William George Recenzje 

Would highly recommend selling with William George. They are trustworthy, efficient and the results are excellent. Special thanks to Jade, Hannah, Charlotte and Ellie who are always friendly and pleasant, they go above and beyond to help and nothing is too much trouble. Looking forward to continued success in 2023.

I bought a diamond tennis bracelet from the online auction place ibidder , I thought I had bid for a 7.67 white gold f-g SI new and unworn tennis bracelet with a GIE certificate for authenticity - I made the mistake to be confident in that the certificate was genuine ! Why would
I or anyone ? then need to independently check the item for authenticity I thought that’s what the certificates are for right ?? Far from being so it turns out after 2 years of me thinking this was a genuine sale - I wanted it valued for insurance purposes the certificate is not enough it needs to be checked in person , the stones all have surface reaching cracks ! Yellow fractures - have been fracture treated apparently only out of the uk do this - and that if I was to have this cleaned in an ultrasonic machine the glass filled in between the cracks would fall out from the heat and waves - and so would the stones, I was then contacted by William George after looking at my bank statement to see I transferred money to auction rebel Ltd , I used companies house as they have and hold no way of contact via phone online at all ! Had to call their registered address Brooks and partners who are their accountants to ask them to call me , Hannah called me on an unknown and blocked number I asked for a number to contact her back and that’s always switched off , she said that the retailer asked why I didn’t insure it sooner which is irrelevant and not compulsory is it ! And that the report from a jewellers which has been opened for over 30 years ! Incredibly reputable wasn’t a genuine report even tho it’s been done by a gemologist ! How could anyone ever win with comments back like this ?? Not even William George sorry auction rebel Ltd check the items auth or if it’s genuine they rely purely on a certificate that’s clearly fraudulent . I wouldn’t buy anything from these unless your willing to take the time once it’s paid for to check with a jeweller but even that doesn’t work so I’d just stay clear buying gold or diamonds from these or anything ! Hannah from customer service told me she’s got a case ongoing for a Rolex so I was not the only one since joining in April. Check companies house William George is dissolved and you won’t find a contact number anywhere! I was also told to take legal action so just goes to show the lack of remorse for their customers once they’ve taken the money .

I have bought several items here that in general I was very pleased with. I can also say that recently I had a problem with one of my purchases and Hannah Hamilton-Smith help me sorted. All I can say is that I really appreciated her going the extra mile for me. EXELLENT CUSTOMER SRVICE!!!

The customer service is excellent. Hannah always replies promptly and goes the extra mile to resolve any issue. I have always received informative replies to any queries I have sent.

Really disappointed with the pallet I received all the items were wet and frozen nothing good inside.

Apart from product the best thing any company can offer is excellent customer service and William George have this in abundance. Those at front of house respond to any queries I may have almost immediately with polite professional responses with a bit of humanity thrown in. A lot of smaller companies and larger ones for that matter could learn a lot just by taking a leaf out of the William George book. Faultless. Hannah my fee is in the post and looking forward to spending my 10 zillion pounds :) x

I sent a message and received the response almost immediately

Customer Services are first class!
Any query is dealt with speedily and professional and alsways very helpful.
Hannah and Ellie are a credit to William George 😊

Been doing purchases with William George and great offers and great staff, Hannah & Ellie are just superb.

Many auction companies offer deals but this is the REAL DEAL

I have always received very prompt and informative replies to any queries I have sent and their follow up service is top class

I have bought several items here that I was very pleased with, along with the customer service received. I also had dealings recently with Hannah Hamilton-Smith on another matter and really appreciated her going the extra mile for me. Great customer service all round!

I contacted the company on a non-auction matter and found them ( Hannah Hamilton-Smith) to be friendly and very helpful.

Great customer service. Good feedback.

This is a friendly, customer focused company. I have first hand experience of the excellent customer service. You get to talk to real people who I truly believe want to do the best they can for you. They listen to feedback and use it positively to improve.

A very professional outfit, upfront with the cost of what you are bidding for and quality invoice service on time.

Excellent customer service. Problems resolved fast and efficiently. Hannah answers questions on the spot. Great site to shop with.

On each and every occasion i have bought from William George auctions i have found the goods to be as described, the shipping to be both well packaged and in the main prompt. The customer service is second to none and very efficient and friendly. 5 out of 5 in every way.

Very impressed with this auction house. They dealt with all my questions/concerns most competently and professionally.
I have no doubts about bidding on-line with them again and would recommend them to anyone wanting to buy from an auction.

I had a query regarding one of their lots that they were auctioning. Without hesitation I had a reply in super quick time. Hannah was extremely efficient and resolved my enquiries. 1st class service.

The quickest email results I have ever had.