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Westminster Outdoor Living Recenzje 1044

Wynik TrustScore: 5 na 5

5,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Fantastic customer service. Still enjoying our garden furniture after many years. Westminster are always happy to answer any after sales query and their response times are incredible. Would recomme... Zobacz więcej

Oceniono na 5 z 5

I had to write this review after receiving amazing customer service from Mikaila at the Guildford Branch. I called this morning to explain a fixing on my parasol had broken, I sent through photos and... Zobacz więcej

Oceniono na 5 z 5

Sue in the showroom was incredibly helpful, friendly and knowledgeable She guided us to exactly what we were looking for. The furniture arrived early, and was set up perfectly Superb service all r... Zobacz więcej

Oceniono na 5 z 5

“Good Old Fashioned Customer Service” Just fabulous Ordered a luxury (rather extravagant) outdoor daybed Communication, politeness, service was nothing short of brilliant Huge thanks to Sue... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z meblami zewnętrznymi
  2. Sklep meblowy
  3. Sklep ogrodniczy
  4. Sklep z meblami ogrodowymi
  5. Sklep z grillami

Napisane przez firmę

Quality, Style, Value, Service: These are the very foundations of our company philosophy. They are the basis for every decision we make. The guiding force that has determined the company and its products has been a commitment to these core values. We have achieved success through consistency and investment, both in products and people. Growth, change and innovation are the qualities that define Westminster. We have 2 showrooms, located in Guildford & East Grinstead. We, as a company, are consistently inspired to embrace new ideas whilst we are always looking forward, our past of over 35 years is firmly rooted in tradition. We will never forget the value of simply, functional and comfortable furniture.


Dane kontaktowe

5,0

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Brilliant after sales care from Mikaila

I had to write this review after receiving amazing customer service from Mikaila at the Guildford Branch. I called this morning to explain a fixing on my parasol had broken, I sent through photos and have just received a reply from her to say they have the spare part and will be sending it out free of charge. I will definitely use this company again.

28 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic customer service

Fantastic customer service. Still enjoying our garden furniture after many years. Westminster are always happy to answer any after sales query and their response times are incredible. Would recommend this company highly and the products that they sell. Definitely deserve 5 stars!

26 maja 2026
Opinia niezależna
Oceniono na 5 z 5

superb service

Sue in the showroom was incredibly helpful, friendly and knowledgeable
She guided us to exactly what we were looking for. The furniture arrived early, and was set up perfectly

Superb service all round. I would thoroughly recommend Westminster Outdoor Living

21 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

I had and issue

I had and issue, after 5 months, which was resolved without any fuss or drama. Now that's why i pay decent money, to get a very good after service.

They stood tall and did what needed to be done to rectify. Infact they went over and above, in my eyes.

Thanks Robert and the team

14 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great customer service and two…

Great customer service and two beautiful chairs – I’ve had Westminster garden furniture before and it lasts really well.
The staff at the East Grinstead store were extremely helpful in helping me load the chairs into my car and make sure they were secure with the boot half open. Definitely five stars!

1 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Sean and Stewart delivered the…

Sean and Stewart delivered the furniture with ease and gave concise instructions to put table together.
Efficient and prompt service Thank you

28 listopada 2025
Opinia niezależna
Logo Westminster Outdoor Living

Odpowiedź od Westminster Outdoor Living

Thank you for your lovely review. Sean & Stewart will be thrilled to hear your feed back.

Kind Regards - Westminster

Oceniono na 5 z 5

Thank You !!

Sam in Guildford was very honest and knowledgeable, and made sure we were buying exactly the correct garden furniture we needed.

Sam was also very helpful with a friendly manner.

24 października 2025
Opinia niezależna
Logo Westminster Outdoor Living

Odpowiedź od Westminster Outdoor Living

Thank you for your lovely review. Sam will be delighted to hear your feed back

Kind Regards - Westminster

Oceniono na 5 z 5

Great products with exemplary service

Having scoured the internet forever for our preferred style & size of outdoor table I finally stumbled across Westminster Outdoor Furniture, which had several potential options. I called up to ask a few questions and Fiona could not have been more helpful. I popped into the Guildford store where Justina was friendly and informative, but not at all pushy. I was very impressed the variety and quality of furniture and dragged my hubby back to choose his preferred chairs. This time Sam was in the showroom and, once again, was friendly and attentive, but respected our space and happily let us ‘get on with it’.
Impressively, Sam had sussed out who I was, me having spoken to both Fiona & Justina, and gave us a little information which was helpful in our purchasing process. When we asked for a quote, she called up the East Grinstead office and spoke to Sue, who again, was incredibly obliging.
I commented to Sam how all four members of staff that I’d dealt with had excelled in their customer service. I really appreciated how friendly and approachable they had been, yet how they had not been pushy in chasing a sale. It transpired that the staff are not commission based and it suddenly dawned on me what an altogether different customer experience that factor had delivered.
For this reason, and many more, we were happy to give WOF our business and placed an order for several items. They have kindly agreed to keep our furniture a little while until we are ready to receive, so I can’t yet comment on the delivered items - however, based on our experience to date, I think we’ll be absolutely delighted.
If you appreciate a no pressure shopping environment where staff are ‘there when you need them’ and not ‘in your face’ when you don’t, I can’t recommend this company highly enough.

22 listopada 2025
Opinia niezależna
Logo Westminster Outdoor Living

Odpowiedź od Westminster Outdoor Living

Thank you so much for your wonderful review. We understand the difficult choice when deciding on your outdoor furniture, so we appreciate you have chosen us!
Our ladies in the showroom are fantastic, and will be thrilled to hear your kind words.
So glad you had such a positive experience with us

Kind Regards - Westminster

Oceniono na 5 z 5

Good quality & professional service

Good quality garden furniture and pergola. Sean, Stuart & Nigel put up the pergola very professionally. Initially we were not happy with the lighting solution but Westminster helped as best they could and offered 2 stand-alone lights which works well.

