Can't access anything through their VPN, regardless of the location you select (UK, Australia, Canada) apps like Netflix & Disney or sites like airlines and banks - even the links Customer Support sen... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
bonjour je suis abonné depuis environ 4 ans. Je suis pleinement satisfait par le débit et la stabilité des connections. Le fonctionnement est simple et efficace. L'envie de changer et de comparer les... Zobacz więcej
Reakcja na opinię
It looks like it may be OK, but it will not connect on my android cell phone. connected to guest network at work, and it will not connect. turned on connectwhen android starts, and restarted phone. St... Zobacz więcej
Habe eine Zeitlang (über 1 Jahr) mit dem VPN von VypVPN gearbeitet (Macbook, iMac, IOS Geräte). Hatte immer wieder Probleme mit dem Autostart auf dem Mac, die Hotline hat das Problem nicht verstanden.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Fast VPN Without Third Parties Unlike our competitors, we operate 100% without third parties, own our hardware and run our network. Because we own and manage 700+ servers in 70+ global locations, when using VyprVPN your privacy is protected from end-to-end at the fastest speed possible. A No Log VPN.
Dane kontaktowe
Obergrubenweg 8, 6045, Meggen, Szwajcaria
- +1-888-532-5525
- support@vyprvpn.com
- vyprvpn.com
3,0
Średnia
400 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od VyprVPN
¡Gracias por la excelente revisión y la calificación de cinco estrellas!
ORF nicht möglich.😒
19 marca 2022
Odpowiedź od VyprVPN
Danke für die Rückmeldung! Bitte wenden Sie sich an unser Support-Team, um Hilfe zu erhalten - https://support.vyprvpn.com/hc/requests/new
It was alright but I did not get my…
It was alright but I did not get my refund its 100% money back guarantee
14 marca 2022
Odpowiedź od VyprVPN
Sorry to hear that! If you requested a refund within the first 30 days and have not yet received it, please get back in touch with our support team so we can investigate -https://support.vyprvpn.com/hc/requests/new
Most of the problems of setting up the…
Most of the problems of setting up the VPN was on my end, but it would still really be the best if you-all paid real people to walk your customers through the process.
13 marca 2022
Odpowiedź od VyprVPN
We appreciate the feedback. We do have a 24/7 support team staffed by real people. Though it sounds like there may have been some communication issues, we're glad to hear that you got VyprVPN set up successfully!
pretty decent onboarding
13 marca 2022
Odpowiedź od VyprVPN
Thanks - a lot of thought went into our signup process, and we're glad to hear that you had an easy time setting up VyprVPN!
Best support in the business!
The customer support was awesome and fixed my issues within a few minutes. I have an older system and didnt think i could get it to work. They had me up and running in no time! Would give more than 5 stars if i could.
11 marca 2022
Odpowiedź od VyprVPN
Thanks for taking the time to leave a review here. Glad to hear that we got you up and running!
It works but there are some issues…
It works but there are some issues along the ride. Things started wrong as instead of 50 Euros I was charged 50 pounds(59.36 euros), we didn't start good ...4-5 months later zero resolve, lately they insist of using these extra money as 4 months extension of my subscription. Now for the phone, the app is ok and I rarely have any issues, the PC app is kind of a disaster, sometimes it just disconnect itself OR show connected while I have no internet access(kill switch enabled). I've heared good stuff about this vpn but my feelings are mixed, with the wrong charged amount that was never fixed to the pc client app that's unstable - Other than that, it's fast and torrents and even online pc games are playable(most of the times) EDIT: Automatic reconnect? it seems connected but it just doesn't work, so not sure what do you mean by automatic reconnect(it doesn't drop, I just have no internet :P ) EDIT(2024/Jan): Never got a refund for the extra money I've paid but I keep using the service from time to time for simple stuff
10 marca 2022
Opinia niezależna
Odpowiedź od VyprVPN
We appreciate the honest feedback about our service. It sounds like it may help to enable the "automatic reconnect" feature for VyprVPN on your PC. It could also potentially help to do a full reinstall of the VyprVPN app. Please feel free to get back in touch with our support team at any time, for any reason - https://support.vyprvpn.com/hc/requests/new
Iam very new with this so I am…
Iam very new with this so I am reluctant to commit .So far so good but I am still having some learning curve issues...
