Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Clear and well informed ordering and delivery process. Early days for product effectiveness but so far so good. LED cap is rigid and seemingly one size so might not fit as well as expected, it would b... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

We are happy with the scooter but only 4 stars because firstly the silence from receipt email until the one telling us it was being delivered, so on info always makes you worry. secondly there was a l... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Product delivered to Northern Ireland as arranged using Royal mail, 48 hours tracked, but due to the Brexit situation it arrived after the first request for a product review. Unfortunately it takes l... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service. My order was dispatched quickly and packaged securely. I contacted Welzo with a minor query and received a very prompt and helpful reply. I will definitely be using Welzo again... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 93% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great product no issues at all

Great product with quality effects on my digestive health

30 grudnia 2025
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Hi Bethany,

Thank you very much for taking the time to leave such a positive review. We truly appreciate it.

We’re really pleased to hear that you are experiencing noticeable benefits for your digestive health. Gut health is something that affects so many aspects of overall wellbeing — from energy levels and immunity to skin health and mood — so it’s fantastic to know that the product is making a meaningful difference for you.

At Welzo, we put a great deal of effort into sourcing high-quality supplements and wellness products that are formulated with carefully selected ingredients and manufactured to strong quality standards. Our goal is always to ensure customers receive products that are both effective and reliable, so feedback like yours reassures us that we are on the right track.

Digestive support is one of the areas where customers often notice improvements in daily comfort, regularity, and general wellbeing, so it’s wonderful to hear that the product is working well for you. Of course, everyone’s body is different, but many people find that consistent use over time helps them maintain those benefits.

If you ever have any questions about your product, dosage guidance, or if you would like recommendations for complementary supplements that support digestive health even further, our team is always happy to help.

Thank you again for choosing Welzo and for sharing your experience — it really helps other customers make informed decisions when they are considering products to support their health.

We truly appreciate your support and hope you continue to enjoy the benefits.

Warm regards,
Alexa
The Welzo Team

Oceniono na 5 z 5

Hi Thomas… just to say I’m using my mat…

Hi Thomas… just to say I’m using my mat 2ce a week for now, 20mns at a time, it’s been surprisingly brilliant at relaxing the muscles on my neck and shoulders, always had trouble with this area due to Spondylitis and years of heavy lifting, sleep really well after a session to.. the other thing is: for the past 3 years I’ve had so much tightness cramp down my left left from my glutes… this mat has gotten rid of that… at least now I don’t have to visit the Osteopath or Chiropractor as often as I have been ie every other week….. brilliant 😁

18 lutego 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Hi Janice,

Thank you so much for your incredibly thoughtful and detailed review — we really appreciate you taking the time to share your experience.

It’s wonderful to hear that you are already seeing such positive results from using your mat. Many customers initially start with shorter sessions, just as you have done, and it’s great to see that even using it twice a week for around 20 minutes is already helping you relax the muscles in your neck and shoulders.

Long-standing tension in those areas can be incredibly uncomfortable, especially when it develops over many years from physical work or conditions such as spondylitis, so we’re genuinely pleased to hear that the mat is helping provide relief and allowing you to relax more comfortably. Improved relaxation in the evenings can also naturally support better sleep, which is something many users notice once they begin using products like this regularly.

Your comments about the tightness and cramping in your leg are particularly interesting as well. Muscle tension that runs from the glutes down the leg can often be difficult to manage, so it’s fantastic to hear that you are experiencing noticeable improvement there too. When customers tell us that a product is helping them reduce how often they need treatments such as osteopathy or chiropractic visits, it’s always extremely encouraging to hear.

We designed our wellness range to help people support their body at home in a convenient way, whether that’s for recovery, relaxation, muscle relief, or overall wellbeing, so feedback like yours is exactly why we are passionate about what we do.

If you ever have any questions about how to get the most from your mat — for example recommended session lengths, positioning tips, or how to gradually increase use if you wish — our support team would always be happy to assist.

Thank you again for your kind words and for sharing your experience so openly. Reviews like yours are incredibly helpful for others who may be considering trying the product and wondering what results they might expect.

We hope you continue enjoying your sessions and the benefits they bring.

Warm regards,
Thomas
The Welzo Team

Oceniono na 5 z 5

Very prompt delivery items arrived…

Very prompt delivery items arrived quickly and as described

10 stycznia 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Dear Don,

Thank you very much for taking the time to leave a review.