13 listopada 2025
Opinia niezależna
Logo Westminster Outdoor Living

Odpowiedź od Westminster Outdoor Living

Thank you for your kind review. Sean, Stuart & Nigel will be delighted to hear your feedback.
Im glad we could resolve your issue
Kind Regards - Westminster

Oceniono na 5 z 5

Excellent and professional service from…

Excellent and professional service from browsing + advice in store to purchase +delivery. Great value and Séan and Stewart came on time and handled the outdoor furniture with care. Would highly recommend the table and chairs bought.

1 października 2025
Opinia niezależna
Logo Westminster Outdoor Living

Odpowiedź od Westminster Outdoor Living

Thank you for your wonderful review. We are so pleased you had such a positive experience from start to finish.

Kind Regards - Westminster

Oceniono na 5 z 5

Our second purchase from Westminster…

Our second purchase from Westminster that we are thrilled about. Awesome “White Glove” service from Stewart and Sean who were both great and carried the
Sofas all the way to the back of the house.
Can’t wait to use all the furniture !

9 października 2025
Opinia niezależna
Logo Westminster Outdoor Living

Odpowiedź od Westminster Outdoor Living

Thank you for purchasing our furniture again, we are so pleased with the service you have from Stewart & Sean!

Kind Regards - Westminster

Oceniono na 5 z 5

Our second purchase from Westminster

Our second purchase from Westminster. Delivery today. Sean and Stewart were very good, professional and friendly.
I wish all delivery men are like them.

30 września 2025
Opinia niezależna
Logo Westminster Outdoor Living

Odpowiedź od Westminster Outdoor Living

Thank you for your wonderful review. Sean & Stewart will be thrilled to hear of your feedback

Kind Regards - Westminster

Oceniono na 5 z 5

Our second purchase from Westminster

Our second purchase from Westminster. Helpful and friendly advice from Fiona in East Grinstead and prompt and efficient delivery from Sean. Highly recommend the products and service.

16 września 2025
Opinia niezależna
Logo Westminster Outdoor Living

Odpowiedź od Westminster Outdoor Living

So happy to hear you had great advice from Fiona, and the delivery was so fast from Sean

Kind Regards - Westminster

Oceniono na 5 z 5

Fast, polite and professional.

Sean was polite and professional, delivered everything quickly, made sure to show me that each item was the correct colour and explained how to build the table in the correct way. I’m very happy with his service.

10 września 2025
Opinia niezależna
Logo Westminster Outdoor Living

Odpowiedź od Westminster Outdoor Living

Thank you for taking the time to leave a review. We are so happy that Sean was helpful and took the time to show you all the items

Kind Regards - Westminster Team

Oceniono na 5 z 5

Recommendation

Sean made a big difference was very helpful and accommodating and obliging

10 września 2025
Opinia niezależna
Logo Westminster Outdoor Living

Odpowiedź od Westminster Outdoor Living

Thank you for your review! So glad Sean was able to help you
Kind Regards - Westminster Team

Oceniono na 5 z 5

Fantastic experience from start to finish!

Fantastic experience from start to finish!
Sam was an absolute pleasure to work with—friendly, professional, and made everything so easy. The installation team was great too: quick, tidy, and efficient. And the garden furniture? Absolutely stunning. Couldn’t be happier. Highly recommend Westminster Outdoor Living!

28 sierpnia 2025
Opinia niezależna
Logo Westminster Outdoor Living

Odpowiedź od Westminster Outdoor Living

Thank you for your lovely review! We are so pleased you had a great experience with Sam at our Guildford Showroom, to having an efficient delivery.
Kind Regards - Westminster Team

Oceniono na 5 z 5

I absolutely love my new garden…

I absolutely love my new garden furniture thanks to Sam at the Guildford store. She was super helpful and made some great suggestions. Once I ordered it i was given a delivery date. 5 days later and Sean and Paul delivered it all put it up and took away all the cardboard. Simply brilliant! Love my new set and so do all my friends! Thank you Westminster!

20 sierpnia 2025
Opinia niezależna
Logo Westminster Outdoor Living

Odpowiedź od Westminster Outdoor Living

Thank you for this wonderful review! We are so glad you had such a lovely experience with Sam at our Guildford showroom, and such a speedy delivery with Sean & Paul!

Kind Regards - Westminster

Oceniono na 5 z 5

Lovely furniture and great service

Helpful lady in the shop. Purchased outdoor sofa and chairs, very stylish and a good price.
Delivered directly to my decking by Sean and Paul.

All in all a great experience from start to finish.

7 sierpnia 2025
Opinia niezależna
Logo Westminster Outdoor Living

Odpowiedź od Westminster Outdoor Living

Thank you for your review, so glad you had a great experience from start to finish

Kind Regards - Westminster

Oceniono na 5 z 5

Great product delivered by an efficient…

Great product delivered by an efficient and friendly team (Sean and Paul). Would recommend.

12 sierpnia 2025
Opinia niezależna
Logo Westminster Outdoor Living

Odpowiedź od Westminster Outdoor Living

Thank you for your review, Sean and Paul will be thrilled to hear your feed back

Kind regards - Westminster Team

Oceniono na 5 z 5

Great service from Nigel at the …

Great service from Nigel at the Uckfield showroom. Delivered same day by Sean who was extremely knowledgeable and friendly.

9 sierpnia 2025
Opinia niezależna
Logo Westminster Outdoor Living

Odpowiedź od Westminster Outdoor Living

Thank you for your lovely review. Nigel and Sean will be thrilled to hear your feedback

Kind Regards - Westminster

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