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Waterstone Legal Recenzje 

136
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Maruf and the team were really helpful throughout our whole transaction. As first time buyers myself and my partner wanted to make sure we worked with a firm who put us first and they did just tha... Zobacz więcej

Oceniono na 5 z 5

Maruf and Fiza recently handled a property purchase and transfer of equity for me and I cannot recommend them enough. From start to finish, they went above and beyond in what, thanks to... Zobacz więcej

Oceniono na 5 z 5

Business Associate Aliyah Ikram was very pleasant and efficient to work with. She explained the process to me in a way I could understand. She listened to my questions and concerns and clarified them... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have just started my journey with Waterstone This is down to Aliyah, who I can’t thank enough ! She has been very kind and patient, Maintained contact but not pushy like so many other people I’... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kancelaria
  2. również w kategorii:
  3. Adwokat rozwodowy
  4. Prawnik – nieruchomości
  5. Prawnik – prawo imigracyjne
  6. Prawnik – prawo rodzinne
  7. Prawnik sporządzający przeniesienie tytułu własności

Napisane przez firmę

As the best law firm in London, Waterstone Legal is committed to providing the highest standard of service. Our certifications showcase our dedication to professionalism. We will always continue to strive to be better than yesterday developing and innovating our services whilst remaining committed to our timeless values of accessibility and fair practices.

Fixed Fees. Full Transparency. Zero Surprises.

Your case, your budget, your peace of mind — all at a fixed fee.

Your case, your budget, your peace of mind — all at a fixed fee.
● Guaranteed fixed fee — no hourly billing. ● All costs disclosed upfront before you proceed. ● No hidden charges. No last-minute surprises. ● Complete transparency from start to finish.

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

136 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(136)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 113

Napisz recenzję
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Oceniono na 2 z 5

OK but wouldn't recommend

Waterstone Legal got the job done but I would not use them again.
There were a few issues during the transaction which caused me anxiety and my allocated solicitor was on leave and assured me there would be cover while they were away and gave me the name. However the covering solicitor didn't contact me, didn't follow up when I had been told they would and were aggressive when I chased them.
The office phone was frequently not answered and when I escalated to a senior partner, I was promised it would be dealt with and he would call me back. He didn't despite me chasing multiple times. My original solicitor then returned from leave and picked the case up again. I asked 3 times to make a formal complaint and after a couple of months and lots of chasing they said there wasn't an issue as I hadn't lost out or delayed the transaction.
It wasn't the work that they did on the transaction that was the issue, it was the disregard they had for me as a buyer and how unbelievably rude they were when I questioned why they hadn't taken the agreed actions when my solictor was on leave.

21 października 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Dear Shamman,

Thank you for sharing your feedback.

Unfortunately, there is not enough information to locate the file.

Please email s.ali@wslegal.co.uk (FAO S. Ali) with: the property address, the matter reference (if known), your full name, your phone number and email address, the name of your solicitor, the name of the person who was meant to cover during leave, the main issues and the dates (even approximate), copies or screenshots of relevant emails/messages (including any escalation), the dates you asked to make a formal complaint and any replies, and what outcome you want. We will review the same and provide you with formal response.

Kind regards,

Waterstone Legal

Oceniono na 5 z 5

5 Star and more!

I had an excellent experience working with Nithi at Waterstone Legal throughout my house purchase. From start to finish, her professionalism was outstanding, and she made the entire process feel smooth and well-managed. She was always easy to talk to and consistently encouraged me to ask questions, taking the time to explain everything clearly and patiently.
Her knowledge and expertise were evident at every stage, and she was able to provide clear, confident answers to all of my queries, which gave me great peace of mind. I felt fully supported throughout the process and truly appreciated her approachable and reassuring manner.
I highly recommend Waterstone Legal to others based on my pleasant experience.

30 stycznia 2026
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you so much for your kind words and recommendation. We’re delighted to hear that Nithi was able to support you throughout your house purchase and make the process smooth and reassuring. Your feedback truly means a lot to us, and we’re grateful you chose Waterstone Legal. Wishing you all the very best in your new home!

Oceniono na 5 z 5

Very helpful and swiftly reply to any…

Very helpful and swiftly reply to any questions. And their prices are reasonable too.

29 stycznia 2026
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Odpowiedź od Waterstone Legal

Thank you for your feedback! We’re glad to hear you found our team helpful and responsive, and that our pricing met your expectations. We really appreciate you choosing Waterstone Legal.

Oceniono na 5 z 5

Really happy with the service.

Really happy with the service Waterstone Legal provided during my purchase of a new home. Nitesh and the team kept me updated regularly and made sure the process was as smooth as possible. Any queries I did have were answered quickly which I really appreciated.

23 stycznia 2026
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Odpowiedź od Waterstone Legal

Thank you so much for your kind words — you just made our day!

Oceniono na 5 z 5

Great service and efficiency by Hredi…

Great service and efficiency by Hredi Chhabria.
Always excellent communication, quick replies to emails, and no issues. Amazing results. I’m very happy with services!

26 stycznia 2026
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you so much Olga for your review. It means a lot to know that our service made the process smoother for you.

Oceniono na 4 z 5

Property Equity Transfer

Overall, I had a very good experience with the staff at Waterstones. There were some unexpected delays, but that was mostly due to my partner living overseas and not completing some documents in a timely manner. I dealt mostly with Fiza who was always friendly and willing to explain the process and answer my questions. I wouldn't hesitate to use them again.

21 stycznia 2026
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you, we are glad we could help you the best we can. Great doing business with you.

