Bluebell IT Solutions Recenzje 

28
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We’ve been a client for six years and have always received excellent service. Even as a small business, we’re treated professionally and with real care. The team is knowledgeable, responsive, and a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Always great service from Bluebell. They've improved our IT infrastructure and security, and always fix the day-to-day IT issues quickly and effectively.

Oceniono na 1 z 5

Avoid at all costs!!! Its so bad it feels like a scam company!! They will lie and tell you all sorts of stories to get you to sign. Be especially careful of a salesman called MJ who will lie and tell... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

It’s been a pleasure working with Bluebell over the past few years. We’ve built a great relationship with Ben, Waj, and the entire helpdesk team. They’ve always been responsive, helpful, and incredibl... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Naprawa i serwis komputerów

Napisane przez firmę

Bluebell IT is a leading provider of information technology solutions for businesses of all sizes. With a growing team of highly-skilled strategic thinkers, Bluebell IT offers a wide range of services including network design and implementation, software development and specialist IT consulting. Cyber security is at the forefront of all we do; we are Cyber Essentials Plus Certified, offer tailored Microsoft Azure & Google Cloud Services and we are certified partners of Cisco, Dell, Microsoft (Silver), Acronis, Last Pass, Gamma (Gold) & HP. Our expertise and dedication to delivering innovative solutions enables businesses to optimise their processes, enhance their productivity and stay ahead in today's rapidly evolving digital landscape. All support calls are handled directly by our dedicated locally-based team of trained support staff - you get immediately through to someone you know who knows your business. We take a customer-centric approach, understanding your unique needs to provide bespoke solutions that save time and drive revenue, because IT is ultimately about people not computers - your people and your customers.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

28 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(28)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

Napisz recenzję
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Oceniono na 5 z 5

Our experience of using Bluebell IT…

Our experience of using Bluebell IT solutions has been superb. The team did an excellent job scoping our requirements. Not only were they professional in the installation but also very helpful with the configuration aspect too, to ensure all is communicating correctly in the business.

28 kwietnia 2026
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

Thank you for the great feedback – it’s really appreciated.

We are pleased the network upgrade has gone smoothly and that you are already seeing improvements in performance, resilience and security. It was a pleasure working with you on both the installation and configuration to make sure everything was set up exactly as needed.

Thanks,
Team Bluebell

Oceniono na 1 z 5

Avoid at all cost

Avoid at all cost. Signed a contact for £9.99. They have increased it a few times now. They are now charging me over £20

1 kwietnia 2026
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

Hi Mitesh,

We believe this review may have been left in error. Bluebell IT Solutions (wearebluebell.co.uk) is a separate company and we do not provide services at the price point mentioned, nor have we had any record of working with you.

It’s possible you are referring to Bluebell Cloud, which is an entirely different organisation.

Kind regards,
Ben
Bluebell IT Solutions

Oceniono na 5 z 5

Profession, Reliable Support - 6 years and counting

We’ve been a client for six years and have always received excellent service. Even as a small business, we’re treated professionally and with real care.

The team is knowledgeable, responsive, and adapts quickly to any issues we raise. It’s reassuring to know our IT is in such capable hands, and we’d happily recommend them to others.

18 lutego 2026
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

Thank you so much for your review — it genuinely means a lot to us.

Working with you and the team over the past six years has been an absolute pleasure, and it’s fantastic to hear that this has been reflected in your experience.

We truly appreciate the trust you’ve placed in us to support your business, and we look forward to continuing to provide reliable, responsive IT support for many years to come.

Oceniono na 5 z 5

Knowledgeable, reliable and responsive

We’ve worked with Ben and the team for over 5 years and can honestly say they’re a fantastic IT support company. They’re extremely knowledgeable, responsive, and always quick to resolve any issues, no matter how big or small. It’s reassuring to know we have a reliable, proactive team supporting our systems and keeping everything running smoothly. Highly recommended to anyone looking for dependable, professional IT services.

29 stycznia 2026
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

It’s been a pleasure supporting you and your business over the past five years. Long-term partnerships like this are something we are incredibly proud of, and we’re committed to delivering responsive, proactive IT support that businesses can rely on.

We truly appreciate the trust that you and the team have placed in us and look forward to continuing to support your growth for many years to come.

Oceniono na 5 z 5

Excellent communication

Excellent communication
Good value for money
Excelled in knowledge

14 stycznia 2026
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

Great to hear that our communication, value, and knowledge all hit the mark! Thanks for choosing Bluebell.

