I bought the scheduled delivery and collection. The tree arrived well. The decorations were not sufficient for a tree that sive (6ft), the garland beads was a meter long - really a sad excuse for deco... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
We’ve just purchased our Christmas tree for this year, and once again, The Nordman never disappoints! 🎄 We’ve been loyal customers for the past three years, and the quality of the trees and service h... Zobacz więcej
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100% scam! Awful service. Safe yourself the hassle. Ordered a tree which arrived infested. We spent 2 days catching at least 100 flies and random creepy crawlies. They apologised and agreed to coll... Zobacz więcej
Excellent service as usual every time we use these guys every year year professional service and excellent trees We couldn’t ask for anything else will be using them again and again every year C... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Family-run since 1973, The Nordmann began as a small tree stall beside Mr Ferrari's greengrocer's shop in Wimbledon. Three generations on, grandson Daniel now runs the business, delivering real, freshly-cut Nordmann Fir Christmas trees straight to homes across London and Surrey — with nationwide delivery now available too. We've supplied hotels and businesses across London since 2000, and every tree we sell is premium grade and fresh.
Dane kontaktowe
71-75 Shelton Street, WC2H 9JQ, London, Zjednoczone Królestwo
- customerservice@thenordmann.co.uk
- thenordmann.co.uk
2,8
Średnia
192 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 36% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolutely beautiful Christmas tree
Absolutely beautiful Christmas tree! The quality is amazing, and it looks so full, and luxurious, looks even better once decorated. Really pleased with my purchase and would definitely recommend it to anyone looking for the perfect Christmas tree! 🎄
4 grudnia 2025
Opinia niezależna
Odpowiedź od The Nordmann
Thank you for taking the time to provide your feedback - they really are perfect! 🎄Some people do ask if they are real trees, they are that good!
5 star review
5 star review,
My tree looked amazing, couldnt fault it at all! Sofia is great, very happy, she knows what she is doing! Will use again, thank you so much xx
28 listopada 2025
Opinia niezależna
Odpowiedź od The Nordmann
Thank you for your kind words Alana, we look forward to seeing oyu again soon!
Always amazed by these trees
Always amazed by these trees, smell fresh and always look unreal!
The decorations and packages just tops it for me, great polite staff always happy to accommodate to your needs, and im a fussy person may I add.
10 grudnia 2025
Opinia niezależna
Odpowiedź od The Nordmann
Appreciate the feedback Sofia, we are very happy to hear you love your decoration packages each year!
Excellent service as usual every time…
Excellent service as usual every time we use these guys every year year professional service and excellent trees
We couldn’t ask for anything else will be using them again and again every year
Customer service is also great and the communication with the team is great
27 października 2026
Opinia niezależna
Odpowiedź od The Nordmann
Thank you for your kind words Kieran, looking forward to seeing you again!
Excellent service ,very…
Excellent service ,very helpful,professional team works was on time
3 grudnia 2025
Opinia niezależna
Odpowiedź od The Nordmann
Thank you for your kind words Dean, see you again soon!
Excellent Quality and Service!!
We’ve just purchased our Christmas tree for this year, and once again, The Nordman never disappoints! 🎄 We’ve been loyal customers for the past three years, and the quality of the trees and service have been consistently outstanding. Beautiful, full trees that make Christmas feel extra special every year. Wouldn’t go anywhere else!! Highly recommend ❤️✨
21 października 2026
Opinia niezależna
Odpowiedź od The Nordmann
Really nice to hear - we look forward to supplying you again this season!!
Iv been using this company for a few…
Iv been using this company for a few years now absolute best trees stay fresh for the whole season even in my home with heating zooped up highly recommend these guys
22 grudnia 2025
Opinia niezależna
Odpowiedź od The Nordmann
Happy to hear this Jentina, We look forward to seeing you again soon!
It was a great service and really…
It was a great service and really impressed will definitely use again this year .
13 grudnia 2025
Opinia niezależna
Odpowiedź od The Nordmann
Glad to hear you had a good experience! See you again soon!
Odpowiedź od The Nordmann
Hey D, happy to hear you had a lovely tree!
I bought the scheduled delivery and…
I bought the scheduled delivery and collection. The tree arrived well. The decorations were not sufficient for a tree that sive (6ft), the garland beads was a meter long - really a sad excuse for decoration. The scheduled collection didn't happen. They stopped answering the calls and emails, and didn't refund me for the collection service - which i paid a premium.
6 stycznia 2026
Opinia niezależna
Odpowiedź od The Nordmann
Hello Magdalena, we are sorry to hear about the collection and that there was not enough decorations, please email us with the subject trustpilot and we will get the failed parts of the order refunded for you. Garlands are always either 1M or 2M.
Very good price and best trees!
Very good prices including delivery! We thought we got our tree a bit to early but in fact was lovely and actually lasted throughout Christmas staying fresh and never lost its smell. 👍🎄
12 listopada 2025
Opinia niezależna
Odpowiedź od The Nordmann
Hi Chloe, we try our best to keep prices as low as possible - and yes, that will be due to all trees being premium grade only! Look forward to seeing you again soon!
Highly recommend
Highly recommend, great guys really polite saved a lot of stress and hassle and these guys have done a fantastic job
Thank you again
28 września 2026
Opinia niezależna
Odpowiedź od The Nordmann
Thank you for taking the time to give your feedback Danielle, hope to see you again soon!
Excellent company no complaints very…
Excellent company no complaints very polite staff trees were out of this world would highly recommend. I will be using them again this year!
18 grudnia 2025
Opinia niezależna
Odpowiedź od The Nordmann
Thank you for your kind words Joanne. Hope to see you again this year!
Simple order process
Simple order process, beautiful tree and a very fair price compared to similar companies.
I did have one issue, the stand i ordered was not originally delivered with the tree however once i highlighted this to customer service i did then have the stand delivered the following day.
29 listopada 2025
Opinia niezależna
Odpowiedź od The Nordmann
Thank you for your kind words Maxine!
Great experience overall!
Great experience overall!!
Service was good,every thing was straight forward,I’m extremely happy with the experience. Would definitely recommend.
18 września 2026
Opinia niezależna
Odpowiedź od The Nordmann
Wonderful to hear Gracey!
First time using and definitely won’t…
First time using and definitely won’t be the last. Beautiful fresh tree and amazing service.
18 września 2026
Opinia niezależna
Odpowiedź od The Nordmann
Great to hear Skylo, we are glad you had a great Christmas!
I order from this company every year…
I order from this company every year and they never seem to fail me , amazing tree and customer service was really great thankyou again will be ordering again this year
30 listopada 2025
Opinia niezależna
Odpowiedź od The Nordmann
Thank you for your kind words Keeley, see you again soon!
I received such a lovely tree it lasted…
I received such a lovely tree it lasted really well throughout Christmas I would definitely recommend . The service was absolutely amazing they helped me take the Christmas tree upstairs to my flat.
24 listopada 2025
Opinia niezależna
Odpowiedź od The Nordmann
Thank you, Josh — so glad the tree lasted the distance, and that the team could help get it up to your flat. See you again this season!
Service was brilliant will definitely…
Service was brilliant will definitely be ordering again this year
16 września 2026
Opinia niezależna
Odpowiedź od The Nordmann
Thank you, Chrissyy — brilliant to hear, and we'll see you again this season!
No problems
No problems. Easy ordering and tracking service that worked well.
11 grudnia 2025
Opinia niezależna
Odpowiedź od The Nordmann
Thank you, Tracy — really glad the ordering and tracking made things easy. Hope to see you again this season.
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