas and the team were absolutely fantastic. They were on the ball and extremely accommodating, providing quick and efficient service. Their professionalism and friendly attitude made a stressful situation much easier to handle. I highly recommend their services for anyone in need of vehicle maintenance. Thank you, Nas and team, for your excellent customer service!

30 lipca 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Hello Michael,

Thank you for your wonderful review! We’re so glad Nas and the team could turn a nail-in-tyre stressor into a quick, accommodating fix. Their professionalism and friendly attitude are exactly what we aim for, and it’s fantastic to hear they made your experience easier.

We appreciate your recommendation and look forward to helping you with any future vehicle maintenance!

Kind regards,
Wiltshire Tyres Team

Oceniono na 5 z 5

Excellent Service from Wiltshire Tures…

Excellent Service from Wiltshire Tures in Royal Wootton Bassett. Kate and the team have been fantastic. I was experiencing issues with my vehicle, they took it in at short notice, put it on the diagnostic and had the parts delivered and fitted the next day. Communication was excellent throughout. I can not fault them. I will be using you again! Much appreciated, thank you.

24 lipca 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Hi Joanne,

Thank you so much for your kind review! I’m delighted Kate and the RWB team could jump on your diagnostic, secure the parts, and have everything fitted by the next day. Clear communication is key, so it’s wonderful to hear you felt kept in the loop every step of the way.

We really appreciate your support and look forward to helping you again whenever you need us!

Cheers,
The Wiltshire Tyres Team

Oceniono na 5 z 5

Fab, speedy service!

Good group of guys and girls....rocked up expecting £100+ bill to replace a tyre....instead just a faulty value which was fixed free of charge! Huge thanks .....not bad for a late in the day ask too!! Top guys!

16 lipca 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Hi Jenine,

Thanks so much for sharing this! I’m thrilled we could turn your late-day tyre scare into a quick valve fix—free of charge, no less. Our “guys and girls” will be over the moon to hear they made such a positive impression.

It’s always our goal to keep things speedy and painless, even when you pop in at the last minute. We really appreciate your kind words and can’t wait to help you again—hopefully under less dramatic circumstances next time! 😉

Cheers,
The Wiltshire Tyres Team

Oceniono na 5 z 5

I have used Wiltshire Tyres mobile…

I have used Wiltshire Tyres mobile fitting for a couple of vehicles recently and I cannot fault them. Easy to book online and they keep you informed via email and phone. The two lads who have changed my tyres recently have been a pleasure and extremely friendly. Service has been second to none. Extremely professional and I will definitely keep on using them in the future and I fully recommend them to anyone.

16 lipca 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Hi Nic,

Thanks so much for your lovely review! I’m pleased our mobile fitting service worked well for you, and that booking online was a breeze. I’ll pass on your kind words to the lads who’ve been out to you; they’ll be chuffed to hear they made your experience a pleasure.

It means a lot that you’d recommend us, and we can’t wait to help you again whenever you need new tyres!

Cheers,
The Wiltshire Tyres Team

Oceniono na 5 z 5

Tyre replacement and alignment

Had been advised by the dealer to get my tyres changed and so booked, through BlackCircles, two new front tyres, with balance and alignment, at the Weyhill branch in Andover. Great service, yet again, from the guys there especially Taylor who carried out the work and who noticed that the tyres did in fact still have maybe several months of wear left. Better to be safe and sure but like others have said, no hard sell ... only courteous service and advice. Thank you.

3 lipca 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Hello Ian,

Thank you for your thoughtful review! We’re delighted Taylor and the Weyhill team could provide courteous, expert advice, especially in checking your front tyres’ remaining wear and confirming there was no unnecessary work to be done. It’s our policy to prioritise safety and transparency over hard selling, so we’re pleased you appreciated that approach.

Your continued trust means a great deal to us, and we look forward to assisting you again whenever you need us.

Kind regards,
Wiltshire Tyres Team

Oceniono na 5 z 5

Change small indicator bulb…

Dropped in to the Weyhill autocentre as I needed to have the small indicator bulb on the side panel of the car replaced. They did it right away and assigned Taylor to the job. He was extremely helpful and professional in his manner.