We’re really pleased to hear that your order arrived promptly and that everything was exactly as described. Our team works hard to ensure orders are processed quickly, packaged securely, and delivered as efficiently as possible, so it’s great to know your experience reflected that.

At Welzo, we aim to make the entire ordering process straightforward and reliable—from browsing and selecting products through to dispatch and delivery. Feedback like yours lets us know we’re on the right track and helps reassure other customers that they can shop with confidence.

If you ever need any assistance in the future—whether it’s product recommendations, order support, or information about new items—our team is always happy to help.

Thank you again for choosing Welzo, Don. We really appreciate your support and look forward to serving you again.

Warm regards,
Don
Welzo Customer Support Team

Oceniono na 5 z 5

Great skin care products

I bought your products as they were praised by my family member. Supplements help me to stay fit, skin looks and feels great.
P.S. Still waiting for one more product to be delivered.

26 lutego 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Hi Natalie,

Thank you so much for taking the time to share your experience with Welzo. It’s genuinely great to hear that the products are helping you feel fit and that you’ve noticed improvements in your skin — that’s exactly what we aim for when selecting and developing items for our catalogue.

We’re especially pleased that you came to Welzo through a family recommendation. Word-of-mouth is incredibly meaningful to us because it means people are seeing real results and feel confident enough to recommend us to those close to them.

Our team works hard to ensure that every product we offer meets strict quality and sourcing standards, and feedback like yours lets us know that those efforts are making a difference.

Regarding the final product you mentioned, thank you for your patience while it makes its way to you. Occasionally certain items ship separately depending on the warehouse or supplier they are dispatched from, which can result in deliveries arriving at slightly different times. If it hasn’t arrived yet, please don’t hesitate to contact our support team and we’ll be very happy to check the status of the shipment for you.

We really appreciate your support and hope you continue to enjoy the products. If there’s ever anything we can assist you with — whether that’s product guidance, recommendations, or order updates — please feel free to reach out.

Warm regards,
The Welzo Team

Oceniono na 5 z 5

It was fast service

5 marca 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Hi Jim,

Thank you for leaving us a review — we truly appreciate it.

We’re delighted to hear that your order arrived quickly and that you found the service fast and efficient. Our fulfilment and logistics teams work hard behind the scenes to ensure orders are processed and dispatched as quickly as possible, so it’s always rewarding to hear when customers notice and value that effort.

At Welzo, we understand how important reliability and speed are when ordering health and wellness products online. That’s why we continually refine our fulfilment processes and supplier network to minimise delays and ensure customers receive their products promptly.

Your feedback means a lot to us, and we’re very grateful that you took a moment to share your experience. We look forward to serving you again in the future and hope you continue to enjoy the service.

Kind regards,
Anna
Welzo Customer Service Lead

Oceniono na 5 z 5

Positive experience shopping with welzo…

Positive experience shopping with welzo and reminders to replenish my stores very welocome THANKYOU

4 marca 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Hi Linda,

Thank you so much for your kind review — we’re really pleased to hear that you had a positive experience shopping with Welzo.

It’s great to know that you found the reminders helpful as well. Many customers tell us they appreciate the replenishment notifications, especially for supplements and health products that are taken regularly. We designed these reminders to make maintaining a wellness routine a little easier and more convenient.

Our goal is always to make the entire experience — from browsing and ordering to delivery and follow-up — as smooth and helpful as possible. Hearing that these small features make a difference for customers is very encouraging for our team.

We truly appreciate you choosing Welzo and hope to continue supporting you with your health and wellness needs for a long time to come.

Thank you again for taking the time to leave your feedback.

Best wishes,
Anna
The Welzo Team

Oceniono na 5 z 5

Would recommend

Easy to order, fast despatch and good prices

9 lutego 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Hi Jean,

Thank you very much for your review and for recommending Welzo — that means a lot to us.

We’re really glad to hear that you found the ordering process straightforward and that your order was dispatched quickly. Making the shopping experience simple, efficient, and good value for customers is something we continually work on improving.

Our team also spends a great deal of time ensuring that our pricing remains competitive while still maintaining high product standards and reliable delivery. Feedback like yours reassures us that those efforts are being recognised.

We truly appreciate your support and hope you continue to have great experiences shopping with Welzo in the future.

