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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have bought, staircased and am now selling with Heylo and nearly at completion, I'm in a good position to write an honest review. I have found Heylo very easy to deal with through my ti... Zobacz więcej

Oceniono na 5 z 5

The caramel granola is fab. Complements Greek yoghurt so well. The seeded bread, best eaten without toasting, but lovely either way. I had a question, answered almost immediately by an excellent c... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Waste of money… I’ve purchased a loaf and two bagels to try them out. They arrived several days later delivered by Royal mail. I tried one bagel and two slices of bread, next morning both bread and re... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great products when leading a low-carb lifestyle as a diabetic. I love the cinnamon and raisin toasted, regularly eat the seeded bread for breakfast, and the white subs are delicious for sandwiches. T... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep ze zdrową żywnością
  2. również w kategorii:
  3. Piekarnia

Napisane przez firmę

Welcome to Heylo - where baked goods and low-carb living finally come together in a satisfyingly delicious way. We’re a team of passionate low-carbers and foodies working together to create tasty low-carb and keto products, so that you can enjoy your favourite baked goods – while achieving your nutritional goals. We care about each and every customer's journey with us and welcome feedback that helps us improve. Our dedicated customer service team will always do their best to help, and we aim to answer customers’ queries within 24 hours (but it’s usually much quicker than this). Please feel free to get in touch!


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

211 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(211)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 57

Napisz recenzję
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Oceniono na 5 z 5

My everyday go to bread replacement!

I am type 2 diabetic who has lost nearly 50kg over the past two years and Heylo is one of the main reason why. Each month, I buy subs, rolls, pizza bases and granola, it's all wonderful! I missed bread so much and this is now my everyday go to. Pizza bases can be cat like Pitta as well, my favourite for gyros!

10 października 2024
Opinia niezależna
Oceniono na 5 z 5

We just love all the products Heylo…

We just love all the products Heylo supply. Super easy website to order from. They sent me the new pizza bases for free and they were Devine!! Best pizza I’ve had in years

15 października 2024
Opinia niezależna
Oceniono na 5 z 5

I just love this bread

I just love this bread, not feeling guilty having a bacon sandwich. Just love everything about it

15 października 2024
Opinia niezależna
Logo Heylo

Odpowiedź od Heylo

Thanks very much for sharing. We really appreciate your support, and it's great to hear that you're enjoying guilt-free sandwiches! 💜😊💜 Love from, The Heylo Team

Oceniono na 5 z 5

What can I say?

What can I say: best keto friendly products I have tried and I've tried a lot available on market products. My favourite? Hard to choose because so far what I have ordered is a "little heaven" for me....ordered twice already and getting ready to place my third and not last order....Well done Heylo!!! You make me 😊 happy for sure!!!!

10 października 2024
Opinia niezależna
Logo Heylo

Odpowiedź od Heylo

Hi, Thanks so much for your lovely review. We really appreciate your support, and we're thrilled to hear that Heylo breads are making you happy! 💜😊💜 Love from, The Heylo Team

Oceniono na 4 z 5

I've bought twice now from Heylo

I've bought twice now from Heylo. I've had to give up standard bread products for health reasons, which was hard because I love bread. Heylo products are expensive but I see them as an occasional treat. The bagels, seeded rolls and pizza bases are particularly good.

15 października 2024
Opinia niezależna
Oceniono na 4 z 5

Best low carb bread products available

I’ve been using the seeded bread, white rolls and sub rolls for about 6 months now. I order and then freeze as soon as I get them. As a treat from time to time I get a Cinnamon and fruit loaf too. I love the seeded bread toasted with a number of toppings for breakfast . I use the rolls with burgers or as a breakfast with eggs and sausages. I also use the subs for hot dogs. I’ve tried other low carb bread products but none are even remotely close to the taste and quality of Heylo. I can’t imagine my life without it. I’m eating Heylo bread products on a daily basis and it’s helped me to reach my weight loss goals.

15 października 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic company

Fantastic company! Products blow others out of the water! Not sure how they do it! Must be magic! Definitely a winner for low carb products any day of the week! Love it 🫶🏻💕💕

15 października 2024
Opinia niezależna
Logo Heylo

Odpowiedź od Heylo

Hi, Thank you very much for sharing! We love to hear that you're enjoying Heylo bread. 💕💕😊 Love from, The Heylo Team

Oceniono na 5 z 5

Heylo newbie loving it so far.

I have been trying to lose weight and these could be the absolute answer to my prayers.I love everything bread, breakie, lunch, dinner.My first order of the starter bundle it looks small but has lasted us as long as our normal loaves.Small yes, slightly different but with your toppings and fillings it's okay.I have ordered again with different items to try and eyeing up other options.Just weighed myself a week in with heylo and two pounds down.Thankyou heylo.