1 lipca 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Hi Lorraine,

Thank you for your review! We’re delighted that Taylor and the team at our Weyhill Autocentre could replace your indicator bulb right away. It’s wonderful to hear you found Taylor’s approach both helpful and professional.

We appreciate your feedback and look forward to assisting you again in the future!

Kind regards,
Wiltshire Tyres Team

Oceniono na 5 z 5

Awesome experience from Wiltshire Tyres…

Awesome experience from Wiltshire Tyres (Weyhill branch). I only popped in to book a slow puncture repair. The team offered to do it there and then. Best of all, as the issue was only a faulty valve, they repaired it for free and had me back on the road within 20 mins.
So refreshing to have an honest and decent garage near work. I’ll certainly be using again and thoroughly recommend.

25 czerwca 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

AC198,

Thank you for sharing your experience at our Weyhill branch! We’re delighted we could repair your slow puncture’s faulty valve on the spot and get you back on the road so quickly—and at no charge. Honesty and efficiency are cornerstones of our service, so your feedback means a lot to us.

We look forward to welcoming you back and appreciate your recommendation!

Kind regards,
Wiltshire Tyres Team

Oceniono na 1 z 5

Dangerous company

One star is too good unfortunately! I went through Black Circle (who are dealing with this below standard company ) so please Wiltshire Tyres I DO NOT need your feedback on this post! This is to warn everyone that you should NOT trust them ! They came to my house and fitted two tyres for me ..both lost air.. drivers side had a fracture in the wheel … THAT SHOULD HAVE BEEN SPOTTED… or THEY CAUSED IT. So we will leave that as neglect ..
The front passenger side was losing air as I was on my way to a garage to fix the fracture … that hadn’t been sealed correctly… also neglect !!! I had to pay another garage to fix their mistakes. They have lied to Black Circle. I wouldn’t trust them with a child’s play car!!! Dangerous company that feels it okay to mess with people’s cars!!!
I am also reporting to Trading Standards as I feel they were only worried about a claim … their whole customer service and the manager Kieran (who decided to be very abrupt with me on the phone) when they had clearly been negligent.. One thing I will note my car had passed its MOT 2 days earlier by Mercedes

. I highly recommend you pay to go to a reputable company

PLEASE NOTE THIS NOTHING ABOUT A CLAIM… this is a very serious warning to motorists not to use this company .. if I had gone on the motorway straight afterwards I could have had a blow out!!! All Wiltshire Tyres were worried about was not doing their job correctly!!

In reply. The second tyre was only noted once I went to the garage to get the fracture fixed by a professional company . It started losing air , so I asked them to check the tyre and they noticed it hadn’t been sealed correctly ..,what would you want me to do ? Ask you to come back out?? That’s so funny ! . Also, I contacted several tyre company’s , who all agreed the fracture should have been noticed .. I didn’t ask you to fix it.. but when you think a professional company are looking after your car and actually they aren’t .. so thank you so much for your reply .. but it’s still a useless company and I haven’t changed my mind

10 czerwca 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Sally,

We’re very sorry to read this review. While we appreciate your decision to direct this review to warn others rather than engage with us, we feel it is important to clarify a few points for the sake of transparency.

Two tyres were fitted to your vehicle on Thursday. You mentioned during your phone call with us that no issues were noticed until Sunday. We were informed of a problem on Monday and promptly reattended on Tuesday. During that revisit, a fracture in the driver’s side alloy wheel was identified and fully documented. This type of issue can be difficult to spot during initial fitting, as fractures sometimes only present once the tyre is under full pressure.

As a mobile tyre fitting service, we are not equipped or authorised to repair or seal cracked wheels. Once the fracture was found, this was explained to you, and it was advised that the wheel would need professional repair.

We’d also like to be clear that no concerns about the second tyre were raised with us at any stage. Had they been, we would have been happy to investigate.

Regarding your call with our manager, we’ve reviewed the recording and are confident it was handled professionally. That said, we acknowledge that the situation could have been managed with more care and will take that on board.

We have provided Blackcircles with all relevant notes and photos, and strongly refute any claim of dishonesty. We take vehicle safety and customer feedback very seriously and always aim to act fairly, promptly, and responsibly.

The Wiltshire Tyres Team

Oceniono na 5 z 5

Outstanding Service from RWB Branch

Took my son's van in because of a slow puncture. They diagnosed a slight air leak from an old alloy rim repair, done by another garage years ago. They fixed it and then didn't charge me. I offered to pay at least something for their time, but they refused. Outstanding service!

