Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Poor delivery experience. Supplied a date which was missed, then a second date which was also missed. Third time of trying received, and stayed in so it wasn't dropped on my doorstep in branded packag... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Ordered Tuesday tea time and was delivered Wednesday morning great. The only problem is the way it’s delivered, just dumped on your door step when you’re not home after requesting it to be left in a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered mahou on special offer, also used my free glasses promo code. All delivered promptly next day. Have used the return collection service twice now with no problems. Only downside is out of stoc... Zobacz więcej

Oceniono na 5 z 5

Really enjoying the new beer machine! There is a great selection on offer also. But I do wish there was more. There are so many more flavours out there so it would be fantastic if that expanded. I'... Zobacz więcej

Informacje dotyczące firmy

  1. Dystrybutor piwa

Napisane przez firmę

At PerfectDraft, we're all about beer. Not just any beer. But a world of beers on tap, at home. We're here to help you experience the magic of pouring your own perfectly chilled pint. Because nothing gives us greater joy than being able to deliver the ultimate beer experience to beer enthusiasts. With a fantastic range of beers to choose from, there's something for everyone. Our collection includes classics such as Stella Artois and Budweiser as well as recent additions like Camden Hells, Hawkstone Lager and Stella Artois Unfiltered. So yes, that's us in a nutshell. (Incidentally, we think nuts are a great accompaniment to draught beer.) Welcome. The perfect pour is waiting for you.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

10 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 78% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Ordered mahou on special offer

Ordered mahou on special offer, also used my free glasses promo code. All delivered promptly next day. Have used the return collection service twice now with no problems. Only downside is out of stock beer, still waiting for speckled hen and leffe ruby to return

16 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Prompt delivery

Prompt delivery, ordered Friday afternoon and delivered Saturday morning.

Good value with discount code otherwise a bit pricey but quality is good.

21 marca 2026
Opinia niezależna
Oceniono na 5 z 5

The beer machine

Really enjoying the new beer machine! There is a great selection on offer also. But I do wish there was more. There are so many more flavours out there so it would be fantastic if that expanded. I'm really wanting to buy the raspberrie flavour beer but it's always pit of stock!
I'd like to mention how I think the beer tokens idea is great and really helps with a few pennies off not that the legs are not already a good price. Keep up rhe good work with fast deliveries too.

Fingers crossed for more flavours soon!

13 marca 2026
Opinia niezależna
Oceniono na 2 z 5

Poor delivery experience

Poor delivery experience. Supplied a date which was missed, then a second date which was also missed. Third time of trying received, and stayed in so it wasn't dropped on my doorstep in branded packaging. Given I'd been on the lookout for the prior two delivery slots, just a bit of an extra inconvenience. Perfect draft, stop using yodel, start using plain packaging and much of this will go away.

14 marca 2026
Opinia niezależna
Logo PerfectDraft

Odpowiedź od PerfectDraft

Thank you for taking the time to share your feedback with us. We sincerely apologize for the poor delivery experience you encountered and the inconvenience caused by the missed delivery dates and packaging concerns.

We completely understand how frustrating it must have been to stay on the lookout for multiple delivery attempts, only to face delays and additional effort on your part. This is certainly not the level of service we strive to provide, and we regret that this situation fell short of your expectations.

Your suggestion regarding plain packaging and concerns about our courier service are greatly appreciated. We recognize that branded packaging can sometimes cause unnecessary stress, and we are actively reviewing ways to improve both our delivery process and packaging options to ensure a smoother experience for our customers.

If you haven’t already reached out to us directly, please do so, as we'd like to assist further in resolving this matter. Your satisfaction is important to us, and we want to make things right.

Once again, we apologize for any frustration caused by this experience. Thank you for bringing these issues to our attention—your feedback helps us improve—and we hope you'll give us another chance in the future.

Oceniono na 5 z 5

Great Service from PD

As always, great service with PD. I ordered four kegs through one of their great offers which were delivered within 48 hours. The returns process of empty keys is easy and my beer tokens were received straight away. I just wish the kegs were bigger, It seems like they empty too fast!!

18 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Good quality

Good quality, fresh cold beer. Good pricing especially when you get discount vouchers when you sign up on email. Website very easy to use and goods generally delivered next day.

22 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic

Beer always arrives next day.... and returns always get taken next day .... and credited super fast !! Im loving it :-)!

22 marca 2026
Opinia niezależna
Oceniono na 3 z 5

Not exactly what was advertised.

Normally when I order there is no issues, all is great including delivery times.
This time ordering though I came into a problem. Delivery times stated “order before 18:00 for Saturday delivery”, I ordered before this time and even got order confirmation before this time but on my order confirmation it said delivery on Monday.
Of course I ordered it when I did so I could get the benefit for Saturday night.
When I immediately tried contacting customer support I had a message starting it will be 48 hours for someone to check my enquiry/complaint. Meaning I wasn’t getting my order any time before Monday.
Just a shame really because I wouldn’t have order when I did if it didn’t specify Saturday delivery. Still no update from any perfect draft customer support 2 days later.

20 marca 2026
Opinia niezależna
Logo PerfectDraft

Odpowiedź od PerfectDraft

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the unexpected delivery delay and the lack of timely communication from our customer support team.

We understand how frustrating it must have been to place your order with the expectation of Saturday delivery, only to receive confirmation stating Monday instead. This is certainly not the experience we aim to provide, and we deeply regret that this situation impacted your plans.

The issue you encountered appears to be a miscommunication between our system and delivery scheduling, and we are actively investigating this matter to ensure it does not happen again in the future. We are working on improving our response times so that concerns like yours can be addressed more promptly moving forward

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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