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Waterstone Legal Recenzje 

136
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Maruf and the team were really helpful throughout our whole transaction. As first time buyers myself and my partner wanted to make sure we worked with a firm who put us first and they did just tha... Zobacz więcej

Oceniono na 5 z 5

Maruf and Fiza recently handled a property purchase and transfer of equity for me and I cannot recommend them enough. From start to finish, they went above and beyond in what, thanks to... Zobacz więcej

Oceniono na 5 z 5

Business Associate Aliyah Ikram was very pleasant and efficient to work with. She explained the process to me in a way I could understand. She listened to my questions and concerns and clarified them... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have just started my journey with Waterstone This is down to Aliyah, who I can’t thank enough ! She has been very kind and patient, Maintained contact but not pushy like so many other people I’... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kancelaria
  2. również w kategorii:
  3. Adwokat rozwodowy
  4. Prawnik – nieruchomości
  5. Prawnik – prawo imigracyjne
  6. Prawnik – prawo rodzinne
  7. Prawnik sporządzający przeniesienie tytułu własności

Napisane przez firmę

As the best law firm in London, Waterstone Legal is committed to providing the highest standard of service. Our certifications showcase our dedication to professionalism. We will always continue to strive to be better than yesterday developing and innovating our services whilst remaining committed to our timeless values of accessibility and fair practices.

Fixed Fees. Full Transparency. Zero Surprises.

Your case, your budget, your peace of mind — all at a fixed fee.

Your case, your budget, your peace of mind — all at a fixed fee.
● Guaranteed fixed fee — no hourly billing. ● All costs disclosed upfront before you proceed. ● No hidden charges. No last-minute surprises. ● Complete transparency from start to finish.

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

136 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(136)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 114

Napisz recenzję
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Oceniono na 5 z 5

Hredi was very helpful and ensured a…

Hredi was very helpful and ensured a smooth completion. Appreciate all your assistance!

13 grudnia 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you for your kind words — we’re so glad our conveyancing team could make the process smooth and stress-free for you.

Oceniono na 1 z 5

Negligent company

Negligent company!

I used waterstone legal for my conveyancing, they were great at first until all the discrepancies unearthed after the exchange. They are not accepting fault for not doing their due diligence, the agreement they had made regarding retainers has not been met and a lot of the details from the exchange are still in question, including head lease, managing agent and ground rent. Initially I communicated these discrepancies in May a few weeks after exchange but no resolution yet. To add they had incorrectly filed my stamp duty, which added a lot of stress and anxiety from the numerous HMRC letters that were sent through. This took over 2 months to resolve due to their own admin error. I had sent a formal complaint to Shah Ali, as advised by legal ombudsman and the very many replies to negative reviews across all platforms, a couple of months ago, not only has he not personally looked into it, it has not been resolved.

12 grudnia 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Dear Reviewer,

Thank you for taking the time to set out your concerns regarding the conveyancing service provided. The matters raised are treated very seriously.

To ensure the issues are properly investigated and addressed in accordance with our internal complaints procedure, all concerns must be raised directly with our Complaints Team. Please email the full details of your complaint (including your matter reference, property address, key dates, and any relevant correspondence or HMRC letters) to:
s.ali@wslegal.co.uk

Upon receipt, the Complaints Team will acknowledge your complaint and review the file and relevant communications so that a clear response can be provided.

SDLT point raised:
In relation to Stamp Duty Land Tax (SDLT), where any SDLT deadline is missed due to an administrative error on our part, the firm’s position is that the matter will be rectified promptly and appropriate steps will be taken to ensure the client is not disadvantaged as a result of that error (including, where applicable, dealing with HMRC correspondence and any associated consequences arising from the delay).

If you have already emailed the Complaints Team and have not received an acknowledgment, please resend your email to s.ali@wslegal.co.uk and include “Complaint – Urgent” in the subject line, together with your file reference.

Yours faithfully,
Waterstone Legal

Oceniono na 5 z 5

Honey has just completed the exchange…

Honey has just completed the exchange of contracts for our purchase. She was readily available and professional in the service she offered. Thank you Honey and the Waterstone legal team.

3 grudnia 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you for trusting us with your conveyancing — we’re delighted to hear you had a positive experience.

Oceniono na 5 z 5

Smooth and Hassle-Free Property Completion

Mr. Hasan handled my recent auction property purchase, and I couldn’t be more pleased with his service. He was extremely professional throughout the process and dealt with everything promptly and efficiently. All paperwork and requirements were completed well before the completion date, which gave me great peace of mind. I’m very satisfied with his work and would happily use his services again. Highly recommended!

27 listopada 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you so much for your kind words — you just made our day!

Oceniono na 1 z 5

Avoid This Firm At All Costs

Avoid This Firm At All Costs

Shocking service. They knew all week that completion was set for today, yet the solicitor on the file went on holiday without preparing or properly handing it over. The person taking over clearly had no idea what they were doing.

My solicitor was palmed off with excuses about “other completions” while my buyer’s money sat in their account ready to go. The delays and stress were completely avoidable.

Total incompetence. If you want your sale to actually complete, avoid this firm.

21 listopada 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you for your comments. We have no record of you as a client or as someone instructed or authorised to act for any of our clients. You contacted our office outside normal business hours, and- consistent with our professional duties- we declined to engage on case specifics in order to protect client confidentiality.

As you are not our client and have not used our services, your statements about our conduct and service levels are not a fair or accurate reflection of our firm. We do not discuss individual matters in public forums, but we take service concerns seriously. If you believe there has been a misunderstanding, please contact the firm during office hours with verifiable details so that we can respond appropriately.