23 kwietnia 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Hello David,

Thank you for your wonderful review! We’re delighted to hear that we could help your son’s van and resolve the air leak from the old alloy rim repair, even more so that you appreciated our decision not to charge you. It’s always our goal to do the right thing for our customers, and we’re glad this made a difference for you.

We truly value your kind words and look forward to assisting you again whenever you need us!

Kind regards,
Wiltshire Tyres Team

Oceniono na 2 z 5

Don’t book MOT if have a child’s car…

Don’t book MOT if have a child’s car seat!!
I had my MOT done for the first time since needing a car seat. So didn’t know that they needed the car seat removed to pass the MOT. They are not allowed to remove the car understandably. However it was pretty obvious that there is a car seat due to size, the shades,baby on bored sticker and the baby camera mounted in the front. I was told it had not passed due to seat belt not functioning correctly as intended rear(seat belt clip missing). Before they retested it I removed the car seat and it then passed. Credit to the manager and the women on the desk they got it done straight away. After the pass I reinstalled the car seat and it did indeed cover the seat belt clip but I slight nudge of the car seat reviled it again. I fully understand the they cannot remove the car seat but a nudge is all it took to revile it. My frustration lies in the fact that this took double the time for an MOT. Which could have been avoided by maybe advising to keep back seat clear before you book the MOT or the engineer noticing this and asking me to remove before the MOT. Chippenham branch

22 maja 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Hello Scott,

Thank you for sharing your feedback. I’m genuinely sorry that your recent MOT experience left you frustrated, and I appreciate the chance to clarify what happened.

Under UK DVSA regulations, every seat belt must be fully accessible and function exactly as intended before an MOT pass can be issued. In your case, the middle rear seat-belt clip was trapped beneath the child’s car seat and couldn’t be tested safely. Our tester had no option but to record a failure and ask for the obstruction to be removed.

While we’re unable— for safety and liability reasons—to remove customer-fitted seats ourselves, I completely understand that this unexpected step added time to your visit. As soon as the car seat was removed and the buckle freed, we retested straight away and issued your pass, and our manager and front-of-house team worked quickly to minimise any delay.

To help avoid this in future, we’ll reinforce reminders at booking to ensure rear seats are clear or belts accessible, and our tester will double-check for any obstructions before starting the test. Ultimately, preparing the car for inspection is the vehicle owner’s responsibility, but we want to make that as straightforward as possible.

We pride ourselves on following MOT standards to keep you and all road users safe, and I hope this explanation helps. Thank you again for your patience, and we hope to welcome you back under smoother circumstances.

Kind regards,
The Wiltshire Tyres Team

Oceniono na 5 z 5

Friendly, reassuring Staff, excellent service

Took my car today to the Royal Wootton Bassett branch for an MOT and this was my first experience with the branch. I (like most drivers I imagine) get really anxious when my car is due or going through it's MOT. The lovely lady at reception was so patient and reassuring and helped put me at ease. Upon collection of the car (it passed!) the gentleman took the time to explain the advisories in a way that I could understand- having limited knowledge of car systems etc and gave me an understanding of tough timescales in which the advisories may need looking at in more detail. Overall an anxious visit turned into a pleasant one and due to the kindness of the staff, they have gained a repeat customer in myself.

23 kwietnia 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Hi Amy,

Thank you for sharing your experience with our Royal Wootton Bassett branch! We’re so pleased to hear that our receptionist took the time to reassure you and put you at ease—that’s exactly what we aim for when nerves kick in. It’s also wonderful that our technician explained the advisories clearly and provided realistic timeframes for any future work.

Turning an anxious visit into a pleasant one is exactly the service we strive to deliver. We’re honoured to have earned your trust and look forward to welcoming you back as a valued repeat customer!

Kind regards,
The Wiltshire Tyres Team

Oceniono na 5 z 5

Took my car today to have the air…

Took my car today to the Chippenham Wiltshire branch, to have the air conditioning checked as it wasn't working.
The staff member soon found out that it needed regassing. This was done very quickly by the very helpful member of the team. Now the air conditioning system is 💯 working fine.

