These people are scammers. They do not present the option for a hard cover until after you pay for the softcover, which immediately flagged my bank since it was an extra charge from a second website.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Liked the topics for new parents and that the book is personalized for the baby and parents. My suggestion for someone purchasing this as a gift to the baby and parents. Not to make them pay for a sub... Zobacz więcej
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I had a great experience buying the baby book and it got all the way to Chile in great shape and made a great gift. However I was charged for a subscription which I didn't want to continue and emailed... Zobacz więcej
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I almost closed out the order because of all the ads for additional offers. I like things up front & to the point. If you had theses ads up front I may have purchased additional items. I also didn’t l... Zobacz więcej
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Informacje dotyczące firmy
O Welcome Baby
Napisane przez firmę
The first personalized baby book for your memories & milestones.
One-of-a-kind book.
What makes it unique?- Personalized with your baby’s name, your names on the cover, and a custom dedication page
- Beautiful colors, illustrations, and space for pictures to capture what matters most
- Journaling pages to record memories, milestones, and everyday moments
- Growth and development trackers tailored to your baby’s age and stage
- Engaging activities, games, and bonding tips to strengthen the parent-baby connection
- Practical parenting guidance personalized to your family’s needs
Dane kontaktowe
Stany Zjednoczone
- hello@welcome.baby
- welcome.baby
4,0
Dobra
572 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Loved the options given for the…
Loved the options given for the content. Did not like all the add on offers after this was completed
11 marca 2026
Odpowiedź od Welcome Baby
Dear jandoo,
We are thrilled you had fun personalizing your little one's story! While the extra checkout offers were not for you, we hope you enjoy capturing these magical milestones together. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Odpowiedź od Welcome Baby
Dear jamiernewell,
We’re thrilled your experience was quick and easy! We are constantly working on improvements to ensure the best service. If you ever need assistance, please email help@welcome.baby with your account email and order number so we can support you.
Sincerely,
Welcome Baby Team
I just wanted to order this book to…
I just wanted to order this book to give to my new granddaughter when she is grown up.
7 marca 2026
Odpowiedź od Welcome Baby
Dear Laura D. Lawhon,
We are honored to be part of such a special gift for your granddaughter! We strive to keep improving our products for you. If you ever need assistance, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
This wonderful baby girl is coming on…
This wonderful baby girl is coming on her Mom's birthday and also I just lost my beautiful daughter @ 46 years to cancer.This book is the greatest gift I can give to my precious Emersyn Grace.I am one proud Nana
4 marca 2026
Odpowiedź od Welcome Baby
Dear Donna W.Loving,
We are deeply honored to help a proud Nana welcome precious Emersyn Grace. We're actively working on improvements to ensure the best experience. Please email help@welcome.baby with your account email and order number if you need assistance.
Sincerely,
Welcome Baby Team
Welcoming Cameron into the Family 😘
I’ve purchased this for my son and DIL to read and enjoy together. My grandson is due in May ‘26 and we’re all so excited to welcome him into the family. I know we’ll all have fun pictures and memories to share his first 3 years in this book.
4 marca 2026
Odpowiedź od Welcome Baby
Dear Grandma Pam & Papa Ray,
Congratulations on your grandson due in May '26! We are thrilled you chose Welcome Baby to capture those fun pictures and memories. We are actively working on improvements to ensure the best experience. Please email help@welcome.baby with your account email and, if possible, order number for any help.
Sincerely,
Welcome Baby Team
A Personalized Experience!
I like the selections and choices for the baby. I like the personalization options.
4 marca 2026
Odpowiedź od Welcome Baby
Dear Monica Logan,
We're thrilled you enjoyed the personalization options and selections! At Welcome Baby, we’re actively working on improvements to make things even better. If you ever need assistance, please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
“€40 book, then a €29 ‘gotcha’ charge — no refund”
I bought the Welcome Baby book for around €40 and installed the “free” Android app that comes with it (first month free). I missed the cancellation deadline by one day and they charged me €29 for a monthly subscription. I contacted customer service immediately, but they were unfriendly and refused to refund the accidental charge.
This feels less like a family-friendly product and more like a trap to squeeze extra money out of paying customers. If you’re considering this book, be aware you can end up paying far more than you expected, and support may not help when something goes wrong. I don’t recommend it.
1 marca 2026
Opinia niezależna
Odpowiedź od Welcome Baby
Dear Umit Taner,
We regret your disappointment regarding the subscription renewal and support interaction. We are strictly improving our processes to better serve families. Please email help@welcome.baby with your account email and order number so we can review this matter closely.