Oceniono na 5 z 5

Auction purchase

Although we purchased a flat in auction, and the time limitation was critically important, Waterstone Legal keept the process as fast as can. We came across many challenges arising from AML checks and loan issues, and they indicated helpful attitudes towards the case.
Given that our funds origin are from overseas , they accept our case patiently, and their accuracy made us amazed.

4 listopada 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you! We’re so glad we could help you with your matter.

Oceniono na 5 z 5

Recommend

Hello , I don’t usually leave reviews but I would like to say once again a big thank you to Waterstone Legal for helping me in purchasing my flat. Although I have never worked with them before and I was a lot nervous about taking on a new firm, my experience with WL has been flawless from start to end. I would like to emphasise on the fact that the price stayed the same from the quote point until the final payment (which does not always happen in these situations!). Secondly, I have worked with Ms Hredi Chhabria which was so easy to deal with , communication was always very effective and without delays which we all know can make a huge difference for our well being in these stressful processes.
Long story short, I would work again with Waterstone Legal and I recommend them for conveyancing matters!

18 listopada 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Such a lovely review — thanks for trusting us!

Oceniono na 5 z 5

waterstone legal most reliable firm in…

waterstone legal most reliable law firm in east london they guided me for my 20 year long residence application and i been granted by home office directly. special thanks to Mr Sha Ali and Hana khan, Dauris many many thanks for all of your help and support.

17 listopada 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you for sharing your experience — we’re happy you felt supported.

Oceniono na 5 z 5

Hredi was exceptional! Truly above and beyond

I had an incredibly positive experience working with Hredi. It was a sensitive and stressful time for me, but she handled everything with genuine care, professionalism, and expertise. She guided me through every step of the process, kept me informed, and made everything feel manageable. I’m really grateful for her support and would highly recommend her to anyone looking for a knowledgeable and reliable solicitor.

14 listopada 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

We truly appreciate you taking the time to leave a review — it means a lot to us. Glad you had a good experience!

Oceniono na 5 z 5

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had an excellent experience with my solicitor while buying my new house. From the very beginning, he / She’s was professional, friendly, and always available to answer my questions. He explained every step of the process clearly, kept me informed throughout, and made what could have been a stressful experience smooth and easy.

His / her attention to detail and genuine care made me feel confident that everything was being handled properly. I truly appreciate his / her dedication and support — I couldn’t have asked for a better solicitor. Highly recommended!

13 listopada 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you for your kind words. It was a pleasure working with you.

Oceniono na 5 z 5

Nitesh was amazing

A huge thank you to Waterstone Legal, especially to our solicitor, Nitesh Rewatkar!
We are a family from Ukraine, and this was our first time applying for a mortgage in the UK. We’d heard from friends that the process with solicitors can take a long time, but we were really surprised — our case was finished in less than a month!
Nitesh was amazing — always clear about what we needed to do, quick to respond, and very polite and patient. He explained everything so well and made the whole process easy for us.
We’re really grateful for his help and very happy with the service we received.
Thank you again, and we wish the company and Nitesh all the best!

11 listopada 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you so much for your kind words. It means a lot to us.

Oceniono na 5 z 5

Great job

Great job! Jasmine Cha was easily contactable and efficient in turning around a complex auction purchase.

5 listopada 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you so much for your kind words! We’re really glad we could help and make things easier for you.

Oceniono na 5 z 5

Highly recommended

I highly recommend Oliverta for handling our case so efficiently. The whole process was made easy and we were very pleased to have a positive result within the expected time frame. Thank you, Oliverta for all the support.

15 września 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

We truly appreciate you taking the time to leave a review — it means a lot to our team. Glad you had a good experience!

Oceniono na 5 z 5

I had very good experience dealing wirh…

I had very good experience dealing wirh Waterstone especially Jasmine Chaudry she was very helpful with every steps

Thank you

28 października 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Really appreciate this! We’re pleased you felt supported throughout — that’s exactly what we aim for.

Oceniono na 5 z 5

Amazing

Amazing, Najiya worked on my proceeds from start to end and it unexpectedly took much longer than expected on buyers side but they keep going. Really appreciate her level of attention, perseverance and attitude! Would definitely recommend to others!

31 października 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you for your kind words. It was a pleasure working with you.

Oceniono na 5 z 5

Excellent

Excellent, efficient and polite service from Hasan at Waterstone legal. I highly recommend this firm for their professionalism and dedication to client care.

31 października 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Hearing that you had a great experience means everything to our team — thank you so much!

Oceniono na 5 z 5

Ultimate satisfying experience

Recently purchased a family home through Waterstones legal. MR. HASAN ,The solicitor I worked with is such an accomplished person with great professional expertise who made my whole purchase journey so easy , simple and stress free. I always got his responses within a second I needed.. Not going to give a second thought rather than Mr. HASAN and Waterstones at any circumstances where legal services require. Highly recommend !!!

19 września 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you so much for your kind words — we really appreciate you taking the time to share your experience!

Oceniono na 5 z 5

Thank you to Oliverta and Waterstone!

I really want to thank the Waterstone legal team, especially Oliverta, for swiftly dealing with my immigration case.
From amazing hospitality whilst waiting to be seen, to being greeted and supported by the most competent solicitor, Oliverta. Therefore, I would 100% recommend Oliverta as your solicitor.

30 września 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

That's so sweet. Thank you Mr Abdul for trusting us.

Oceniono na 5 z 5

Jasmine is an exceptional and highly…

Jasmine is an exceptional and highly professional solicitor. She consistently goes above and beyond her duties to assist and accommodate her clients’ needs. In the past, I have dealt with solicitors who rarely returned calls or were difficult to reach, but Jasmine was always available, responsive, and genuinely committed to helping throughout the process.

10 września 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

We really appreciate your feedback. Thank you for choosing us as your solicitors. It was great working with you.

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