9 kwietnia 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Hi Avast,

Thank you for your great review! We’re so pleased to hear that your visit to our Chippenham branch was a positive one and that the team quickly identified and resolved the issue with your air conditioning. It’s great to know everything is now working perfectly!

We really appreciate your kind words and look forward to helping you again in the future.

Kind regards,
Wiltshire Tyres Team

Oceniono na 1 z 5

Changed wrong tyre. Incompetent garage.

My front tyre had a surface hole in the rubber. Went to Wiltshire Tyres for advice as I was travelling to Kent the next day. The guy in reception got a tyre fitter to check. He took a photo and showed the guy in reception. He said the tyre needed changing and to come in the next day. I went first time, Had to wait over two hours even though I told them I had an appointment at 2pm in Kent. I paid £119.75, he said bring in the car in a couple of days alto check wheel nuts. I left in a hurry so did not check the car. Went back 3 days later and the mechanic started tightening the nuts on the over side. I told him that the new one was on the passenger side, but he said no, we changed the drivers side. I then looked and saw they had replaced a perfectly good Michelin Cross Climate tyre on the drivers side and left the damaged one on the passenger side still in place. I asked them to put the old one back on, and they said it’s already gone. The Guy in reception said it was my fault because I had said near side - meaning nearest the kerb, even though the person in the garage had seen the damaged tyre and taken a photo of it. Total idiots. Had to pay out more money to get another tyre to replace the damaged one, so cost me a further £100, to go to a competent garage who fitted my second new tyre and did the work in ten minutes.

6 lutego 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Dear Anne

We are concerned to learn about your disappointing experience with our services. It's important to us that our customers receive the best possible experience, and it seems we fell short in your case. To help us understand and address the issue, could you please provide more context or any specific details about your interaction with us? You can confidentially send this information to customerservice@wiltshiretyres.co.uk. We are committed to resolving this matter to your satisfaction.

Sincerely,
The Wiltshire Tyres Team

Oceniono na 5 z 5

Puncture/New tyre

Called in early in the morning as has a puncture, advised that the tyre could not be repaired, but a replacement ordered for the afternoon. Advised at 2pm that the tyre was in and I went over and was seen straight away. Young technician called Taylor worked on the car and was very careful with the alloy wheel as the car is almost new. great job done with no damage to the wheel. Service first rate.

18 marca 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Hi David,

Thank you for your great review! We’re pleased to hear that our team was able to quickly assess your puncture and arrange a replacement tyre the same day. It’s fantastic to know that Taylor took extra care with your alloy wheel and provided a top-quality service.

Your kind words about our first-rate service mean a lot to us, and we truly appreciate your support. We’re here whenever you need us!

Kind regards,
Wiltshire Tyres Team

Oceniono na 1 z 5

3 Alloys Damaged - CHEAP for a REASON

AVOID AT ALL COST. They are cheap for a reason!
Booked this company through BlackCircles to fit brand new PS4S on my BMW M4 Competition which is my show car so it is always kept in a pristine condition and is not being driven daily. I have even pointed out to the tyre fitter to be careful as the alloys have no scuffs, except one on the driver's side. The guy took the images of all alloys prior to fitting however no one is showing those images to me now. 3 of the alloys have been damaged from the inside by the guy who fitted the tyres, and I only discovered when I cleaned the alloys as all alloys were covered in white paste so unless you run your finger over you could not tell. However the company arguing that I curbed the alloys beforehand and they did not do any damage. 5 independent professional tyre fitters across the country confirmed just by looking at the images that it was damaged by the machine, due to the lack of skill and not protecting the alloys when fitting the tyres. I have to fight BlackCircles now to get £342 for the 3 alloys refurbishment.

24 lutego 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Dear Amber,

Thank you for your feedback, and we are genuinely sorry to hear about your experience.

As your booking was made through BlackCircles, any issues or concerns should be directed to them, as they are the appropriate channel for resolution. Unfortunately, this is the process we must follow. Rest assured, we have provided BlackCircles with all relevant information regarding the job, including photos of your alloys before and after the fitting. This allows them to make an informed decision on how to proceed.

We understand your frustration and sincerely hope that BlackCircles can assist you in resolving this matter.