Oceniono na 5 z 5

Waterstone Legal is reliable and…

Waterstone Legal is reliable and efficient law firm. They have done our multiple conveyancing. They are our only property conveyancing solicitors. Highly recommend this firm for property and law matters.

23 stycznia 2026
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you so much for your review. It means a lot to know that our service made the process smoother for you.

Oceniono na 5 z 5

Transparent, reasonably priced, communicative

We had a very positive experience with Waterstone Legal throughout what was, at times, a challenging property transaction. Nithi, our case manager, was outstanding and played a key role in ensuring everything moved forward as efficiently as possible.

After an earlier purchase fell through due to issues outside our control, we were understandably anxious to complete as quickly as possible on our next property—especially as we were already on notice at our rental. Nithi was fully aware of the urgency and worked diligently to progress the transaction and keep things on track.

What really stood out was her commitment and accessibility. Even while she was on leave, she continued to support us and ensure there were no unnecessary delays. She was consistently responsive, clear in her communication, and proactive in addressing any issues as they arose.

Throughout the process, we felt supported and well-informed, which made a significant difference during an otherwise stressful time. Nithi’s professionalism, dedication, and approachability gave us a great deal of confidence.

We would highly recommend Nithi and the firm to anyone looking for reliable and efficient conveyancing support in the UK.

9 stycznia 2026
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you so much for your lovely review. We’re thrilled to hear you felt supported and confident throughout the process, especially during such a stressful time. Your kind words mean a lot, and we’re so glad we could help make your move as smooth as possible.

Warm regards,
The Waterstone Legal Team

Oceniono na 5 z 5

Honey Shakeri was highly responsive

Honey Shakeri was highly responsive. I am a first-time home owner, and I had many queries.

I have read bad stories about online solicitors not replying. Completely opposite to that was Honey - many times she answered our queries within minutes.

16 stycznia 2026
Opinia niezależna
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Odpowiedź od Waterstone Legal

We truly appreciate you taking the time to share your feedback. It means a lot to know that our service made the process smoother for you.

Oceniono na 5 z 5

I would like to thank Nitesh Rewatkar…

I would like to thank Nitesh Rewatkar at Waterstone Legal for his professional and efficient service. Communication was clear and timely throughout, and updates were provided promptly. The issue with the missing Land Registry page was resolved smoothly and without unnecessary complications, which helped move the matter forward efficiently. We are very satisfied with the level of service and would happily recommend him.

20 stycznia 2026
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you for trusting Waterstone Legal. We’re glad we could support you and keep things clear and stress-free throughout your matter.

Oceniono na 5 z 5

Recently gone through a transfer of…

Recently gone through a transfer of equity that was dealt with by Fiza Ahmed. She was very professional and always at the end of a phone when I needed anything answered. Would highly recommend their services!

20 stycznia 2026
Opinia niezależna
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Odpowiedź od Waterstone Legal

Your feedback means a great deal to us. We’re happy to hear that you felt supported and well-informed at every stage.

Oceniono na 5 z 5

Excellent service

Excellent service. Very supportive throughout, responsive and proactive.

16 stycznia 2026
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you so much for your kind words!

Oceniono na 5 z 5

Efficient transfer of equity

This review is for a recent transfer of equity. Transparent and competitive pricing with an approachable front desk—whenever I rang, I was always greeted by a real person. Most importantly, the five stars go to my conveyancing solicitor, Hredi, who was consistently clear in her communications and super-efficient in her work. Many thanks!

16 stycznia 2026
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you so much for your kind words — you just made our day!

Oceniono na 5 z 5

Very Competent Solicitor

Very Competent Solicitor in reasonable fee

I used Waterstone Legal in my purchase and we sold the same property through them via them. The transaction got completed with smooth process. Mr Shah Ali and Najiya Karim went far and beyond to deliver the best possible service. Definitely recommend them when you need a stress free transaction. Thank you Waterstone Legal!

15 stycznia 2026
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you for sharing your experience — we’re happy you had a good experience

Oceniono na 5 z 5

Nithi was in charge of our case when…

Nithi was in charge of our case when buying our first home, and we are very grateful for her hard work and commitment throughout the process. She remained diligent at all times and made sure no stone was left unturned. We were especially grateful that Nithi helped us complete our purchase before Christmas, working within a very tight deadline.

Buying a property can be a stressful experience, but whenever we spoke with Nithi, both on the phone and in person, we felt reassured that everything was being handled properly. We would highly recommend Waterstone Legal to anyone buying a property, particularly first-time buyers.

7 stycznia 2026
Opinia niezależna
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Odpowiedź od Waterstone Legal

That's so sweet. Thank you so much, it was great working with you.

Oceniono na 5 z 5

Fast, efficient and friendly service.

Waterstone Legal were very easy to communicate with and always kept us updated on our purchase. They helped us move in a short time and were very accommodating with all our requests. Our case manager Nithi really went the extra mile and was very professional and friendly to deal with.

19 grudnia 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you for sharing your experience — we’re happy you had a good experience and felt supported.

Oceniono na 5 z 5

Highly recommended law firm

Hredi Chhabria, Trainee Solicitor at Waterstone Legal, processed my lease extension and provided an excellent service. The matter had a few difficult starts due to issues with other law firms who let me down and wasted a lot of my time, but once Hredi was involved, her response times were outstanding and her communication was clear and consistent throughout. She handled everything professionally and efficiently allowing me to complete well before the anticipated time line. She is clearly very capable and has a bright future in the legal profession. I would highly recommend her, and take this opportunity to thank her for all the hard work!

19 grudnia 2025
Opinia niezależna
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Odpowiedź od Waterstone Legal

Thank you for trusting us with your conveyancing — we’re delighted to hear you had a positive experience.

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