Easy to order and from previous experience great friendly service. As I live in a flat it makes it so much easier that having to carry the tree up and down on my own. The trees are excellent quality
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ease of ordering, great explanation of different trees. Delivery on time and the choice if having someone lift, move, set up and decorate the tree if necessary. Fabulous that the tree can be collecte... Zobacz więcej
I had to re order my Xmas tree after being scammed by another company found trees2me online order. Friday 12cand delivered and put indoors by 10 10,30 on the 13th Dec such an efficient delivery then b... Zobacz więcej
You're an absolute con. You delivers a defective tree in a pot. Cannot stand up on its own. You haven't answered my emails or responded to all the photos I've sent. Despicable company! I paid £74 for... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Christmas, delivered. Free delivery of premium-grade real Christmas trees in London.
Dane kontaktowe
Zjednoczone Królestwo
- Support@Tree2Me.co.uk
- tree2me.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great service
Easy to order and from previous experience great friendly service. As I live in a flat it makes it so much easier that having to carry the tree up and down on my own. The trees are excellent quality
Christmas tree heaven for busy people.🎄
Ease of ordering, great explanation of different trees. Delivery on time and the choice if having someone lift, move, set up and decorate the tree if necessary.
Fabulous that the tree can be collected after Christmas 👍
Full tree, delivered and collected!
Been a customer for a couple of years and both quality of the actual tree as well as the ordering process and collection afterwards were immaculate.
Awesome all round!
Great communication from purchase to delivery.
Awesome tree selection and quality.
Lasted 6-7 weeks indoors.
Very helpful drivers.
Would definitely again purchase next year!
Beautiful quality tree delivered in the…
Beautiful quality tree delivered in the allotted window. We kept it watered and it lasted through the month. Could not have asked for more. Will certainly use again next year.
Tree2Me
Tree2Me supplied us with a stunning 12-foot tree that looked incredible and smelled absolutely amazing. The stand was super sturdy, very easy to install, and held water perfectly. The delivery and collection team were helpful, smart, and polite throughout. We were extremely happy with the service and will definitely be using Tree2Me again.
Don't be fooled by their cute ads
Don't order from this place unless you enjoy horrible service. Ordered the tree and collection. It was delivered by a yelling man. Tree was muddy, many branches broken. We made do with it. Collection, attempt no.1: they went to completely wrong place, even though they had my correct address, and marked it as failed attempt. I asked for a refund. Customer service pleaded to try collection again at a specific time. I agreed to give them another chance. Attempt no.2: they didn't show up.
At the first attempt your driver did…
At the first attempt your driver did not come down the drive to collect the tree, and when I contacted the company the instinctive reaction was that I should pay £20 extra for a second go. I had to get quite persistent to get a free second collection. I don’t think I should have had to try that hard
Great trees, abysmal delivery and pickup service
The tree was great: fresh, fragrant, symmetrical, well prepared (well, but for one thing: no priming of the stem), lasted 3 weeks with no problems. The delivery was not great, only one person turned up to deliver and install a 7 ft tree (which is a task impossible). The pickup was a disaster: again one person turned up for a 2 persons job, with a huge and dirty bag, sawed the tree in half, loosened the stand screws, pulled it into the bag without checking that the it was out of the stand (result: water spilled everywhere, a complete mess), didn't bother cutting the branches, said he would "drag" the tree out (from the second floor), I had to carry it with him, the tree didn't fit the bag, fixtures and doors were scratched everywhere, a complete mess left all over, took me 30 minutes to clean. So 5 for the tree, 1 for the service, 3 on average.
Beautiful tree
Great delivery options. Good tree choice. Beautiful tree no needle drop after weeks. Environmental replanting to replace areas of deforestation in the world.
Disappointing second experience
Had a good experience in 2024, but in 2025 the tree was shedding lots from day one (regardless of how we watered it). Also, the pickup date for trees was too early this year (2nd January) with no flexibility so ultimately had to get council to remove.
Amazing customer service
Amazed by the speed of their customer service - wrote on a Saturday morning and got an answer instantly! They were also very nice and efficient in handling my query.
My experience with Tree2Me was…
My experience with Tree2Me was extremely disappointing. My tree collection was scheduled for 2:00 PM, but without any proper notice or explanation, it was suddenly changed to 10:00 PM. That is an unreasonable time for workers to arrive at someone’s home.
What made this worse was the complete lack of communication. I contacted customer service and received no response or follow-up at all. I was left waiting all day with no updates, only delays.
This situation shows poor customer service and a lack of respect for customers’ time. Better communication and more realistic scheduling are absolutely needed. I would not recommend this service based on my experience.
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