Z.COM  Recenzje 272

Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have been with z.com for the past 5 years now, i do not have any problems with them from billing to customer service. What i love the most is there are options on how to contact z.com customer serv... Zobacz więcej

Oceniono na 5 z 5

The customer service is outstanding. These folks are professional, prompt & efficient. With a sweet vibe..! Melissa was the agent involved in these interactions! l hope she knows she... Zobacz więcej

Oceniono na 5 z 5

Had no way to change my payment method on my end and my domain is about to expire. I contacted Z.com customer support and within a few minutes they responded. Even though the payment method on the... Zobacz więcej

Oceniono na 5 z 5

If you're in the Philippines and need hosting, look no further! This provider offers top-notch service at an incredibly low price of just P98.00 pesos, including cPanel. The support team is fantastic,... Zobacz więcej

Informacje dotyczące firmy

  1. Hosting internetowy
  2. Dostawca skrzynek email

O Z.COM

Napisane przez firmę

  • Philippines - info.web.ph@z.com

Z.com - The Best Web Hosting Provider in Asia Pacific

Napisane przez firmę

Trusted by 8,400,000+ customers globally

Z.com Money-Back Guarantee for Web Hosting

30-day Full Money-Back Guarantee

30-day Full Money-Back Guarantee
Here at Z.com, helping customers build, grow, and maintain their business online is our top priority. And, we always make sure to strive more in improving our services to serve you better day-by-day. But, if you decide that the service you purchased is not suited to your requirements, you can get a 100% refund from the signup date.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

272 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Superbb Suppert and Hasslefree domain…

Superbb Suppert and Hasslefree domain registration...
I registered some domains here, it was quick. Like done payment and received email of domain registration.
Mistakenly paid for a domain two times and support was too helpful to adjust the payment of that domain against a new domain...

21 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Exceptional Support with a Human Touch

Ms. Melissa went above and beyond to resolve my website issue with genuine care and professionalism. Her swift responses, clarity, and kind approach made the entire experience reassuring. It's rare to feel truly supported-and Melissa made sure I did.

17 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Efficient and Helpful Customer Support from Z.com

It was a great experience using the ticketing system. The support team was helpful and clearly knew what they were doing. I had forgotten to activate the free web hosting that comes with the domain purchase, but the support team responded quickly and helped me resolve the issue with ease. I really appreciate it. I’d also like to thank the support agent who assisted me, Melissa B. Thank you so much, Z.com!

7 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

finally Z.com has been upgraded/Improved


I will delete the previous review because I see Z.com has improved.

what I see:

1. when buying a domain using PayPal it immediately directs you to PayPal Checkout, and no longer needs to go to the client-area > invoice page to pay for the domain.

2. the domain is immediately active (under 1 minute) when the payment is successful, this is one of the biggest improvements I feel, there is no more delay/pending when the payment is complete.

Good job Z.com

7 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent customer support

As a start up, the domain is so affordable. I had trouble after few days of purchased. Just discovered that I have failed to verify my domain for authentication purposes. I message their facebook page and their customer support name Ban was very helpful. I think this will be my go-to domain shop for my other services.

3 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

They have good customer service

They have good customer service. Banjoe T. quickly replied to my query and his response fixed the issue. Also, their domain and website package are affordable

30 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

A Data-Hungry, Delayed, and Distrustful Nightmare

I rarely write reviews, but this one is necessary.

I signed up on Z.com expecting a smooth domain registration. Instead, I walked into a privacy nightmare.

After placing my order, they immediately flagged it as “fraud” — no explanation, no logic. Then came the worst part: they demanded I upload government-issued ID just to buy a .com domain.

Let me be clear: I own a million-dollar domain portfolio, and I’ve worked with registrars like GoDaddy, Namecheap, and Cloudflare for years. None of them have ever required ID for a basic domain purchase — unless there was an actual dispute or transfer issue.

Z.com? They run shady “manual reviews,” ask for highly sensitive documents, and offer zero transparency about where your data is going. Their support? Slow. Robotic. Unhelpful.