Sincerely,
Welcome Baby Team
So easy to create something that will…
So easy to create something that will be useful and full of fun memories
3 marca 2026
Odpowiedź od Welcome Baby
Dear maria.fogarty,
We’re thrilled you found it easy to create fun memories! We are actively working on improvements to ensure the best experience. If you ever need assistance, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
Can’t wait to give this baby book to my…
Can’t wait to give this baby book to my son and daughter in law on the arrival of my first grandchild!!
1 marca 2026
Odpowiedź od Welcome Baby
Dear Tere L Richardson,
Congratulations on your first grandchild! It is wonderful that you chose Welcome Baby as a gift for your son and daughter-in-law. We are constantly working on improvements to ensure the best experience. If you need assistance, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
It was very easy to create the book for…
It was very easy to create the book for my grandchildren
28 lutego 2026
Odpowiedź od Welcome Baby
Dear Marilyn Coolley,
We're delighted to hear it was easy to create a book for your grandchildren! We’re actively working on improvements to make things even better. If you ever need assistance, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
Odpowiedź od Welcome Baby
Dear Kathy Kirkland,
We're thrilled to hear you enjoyed the process of creating your baby book! We are dedicated to making our tools even better for parents. Should you need anything in the future, please reach out to help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
Odpowiedź od Welcome Baby
Dear sandrawarren,
We are thrilled to hear our book is helping young parents with their first baby! We are actively working on improvements to ensure the best experience for all families. Please email help@welcome.baby with your account email and, if possible, the order number so we can assist you further.
Sincerely,
Welcome Baby Team
Odpowiedź od Welcome Baby
Dear timothyshar,
We are delighted to hear that everything went smoothly! We are actively working on improvements to ensure every experience remains seamless. If you need anything, please reach out to help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
Easy and quick
Was a great easy way to get the perfect bay book to make for my first baby
25 lutego 2026
Odpowiedź od Welcome Baby
Dear First time mama,
We're thrilled you found it an easy way to get the perfect book for your first baby! We are constantly working on improvements. Should you ever need assistance, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
Odpowiedź od Welcome Baby
Dear anjllong,
We appreciate your feedback on the editing selections for your book. We are actively working on improvements to enhance the experience. Please email help@welcome.baby with your account email and order number if you have specific suggestions to share!
Sincerely,
Welcome Baby Team
Odpowiedź od Welcome Baby
Dear susanc,
We're glad you found it easy to use with great features! We are actively working on improvements to make things even better. Please email help@welcome.baby with your account email and order number if there is anything specific we can do to assist you further.
Sincerely,
Welcome Baby Team
Disappointed (Still)
Disappointed. Ordered the hardcover book which is not cheap, requested a change shortly after placing the order and was told that this was not possible due to my order already being in production. No option to escalate to senior management and no alternative solution offered.
***UPDATE***
Contacted support team as per business reply and was sent the same boiler-plate response as before. Still no resolution.
23 lutego 2026
Opinia niezależna
Odpowiedź od Welcome Baby
Dear Josh Barley,
We are sorry you couldn't update your hardcover book order once it entered production. We are actively working on improving our modification windows to prevent this frustration. Please email help@welcome.baby with your account email and order number so we can look into this further.
Sincerely,
Welcome Baby Team
⚠️ WARNING
⚠️ WARNING – DO NOT TRUST THIS COMPANY! ⚠️
This company is extremely deceptive. They automatically charge you every single month for their app whether you download it or not.
They falsely advertise it as “free” when you purchase, but later you’ll find a $42 CAD charge on your account without proper warning.
This is misleading, unethical, and feels like a complete scam. Be very careful before giving them your payment information.
Stay away unless you want surprise charges on your card.
20 lutego 2026
Opinia niezależna
Odpowiedź od Welcome Baby
Dear Jim,
We take your feedback regarding the monthly subscription charges seriously. We are actively working on improvements to ensure our billing terms are transparent. Please contact us at help@welcome.baby with your account email and order number so we can review your account status directly.
Sincerely,
Welcome Baby Team
Odpowiedź od Welcome Baby
Dear kirktayor,
It’s great to hear you found our setup well organized and the ordering process easy! We are actively working on improvements to maintain this standard. If you ever need support, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
It was an amazing experience to go…
It was an amazing experience to go through the ordering and all the minute details that were covered.
19 lutego 2026
Odpowiedź od Welcome Baby
Dear Uthi,
We're thrilled you appreciated the minute details covered during the ordering process! We are constantly working on improvements to keep your experience amazing. Please feel free to email help@welcome.baby with your account email and order number if we can ever assist you further.
Sincerely,
Welcome Baby Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.