Sean Anderson gave me a great service, even my bank don't allowed send to him the first deposit, he trusted me, and sent me the driver and allowed to me paid him the whole amount, the service was from... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was needing my truck and 2 motorcycles transported from Alaska to Southern California, I contacted Wavex requesting a quote, Ryan Cherkie is who contacted me with a quote. He worked very hard to get... Zobacz więcej
Great Service! Peter James was friendly, honest, professional, and very helpful! I was very satisfied with the service provided and would definitely recommend them!
I spoke with Peter James he was very professional from the start. Mr James made everything very easy and clear for me to understand and sent me all the information that was needed. I definitely would... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Wavex Logistics LLC is a nationwide vehicle shipping company dedicated to making auto transport simple, reliable, and stress-free. We help customers ship cars, SUVs, trucks, motorcycles, classic vehicles, auction vehicles, dealer inventory, and personal vehicles across the United States. Whether you are relocating, buying a vehicle online, sending a car to a family member, or managing transportation for a dealership, our team works hard to provide dependable service at competitive pricing. We work with a network of licensed and insured carriers to help customers find the right transport option based on their route, schedule, vehicle type, and budget. Our services include open carrier transport, enclosed carrier transport, door-to-door shipping, dealership transport, auction pickup, and long-distance vehicle transportation. At Wavex Logistics LLC, communication is one of our top priorities. From the first quote to final delivery, our shipping specialists keep customers updated and guide them through every step of the process. We believe in honest pricing, clear information, and professional support from start to finish. Our goal is to make every shipment as smooth as possible by handling the details, coordinating with carriers, and providing customers with peace of mind. We understand that every vehicle is important, and we treat each shipment with care, attention, and professionalism. Thank you for considering Wavex Logistics LLC for your vehicle transportation needs. We look forward to earning your trust and helping you ship your vehicle safely and efficiently. Website: https://wavexlogistics.com
Dane kontaktowe
1018 S Fairview Ave, 60148, Lombard, Stany Zjednoczone
- (217) 426-3997
- support@wavexlogistics.com
- wavexlogistics.com
4,4
Doskonała
59 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 62% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Challenges
Agent Sean was nice and answered all my questions. First time ever shipping a car. He indicated there would be vehicle tracking to monitor its progress which was very important to me. (We did not get this)I asked all the questions prior to booking with them: can we set a particular day and time frame window for pickup as my dad would be on one end and me on the other. I mentioned we would not leave keys in car for pickup and wanted to assure this company would offer personalized pickup/drop-off as well as a schedule 4 hour window. The following day after making a deposit, the agent called me up to say they needed more money as a deposit because they may have a backup driver collect the car, but he needed additional insurance. I refused as this was outside the contact terms. Whilst the total amount remained the same, I do not understand why more money was needed up front and how this was my problem. The driver texted my father twice and said he would be there before noon. At 2:30 I get my dad calling me up irate and pissed off that the driver now says he will be there at 3:30. My dad refused to wait. When he said to the driver you can come at 9:30PM, driver canceled. Sean was able to get a new driver the following morning and vehicle was delivered safely to us. In the end that is all that matters.... however wouldn't it be nice if contractors/truckers say they will be there at x time and show up at x time? Wouldn't it be nice not to have a dad call up on a rant about contractors inability to maintain a promised schedule and wouldn't it be nice for me not to have to take additional time to have vehicle rescheduled for pickup when I am at work. The agent was nice and tried his best, but for some reason there are factors perhaps outside his control that leaves me to give 2 stars. I would use another company if I had to do this again. It takes all hands on deck to have a superior customer service experience and for us, it was challenging.
25 czerwca 2026
Opinia niezależna
Harry from Wavex Logistics was amazing
Harry from Wavex Logistics was amazing, he broke his butt to book my vehicle, the truck drivers and dispatchers he was dealing with were difficult, but Harry assured me my vehicle would get there safe, He always keeps in contact and answers the phone and your questions.
2 lipca 2026
Opinia niezależna
Talk about service
Talk about service. I moved from New Jersey to Texas. Car arrived in the exact condition it was shipped in. The drivers were kind and very friendly and on top of communicating with me. All made possible by a wonderful rep named Janet. Janet was there for me from beginning to end including after I got my car delivered to make sure everything went smoothly. 5 star! If I ever need to move my car again in the future, I know who I’m calling. THANKS AGAIN JANET!
