Aleena was very helpful and calm. In the process I have come across some passive agressive experience and people. When going through a car accident, tension and stresses are high, you want someone to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fleet drive Ben was really helpful with the delivery and handover of the car to my work address making the process really easy.
Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Zobacz więcej
Reakcja na opinię
Just had a Suzuki Swift courtesy car dropped off by Jeff and Roger. Both of them were extremely professional and helpful. They also did us a huge favour by dropping the car off on Thursday (...after o... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.
Dane kontaktowe
2010 The Crescent, Solihull Parkway, Birmingham Business Park, B37 7YS, Birmingham, Zjednoczone Królestwo
- 0121 289 2689
- info@vmobilitygroup.com
- vmobilitygroup.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very poor experience with vMobility…
Very poor experience with vMobility Group.
They failed to engage with a legitimate dispute and instead tried to charge me for a PCN incurred by their own third-party delivery driver, even though I was not the driver or in control of the vehicle.
This relates to reference VMG-54949 (PCN IO42546226).
Rather than correcting their records, they defaulted to adding a £40 + VAT administration fee with no meaningful response. No accountability, no proper customer service — just automated charges. Proceed with caution

Odpowiedź od vMobility Group
Reliably on time very helpful explained…
Reliably on time very helpful explained everything in detail extremely reassuring talked clearly whilst explaining details thank you 🤩
Excellent service from company overall
Excellent service from company overall.
Roger who dropped went above and beyond keeping me regularly updated from Friday last week with eta.
5🌟
what an absolute shower to deal with…
what an absolute shower to deal with lazy and unhelpful with the hit of scam to sell data
when processing a when not at fault

Odpowiedź od vMobility Group
Great Sevice…
Darren dropped off the hire vehicle within the hour slot, was happy with the vehicle and its clean condition. Pointed out a couple of marks on the body which Darren noted down. Overall excellent
Great service
Roger delivered a professional and reliable car delivery. Communication was clear, the process was efficient, and the vehicle arrived as scheduled. Highly recommended.
Darren handed over and went round the…
Darren handed over and went round the car showing any possible existing marks , he was very friendly and handed over a very clean car
Darren Lewis
Darren Lewis, excellent communication when delivering a car to me, very polite and even made time to fuss my crazy dogs! Thanks for the easy hand over and merry Xmas!
Roger excellent service
Roger provided excellent communication, was very friendly, arrived on time with the car, and I’m very happy with the service!
Friendly with great customer care and…
Friendly with great customer care and attention to detail to make the customers experience to remember v mobility group.
Ben the gentleman that picked my car up…
Ben the gentleman that picked my car up was fantastic.. just took a week for the office to arrange it
Excellent, punctual & polite experience
Jeff Joseph was very professional and polite. Called me in good time to give me an ETA on the vehicle delivery time. Can’t ask for more. Thank you
Jeff Joseph
Very polite and answered all my queries the definition of service with a smile
Darren has very good customer service…
Darren has very good customer service amazing lad would highly recommend to deliver a vehicle to me again
The person who brought the courtesy car…
The person who brought the courtesy car was very calm and polite. He gave his instructions clearly and accurately. Very good customer relations.
Five stars for Jeff
Jeff went above and beyond in making sure that our car was delivered safely. Kind, considerate and efficient, he made what could have been a stressful situation so much easier. Thank you Jeff.
Fantastic on time very polite driver
Fantastic on time very polite driver
Jeff Joseph was lovely
Jeff Joseph was lovely. Kept me completely updated with my delivery and timescales. Walked me through everything I needed to know on the car with great patience! Very knowledgeable and helpful.
Jeff Joseph was amazing when delivering…
Jeff Joseph was amazing when delivering the car. Was through and efficient and answered all questions with ease. Really helpful!
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