Just got our gorgeous Christmas tree from Dylan at Halfway again this year. They never disappoint from here and Dylan is super helpful to a very indecisive and picky customer 😅 no pressure just happy... Zobacz więcej
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We ordered a Noble Pine…Delivery was slick… the courier carried it right up to the back door as the 7ft tree was heavy! Well protected by the thorough packaging and it looked perfect when unwrapped. F... Zobacz więcej
We bought our Christmas tree from Morrisons in Leamington Spa and it was a highly enjoyable experience. We were served by Tor, a charming man with a great sense of humour and a wide ranging knowledge... Zobacz więcej
I want to take this opportunity to praise Dilan Dilan was the tree 🌲 sales man at Morrisons Halfway this year…Dilan’s customer service was exceptional, I am a manager at Halfway Morrisons and we... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We Tree Kings has been selling premium, UK-grown Christmas trees for 15 years. We deliver trees nationwide from our online shop and sell from our pop-up shops in the Midlands and Yorkshire.
Dane kontaktowe
High Street, EN5, Barnet, Zjednoczone Królestwo
- 0333 3355 947
- hello@wetreekings.com
- wetreekings.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 52% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
No reply to emails
The Christmas tree I bought last Christmas was in a pot, so I planted it in the garden. The top half has died, while the bottom half looks very healthy and is growing. I have written two emails with photos and have had no reply. They are only interested in taking your money but not giving any after sales advice. Very poor and disappointing.
Eden helped us choose a fabulous tree
Eden helped us choose a fabulous tree. He was kind and helpful and the tree is great!
Pick up a fantastic tree from Halfway
Pick up a fantastic tree from Halfway. Explained exactly what I wanted and then Dylan delivered the perfect tree. Great service and quality tree. Thank you!
The best Christmas Tree ever!
We ordered a Noble Pine…Delivery was slick… the courier carried it right up to the back door as the 7ft tree was heavy! Well protected by the thorough packaging and it looked perfect when unwrapped. Followed the instructions which came with it and it looks beautiful and smells divine. It’s drinking pints of water so it’s very healthy and glossy green. Thank you WTK. It’s a perfect start to our Christmas!
Great experience
Great experience, really helpful and found us the perfect tree!! Definitely buy from here again!
Same as everyone else.
Same as everyone else.
Potted tree arrived wonky.
Came to replant after Christmas, tree died. Hardly any soil, no tap root, insufficient root ball.
Partial refund requested, to the equivalent of a cut 4-5ft tree, seems fair.
No reply to three emails & consequently over the PayPal cut-off for disputes.
£79 for a drab poorly maintained tree.
Really upset, that's a lot of money.
Lovely tree but terrible delivery
Our tree arrived several days late, I had ordered it early because of a family event. Unfortunately the tree was not delivered in time. the tree was then just thrown on our property and left lying on its side, despite there being labels all over it to say keep it upright. There was little to no communication to explain what was happening to our tree when it did not arrive and I had to chase the company who told me they had no communication with the delivery company over the weekend. Not what I would call good service!!
Tree was good but size was less than…
Tree was good but size was less than expected so not ideal for the village site.
The three was delivered early without…
The three was delivered early without prior notice, which although is better than it being late, still renders the date selection pointless. One of the biggest branches at the bottom was snapped and had to be removed.
It was very easy from start to finish…
It was very easy from start to finish getting the trees i wanted
Tree didn’t appear to be in a good…
Tree didn’t appear to be in a good condition when it arrived, lots of needle drop and eventually went brown.
Tree badly disfigured, but they didn’t refund
Bought from them as expected a premium tree. It arrived with half the crown missing, a gash down the side and ends of branches had been sheered off haphazardly. Also put broken.
Initially they tried to claim it was damaged in transit however photos of the healed up wounds proved it had been this way for a long time (years).
They admitted it was not usable and told me to dispose of it, they didn’t want it back. At first they offered a 25% refund, later increased to 50%. For damaged unusable goods it should be 100%. However I have still not received ANY refund despite further attempts to contact them.
DO NOT TRUST THIS COMPANY. They are not premium and don’t care about the customer or the trees.
Not a great experience.
It arrived on time, a healthy strong tree. Unfortunately it had not grown straight and I was unable to place it in any way to disguise the bend in the trunk.
I followed the instructions 100% on what to do before placing the tree outside but it died anyway.
So over all I will not be buying another one.
The tree was delivered on a different…
The tree was delivered on a different day from what it said it would. Also the potted tree didn't last is already dead despite repotting it within a few days into a larger pot.
Excellent service and fabulous tree
The tree was packaged carefully and delivered on time. The tree itself was a wonderful shape and, with help from the enclosed instructions, lasted for a full month with no needle drop at all.
The tree was advertised as 'premium quality' and it certainly was. I will be purchasing our next tree from 'wetreekings'.
Tree died straight away
I was assured the tree had grown in the pot and that it would be ok to be repotted. It got brown right after Christmas, even following instructions. Costumer service is non existent, they couldn't care less once you have paid for the tree.
Best ever tree…
I was a little reticent about ordering a tree online. The tree was fantastic, best ever I would say. It’s coming down on Wednesday after 16 days and is still in perfect Knick.
We cut a couple of inches off the trunk very easily and kept the water topped up as outlined.
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