1 lipca 2026
Opinia niezależna
They were very good and quick with my…
They were very good and quick with my delivery. Catherine was phenomenal in supporting me throughout.
2 lipca 2026
Opinia niezależna
Muy buena empresa katerine supo ser…
Muy buena empresa katerine supo ser clara y muy atenta ala carga 🙏🙏🙏
2 lipca 2026
Opinia niezależna
I was shopping around for companies to ship my car
I was shopping around for companies to ship my car. I was super skeptical and leary because your putting your trust in some company that you dont even know if its legit! But janet Miller the lady that I worked with made me feel comfortable every step of the way. She took care of everything upon after contracting them. I came with a budget on the first vehicle that I had shipped and we were kinda off on the numbers and she tirelessly looked and looked until we found someone that was close to my budget! She responded to allll of the million questions that I had during her work hours. She texted me and kept me in the loop about everything. She did so well I even went back to janet Miller for my second vehicle. I had a strict budget in mind that I wanted to work and told her what I wanted to spend and she got it within a few dollars. The pricing is very competitive also. TRUST ME I've looked around n around . Im buying another vehicle to soon. The first person im going to is janet!!! My experience with this logistics company has been a really positive easy experience !! Thank you Janet!!!!
9 czerwca 2026
Opinia niezależna
Odpowiedź od Wavex Logistics LLC
Thank you so much, CB, for your incredible review and for trusting Wavex Logistics LLC with not just one, but two vehicle shipments!
We understand that choosing an auto transport company can feel overwhelming, so we're especially happy to hear that Janet Miller made you feel comfortable and confident throughout the entire process. Her dedication to finding carriers that fit your budget, answering all of your questions, and keeping you updated every step of the way is exactly the level of service we strive to provide.
We'll be sure to share your wonderful feedback with Janet—she'll be thrilled to know she earned your trust and your repeat business. Your recommendation means a great deal to us, and we're honored to be the first company you'll call for your next vehicle shipment.
Thank you again for choosing Wavex Logistics LLC. We look forward to helping you transport your next vehicle!
Fast ordering-pick up and delivery we got the pick up dates…
Fast ordering- we got the pick up dates and time we wanted despite being a busy move month (June)
Harry Thompson was very attentive, texting and calling me daily with updates. We received our car in under 3 days from California to Indiana.
I would use them again and recommend them.
25 czerwca 2026
Opinia niezależna
Odpowiedź od Wavex Logistics LLC
Thank you so much, Helen, for your wonderful review! We're delighted to hear that your vehicle was picked up during the busy June moving season on the dates you requested and delivered from California to Indiana in under three days.
We're especially pleased to know that Harry Thompson kept you informed every step of the way with regular calls and text updates. Providing clear communication and dependable service is something we take great pride in.
Thank you for trusting Wavex Logistics LLC with your vehicle shipment. We truly appreciate your recommendation and look forward to assisting you again whenever you need auto transport!
I had shipped my car from NC to CA and…
I had shipped my car from NC to CA and it was on time. Person who came to pick my car was so nice.
29 maja 2026
Opinia niezależna
Odpowiedź od Wavex Logistics LLC
Thank you so much for your wonderful review! We're thrilled to hear that your vehicle arrived on time and that you had a great experience with our pickup driver. Providing reliable service and treating every customer with care are our top priorities.
We truly appreciate you choosing Wavex Logistics LLC for your North Carolina to California shipment, and we look forward to assisting you again whenever you need vehicle transportation. Safe travels!
I had my car shipped from California to…
I had my car shipped from California to Ft Campbell Kentucky in 6 days and John was always approachable and kept me updated
30 czerwca 2026
Opinia niezależna
Odpowiedź od Wavex Logistics LLC
Thank you, Ernesto, for taking the time to share your experience! We're delighted to hear that your vehicle was delivered from California to Fort Campbell, Kentucky, in just 6 days. It's great to know that John kept you informed throughout the process and was always available to assist you.
We truly appreciate your trust in Wavex Logistics LLC and look forward to helping you with any future vehicle shipping needs. Safe travels!
Sean’s work is reliable and good
Sean worked very hard with prompt communications. He delivered my vehicle on time on budget. I thank his help.
2 czerwca 2026
Opinia niezależna
Odpowiedź od Wavex Logistics LLC
Thank you, Y. Zhu, for your kind words! We're thrilled to hear that Sean provided prompt communication and made your vehicle shipping experience smooth and stress-free. Delivering vehicles on time and within budget while keeping our customers informed is exactly what we strive for.