Oceniono na 5 z 5

A MSP that cares

It’s been a pleasure working with Bluebell over the past few years. We’ve built a great relationship with Ben, Waj, and the entire helpdesk team. They’ve always been responsive, helpful, and incredibly supportive whenever challenges have come up.

3 listopada 2025
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

Hi Vinit,

Thank you for the lovely review. It’s been a genuine pleasure working with you and the team over the past few years. We’ve really valued the relationship and are proud to have supported you.

We are always here if you need us.

Warm regards,

Ben, Waj & the Bluebell Helpdesk Team

Oceniono na 5 z 5

Exceptional IT Support from Bluebell IT

Bluebell IT have been an absolutely outstanding partner in supporting our business within the Microsoft environment. Their team is consistently efficient, responsive, and proactive—resolving issues swiftly and with precision. Whether it's day-to-day troubleshooting or more complex technical matters, they are always on point and quick to act.

Their professionalism and reliability have made them an integral part of our operations. We genuinely consider them an extension of our team, and their support has been instrumental in helping us maintain a smooth and secure IT infrastructure.

Highly recommended to any business looking for top-tier IT support!

8 września 2025
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

Hi Sam,

Thank you so much for the fantastic review! We’re thrilled to hear that our support within the Microsoft environment has made a real difference to your operations. It’s always our goal to be proactive and dependable, so it’s brilliant to know that’s been your experience.

We genuinely value the partnership and consider it a privilege to be seen as an extension of your team.

Thanks
The Bluebell Team

Oceniono na 5 z 5

One-stop shop with highly responsive expert team

Fantastic one-stop shop for all IT support, procurement and cybersecurity accreditation, from small business to enterprise level

5 września 2025
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

Thanks for the great feedback! We’re glad to be your go-to team for IT support, procurement, and cybersecurity!

Oceniono na 5 z 5

I had a problem with my printer and…

I had a problem with my printer and Mohammad kindly fixed it for me. The entire team is very helpful and resolve all queries straight away (Mohammad is on top of the list)
Thank you

4 kwietnia 2025
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

Hi Hina,

Thank you so much for your kind words! We're really glad to hear that Mohammad was able to help get your printer sorted — he’ll be chuffed to know he made such a great impression. We’re also delighted that you’ve had a positive experience with the whole team.

If there’s anything else we can help with, you know where to find us!

Oceniono na 1 z 5

Avoid poor service

I strongly advise any business to avoid this company for any IT or telecom contracts. They are completely untrustworthy and operate in a fraudulent manner.

From the very first month, expect endless back and forth due to contract errors and incorrect charges. You will spend months trying to get basic issues resolved. Once you think it's finally sorted, good luck getting hold of Customer Service or Credit Control—who, conveniently, are "in a meeting" every single time you call.

I have spent months, even after the contract ended, trying to resolve extra charges that have been incorrectly invoiced for over three years, only for them to completely wash their hands of any responsibility after selling their customer base to another provider.

They will use every possible tactic to avoid helping and ultimately tell you "it’s not our problem anymore."

Avoid at all

7 marca 2025
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

We appreciate all feedback, but we want to clarify that this review appears to be misdirected.

Bluebell IT Solutions has never had a contract with you for IT or telecoms services. As we discussed on the phone, your contract was originally with Bluebell Cloud Solutions, which sold its customer base to 4Com in March 2022.

We are not involved in any billing or service issues related to that transition. If you need further assistance, we recommend reaching out to your current provider.

Oceniono na 5 z 5

Bucks Futsal Club Email Outage Support

Bucks Futsal Club is a small sporting organisation that his hugely dependant on their email to manage multiple teams & fixtures.

The Team at Bluebell assisted when the business lost access to our domain and had an internet email outage. At short notice they got us back up and running, giving us sound advice resulting in switching us over to Microsoft 365. Even when there was issues at Microsoft resulting in a roll back of their latest update, the communication was clear & expectations were managed.

Great service from the team.

21 lutego 2025
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

Thank you for your review!

We’re so pleased we could help Bucks Futsal Club get back online quickly and smoothly. We understand how critical email is for managing teams and fixtures!

It’s great to hear that our communication and support made a difference, even when external challenges with Microsoft arose. If you ever need further assistance, we’re always here to help.

Oceniono na 5 z 5

Terrific support.