8 marca 2022
Odpowiedź od VyprVPN
That's no problem! If anything comes up that you aren't sure about, please feel free to get in touch with our support team - https://support.vyprvpn.com/hc/requests/new
Why VyprVPN?
Given the current state of things I felt the need to protect my internet. Vypr is one of the highest recommended ways to do that.
6 marca 2022
Odpowiedź od VyprVPN
We totally agree - now is a better time than ever to get interested in protecting your privacy online! Thanks for taking the time to leave us a review!
Very slow to connect does not work with…
Very slow to connect does not work with BBC iplayer so much buffering tried all options the chameleon option is shockingly bad really lost for words
3 marca 2022
It trashed my network with the…
It trashed my network with the uninstall
and I lost all ability to have Wi-Fi. It took IT 2 hours to restore my network settings for my wireless adapter because of your vpn. You infiltrated my network and on uninstall you trashed it. My window system didn't even recognize I still had a wireless adapter though it was working properly. It was VPN service That trashed my network
1 marca 2022
Odpowiedź od VyprVPN
Great to hear! Thanks for taking the time to leave a review!
please help me
please help me, I can't log in to my account. Error: There was no network connection. BUT there is a network. What is the problem?
27 lutego 2022
Odpowiedź od VyprVPN
Thanks for the feedback! Sorry to hear about the issue you're having. It may help to reinstall the VyprVPN app. If the problem persists after that, then it may help to restart your network equipment, if that is possible for you. If you still can't get logged into your account, please get in touch with support - https://support.vyprvpn.com/hc/requests/new
the main reason why i purchased the vpn…
the main reason why i purchased the vpn is to have access to qatar location. unfortunately, the vpn is inconsistent in locating the Qatar server, and most of the time it gives the message that location is unavailable.
27 lutego 2022
Odpowiedź od VyprVPN
We appreciate the detailed feedback! We aren't currently having issues with our server in Qatar, and you may have better luck if you try using the Chameleon protocol in the VyprVPN settings. If you're still having trouble with your connection, please feel free to get in touch with our support team any time - https://support.vyprvpn.com/hc/requests/new
It is working very well
26 lutego 2022
Odpowiedź od VyprVPN
We're very glad to hear that! Thanks for the great review!
Odpowiedź od VyprVPN
Sorry to hear that! It may help to use a different VPN protocol in the VyprVPN app settings. If you're still experiencing connection trouble, please get in touch with support so we can help out with that - https://support.vyprvpn.com/hc/requests/new
Doesn’t work for streaming.
11 lutego 2022
Odpowiedź od VyprVPN
Sorry to hear about the trouble you've had with streaming! Many streaming providers block access from VPN users, but we make efforts to keep certain streaming services available through VyprVPN. You can see our support streaming services here - https://support.vyprvpn.com/hc/articles/360038080691
If you find that any of the streaming services listed there are not working, please get in touch with our support team - https://support.vyprvpn.com/hc/requestsnew
Odpowiedź od VyprVPN
We're glad you think so! Thanks for the great review!
Billing wrong
The service itself has been working fabulously for years. However, the current extension was billed in pounds sterling instead of Euro. The price was thus significantly higher than agreed. A complaint to the support remained without result. Too bad.
30 stycznia 2022
Odpowiedź od VyprVPN
Thanks for the honest feedback. Due to regulations related to Brexit, some customers have been billed incorrectly. If you've been in contact with our support team, then we should have your email, and we will be updating you as soon as we have more information on this issue.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.