I contacted Vokera to book in my annual boiler service and was given an appointment quite soon after. I got confirmation sent through to me and instructions on how to alter the appointment if need... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I wish builders wouldn’t fit these cheap boilers. Tracey contacted me from Vokera’s customer service. She has completely resolved the problem my son had by reinstating the boiler warranty and arrangi... Zobacz więcej
Reakcja na opinię
Margaret is back!! She is the hub of all things good and great about Vokera. She works closely with David, the training and technical guru, what a team ! Very fortunate to go on a fault finding and... Zobacz więcej
Reakcja na opinię
We had an engineer come out to fit a new heating element on Friday 11th September, looked like a great job and took some hours to do. It worked well until Sunday morning and stopped working again. A d... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Producent bojlerów
- również w kategorii:
- Bojlery i ogrzewanie
Napisane przez firmę
For over 40 years, Vokèra has been a trusted name in home heating across the UK and Ireland, delivering reliable, energy‑efficient solutions for both domestic and light commercial applications. Vokèra combines proven engineering with a deep understanding of the specific needs of UK and Irish customers. This heritage ensures products that are designed not only for performance, but also for long-term reliability and ease of use. Our commitment to quality is reflected in a comprehensive portfolio that supports installers, homeowners, and commercial partners alike. From traditional systems to low-carbon technologies, Vokèra continues to evolve in line with changing energy demands and environmental priorities. Our product range includes: • High-efficiency residential gas boilers designed for dependable everyday performance • Commercial heating solutions tailored for larger-scale applications • Air source heat pumps supporting the transition to low-carbon heating • Gas-fired instantaneous water heaters delivering hot water on demand At Vokèra, customer satisfaction is at the heart of everything we do, supported by dedicated technical expertise and ongoing product innovation.
Dane kontaktowe
2 Falcon Gate, AL7 1TW, Welwyn Garden City, Zjednoczone Królestwo
- 0344 391 0999
- custrelations@riello.com
- vokera.co.uk
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 7% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
27yr old Vokera boiler replaced for a new model
Had a vokera boiler before and it lasted 27yrs!
Only decided to replace it for efficiency and reduced gas bills.
Solid construction, quiet operation. So far so good 😊
1 lipca 2025
Good service and easy to work happy…
Good service and easy to work happy with help from vokera help line
22 czerwca 2025
Had an Engineer come out today and was…
Had an Engineer come out today and was the nicest person and ever so helpful he even explained how to use the boiler which was never explained to us before.. big thank you to John B your a credit to your company.
28 czerwca 2025
Opinia niezależna
bought one of these for my rental and a…
Updated after 10 months - just dread full, it keeps breaking down and having issues with pressure - had guy out twice from warranty! Wish I’d paid more
bought one of these for my rental and a gas safe plumber fitted, was reasonably priced and the extended warranty was simple to register, no complaints so far but only been a couple of weeks - I'll edit again in a a couple of months if its 5 stars but to early to say
31 maja 2025
I recommend Everything is well…
I recommend Everything is well described, the engineer had no problems with the connection
10 czerwca 2025
Odpowiedź od Vokera Limited
Dear mr. Trzebny,
Thanks for your review, your feedback is important to us.
Kind regards,
Vokèra team.
Really good at there job very clean…
Really good at there job very clean didn't take to long do do a perfect job worker's very polite aaa
8 czerwca 2025
Odpowiedź od Vokera Limited
Thank you for your review, we're delighted read about your positive experience.
We appreciate your feedback.
Kind regards,
Vokèra team.
What’s not to like
What’s not to like .
A very competitive price and a seven year guarantee.
All good
5 czerwca 2025
Odpowiedź od Vokera Limited
Dear Mr. Noble,
We're glad to read that you're impressed with our warranty on your appliance. We appreciate your feedback.
Kind regards,
Vokèra team.
The fitter was very efficient tidy and…
The fitter was very efficient tidy and explained the system and set up the thermostat also gave a call a 3 days later to make sure we were satisfied with how the boiler was working very satisfied
27 maja 2025
Odpowiedź od Vokera Limited
Thank you for your review, we're glad to read about your positive experience with our engineer and the appliance.
Kind regards,
Vokèra team.
Anything to avoid doing the job
The engineer was only interested in reasons why he could not look at the job or do the job. Everything from refusing to accept a valid service record to blaming other unrelated pieces of equipment in the boiler area.
Eventually did (quickly) look at the job and declare everything fine with no opinion or advice on what could have been causing the issue that resulted in requesting an engineer in the first place.
Next time when the intermittent fault occurs, we will just pay our regular engineer to come and look at it rather than waste time pursuing the OEM.
21 maja 2025
New vokera boiler
The instillation was really quick 4 hrs with the system working perfectly really pleased with the vokera boiler 5 star many thanks
21 maja 2025
Odpowiedź od Vokera Limited
Thanks for your review, we're really glad you like your new appliance.
Your feedback is important to us.
Kind regards,
Vokèra team.
Will need all boiler what will have termostat
Will need all boiler what will have termostat this don't have and need buy separately and get enginner to install
19 maja 2025
No one wants to help me I have been 2…
No one wants to help me I have been 2 days with no hot water or heating and they don't care also Peter don't care
5 maja 2025
Opinia niezależna
Recent repair by engineer.
Recent repair by engineer.
He was great to deal with and went the extra mile to make sure my boiler was working properly and efficiently.
Extremely polite and tidy.
6 maja 2025
Opinia niezależna
Odpowiedź od Vokera Limited
Dear Keith,
Thank you for your review, we're delighted to hear about your experience with our engineer and appreciate your feedback.
Kind regards,
Vokèra team.
Odpowiedź od Vokera Limited
Dear Kenneth,
Thank you for taking the time to leave us a review, we appreciate your feedback.
Kind regards,
Vokèra team.
Odpowiedź od Vokera Limited
Dear Billy,
Thank you for your feedback, we are glad to read that you found our staff helpful.
Kind regards,
Vokèra team.
Happy with installation work
Happy with installation work, but was not offered a choice of RF controls. The one we got had only 3 ons and 3 offs. We subsequently replaced it with a thermostatic RF controller.
We find the noise made at the end of a heating cycle a bit loud.
30 kwietnia 2024
Great boiler at a great price 5*
25 kwietnia 2025
This boiler is really good and low efficiency
Very good boiler and good guarantee tells you if its giving you 5 year warranty
19 kwietnia 2025
Doświadczenie Trustpilot
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