Kind regards,
Anna
The Welzo Team

Oceniono na 5 z 5

Hi Tom

Hi Tom, am well pleased with the item I ordered from yourselves. It came promptly, shortly after ordering.

Many thanks, Bob Bailey

5 marca 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Hi Bob,

Thank you very much for your lovely message — we’re really pleased to hear that you’re happy with your order.

It’s always wonderful to hear when a product arrives promptly and meets expectations. Our fulfilment and customer service teams work hard to ensure orders are processed quickly and delivered safely, so it’s great to know that everything went smoothly for you.

We’re also very grateful that you chose to shop with Welzo and took the time to share your experience. Feedback like yours helps us continue improving the service we provide to all our customers.

If you ever need assistance in the future — whether that’s finding the right product, tracking an order, or getting advice from our team — please don’t hesitate to reach out.

We hope to welcome you back again soon.

Warm regards,
Tom
The Welzo Team

Oceniono na 5 z 5

Its accessible for everyone

Its accessible for everyone, fast deliveries very

8 lutego 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Dear Customer,

Thank you so much for your kind words and for taking the time to leave us a review, it truly means a lot to the whole team!

We're delighted to hear that you found our service accessible and that your order reached you quickly. Making healthcare easy to access for everyone is at the heart of what we do at Welzo, and fast, reliable delivery is something we work hard to maintain across every order.

We hope to see you again soon!

Warm regards,

Welzo Customer Care Team

Oceniono na 4 z 5

Ordered 2 items at once but delivered…

Ordered 2 items at once but delivered separately few days apart. After reading some reviews, panicked if I done a right choice. So, emailed my query asking where was the 2nd item. To be fair, I have received response quickly and 2nd item got delivered as I have been advised. Can't say anything negative about the products

21 lutego 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Hi Aziz,

Thank you very much for taking the time to leave your review and for sharing your experience with us.

We completely understand that receiving items in separate deliveries can sometimes cause a bit of concern, especially when you are expecting everything to arrive together. Occasionally this can happen when products are dispatched from different fulfilment locations or when certain items are processed through slightly different logistics channels to ensure the fastest possible delivery.

That said, we really appreciate your patience and we're glad that our support team was able to respond to your email quickly and clarify the situation for you. Providing prompt and helpful customer support is something we take very seriously, so it's great to hear that the team was able to assist and that your second item arrived as expected.

We're also pleased to hear that you’re happy with the products themselves. We put a lot of effort into selecting high-quality wellness and healthcare products that customers can rely on, so feedback like yours means a lot to us and helps reassure other customers who may be considering ordering for the first time.

If you ever have any questions in the future about an order, delivery, or any of the products on Welzo, please don’t hesitate to reach out to our team — we’re always happy to help.

Thank you again for your order and for giving us the opportunity to assist. We really appreciate your support and hope to welcome you back to Welzo again soon.

Warm regards,
Anna
The Welzo Team

Oceniono na 5 z 5

Made an order with Welzo

Made an order with Welzo . And was posted almost immediately. Supplied with tracking for my own piece of mind . I was very pleased and happy with the service I received. Would highly recommend. Thank you so much . ☺️

4 marca 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Dear Customer,

Thank you so much for your wonderful review. We're absolutely delighted to hear that you had such a positive experience with us!

It's great to know that your order was dispatched promptly and that the tracking information gave you that extra peace of mind throughout the process. We always aim to get orders out as quickly as possible and keep our customers informed every step of the way, so it's fantastic to hear that this made a real difference for you.

Feedback like yours motivates our team to keep delivering the best possible service to each and every customer.

We hope to welcome you back again soon!

Warm regards,

Welzo Customer Care Team

Oceniono na 5 z 5

Speedy service

Speedy service. Quality product. Thank you

26 lutego 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Thank you so much for your wonderful review. We're glad to hear that you had such a positive experience with us!

We're so pleased to hear that you were happy with both the speed of your delivery and the quality of your product. These are two things we're really passionate about at Welzo, ensuring that our customers receive top-quality products as quickly as possible, every single time.

It means a great deal to know we hit the mark for you, and we hope you're enjoying your purchase.

Should you ever need anything in the future, our team is always on hand to help.

We'd love to welcome you back again soon!