20 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Wow - delicious!!

Wow. Their fluffy white bread is extremely delicious. It's a game-changer. It's the first day but I suspect I'll be a customer for life.

17 lipca 2024
Opinia niezależna
Logo Heylo

Odpowiedź od Heylo

Hi, Thank you very much for sharing. It's great to hear that you're enjoying the Heylo Lighter White!💜😊💜 Love from, The Heylo Team

Oceniono na 1 z 5

Sadly won't use again which is a shame

Sadly won't use again which is a shame, ordered the bundle, only received cinnamon bread, contacted them and they said was a problem their end, fair enough mistakes happen occasionally, received the rest of the order and it was all squished and smashed because it was shoved into a box that was too small! I wanted to subscribe as the cinnamon and raisin bread was lovely but customer care is lacking.

13 lipca 2024
Opinia niezależna
Logo Heylo

Odpowiedź od Heylo

Hi,
Please accept our apologies for the errors on your order. We hope you were satisfied with the replacement items that we've sent and that they've gone some way towards reassuring you that we genuinely care about every customer's experience. If we can help further, please don't hesitate to contact us at heretohelp@weareheylo.com
Kind regards, The Heylo Team

Oceniono na 2 z 5

A lot of money for it not to be packed safely

My first order was fine and packaged with care!

This order wasn't and everything in the box was smashed, everything!!

Sadly, will be sourcing different keto products

5 lipca 2024
Opinia niezależna
Logo Heylo

Odpowiedź od Heylo

Hi,
Thanks for your feedback - we appreciate all comments that help us improve. Please accept our apologies for this packing error - it's not our usual standard. We have a range of box sizes and are always working on improved packing methods.

Please let us know which items need replacing at heretohelp@weareheylo.com as we'll always replace items that don’t arrive in top condition
Kind regards,
The Heylo Team

Oceniono na 1 z 5

Mould growing on hot dog rolls that…

Mould growing on hot dog rolls that were in date. Not the experience I expected from an expensive product. Emailed to complain many weeks ago but have yet to receive a response. Truly shows they aren’t interested in feedback and response to such.

23 maja 2024
Opinia niezależna
Logo Heylo

Odpowiedź od Heylo

Hi,
We’re really sorry to hear there was a problem with your bread. Although we put a lot of resources and expertise into Heylo products – including lab testing – low carb items can be occasionally susceptible to shortened shelf life, especially depending on transit conditions.

However, we guarantee 5 days freshness on arrival and will always replace or refund items that don’t arrive in top condition. Please let us know at heretohelp@weareheylo.com how we can help.
Kind regards, The Heylo Team

Oceniono na 1 z 5

Mould growing on Bagels!

Order 4x packs of the Heylo bagels. 2 of the packs had bagels with mould growing on them even though the best before date was still 5 days away which doesn’t give me any confidence about the quality assurance their products go through. I understand products can become mouldy but would not have expected mould to be growing on the bagels when the best before date was still 5 days away. Not likely to be ordering anything from Heylo again and wouldn’t recommend to anyone else based on my experience.

22 maja 2024
Opinia niezależna
Logo Heylo

Odpowiedź od Heylo

Hi,
We’re really sorry to hear there was a problem with your bread. Although we put a lot of resources and expertise into Heylo products – including lab testing – low carb items can be occasionally susceptible to shortened shelf life, especially depending on transit conditions.

However, we guarantee 5 days freshness on arrival and will always replace or refund items that don’t arrive in top condition. Please let us know at heretohelp@weareheylo.com how we can help.
Kind regards, The Heylo Team

Oceniono na 5 z 5

Will order more!

Ordered 2 packs of granola on Friday. Arrived by Monday. I have tasted both and they are absolutely to die for. I'd buy them even if I wasn't on a low carb diet. Delicious.

15 kwietnia 2024
Opinia niezależna
Oceniono na 4 z 5

Delivery fast and well packaged

Delivery fast and well packaged. For keto bread, the slices are tiny and smell very strange. Had the seeded loaf and white bundle to try.
Found the seeded one very dusty and mealy. Almost smelled like bird seed mix. The bread toasts ok and elevated the smell slightly. For the price, it's not worth the cost in flavour.

22 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Brilliant products

Very quick delivery and packaged really well. The seeded bread,bagles and raisin and cinnamon loaf are absolutely delicious.

8 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing bread products & crackers

Just amazing. Everything I’ve tried is just excellent. Customer service is great as my second order went missing through no fault of the company and Carolyn quickly replaced this and delivered it when I could be around to receive it. My freezer is now filled with portion controlled bread products and can’t believe how these low carb products can be so nice. Will be ordering going forward!

16 lutego 2024
Opinia niezależna

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