The location was great, and the view exquisite. What was disappointing was preparing for a bbq the first night and opening the gas powered bbq only to find a rusty and dirty grill. I would highly rec... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
After a little problem the staff fixed it by proposing something very nice for the inconvenient that occurred. Thank you so much for your support. It made our week much more better !
Reakcja na opinię
Ground floor for disability access was a plus. Only problem is the upper unit making too much heavy walk early in the morning. No air conditioner.
Reakcja na opinię
They were accommodating as I couldn’t walk steps and quickly located another unit. Beautiful place, lots of room and we even hosted breakfast for 20!
Reakcja na opinię
Informacje dotyczące firmy
O Vrbo
Napisane przez firmę
Vrbo is a vacation rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.
Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together.
Why travelers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can:
How does Vrbo work?
Booking on Vrbo is simple:
Book with confidence
Vrbo helps travelers book with confidence through clearer information upfront. Listings can include:
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travelers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available through chat and phone. And because trust also means privacy, interior cameras, shared homes, and unannounced visits from hosts are not allowed on the platform. Together, these protections help travelers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards program that lets you earn and use rewards across Expedia, Hotels.com, and Vrbo. Members can earn up to 2% in OneKeyCash on vacation rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
*Terms apply. OneKeyCash is earned on eligible bookings, and redemption is limited to eligible bookings and participating vacation rentals.
Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together.
Why travelers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax, and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. Search where and when you want to travel
2. Compare vacation rentals, prices, amenities, and reviews
3. Book the entire home that fits your trip
Book with confidence
Vrbo helps travelers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveler photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travelers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available through chat and phone. And because trust also means privacy, interior cameras, shared homes, and unannounced visits from hosts are not allowed on the platform. Together, these protections help travelers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards program that lets you earn and use rewards across Expedia, Hotels.com, and Vrbo. Members can earn up to 2% in OneKeyCash on vacation rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings, and redemption is limited to eligible bookings and participating vacation rentals.
Dane kontaktowe
Stany Zjednoczone
- 1-877-202-4291
- vrbo.com/en-ca
3,9
Dobra
33 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Best house ever
Extremely clean. Outstanding location. Quiet, perfect for a relaxing and refreshing vacation. Loved every minute.
25 sierpnia 2026
Odpowiedź od Vrbo
Hi Sarah,
Thank you for sharing your feedback and for highlighting some positives in your experience. We’re glad to hear that part of your experience worked well, and we also understand there may still be room to improve.
Thanks,
VRBO Customer Support Team
Was a lovely comfy rustic cabin filled…
Was a lovely comfy rustic cabin filled with everything you need and more…
Great beds too!
21 sierpnia 2026
Odpowiedź od Vrbo
Hi Deborah,
Thanks for sharing your thoughts with us. We’re happy to hear that and we appreciate the opportunity to keep making Vrbo better.
Thanks,
VRBO Customer Support Team
Rental was exactly as described
Rental was exactly as described. Everything you could possible need was on the premises. Bedrooms were a bit small but had everything you needed. They were a little warm at night having doors closed for privacy. Quiet, clean and comfortable. Would rent again!
17 sierpnia 2026
Odpowiedź od Vrbo
Hi Deb,
Thank you for your feedback. We’re glad the property matched what you were looking for and provided a pleasant place to stay. It’s wonderful to know your visit was enjoyable, and we’d be happy to host you again in the future.
Thanks,
Vrbo Customer Support Team
Our stay was okay
Our stay was okay. Great location. But we found multiple hairs in the bed, on the floor and in the clean towels. Also noticed centipede like bugs in the room, and had to kill two of them. The lady who was on housekeeping was cleaning our room, around 3:30 on Sunday and she told us we needed to wait for her to finish, we explained we had a wedding to attend and needed to get ready, she said “fine” and said she would come back. Once we were ready we apologized to her again, and she didn’t really acknowledge us. Wasn’t a very hospitable experience from housekeeping. It was O.K place to sleep for the weekend, but I would stay elsewhere in the future.