My old company laptop was beyond its use by date and Bluebell IT Solutions were asked to provide and set up the replacement. They were really impressive, a seamless interaction, friendly approach online and on the telephone, mostly with Khalid and Mohammed. They moved over all necessary files, cleaning up the duplicate files I had managed to store on the old machine. I would fully recommend the company for help and support 'with a smile'!

13 lutego 2025
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

We're delighted to hear that you had a seamless experience with your laptop replacement.

Ensuring a smooth transition (and tidying up those duplicates!) is all part of the service, and we’re so pleased we could help. If you ever need any further support, we're always here with a smile! 😊

Oceniono na 5 z 5

Very happy with the services to fix the…

Very happy with the services to fix the laptop battery and they have also checked up on how the laptop is working and gave me an advice on how to maintain the wellness of my laptop.

7 lutego 2025
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

We're so pleased to hear that you were happy with our service and the support for your laptop.

If you ever need any further assistance or advice, don’t hesitate to reach out.

Oceniono na 5 z 5

Bluebell IT have been supporting our IT…

Bluebell IT have been supporting our IT and have been great to work with. They have consistently provided exceptional service.
Khalid has been helping us on many occasions and even coming to our sites and has always supported us in a timely and effective manner.

7 lutego 2025
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

Thank you so much for taking the time to share your experience with Bluebell IT! We're delighted to hear that our team, especially Khalid, has been able to support your business effectively.

We truly appreciate your trust in us and look forward to continuing to support your IT needs.

Oceniono na 5 z 5

Bluebell support our IT and telephony…

Bluebell support our IT and telephony systems. They have been great on all sides, from attending site to install new hardware and upgrade systems, to continuous support. Khalid has been our main point of contact and has always supported us in a timely and effective manner.

7 lutego 2025
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

Thank you for your wonderful feedback! We truly value our ongoing partnership and are committed to providing reliable IT and telephony support. It’s great to hear that our team has met your expectations, from installations and upgrades to continuous support. We look forward to continuing to support your business.

Oceniono na 5 z 5

Quick and responsive

I have worked with Bluebell IT for a number of years for both IT support and purchasing equipment. The support from the team is always quick responsive and deals with the issues. Always a pleasure to deal with. Thanks Guys.

31 stycznia 2025
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

Thanks for the review and we appreciate your continued trust in Bluebell IT over the years.

It’s always our goal to provide quick and effective support, and we're glad to hear you've had a great experience with our team.

Thanks again!

Oceniono na 1 z 5

Called today by Hayley from Bluebell…

Called today by Hayley from Bluebell Cloud Solutions Ltd Company No: 10181383 in Northampton (part of the same group) given number 01604 954635, although we are TPS reg and have been for 25 years. Asked were she got our number from she said google and confirmed she was fully aware of the TPS and did not screen for the numbers.

It is against the law to make sales calls TPS Reg number.

Draw your own conclusion from the above.
We do not deal with companies that break the law.

29 stycznia 2025
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

Thank you for your feedback. We take compliance with TPS regulations very seriously and have strict policies in place to ensure we follow the guidelines.

We apologise if you feel you were contacted in error. We are currently reviewing our processes to ensure this does not happen again. If you could provide us with more details via info@wearebluebell-its.com, we would be happy to investigate further.

We appreciate your time in bringing this to our attention and are committed to ensuring the highest standards of business practice.

Oceniono na 5 z 5

Excellent ongoing Service and expertise

Our company needed to urgently address our IT provisions when we were wanting to grow. I was keen to gain efficiency and save money on the many different providers we had for emails, office, security, document sharing & cloud storage. Bluebell advised we could cut almost 80% of these payments out and they could all fall under one subscription. Not only saving us money but made us become more efficient as a result saving me lots of headaches and countless hours solving staff IT issues.

Ben and the team at Bluebell not only managed to tailor a package to our needs regarding IT support across our three offices, but also advised on cyber security for our company too.

Working with Bluebell we’ve just obtained the Cyber Essentials Certification. Which is a benefit for our company and our clients. This is something we otherwise wouldn’t have been able to achieve.

23 stycznia 2025
Opinia niezależna
Logo Bluebell IT Solutions

Odpowiedź od Bluebell IT Solutions

Thank you so much for your kind words and detailed feedback! We're thrilled to hear that our solutions helped streamline your IT provisions, saving both time and costs for your business.

It’s fantastic to know that our tailored support across your three offices and guidance on cyber security have made such a positive impact. Congratulations again on achieving your Cyber Essentials Certification—it’s a great milestone for your business, and we’re proud to have supported you in the process.

We really value your partnership and look forward to continuing to support your business as it grows.

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