We truly appreciate your trust in Wavex Logistics LLC and look forward to serving you again whenever you need vehicle transportation. Thank you for choosing us!
I’ve used this shipping company over 20…
I’ve used this shipping company over 20 times now, and every single experience has been great. I can honestly say I have no complaints at all. They have always been reliable, professional, and easy to work with from start to finish.
One of the biggest reasons I keep coming back is because they consistently give me the best pricing and make the whole shipping process simple. They communicate well, take care of everything properly, and make sure the job gets done without any issues. It is hard to find a company that is both fairly priced and dependable, but they have proven themselves every time I have used them.
Sean is also great to work with. He is always helpful, easy to communicate with, and makes sure everything is handled the right way. Having someone like him involved makes the whole experience even better.
Whether it is the first time or the twentieth time, they treat the job with the same level of care and professionalism. I really appreciate companies that are honest, consistent, and actually care about their customers, and this is definitely one of them.
I highly recommend them to anyone looking for a trustworthy shipping company. They have earned my business, and I will definitely continue using them in the future.
30 czerwca 2026
Opinia niezależna
Odpowiedź od Wavex Logistics LLC
Thank you so much, Salim, for your incredible review and for trusting Wavex Logistics LLC with your vehicle shipments over 20 times. Your continued support means the world to us.
We're thrilled to hear that we've consistently delivered reliable service, competitive pricing, and a smooth shipping experience every time. It's especially rewarding to know that Sean's communication and dedication have made such a positive impact on your experience. We'll be sure to share your kind words with him.
Building long-term relationships through honesty, consistency, and exceptional customer service is exactly what we strive for, and we're honored to have earned your trust.
Thank you again for your recommendation. We truly appreciate your loyalty and look forward to handling many more shipments for you in the years ahead!
Excellent compnay to provide the…
Excellent compnay to provide the brilliant service
1 czerwca 2026
Opinia niezależna
Odpowiedź od Wavex Logistics LLC
Thank you, Kalven, for your wonderful review! We're delighted to hear that you had an excellent experience with Wavex Logistics LLC. Providing reliable service and ensuring our customers have a smooth shipping experience are always our top priorities.
We truly appreciate your support and look forward to serving you again whenever you need vehicle transportation. Thank you for choosing Wavex Logistics LLC!
Got Great services
Catherine was very helpful, professional, responsive throughout the process. She kept me informed, answered all my question and made everything as smooth as possible. I really appreciate her excellent customer service and would definitely recommend working with her. Overall good rate,communication, start to end thanks
30 czerwca 2026
Opinia niezależna
Odpowiedź od Wavex Logistics LLC
Thank you so much, Jennie, for your thoughtful review! We're delighted to hear that Catherine provided you with professional, responsive, and attentive service throughout your vehicle shipping experience. Keeping our customers informed and making the process as smooth as possible is exactly what we strive for.
We'll be sure to share your kind words with Catherine—she'll be thrilled to know her efforts made such a positive impact. Thank you for recognizing our communication, competitive pricing, and customer service.
We truly appreciate your recommendation and your trust in Wavex Logistics LLC. We look forward to assisting you with your future vehicle shipping needs!
Catherine Thomas was very professional…
Catherine Thomas was very professional and responsive throughout the entire process. Catherine communicated clearly, kept me informed every step of the way and made everything smooth and stress-free. Her attention to detail and dedication to providing outstanding service was Greatly Appreciated!!!
26 czerwca 2026
Opinia niezależna
Odpowiedź od Wavex Logistics LLC
Thank you, Mark, for your fantastic review! We're so pleased to hear that Catherine Thomas provided you with professional, responsive, and stress-free service throughout your vehicle shipping experience. Clear communication and attention to detail are values we take great pride in, and we're glad Catherine exceeded your expectations.
We'll be sure to share your kind words with Catherine—she'll truly appreciate your recognition of her dedication and outstanding customer service.
Thank you for choosing Wavex Logistics LLC. We sincerely appreciate your trust and look forward to assisting you with your future vehicle shipping needs!
I should have looked at the reviews…
I should have looked at the reviews before I put my deposit down. I also dealt with Catherine, who apparently is a liar. My car was supposed to be picked up. It was never picked up and now I am waiting for my refund. This has been a big inconvenience. Everything was stored in my vehicle to be transported and now I have to take everything out and try to get everything scheduled to fly out in the morning. I will be contacting the Better Business Bureau and if they do not return my money, I will be filing a claim and small claims court do not use this company. It is a scam.