3 sierpnia 2026
Odpowiedź od Vrbo
Hi Rebecca,
We appreciate you sharing your feedback regarding your recent stay and platform experience, and this is not the standard we want for you.
Please contact us at help.vrbo.com/contact so we can take a closer look at this for you.
Thanks,
VRBO Customer Support Team
Facile et fiable
10 sierpnia 2026
Odpowiedź od Vrbo
Merci de nous avoir fait part de vos commentaires et d’avoir souligné certains aspects positifs de votre expérience. Nous sommes ravis d’apprendre que certains aspects de votre expérience se sont bien déroulés, et nous comprenons également qu’il y a peut-être encore des améliorations à apporter.
Clean place
Clean place. Easy to check-in. Communication is clear and in timely manner. Great accommodation overall.
9 sierpnia 2026
Odpowiedź od Vrbo
Hi Phat,
Thank you for sharing your feedback and for highlighting some positives in your experience. We’re glad to hear that part of your experience worked well, and we also understand there may still be room to improve.
Thanks,
VRBO Customer Support Team
Paid too much money for the booking
Paid too much money for the booking, was listed as fishing heaven, but water was full of weeds. Had problems walking up and down the hill to unpack and then to pack car on leaving
7 sierpnia 2026
Odpowiedź od Vrbo
Hi B R,
We recognize your concerns regarding your recent stay and platform experience, and we are committed to making this right.
Please contact us at help.vrbo.com/contact so we can check on this for you.
Thanks,
VRBO Customer Support Team
Beautiful house, great breakfasts!
The booking process was easy and Lynn was responsive to my questions. The house is beautiful, clean, and well-kept, and Lynn is an amazing cook - the breakfasts were delicious!
19 sierpnia 2026
Odpowiedź od Vrbo
Hi Adam,
We appreciate your feedback and thank you for taking the time to share it. Hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
VRBO Customer Support Team
Unreasonable management
Started on a positive note with an early check in allowed. The property has a great location to the hill and very close to the pool. Lots of stairs to get to the unit and within the unit but manageable. The unit itself is showing its age - screen doors require replacing, a broken vase in the corner, aging appliances with broken shelf in fridge etc. Overall a good stay until I received an email stating they had charged my credit card $100.00 for a key they claim they did not receive. I had left one set in the lock box and one on the kitchen counter. I know with 100% certainty both sets were left. They refused to credit the amount back. I will not be returning.
1 sierpnia 2026
Odpowiedź od Vrbo
Hi Sara,
We take note of your feedback regarding your recent stay and platform experience, and we want to turn this around for you.
Please contact us at help.vrbo.com/contact so we can check on this for you.
Thanks,
VRBO Customer Support Team
Odpowiedź od Vrbo
Hi,
Thank you for sharing your feedback regarding property amenities and utilities, and we are here to support you.
Please contact us at help.vrbo.com/contact so our team can assist you further.
Thanks,
VRBO Customer Support Team
Customer service agents have no power
Customer service agents have no power. Multiple calls same issue. Issue was never resolved. Agents kept deferring to host who we were not able to contact.
1 sierpnia 2026
Odpowiedź od Vrbo
Hi Brian,
We take note of your feedback regarding your recent support experience, and we are ready to assist you.
Please contact us at help.vrbo.com/contact so we can take a closer look at this for you.
Thanks,
VRBO Customer Support Team
Odpowiedź od Vrbo
Hi Danielle,
Thanks for sharing your thoughts with us. We’re happy to hear that and we appreciate the opportunity to keep making Vrbo better.
Thanks,
VRBO Customer Support Team
It Was simple and everything went well.
21 sierpnia 2026
Odpowiedź od Vrbo
Hi Angele,
Thank you for your feedback. We’re glad everything went smoothly and that the process was simple. We appreciate you sharing your experience.
Thanks,
Vrbo Customer Support Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.