the parts given were useless, not comparable with what we got home. After a plumber sorted out, works perfectly with good water pressure.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Brilliant and polite customer service. Item was out of stock online however on contacting the company directly they had a few of the toilets seats left in stock and they were able to tell us a deli... Zobacz więcej
Early days using the Ultra DR seat, but very good so far. Bought together with Villa toilet. Before and during the purchase, customer service was fast and efficient. The products were delivered in two... Zobacz więcej
Very helpful phone call before ordering regarding the hidden wall hanging frame. I asked for the delivery to be delayed as we were going on holiday which was no problem. Delivered on the requested day... Zobacz więcej
Informacje dotyczące firmy
- Wyposażenie łazienek
- również w kategorii:
- Dostawca sprzętu medycznego
- Firma elektroniczna
- Projektant łazienek
- Sklep AGD
Napisane przez firmę
Washloo - The Smart Toilet Specialists
Dane kontaktowe
Unit 6 Warren Farm, CH8 9DE, Sarn, Zjednoczone Królestwo
- 01745 560094
- customerservices@washloo.co.uk
- washloo.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We were looking on line for bidet…
We were looking on line for bidet toilets, with lots of companies it can be daunting. We found the Washloo website gave far more detail than most about trap specifications and water pressure requirements etc. Having narrowed it down we got in touch, the advice and the customer services provided were excellent. Although we had wanted a complete toilet it wasn't easily possible so we went for the seats. They are great quality. I don't know how we ever put up with not having them. With one toilet yet to convert we will make the necessary changes and have a complete toilet fitted. If we have to use a normal loo it just seems awful, you are nowhere near as clean and fresh
looked at loads of different companies…
looked at loads of different companies to get my smart loo from and i mean loads . After getting it down to to companies, and speaking to Washloo on the phone to ask a few question i had . I decided to go with them and i am glad i did . They have been super helpful on the phone , and delivery was very very quick. one of the Main reasons i went with them is Because they have ISO 9001 quality standard . As i was an Engineer yrs ago i know what it takes to get this Quality Awarded . I am just about to fit toilet , the Quality seems excellent .
Washloo provided some excellent pre…
Washloo provided some excellent pre purchase advice on the fit of the unit onto an existing toilet which proved accurate. Delivery was prompt and the fitting was relatively easy except for getting an up to regulation electrical supply into the bathroom. I'm leaving this to an electrian to deal with, hopefully very soon.
A good addition to a new bathroom
Delivered when we needed it, Bathroom fitters fitted it with no problems - does what it says it does. only minor thought frier a bit hot and does not fully dry - needs more air volume.
Well deserved five star product and customer service
I bought a toilet bidet from a different company, installed it and used it. The primary function of these "devices" is to clean after defecation and leave you refreshed without the need for toilet paper. That one was a disaster and never done what it was supposed to do. After chatting with Karen at Washloo, I bought a Washloo Ultra DR and have been using it now for two months and what a difference! it is efficient fuss-free, reliable and very easy to use. The customer service I received from Washloo via Karen was second to none to the extent that they have adjusted the product specs according to my request and in keeping with the water pressure at home. I highly recommend the product and the company
Excellent Customer Service
Excellent Customer Service
Have had the Washloo Ultra DR since 2020 without any problem so far. A few days ago a small plastic cover that sits over the water jets split slightly and popped out when being cleaned. I spoke to Oliver who confirmed that the unit could still be used normally as the cover was mainly for aesthetic purposes; he added that they would post a replacement and I would only need to pay the postage. One hour later he advised that it was posted pm Friday and it arrived via Royal Mail at 16.00 today - Sunday. it was sent by Karen who kindly included a replacement cover for the dryer function which is still ok anyway. Washloo are a customer-friendly, quality company. Thank you Oliver and Karen
The installation of a Japanese toilet…
The installation of a Japanese toilet will puzzle some plumbers. Dealing with a UK based brand has been very helpful. They answered queries quickly. The product is excellent.
Well made product
Well made product, delivered on time. Helpful support, even out of hours.
Does exactly what I wanted it to do.
Only had my Evolution operating for a…
Only had my Evolution operating for a month - so far has worked flawlessly.
Very impressive. Company has been easy to contact and very helpful.
Excellent and friendly customer service
Excellent and friendly customer service and a great product.
Fab item
Great knowledge of the product when speaking to the customer service team, fast safe delivery and a fab item.
Such a great toilet and company
Such a great toilet and company, someone answered my questions through the online chat and helped me to choose the toilet I wanted - arrived quickly and smoothly. Looks wonderful in my new bathroom and saves toilet paper!
Ollie was great explaining the function…
Ollie was great explaining the function and how the washloo worked and he was quick to respond to a little issue we had with it. Great job
Very good communication throughout the…
Very good communication throughout the ordering and delivery process. Loo was installed about a month after it arrived as the bathroom was being renovated. Been using it a few weeks now and happy with the performance. You have to try a few different options before getting the right mode of use for you. Also, make sure the plug is accessible so that you can switch the loo off when you need to. Altogether very pleased
Deserve 6 Stars If Available!!
We recently purchased Smart Toilet Combinations from Washloo. They were installed by a builder a week ago and have worked very well so far. I encountered a small glitch when trying to download the invoice from the link they provided, so I submitted an enquiry via their online platform. The customer service was outstanding — they exceeded my expectations with a swift response and a quick resolution, even on a Sunday. The staff member Karen was especially helpful. Nice work, Washloo, and your customer service team!
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