This isn’t a security measure. This is a data collection trap dressed up as fraud prevention.

⚠️ If you care about:

Your personal data

Fast, secure domain buying

Professional support
—stay far away from Z.com.

I’ve already filed reports with consumer protection authorities in India, the UK, the US, Germany, and the Netherlands. I’ve also shared this experience with my 2.3M-strong tech community so others don’t fall into the same trap.

Z.com: You’ve lost my business—and now, you’ve earned a reputation you won’t easily shake.

20 czerwca 2025
Logo Z.COM

Odpowiedź od Z.COM

Dear Sean,

Thank you for taking the time to share your experience — we genuinely appreciate honest feedback. We are really sorry to hear your first interaction with Z.com wasn’t smooth. To help clear things up:

Your order was flagged by our system due to some inconsistencies detected during the registration process. While we know this can be frustrating, these checks are part of our standard security measures designed to protect both our customers and our platform from potential fraud.

Whenever something unusual pops up, we ask for a quick ID check — it’s simply to protect both your account and our platform from fraud. We completely understand that this feels inconvenient, but it’s a standard step many registrars take when certain flags appear.

Our team tried to explain the situation and the next steps, but it seems the conversation didn’t go the way we all hoped. We absolutely respect your frustration, and we're sorry if our responses felt unhelpful — that’s never what we intend.

Your Privacy Matters, we treat all documents securely and follow strict privacy standards. We will never share your personal information beyond what is required by law.

We completely respect your decision, and we appreciate the chance to learn from this experience. Our processes are always evolving, and feedback like yours helps us do better.

If you are open to it, we would love the chance to speak with you directly and help resolve any outstanding concerns. Please feel free to contact us anytime at via https://web.z.com/ph/support/contact-us/ — we are here to help.

Oceniono na 1 z 5

I bought a premium domain from this…

I bought a premium domain from this site but until now my domain status is on "pending registration" I have talk to their tech supports and they said I can't have it because it's a premium domain but I already paid for it I even have the invoice, It's on their list of available domains not even marked as premium. Seems like a SCAM!

20 maja 2025
Opinia niezależna
Logo Z.COM

Odpowiedź od Z.COM

Dear Osip,

Thank you once again for reaching out and highlighting the issue regarding your domain registration.

We sincerely apologize for the inconvenience this has caused. The delay occurred due to a system limitation that unfortunately did not flag the premium pricing for the domain you initially selected. As a result, it was mistakenly listed as available at a standard rate.

Once identified, our team acted swiftly to resolve the matter by offering and processing a replacement domain to minimize the disruption on your end. We hope this quick response reflects our commitment to transparency and customer satisfaction.

Your feedback plays a vital role in allowing us to continue improving our service. Thank you for your understanding, and we hope to have the opportunity to better serve you moving forward.

Oceniono na 1 z 5

The worst experience I've ever had

I need to renew my domain, but I can't even log in to my account; the login page always shows up as empty, and the sign-in link gets redirected each time to a two-mile-long URL, I tried it on mobile, laptop, and different browsers; nothing seems to work. The worst experience I've ever had

15 maja 2025
Opinia niezależna
Oceniono na 4 z 5

Good thing in a Z.com is very is that they responsive when you have a problem and very accomodating.

Good thing in a Z.com is very responsive when I have problems in my domains or anything related to my website. They will really guide you and so much willing to help with everything that they can.

Even if you are an amateur or pro they are willing to help. What also good thing in Z.com is that intergration from Worpress blogsite to your domain. It is very easy to use and you can use their Site Builder if you want to create a website in a breeze.

5 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Exceptional Website Security Support from Melissa and Team!

Melissa and her team went above and beyond in fixing my website issue! They thoroughly investigated the problem, identified the malicious file/malware, and successfully removed it. Not only did they secure my site, but they also found and eliminated unwanted content and foreign-language posts. Their professionalism, expertise, and quick response gave me complete peace of mind. Highly recommend their services to anyone in need of reliable website security and support! Thank you, Melissa and team!

2 kwietnia 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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