12 czerwca 2026
Opinia niezależna
Odpowiedź od Wavex Logistics LLC
Dear Cynthia,
We're truly sorry to hear about your experience and understand how frustrating this situation must have been, especially with your travel plans and the inconvenience of preparing your vehicle for shipment.
At Wavex Logistics LLC, we never want any customer to feel let down. Vehicle transport schedules can occasionally be affected by carrier availability and last-minute logistical issues, but we recognize that this does not lessen the impact on you.
We take your concerns seriously and would appreciate the opportunity to review your order and resolve this matter as quickly as possible. If your refund is pending, our team will investigate its status and work to ensure it is processed in accordance with our cancellation policy. Please contact us directly at (217) 426-3997 with your order number or the email address associated with your booking so we can assist you immediately.
We value every customer and hope you'll allow us the chance to make this right.
Good company to deal with
Good company to deal with. Extremely professional guys.
8 czerwca 2026
Opinia niezależna
Odpowiedź od Wavex Logistics LLC
Thank you, Taimoor, for your kind words and for choosing Wavex Logistics LLC! We're delighted to hear that you had a positive experience with our team and found our service professional.
Your support means a lot to us, and we truly appreciate you taking the time to share your feedback. We look forward to assisting you again with any future vehicle shipping needs. Thank you for your trust!
This is a scam company
This is a scam company. They will take a deposit upfront before pickup which is not the usual and customary process I now know. Then they will fail to pickup the car repeatedly, make excuses and then try to inflate the price. When you try to cancel they will play more games and ultimately refuse. Dealt with “Catherine” if that’s her real name. Stay far far away from them.
18 maja 2026
Opinia niezależna
Odpowiedź od Wavex Logistics LLC
Dear John,
We're sorry to hear that your experience did not meet your expectations, and we understand your frustration. We know how disappointing it is when a shipment is delayed or cannot be scheduled as originally planned.
As a licensed auto transport broker, we work with a nationwide network of independent carriers, and in some cases unexpected market conditions or carrier availability can affect pickup timing or pricing. While we understand your concerns, it was never our intention to mislead or inconvenience you.
We take feedback like yours seriously and would appreciate the opportunity to review your order and address any outstanding issues, including your cancellation or refund request if applicable. Please contact our customer support team directly at (217) 426-3997 with your order details so we can investigate your case and work toward a fair resolution.
Thank you for bringing your concerns to our attention.
WAVEX Logistics scam
WAVEX Logistics was suppose to pick up and deliver an RV for me. They did not provide the service due to some illegal action their driver had committed. I was promised by John that my Vehicle would be picked up that day at the same price the contract was sign for. I had already paid them 315 dollars and expected to pay the driver the rest when he got here. Then get a message from John that the price had gone up by 2,200 to get the vehicle delivered. When I reminded him of the promise he made he denied it. Fortunately, I have some of the promise on the text messages we exchanged.
Attempt to get my deposit back, at first, told he had handed over to the accounting department, then I was just ignored, till I text John this will do their case more harm, then good.
All I have gotten from them is delays, excuses, but no refund. Visited their site and looked at their reviews, by the way the do not place low stars, but one reviewer gave the a 4 star, but wrote how they scammed him out of the money and never delivered his vehicle either.
9 grudnia 2025
Opinia niezależna
Odpowiedź od Wavex Logistics LLC
Dear Wound & Primary Care LLC,
We're sorry to hear about your experience and understand your frustration. We recognize how disappointing it is when a shipment does not proceed as planned, especially after you've made arrangements based on the original schedule.
Our goal is always to provide transparent communication and reliable service. In the auto transport industry, unexpected issues such as carrier availability, regulatory concerns, or operational changes can occasionally affect pickup schedules and pricing. However, we understand that this does not lessen the inconvenience you experienced.
We take your concerns regarding your deposit and refund seriously. If your refund has not yet been completed, we would appreciate the opportunity to review your file and resolve the matter as quickly as possible. Please contact our customer support team directly at (217) 426-3997 so our management team can investigate your case, review the details, and work toward a resolution.
We value all customer feedback and are committed to addressing concerns professionally and fairly. Thank you for bringing this matter to our attention, and we hope to have the opportunity to resolve this for you.
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