Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Applied a 90% discount code (SAVE) on order #205298473. The system confirmed it was "Applied Successfully," but the total price (605 SAR) never changed. Customer service gave me conflicting excuses. T... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I rate Vogacloset as one of the most reliable businesses in the region because over several years that I've been buying from them, I haven't faced any troubles. They have a great variety of brands, an... Zobacz więcej

Oceniono na 4 z 5

Vogacloset quickly became one of my favorites. Ordered through their website 6 times during quarantine and everything is packaged well and carefully. Im from the middle east (Qatar specifically) and t... Zobacz więcej

Oceniono na 5 z 5

I have been purchasing from Vogacloset ever since it launched, and my experience has been amazing so far! I never had to return any item because of poor quality or damaged items. Its my 1st option to... Zobacz więcej

Informacje dotyczące firmy

  1. Zakupy i moda

Informacje przekazane przez różne źródła zewnętrzne

Whether you are looking for the perfect dress, sweater, or jeans, we offer an Exclusive collection of Women's Clothing, including the very best in European fashion at VogaCloset.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

68 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 25% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Unable to track returns and refund

Tracking your returns and refunds is impossible. Aramex picked up my items on October 31. I have not received any update regarding my refund. I don't even know if they received the items. Their number does not work and no one answers the whatsapp. I have sent an email, and still waiting for a reply. DO NOT ORDER FROM THEM IF YOURE SOMEONE WHO RETURNS ITEMS. Ive never had such a bad experience with returns and refunds and will never order from Voga again.

31 października 2023
Opinia niezależna
Oceniono na 5 z 5

Pleasantly surprised

I read these reviews after my purchase and I was worried. This was my first order from Vogacloset. Item was on a good offer. I received it in less than a week and it was international shipping. Everything went smoothly.

23 września 2023
Opinia niezależna
Oceniono na 1 z 5

I feel like their prices are getting…

I feel like their prices are getting higher every year. When I compare some of the prices of the brands they are selling on their website to their original ones, I am definitely being scammed. Like for example a dress that is priced at $200, they are selling it for more than $300. It's ridiculous, that's why I stopped ordering clothes from their site.

17 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Not even worthy of 1 star!

Not even worthy of 1 star!
I have been trying to return an item for a week. Customer service keeps saying the same thing. Definite scam trying to get out of refunding my money. They think customers will forget about it and not bother, but I will continue to pursue a return and refund. If they can’t commit to providing service, why is Vogacloset still in business? Definitely my last order.

21 kwietnia 2023
Opinia niezależna
Logo VogaCloset

Odpowiedź od VogaCloset

Hi Sara,

Please note that your return was received at our warehouse and the amount was refunded to the same payment method you used on the 27th of April.

Please let us know if you are still facing any issues.

Kind regards,

Oceniono na 1 z 5

I ordered a dress and the quality was…

I ordered a dress and the quality was so cheap and bad nothing like the picture so i requested a return and no one picked up my dress so i tried contacting them through whatsapp and the customer service is very slow and no one was solving my issue and i dont have enough time to keep contacting them and waiting for them to answer 24/7 and now theyre telling me 14 days passed you have to send us a picture of the item and its taking forever to return this item i will never order again !!!!!!

5 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

I returned them the package because it…

I returned them the package because it was very bad quality and not worth of price. after 10 days still no mail or any update . After sharing my review i ve got vogacloset customer service team contacted me via email and updated me that with 2 working days i ll be receiving my refund. Well thanks for the reply and the follow up.

15 stycznia 2023
Opinia niezależna
Logo VogaCloset

Odpowiedź od VogaCloset

Hi there,
Apologies for any inconvenience. We tried contacting you on the phone number registered on your order with no luck (unreachable), we want the opportunity to further investigate your review. Please get in touch with us through WhatsApp (+44 7716 637526) or email (customercare@vogacloset.com) so we could help resolve the issue.

Oceniono na 1 z 5

Very cheap quality comparing to the…

Very cheap quality comparing to the prices
The clothes material are cheap Very Very cheap and bad quality, plus they don’t allow customers to write reviews on the products on their website site/application!!! So not professional!!!!!!