Warm regards,

Welzo Customer Care Team

Oceniono na 5 z 5

Excellent speedy service and a great…

Excellent speedy service and a great product.

12 lutego 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Dear Customer,

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!

We're thrilled to hear that you were impressed with both the speed of our service and the quality of your product. Our team works hard behind the scenes to ensure every order is processed swiftly and that the products we offer meet the highest standards, so it's incredibly rewarding to hear that this came through for you.

Your feedback means a lot to everyone here at Welzo and helps us keep delivering the best possible experience for all our customers.

If you ever need anything at all in the future, please don't hesitate to get in touch; we're always happy to help.

We hope to see you again soon!

Warm regards,

Welzo Customer Care Team

Oceniono na 5 z 5

Perfect and quick

2 marca 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Hi Andrei,

Thank you very much for your kind review.

We’re really pleased to hear that your experience with Welzo was both quick and seamless. Providing fast processing and reliable delivery is something we work hard to maintain, so it’s great to know that your order reached you promptly and everything went smoothly.

Our team puts a lot of effort into ensuring that customers can order with confidence and receive their products without unnecessary delays. Whether it’s supplements, wellness products, mobility devices, or healthcare essentials, we aim to make the entire process—from browsing and ordering to dispatch and delivery—as efficient and straightforward as possible.

Feedback like yours is incredibly valuable because it reassures us that the systems and processes we have in place are working well for our customers.

Thank you again for choosing Welzo and for taking a moment to share your experience. We truly appreciate your support and hope to serve you again in the future.

Warm regards,
Anna
The Welzo Team

Oceniono na 1 z 5

Welzo - Misleading - refuse to refund

Sent something different that I've ordered and refused to replace/refund. Terrible customer service (no phone number). Send them clear evidence but insisted it's what I've ordered. After 3 months of conversation by email I've raised a dispute through my bank to refund the debit card payment (can do that if in 120 days term if evidence of fraud, etc). Suddenly they realised it's not what I've ordered and refunded. Terrible experience.

30 listopada 2025
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Dear Customer,

We sincerely apologise for the frustration you experienced.

We want to confirm that we are already in contact with you and that this matter has now been fully resolved.

We understand how stressful the situation was and regret that it took longer than expected to reach a resolution.

Our team appreciates your patience throughout this process.

Kind regards,

The Welzo Customer Care Team

Oceniono na 5 z 5

great response from the team

great response from the team, with any questions, answered quickly

27 lutego 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Hi Dean,

Thank you so much for your kind words — we really appreciate it.

Our team works hard to respond quickly and clearly to every question, so it’s lovely to hear that reflected in your experience.

If you ever need anything at all, we’re always here to help.

Warm regards,
The Welzo Team

Oceniono na 5 z 5

Prompt and accurate delivery

Prompt and accurate delivery

3 marca 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Hi Mrs Hall,

Thank you for your feedback!

We’re delighted your order arrived promptly and exactly as expected. Reliable delivery is something we prioritise, so it’s great to hear that it met your expectations.

We look forward to serving you again soon.

Kind regards,
The Welzo Team

Oceniono na 5 z 5

Very simple

Very simple, efficient, quick service.

17 października 2025
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Hi PP,

Thank you for the lovely review.

Simple, efficient and quick is exactly what we aim for — so we’re pleased we delivered on that for you.

We appreciate you choosing Welzo and hope to see you again soon.

Best wishes,
The Welzo Team

Oceniono na 5 z 5

Very happy with the service provided…

Very happy with the service provided would highly recommend to friends and family

14 lutego 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Hi Phil,

That’s wonderful to hear — thank you!

Recommendations to friends and family mean a great deal to us, so we truly appreciate your support.

We’ll be here whenever you need us again.

All the best,
The Welzo Team

Oceniono na 5 z 5

Welzo Infra red Sauna blanket

I can't rate the product, I haven't used it yet however, once I'd decided what i wanted ordering was easy and the delivery arrived when promised. No complaints. Thanks.

14 lutego 2026
Opinia niezależna
Logo Welzo

Odpowiedź od Welzo

Hi P Schindler,

Thank you for your review!

We’re glad ordering was straightforward and that delivery arrived as promised. When you do get the chance to use your infrared sauna blanket, we hope you absolutely love it.

If you have any questions about setup or usage, just let us know — we’re happy to help.

Warm regards,
The Welzo Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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