Kind regards,
Wiltshire Tyre & Autocentres

Oceniono na 5 z 5

Excellent service and experience

I originally went to the Andover branch of Wiltshire Tyres with low expectations and ended up being pleasantly surprised. I have been going to the same garage for over 20 years and for the first time they let me down with my MOT (overbooked) and I needed to find somewhere quickly with availability. I phoned Wiltshire tyres who i found via groupon (hence my low expectations) who was able to offer me next day but due to work commitments i took the day after. Appointment booked quickly i was off to a good start. Things at work changed so i chanced my arm and gave them a tinkle to see if i could still come in. I could, awesome. When i arrived they took the car straight off me and it was straight on the ramps having its MOT done. When complete the mechanic spoke to me about the faults he found, and would need addressing in the near future, there was no pressure of upselling at all.

What a great service all round, so after over 20 years of sticking to what i know, i think i have been won over with something new. I am more than happy with the service received and feel if i needed to get anything fixed i can trust this garage with my car.

Thank you for squeezing me in so quickly and being flexible to my changing plans. See you next year

5 lutego 2025
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Hi Robert,

Thank you for taking the time to share your experience! We’re so pleased to hear that we exceeded your expectations and that you were happy with the service at our Andover branch. It’s great to know we could accommodate your changing schedule and get your MOT sorted quickly and efficiently.

We truly appreciate your kind words about our transparent approach—our goal is always to provide honest and reliable service without pressure. It means a lot that after 20 years with another garage, you feel confident in trusting us with your car.

Thank you again for your support. We look forward to seeing you next year (or sooner if you need us)!

Kind regards,
Wiltshire Tyres Team

Oceniono na 5 z 5

Wiltshire Tyres - Brilliant

We’ve used Wiltshire Tyres for breaks and tyres over the last few years - always brilliant for that. Today I had a headlamp that needed replacing. It was a job I could have done but what would have taken me ages - they did it in seconds. Can’t sing their praises highly enough.

29 listopada 2024
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Hi Mr. Barber,

Thank you for your fantastic review and for being a loyal customer over the years! We’re delighted to hear that you’ve consistently had great experiences with us, whether it’s for brakes, tyres, or even a quick headlamp replacement. It’s always our goal to make things easier for our customers, and we’re so pleased we could save you time today.

Your kind words mean a lot to us, and we look forward to assisting you again in the future. Thanks for choosing Wiltshire Tyres!

Kind regards,
Wiltshire Tyres Team

Oceniono na 5 z 5

Great service and friendly team

Great service and very reliable. My tyre was completely flat so couldn’t drive to a garage to have it sorted. This company was the only one who would come to me without ridiculous call out fees despite me being on the Oxfordshire/Gloucestershire border so not convenient for them! Friendly fitter who was extremely fast and efficient and kept me updated on his arrival. Payment was hassle free - all done and dusted and in less than 15 minutes ☺️. Wouldn’t hesitate to use again or recommend to others. Good selection of tyre options to chose from as well to suit every budget and when I had a query and rang it was handled politely and quickly. Well done team on some good old fashioned customer service! 5 stars 🌟

26 listopada 2024
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Thank you for your detailed and thoughtful review! We’re so pleased we could assist you with your flat tyre, even at an inconvenient location. It’s great to hear that our fitter provided fast, efficient, and friendly service, and that you appreciated our transparent pricing and hassle-free payment process.

We’re also glad you found our selection of tyre options to suit your budget and that our team handled your query politely and quickly. Your kind words about our commitment to good old-fashioned customer service mean a lot to us, and we’re delighted to have earned your trust and recommendation.

Thanks again for the 5-star review 🌟, and we look forward to helping you again whenever you need us!

Kind regards,
Wiltshire Tyres Team

Oceniono na 5 z 5

Great friendly service

A speedy and competitively priced service. Staff were so helpful, informative and cheerful. Thanks so much.

19 listopada 2024
Opinia niezależna
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Odpowiedź od Wiltshiretyres

Hi Lisa,

Thank you for your lovely feedback! We’re delighted to hear you found our service speedy, competitively priced, and supported by our helpful and cheerful team. It’s always our aim to provide both great value and a positive experience for our customers.

Thanks so much for choosing Wiltshire Tyres – we look forward to helping you again in the future!

Kind regards,
The Wiltshire Tyres Team

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Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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