17 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

Bad experience cant even track my…

Bad experience cant even track my order!! Customer service is bad i tried reaching out but it took 3-4 days till they answered. I still dont have my shipping info or event track it!!! Never ordering from vogacloset again bad experience from saudi arabia

16 listopada 2022
Opinia niezależna
Logo VogaCloset

Odpowiedź od VogaCloset

Hello, could you please provide us with your order number to investigate? We pride ourselves on our customer service and we regret to know we have failed to assist you on time. We usually respond to our emails within 24 working hours maximum.
Thank you!

Oceniono na 5 z 5

My 1st go to option for dresses

I have been purchasing from Vogacloset ever since it launched, and my experience has been amazing so far! I never had to return any item because of poor quality or damaged items. Its my 1st option to go for stylish party dresses in particular.
In general, I highly recommend it.

11 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

SCAM

I wish I read some reviews before deciding to order . The item arrived damaged and it s been 2 weeks since I am trying to return it, but they are just trying to avoid the return and refund.
Its a big scam website . Please do not order. A waste of money and time. I will make sure to take the issue to another level, as such scams should not exist.

28 lipca 2022
Opinia niezależna
Logo VogaCloset

Odpowiedź od VogaCloset

Hi there,
Apologies for any inconvenience. This is an uncommon situation and we will do it better, we want the opportunity to further investigate your review. Please get in touch with us through WhatsApp (+44 7716 637526) or email (customercare@vogacloset.com) and share your contact details so we could help resolve the issue.

Oceniono na 1 z 5

They have the worst customer service…

They have the worst customer service ever. There are unavailable to take your call always. They do not respond to inquiries made on their customer care email. There is no tracking number as yet. I regret purchasing from this online scam website

27 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

Big scam!!!!

I viewed the items on the original website and I found out that vogacloset doubles the price of the pieces. Their "sales" are just a big scam I don't know why people still recommend it. I'm so angry about this I feel like my money is stolen

15 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

They make money on taxes!

Awful customer service, refunds are delayed. Items shipped to UAE are overpriced to cover the taxes and on top they make up paying custom duties taxes which they keep for themselves even if you have returned the the items. I asked to speak to the management about this, still waiting for someone to call me!

20 marca 2022
Opinia niezależna
Logo VogaCloset

Odpowiedź od VogaCloset

Hello Sara,

Please accept our apologies for any inconvenience this might have caused. Kindly note that some countries including UAE apply duties and taxes after the order reaches a certain amount which we have nothing to do with.

As we pay all duties and taxes directly to the government on arrival, we are unable to refund any duties or taxes for any returned items.

We shall call you back again to assist you in the best way possible.

Thank you for understanding.
Have a blessed day 🌹

Oceniono na 1 z 5

A very disappointed customer

A very disappointed customer. Quality is low low unfortunately after washing my dress had to throw in garbage. This is 400aed plus dress. Never again am I buying anything from u guys.

20 marca 2022
Opinia niezależna
Logo VogaCloset

Odpowiedź od VogaCloset

Hello Aggie, we are extremely sorry about the shopping experience you've had with us, we assure you that this isn't the experience we intend to provide.
Can you please contact us on customercare@vogacloset.com and will do our best to assist you, Thanks🌹

Oceniono na 1 z 5

I don’t trust a website that doesn’t…

I don’t trust a website that doesn’t allow or display customer reviews on items. For example I base most of my SHEIN purchases based on customer pictures to see if the are true to the official photo.

With VogaCloset a lot of the times the items are NOTHING like the picture

4 lipca 2021
Opinia niezależna
Logo VogaCloset

Odpowiedź od VogaCloset

Thanks for sharing your feedback. We are sorry that your experience did not match your expectations. This was an uncommon situation and we will do it better, and we want the opportunity to further investigate your comment. Could you email us at customercare@vogacloset.com or WhatsApp ‎at +447716637526 and we will work with you to resolve any issues as quickly as possible.

Oceniono na 4 z 5

Worst experience

They refund me back the money. Thank you.

6 maja 2021
Opinia niezależna
Logo VogaCloset

Odpowiedź od VogaCloset

Hello Hashem,
Apologies for any inconvenience. This is an uncommon situation and we will do it better, we want the opportunity to further investigate your review. Please get in touch with us through WhatsApp (+44 7716 637526) or email (customercare@vogacloset.com) and share your contact details so we could help resolve the issue.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej