Wickedquotes Recenzje 169

Wynik TrustScore: 3.5 na 5

3,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Took out a policy then realized my renewal was a multi cover and so the price with my original insurer was fine and so less than 12 hrs after taking out the policy I called them to cancel. Was... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Representative Ali Eren was very helpful. Your company does need quite a bit of input from me in terms of forms (* Copy of DVLA Licence Summary for Mr Paul Zotos * Copy of Evidence of MOTORCYCLE... Zobacz więcej

Oceniono na 5 z 5

Great experience Again spot on Wicked quote for the bikes , Big shout out to Sam , mate thankyou , very clear covered everything with ease very professional best regards Terry

Reakcja na opinię

Oceniono na 5 z 5

So I’ve been with Wicked for 3 years now, they do exactly what they say very well, email you when you need reminding , are on the end of the phone when you need to speak to someone, yes that’s right N... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Rozrywka

Napisane przez firmę

We are one of the UK’s largest independent motorbike insurance providers. For over 15 years, our knowledge and expertise has continued to grow!


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

169 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

KEEP AWAY FROM THIS COMPANY

Took a policy with this company on the 28th of this month pricing seemed good today they rang me the 31st to say they're what another £90 because I didn't declare something on it I said that was ridiculous I would cancel now they are trying to charge me £50 for cancelling when I'm still in the 14-days cancellation period companies absolutely scam keep away
I received your reply today 01/06/22 because of the review I write about you last night on trustpilot , it was for a sp30 a speeding fine I got 2 years ago in my car I had forgot all about it it because at the time when I received it 2 years ago I notified my other insurance companies for my bike and car and they said it did not matter because the majority of people have them and I did not get charged any extra from the other companies, I've completely forgot about it so that is why I did not declare it but to try and charge £80 something pound for that is disgusting your company is just trying to make money, the reviews on trustpilot about your company are all bad you are still a rip-off company I will get another reply on this site from you with some crap like blah blah blah blah

31 maja 2022
Opinia niezależna
Logo Wickedquotes

Odpowiedź od Wickedquotes

Hi Melvin

We are sorry to hear that you were not satisfied with our service. We have looked into your case and would like to clarify this situation.

Following your online purchase, the information supplied during the validation of the policy did not match with the information you supplied online. We advised you of the premium based on the full information and gave you the option to pay the difference. You decided to cancel the policy and we refunded you accordingly, in line with our cancellation charges set out in our Terms of Business.

Sorry for any inconvenience caused.

Regards

Wicked Quotes

Oceniono na 1 z 5

paid insurance the the in of started…

paid insurance the the in of started gave all I can and ripped me off before bike insurance stated I LOST £100 POUNDS AVODE THIS COW BOY COMPANY LIKE THE PLAGE

18 maja 2022
Opinia niezależna
Logo Wickedquotes

Odpowiedź od Wickedquotes

Hi Ian - We are sorry to hear that you were not happy with our service.

I have consulted with our customer service team to get some clarification on this situation.

We can see that when you took out a policy with us, you told us you had six years of NCB. When we asked for proof of this after you purchased the policy, you told us that you could not obtain this proof. Therefore, we proceeded to tell you that the Insurer would not accept this policy without any No Claim Bonus so unfortunately, we had to cancel your policy.

In regards to the money, we charged you. To clarify, you were on cover for 24 days before the policy was cancelled, which cost a total of £84 which included our reduced £30 admin fee.

If you would like to discuss this further, please do not hesitate to get in touch.

Kind Regards
Wicked Quotes

Oceniono na 1 z 5

Took out a motorcycle policy but had to…

Took out a motorcycle policy but had to cancel after two days of cover. Was still within the cooling off period. Got a charged over 90% of the premium. Avoid.

Re the below. I haven't made a claim in 20 years but my no claims bonus was deemed not valid. As you state that your exorbitant cancellation fees cannot be changed what is there to discuss? I just hope that others read this review and are not fleeced as I was.

6 maja 2022
Opinia niezależna
Logo Wickedquotes

Odpowiedź od Wickedquotes

Hi Trevor - We are sorry to hear that you were not happy with the service provided.

I have spoken with our customer services team who have clarified some bits for us.

To clarify, we can see that you were unable to provide us with proof of your NCB to which we informed you there would be an additional cost to amend the policy. Because of this, you proceeded to cancel the policy instead of paying to amend the policy, which resulted in the cancellation charges. Before purchasing the policy, we state all of our cancellation fees which is why you were charged this amount. Unfortunately, we cannot amend any of these cancellation costs.

We are very sorry for any convivence caused and if you would like to discuss this further please do not hesitate to contact us at quotes@ramasis.co.uk

Kind Regards
Wicked Quotes

Oceniono na 5 z 5

credit where credit is due

Firstly I have read the awful reviews as I have just taken out a policy for two motorcycles with wickedquotes.
I can only give a fair review of my own experience.
They quoted me £220 fully comp with protected no claims on a new 1200 speed twin and a older Africa twin.
Yes it takes forever for them to answer the phone but they did answer eventually after telling me where I was in the queue on two separate occasions.
I returned an email with my required info and the girl on the phone went away and came back to verify she had received my email .
Obviously I can't comment on any claims procedure but I know that it would be dealt with directly by Aviva so wickedquotes would be taken out of the equation should there be a claim so all in all I think they have done pretty well.
The girl on the phone didn't try to rush me and she took her time to deal with my problem so obviously the next person waiting behind me was getting irate but chill out I say. They are only human in that office just like us!.

26 kwietnia 2022
Opinia niezależna
Logo Wickedquotes

Odpowiedź od Wickedquotes

Hi Andrew - Thank you for taking the time to leave us this really kind and detailed review. We really do appreciate this feedback and are glad that you are happy with our service.

Many Thanks
Wicked Quotes

Oceniono na 1 z 5

SHOCKING SERVICE DONT USE

Called this company 4 times last week no one ever answers the phone. What a waste of time. My last call was today calling immediately at 0900 hrs only to be told that I was no 2 in the queue.
I waited, waited and continued for 1 hour 9 mins still no one answered, at which point I hung up.
The service is atrocious and despite trying to get a quote on line it always refers to giving the company a call only to be waiting for hours for someone to answer which never materialises

I have never ever come across such incompetence in a company like this

12 marca 2022
Opinia niezależna
Logo Wickedquotes

Odpowiedź od Wickedquotes

Hi - I am sorry to hear that our service was not up to standard. Unfortunately we have been a lot busier than we usually are, due to another insurance company going into administration. We are training new staff which will help us get back up to speed with the new number of calls we are now receiving.

I have spoken with customer service and can see you emailed them about this too. If they haven't already, they are arranging to call you back so you can discuss this further with them.

I apologise for the inconvenience caused.

Kind Regards
Wicked Quotes

Oceniono na 1 z 5

Totally ripped my son off asked for…

Totally ripped my son off asked for every conceivable piece of information available about his license etc sent this to them several times but continually sent out reminder letters even though they had all of information and this was confirmed by them on the phone ,then cancelled his insurance before the date on the last letter they sent ,After phoning my self to sort out the matter i was then told that someone had already canceled the policy and that there was nothing they could do, they had only given us partial refund taking over £370 for the privilege ,i would not advise anyone to use these people dishonest and very rude .Wish i had checked out other reviews before using them ,will be contacting the insurance ombudsman !!!

30 kwietnia 2021
Opinia niezależna
Oceniono na 1 z 5

Wickedquotes

I began to get suspicious when despite numerous attempts to satisfy the requests for proof of no claims that nothing satisfied their criteria. In a world of modern communication methods and the insurance database that all insurance companies share it is not impossible for an insurance company to check your details prior to accepting you as a client. It was only after I had paid for the insurance that they asked for proof of no claims. this should be available on the insurance database. What further aroused my suspicion was that they suggested that I wait untill my policy was out of date before contacting my previous insurer. That would have left me boxed into a corner. So I decided to terminate my contract with Wicked quotes I now await the full refund if that doesn't happen I will be back on here.

8 czerwca 2020
Opinia niezależna
Oceniono na 1 z 5

Wikedcowboys

Unfortunately the settings does not allow me to give this RUFLESS company less than one star. AVOID THEM AT ALL COSTS!!! they're more like a debt collection agency then an insurance provider poor attitude, poor service, poor human being's. I'm sure they wear 10 gallon hats and carry six shooters, proper cowboys. Yippee-Ki-yay motherf**Kers.

7 maja 2020
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej